This is my first time posting here, but I've got a virus issue that's way beyond me.
Windows 7 laptop (no cd/dvd drive) (It's a dell studio.. 17 I believe). I usually use either chrome or firefox on it, and windows is kept up to date. I miss it
When I tried visiting pages, I would have to hit refresh several times before the page actually loaded. At the time I thought it was a dying router, but then one day I was in Chrome and it minimized, showing the desktop, followed by countless error boxes popping up, stating my hard drive was corrupt and to run something like "windows harddrive repair kit" (I don't remember the actual name). Everything from my desktop/libraries disappeared.
After this, I restarted in safe mode, ran malwarebytes (updated ~weekly) /mcafee (aol security edition) /spybot (updated before I started cleaning everything), thought I got everything. The McAfee forum suggested running a program to restore the file locations from wherever this original virus hid them, as well as a program to unhide all of the programs. Both of these seemed to work fine, but viruses kept getting downloaded onto my system. Again, the mcafee forum suggested "Stinger", which I've run. This program suggests something in the master boot record/boot sectors, but doesn't seem able to clean it as it keeps showing up. Mcafee / spybot / malwarebytes all report everything is clear.
Also, since then I have been having weird permission / write issues with a wide range of applications. Programs I usually use (blender/photoshop, for example) haven't been able to save files on occasion, returning 'access denied' messages, as well as losing/not saving the program's preferences. There doesn't seem to be a rhyme or reason to this; photoshop can't "save to web" but it can "save as"... no idea how that is different.
I've uninstalled, then reinstalled the programs, but this permission remains. Also, the windows 7 library folder has been cleaned out (pictures/documents/music/video are all gone, and I cannot create a library folder there now).
Anyway, I hope I got all of the vital details, but if someone can help out with this, that'd be awesome. Thanks!