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PC Hijacked & Need Help Removing/Eradicating


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#1 CelestialAura

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Posted 11 December 2011 - 03:43 PM

I think I post here first? I just posted logs & identical post to the Logs Forum... may have erred, but frustrated & lucky to be using PC at all...

Basically have had issue trying to resolve on own. As description states, I believe to have very evasive rootkit/trojan/hijack problem. I had gotten to point after many clean scans & running MWB, Kaspersky, OTL, unable to run Avira, Online Armour ok... denied admin privileges, registry & files locking/denying access, etc... I have now unistalled a crap load programs, (my antivirus, firewall, abobe products, etc....) run CCleaner, then ran RKill, then just ran ComboFix, then Hijack This & have logs... I can see where some things are needing attention, but am unsure how to proceed & do not want to do so until I have these logs looked at. I am lucky to have gotten this far, as it had been getting to point where things were disappearing & had to do Recovery, & now do not want to mess around... I had trouble getting these scans, have them & need some attention please! I've got latest MS updated & have Windows Firewall enabled. Thank you in advance for any/all help...

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#2 Broni

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Posted 12 December 2011 - 12:11 AM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 CelestialAura

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Posted 13 December 2011 - 08:44 PM

Thank you very much for your assistance. I have been able to obtain logs (yeah!) & will update my other post...

Happy Holidays!

#4 Broni

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Posted 13 December 2011 - 09:09 PM

Merry Christmas :)

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#5 CelestialAura

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Posted 13 December 2011 - 09:47 PM

Thank you!




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