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No network after System Fix Virus


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3 replies to this topic

#1 shouse

shouse

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  • Local time:08:43 AM

Posted 11 December 2011 - 03:02 PM

Received the System Fix Virus last night. Since that time - I have no network access.

I ran through the recommendations posted, but nothing has helped.

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#2 shouse

shouse
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  • Local time:08:43 AM

Posted 12 December 2011 - 10:12 PM

Adding the additional information.

Received the System Fix virus. Rebooted in safe mode with networking. Downloaded from another computer, ran RootKill, TDSSkiller, MBAM. MBAM showed no errors, so nothing was cleaned up, but I still could not access the internet as my network shows local access only, unidentified network. Downloaded SuperAntiSpyware, and cleaned up over 13,000 issues. Still can't access the internet as the network still shows local access only. Restored from the last good checkpoint, and rebooted machine, but still have the same network - local access only issue. I have rebooted the machine and logged on in normal mode and ran the DDS and GMER programs.

Here is my DDS.txtfile
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Sue at 20:03:56 on 2011-12-12
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2046.939 [GMT -6:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\rundll32.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Lexar Media Inc\USB Card Reader Driver v2.2(M)\Disk_Monitor.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\McAfeeMOBK\WrapperTrayIcon.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\hp\kbd\kbd.exe
C:\Program Files\McAfee\VirusScan\mcods.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\McAfee\Core\mchost.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\system32\mmc.exe
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com/
uSearch Bar = Preserve
mStart Page = hxxp://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: Mapit Toolbar: {46a21652-3f93-437d-aac0-caa1f6713da0} - c:\program files\mapit\prxtbMapi.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: Mapit Toolbar: {46a21652-3f93-437d-aac0-caa1f6713da0} - c:\program files\mapit\prxtbMapi.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20111109064735.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: Mapit Toolbar: {46a21652-3f93-437d-aac0-caa1f6713da0} - c:\program files\mapit\prxtbMapi.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_8
uRun: [Google Update] "c:\users\sue\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KbdStub.EXE
mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [CCUTRAYICON] FactoryMode
mRun: [<NO NAME>]
mRun: [MWLExe] c:\program files\mcafee\mwl\MWLGuiSt.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [Disk Monitor] c:\program files\lexar media inc.\usb card reader driver v2.2(m)\Disk_Monitor.exe
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [CarboniteSetupLite] "c:\program files\carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=1800
mRun: [QwestTouchPointAgent] "c:\program files\qwest\desktop\QwestTouchPointAgent.exe" /autostart
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [McAfeeWrapperApplication] "c:\program files\mcafeemobk\WrapperTrayIcon.exe"
mRun: [PC Cleaners] "c:\program files\pc cleaners\PCCleaners.exe" /minimize
mRunOnce: [Launcher]
mRunOnce: [PCDrProfiler] c:\program files\pc-doctor 5 for windows\RunProfiler.exe -r
dRun: [20090604] c:\program files\the print shop 2.0 deluxe\regapp\encore_reg.exe /r "c:\program files\the print shop 2.0 deluxe\regapp\encore_reg.rpd"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1 205.171.2.25
TCP: Interfaces\{42025FC4-0B09-48FE-8741-F62D7084BEF7} : DhcpNameServer = 192.168.0.1 205.171.2.25
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-4-18 464176]
R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2010-4-18 64880]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2010-4-18 165680]
R1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [2010-12-28 54776]
R2 DQLWinService;DQLWinService;c:\program files\common files\intel\inteldh\nms\adpplugins\DQLWinService.exe [2006-9-3 208896]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-8-2 21504]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-12-17 94880]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-4-18 214904]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-4-18 214904]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-4-18 214904]
R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-4-18 166288]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-4-18 160608]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-4-18 150856]
R2 MOBKbackup;McAfee Online Backup;c:\program files\mcafee online backup\MOBKbackup.exe [2010-4-13 229688]
R2 sprtlisten;SupportSoft Listener Service;c:\program files\common files\supportsoft\bin\sprtlisten.exe [2008-1-8 1213728]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-11-30 24652]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-4-18 57600]
R3 hcw18bda;Hauppauge WinTV 418 Driver;c:\windows\system32\drivers\hcw18bda.sys [2008-1-28 384896]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-4-18 180816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-4-18 59456]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-4-18 338176]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 IntelDHSvcConf;Intel DH Service;c:\program files\intel\inteldh\intel media server\tools\IntelDHSvcConf.exe [2006-5-10 29696]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-2-28 183560]
S3 MCLServiceATL;Intel® Application Tracker;c:\program files\intel\inteldh\intel media server\shells\MCLServiceATL.exe [2006-9-11 167936]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-4-18 87656]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-8-21 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-8-21 8320]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2007-6-18 23680]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2008-8-2 16896]
.
=============== Created Last 30 ================
.
2011-12-13 01:30:29 735232 ----a-w- c:\windows\system32\athr.sys
2011-12-13 01:30:29 -------- d-----w- c:\windows\Options
2011-12-13 01:30:29 -------- d-----w- c:\program files\Atheros
2011-12-13 01:29:38 -------- d-----w- c:\programdata\Atheros
2011-12-13 00:26:57 -------- d-----w- c:\users\sue\appdata\roaming\3v
2011-12-13 00:26:22 -------- d-----w- c:\program files\RadarSync
2011-12-12 18:43:07 -------- d-----w- c:\users\sue\appdata\roaming\PC Cleaners
2011-12-12 18:42:59 6104336 ----a-w- c:\windows\uninst.exe
2011-12-12 18:42:57 -------- d-----w- c:\programdata\PC1Data
2011-12-12 18:42:57 -------- d-----w- c:\program files\PC Cleaners
2011-12-12 02:26:21 -------- d-----w- c:\users\sue\appdata\local\Secunia PSI
2011-12-12 02:26:15 -------- d-----w- c:\program files\Secunia
2011-12-11 20:52:00 -------- d-----w- c:\users\sue\appdata\roaming\SUPERAntiSpyware.com
2011-12-11 20:51:29 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2011-12-11 20:51:29 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-12-11 06:59:10 -------- d-----w- c:\programdata\PC Tools
2011-12-11 05:42:21 -------- d-----w- c:\users\sue\appdata\roaming\Malwarebytes
2011-12-11 05:42:12 -------- d-----w- c:\programdata\Malwarebytes
2011-12-11 05:42:09 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-11 05:30:51 -------- d-----w- C:\TDSSKiller_Quarantine
2011-12-11 05:19:37 -------- d-----w- c:\users\sue\appdata\roaming\WildTangent
2011-12-11 04:42:12 -------- d-----w- c:\users\sue\appdata\local\AOL
2011-12-07 04:09:28 -------- d-----w- c:\program files\Coupons
2011-12-07 04:02:03 319616 ----a-w- c:\windows\system32\hposc_p04a.dll
2011-12-07 04:02:02 891520 ----a-w- c:\windows\system32\hposwia_p04i.dll
2011-12-07 04:02:02 372736 ----a-w- c:\windows\system32\hppldcoi.dll
2011-12-07 03:35:08 -------- d--h--w- c:\users\sue\appdata\local\HP
2011-12-07 03:33:46 319488 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\hpfpp101.dll
2011-12-07 02:28:22 970880 ----a-w- c:\windows\system32\hpost_p04i.dll
2011-12-07 02:28:22 309760 ----a-w- c:\windows\system32\difxapi.dll
2011-12-07 02:28:00 452736 ----a-w- c:\windows\system32\hpzids01.dll
2011-12-07 02:27:56 125952 ----a-w- c:\windows\system32\hpf3l101.dll
.
==================== Find3M ====================
.
2011-10-15 19:16:16 9608 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-10-15 19:16:16 87656 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-10-15 19:16:16 64880 ----a-w- c:\windows\system32\drivers\mfenlfk.sys
2011-10-15 19:16:16 59456 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-10-15 19:16:16 57600 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-10-15 19:16:16 464176 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-10-15 19:16:16 338176 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-10-15 19:16:16 180816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-10-15 19:16:16 165680 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2011-10-15 19:16:16 121256 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-09-20 21:02:55 905088 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
============= FINISH: 20:04:57.18 ===============

Here is my GMER file:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Sue at 20:03:56 on 2011-12-12
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2046.939 [GMT -6:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Intel\IntelDH\NMS\AdpPlugins\DQLWinService.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\rundll32.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Common Files\supportsoft\bin\sprtlisten.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Lexar Media Inc\USB Card Reader Driver v2.2(M)\Disk_Monitor.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\McAfeeMOBK\WrapperTrayIcon.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\hp\kbd\kbd.exe
C:\Program Files\McAfee\VirusScan\mcods.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Common Files\McAfee\Core\mchost.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Windows\system32\mmc.exe
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.aol.com/
uSearch Bar = Preserve
mStart Page = hxxp://www.yahoo.com
mDefault_Page_URL = hxxp://www.yahoo.com
uInternet Settings,ProxyOverride = *.local
mURLSearchHooks: Mapit Toolbar: {46a21652-3f93-437d-aac0-caa1f6713da0} - c:\program files\mapit\prxtbMapi.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: Mapit Toolbar: {46a21652-3f93-437d-aac0-caa1f6713da0} - c:\program files\mapit\prxtbMapi.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20111109064735.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: Mapit Toolbar: {46a21652-3f93-437d-aac0-caa1f6713da0} - c:\program files\mapit\prxtbMapi.dll
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [updateMgr] "c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe" AcRdB7_0_8
uRun: [Google Update] "c:\users\sue\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe
mRun: [KBD] c:\hp\kbd\KbdStub.EXE
mRun: [OsdMaestro] "c:\program files\hewlett-packard\on-screen osd indicator\OSD.exe"
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [CCUTRAYICON] FactoryMode
mRun: [<NO NAME>]
mRun: [MWLExe] c:\program files\mcafee\mwl\MWLGuiSt.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [IAAnotif] "c:\program files\intel\intel matrix storage manager\Iaanotif.exe"
mRun: [NvSvc] RUNDLL32.EXE c:\windows\system32\nvsvc.dll,nvsvcStart
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [Disk Monitor] c:\program files\lexar media inc.\usb card reader driver v2.2(m)\Disk_Monitor.exe
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [CarboniteSetupLite] "c:\program files\carbonite\CarbonitePreinstaller.exe" /preinstalled /showonfirst /reshowat=1800
mRun: [QwestTouchPointAgent] "c:\program files\qwest\desktop\QwestTouchPointAgent.exe" /autostart
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [McAfeeWrapperApplication] "c:\program files\mcafeemobk\WrapperTrayIcon.exe"
mRun: [PC Cleaners] "c:\program files\pc cleaners\PCCleaners.exe" /minimize
mRunOnce: [Launcher]
mRunOnce: [PCDrProfiler] c:\program files\pc-doctor 5 for windows\RunProfiler.exe -r
dRun: [20090604] c:\program files\the print shop 2.0 deluxe\regapp\encore_reg.exe /r "c:\program files\the print shop 2.0 deluxe\regapp\encore_reg.rpd"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: DhcpNameServer = 192.168.0.1 205.171.2.25
TCP: Interfaces\{42025FC4-0B09-48FE-8741-F62D7084BEF7} : DhcpNameServer = 192.168.0.1 205.171.2.25
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\McSnIePl.dll
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-4-18 464176]
R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2010-4-18 64880]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2010-4-18 165680]
R1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [2010-12-28 54776]
R2 DQLWinService;DQLWinService;c:\program files\common files\intel\inteldh\nms\adpplugins\DQLWinService.exe [2006-9-3 208896]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-8-2 21504]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-12-17 94880]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-4-18 214904]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-4-18 214904]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-4-18 214904]
R2 McShield;McAfee McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-4-18 166288]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-4-18 160608]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-4-18 150856]
R2 MOBKbackup;McAfee Online Backup;c:\program files\mcafee online backup\MOBKbackup.exe [2010-4-13 229688]
R2 sprtlisten;SupportSoft Listener Service;c:\program files\common files\supportsoft\bin\sprtlisten.exe [2008-1-8 1213728]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-11-30 24652]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-4-18 57600]
R3 hcw18bda;Hauppauge WinTV 418 Driver;c:\windows\system32\drivers\hcw18bda.sys [2008-1-28 384896]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-4-18 180816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-4-18 59456]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-4-18 338176]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 IntelDHSvcConf;Intel DH Service;c:\program files\intel\inteldh\intel media server\tools\IntelDHSvcConf.exe [2006-5-10 29696]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-2-28 183560]
S3 MCLServiceATL;Intel® Application Tracker;c:\program files\intel\inteldh\intel media server\shells\MCLServiceATL.exe [2006-9-11 167936]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-4-18 87656]
S3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\drivers\motccgp.sys [2008-8-21 18688]
S3 motccgpfl;MotCcgpFlService;c:\windows\system32\drivers\motccgpfl.sys [2008-8-21 8320]
S3 motport;Motorola USB Diagnostic Port;c:\windows\system32\drivers\motport.sys [2007-6-18 23680]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2008-8-2 16896]
.
=============== Created Last 30 ================
.
2011-12-13 01:30:29 735232 ----a-w- c:\windows\system32\athr.sys
2011-12-13 01:30:29 -------- d-----w- c:\windows\Options
2011-12-13 01:30:29 -------- d-----w- c:\program files\Atheros
2011-12-13 01:29:38 -------- d-----w- c:\programdata\Atheros
2011-12-13 00:26:57 -------- d-----w- c:\users\sue\appdata\roaming\3v
2011-12-13 00:26:22 -------- d-----w- c:\program files\RadarSync
2011-12-12 18:43:07 -------- d-----w- c:\users\sue\appdata\roaming\PC Cleaners
2011-12-12 18:42:59 6104336 ----a-w- c:\windows\uninst.exe
2011-12-12 18:42:57 -------- d-----w- c:\programdata\PC1Data
2011-12-12 18:42:57 -------- d-----w- c:\program files\PC Cleaners
2011-12-12 02:26:21 -------- d-----w- c:\users\sue\appdata\local\Secunia PSI
2011-12-12 02:26:15 -------- d-----w- c:\program files\Secunia
2011-12-11 20:52:00 -------- d-----w- c:\users\sue\appdata\roaming\SUPERAntiSpyware.com
2011-12-11 20:51:29 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2011-12-11 20:51:29 -------- d-----w- c:\program files\SUPERAntiSpyware
2011-12-11 06:59:10 -------- d-----w- c:\programdata\PC Tools
2011-12-11 05:42:21 -------- d-----w- c:\users\sue\appdata\roaming\Malwarebytes
2011-12-11 05:42:12 -------- d-----w- c:\programdata\Malwarebytes
2011-12-11 05:42:09 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-11 05:30:51 -------- d-----w- C:\TDSSKiller_Quarantine
2011-12-11 05:19:37 -------- d-----w- c:\users\sue\appdata\roaming\WildTangent
2011-12-11 04:42:12 -------- d-----w- c:\users\sue\appdata\local\AOL
2011-12-07 04:09:28 -------- d-----w- c:\program files\Coupons
2011-12-07 04:02:03 319616 ----a-w- c:\windows\system32\hposc_p04a.dll
2011-12-07 04:02:02 891520 ----a-w- c:\windows\system32\hposwia_p04i.dll
2011-12-07 04:02:02 372736 ----a-w- c:\windows\system32\hppldcoi.dll
2011-12-07 03:35:08 -------- d--h--w- c:\users\sue\appdata\local\HP
2011-12-07 03:33:46 319488 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\hpfpp101.dll
2011-12-07 02:28:22 970880 ----a-w- c:\windows\system32\hpost_p04i.dll
2011-12-07 02:28:22 309760 ----a-w- c:\windows\system32\difxapi.dll
2011-12-07 02:28:00 452736 ----a-w- c:\windows\system32\hpzids01.dll
2011-12-07 02:27:56 125952 ----a-w- c:\windows\system32\hpf3l101.dll
.
==================== Find3M ====================
.
2011-10-15 19:16:16 9608 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-10-15 19:16:16 87656 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-10-15 19:16:16 64880 ----a-w- c:\windows\system32\drivers\mfenlfk.sys
2011-10-15 19:16:16 59456 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-10-15 19:16:16 57600 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-10-15 19:16:16 464176 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-10-15 19:16:16 338176 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-10-15 19:16:16 180816 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-10-15 19:16:16 165680 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2011-10-15 19:16:16 121256 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-09-20 21:02:55 905088 ----a-w- c:\windows\system32\drivers\tcpip.sys
.
============= FINISH: 20:04:57.18 ===============

#3 HelpBot

HelpBot

    Bleepin' Binary Bot


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Posted 17 December 2011 - 03:05 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/431901 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 HelpBot

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Posted 22 December 2011 - 03:10 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

If you do still need help, please send a Private Message to any Moderator within the next five days. Be sure to include a link to your topic in your Private Message.

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