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Google redirect + pop-up tabs + sloooooow computer


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3 replies to this topic

#1 midstoffinals

midstoffinals

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Posted 11 December 2011 - 04:08 PM

Yet another Google redirect case...my usual destination is "get-answers", though I sometimes get a completely random website-when this happens, ampnetwork is displayed as an intermediary. I also occasionally have random tabs opening. I tried TDSSKiller, it did not show any threats. To add insult to injury, I cannot post to this site from the infected computer. I have reached the boundaries of my (extremely limited) computer knowledge, so any assistance is much appreciated.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_27
Run by L at 13:59:17 on 2011-12-11
Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1013.420 [GMT -6:00]
.
AV: Norton 360 *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k apphost
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k iissvcs
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Norton 360\Engine\4.4.0.12\ccSvcHst.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\rundll32.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\taskmgr.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=ao532h&r=27b50710r705l0464wwi5w65m2r961
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=ao532h&r=27b50710r705l0464wwi5w65m2r961
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=ao532h&r=27b50710r705l0464wwi5w65m2r961
mStart Page = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=0409&m=ao532h&r=27b50710r705l0464wwi5w65m2r961
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\engine\4.4.0.12\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\engine\4.4.0.12\IPSBHO.DLL
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\engine\4.4.0.12\coIEPlg.dll
uRun: [Google Update] "c:\users\l\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
uPolicies-explorer: NoWindowsUpdate = 0 (0x0)
mPolicies-explorer: UseDefaultTile = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: HideFastUserSwitching = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {55963676-2F5E-4BAF-AC28-CF26AA587566} - hxxps://vpn.law.wustl.edu/CACHE/stc/1/binaries/vpnweb.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {C345E174-3E87-4F41-A01C-B066A90A49B4} - hxxp://trial.trymicrosoftoffice.com/trialoaa/buymsoffice_assets/framework/microsoft/wrc32.ocx
DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
TCP: DhcpNameServer = 68.94.156.1 68.94.157.1
TCP: Interfaces\{11CC824A-50ED-4CEF-8A98-39F214574A84} : DhcpNameServer = 68.94.156.1 68.94.157.1
TCP: Interfaces\{11CC824A-50ED-4CEF-8A98-39F214574A84}\07C6169716C6C646169776 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{11CC824A-50ED-4CEF-8A98-39F214574A84}\2456C6B696E6E233936334 : DhcpNameServer = 192.168.2.1
TCP: Interfaces\{11CC824A-50ED-4CEF-8A98-39F214574A84}\745554354575946494D275553545C4 : DhcpNameServer = 128.252.0.100 128.252.0.1 128.252.0.9 128.252.0.17 128.252.0.25
TCP: Interfaces\{11CC824A-50ED-4CEF-8A98-39F214574A84}\75556494 : DhcpNameServer = 128.252.0.100 128.252.0.1 128.252.0.9 128.252.0.17 128.252.0.25
TCP: Interfaces\{11CC824A-50ED-4CEF-8A98-39F214574A84}\75556494D235 : DhcpNameServer = 128.252.0.100 128.252.0.1 128.252.0.9 128.252.0.17 128.252.0.25
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\acer\acer vcm\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\l\appdata\roaming\mozilla\firefox\profiles\su2uspev.default\
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol400.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPcol500.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\l\appdata\local\google\update\1.3.21.79\npGoogleUpdate3.dll
.
============= SERVICES / DRIVERS ===============
.
R1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\bashdefs\20111123.001\BHDrvx86.sys [2011-11-23 819320]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0404000.00c\cchpx86.sys [2011-10-11 485512]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
.
=============== Created Last 30 ================
.
2011-12-11 17:09:26 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-12-11 02:36:59 -------- d-----w- c:\users\l\appdata\local\Google
2011-12-11 02:34:59 -------- d-----w- c:\users\l\appdata\local\Apps
2011-12-11 02:34:58 -------- d-----w- c:\users\l\appdata\local\Deployment
2011-12-09 19:27:52 6823496 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{fb1e1077-4c2b-43ec-aa0b-03ed24ff1487}\mpengine.dll
2011-12-09 04:23:06 -------- d-----w- c:\users\l\appdata\roaming\Malwarebytes
2011-12-09 04:22:48 -------- d-----w- c:\programdata\Malwarebytes
2011-12-09 04:22:45 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-09 04:22:45 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-08 22:16:01 1397248 ----a-w- c:\windows\system32\utilman.exe
2011-11-18 17:31:44 -------- d-----w- c:\windows\Sysnative
2011-11-18 17:31:42 2866 ----a-w- c:\windows\system32\z64keys.vbs
2011-11-18 17:31:40 90624 ----a-w- c:\windows\system32\RegDACL.exe
2011-11-18 17:29:26 -------- d-----w- c:\windows\979FC04908324893AE18D658DF7A94BF.TMP
.
==================== Find3M ====================
.
2011-11-18 17:38:04 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-03 02:43:11 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-10-01 02:42:56 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-09-29 16:03:04 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-09-29 03:37:56 2341888 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 14:03:56.72 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
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Posted 14 December 2011 - 10:12 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • OFFLINE
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  • Gender:Male
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  • Local time:08:22 AM

Posted 17 December 2011 - 02:54 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:08:22 AM

Posted 20 December 2011 - 02:50 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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