Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Google Redirects and Apparent Blue Screens


  • This topic is locked This topic is locked
4 replies to this topic

#1 The T-Dog

The T-Dog

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:03:28 AM

Posted 11 December 2011 - 12:49 PM

Hello,

I evidently have the Google redirect virus. The computer also evidently crashes with a 'blue screen', though I have not actually seen the blue screen itself... it's my work computer, and I'll just come back to my desk sometimes and the computer will have restarted itself, or have a blank screen that can't be exited from without restarting the computer.

My logs are attached:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.6000.16757
Run by Tristan at 10:04:23 on 2011-12-11
Microsoft® Windows Vista™ Home Basic 6.0.6000.0.1252.1.1033.18.2037.306 [GMT -6:00]
.
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Program Files\Common Files\iS3\Anti-Spyware\SZServer.exe
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\PROGRA~1\Grisoft\AVG7\avgrssvc.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\LogMeIn\x86\LMIGuardianSvc.exe
C:\Program Files\LogMeIn\x86\RaMaint.exe
C:\Program Files\LogMeIn\x86\LogMeIn.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RtHDVCpl.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Grisoft\AVG7\avgcc.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\LogMeIn\x86\LogMeInSystray.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Grisoft\AVG7\avgw.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\System32\ping.exe
C:\Windows\system32\lpremove.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\RacAgent.exe
C:\Windows\system32\lpksetup.exe
C:\Windows\system32\K8FG25~1.COM
C:\Windows\system32\K8Fg25os.com
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\K8Fg25os.com
C:\Windows\system32\K8FG25~1.COM
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=6070923
uWindow Title = Internet Explorer provided by Dell
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0\bin\ssv.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [AdobeUpdater] "c:\program files\common files\adobe\updater5\AdobeUpdater.exe"
mRun: [ECenter] c:\dell\e-center\EULALauncher.exe
mRun: [RtHDVCpl] RtHDVCpl.exe
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dscactivate] c:\dell\dsca.exe 3
mRun: [AVG7_CC] c:\progra~1\grisoft\avg7\avgcc.exe /STARTUP
mRun: [!AVG Anti-Spyware] "c:\program files\grisoft\avg anti-spyware 7.5\avgas.exe" /minimized
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [LogMeIn GUI] "c:\program files\logmein\x86\LogMeInSystray.exe"
dRun: [AVG7_Run] c:\progra~1\grisoft\avg7\avgw.exe /RUNONCE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0\bin\npjpi160.dll
LSP: mswsock.dll
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {48DD0448-9209-4F81-9F6D-D83562940134} - hxxp://lads.myspace.com/upload/MySpaceUploader1006.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0-windows-i586.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
TCP: DhcpNameServer = 208.67.222.222 208.67.220.220 4.2.2.2
TCP: Interfaces\{54CEEF77-3B4F-4B57-90E1-FF4915E29C95} : DhcpNameServer = 208.67.222.222 208.67.220.220 4.2.2.2
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: avgwlntf - avgwlntf.dll
Notify: igfxcui - igfxdev.dll
SEH: CShellExecuteHookImpl Object: {57b86673-276a-48b2-bae7-c6dbb3020eb8} - c:\program files\grisoft\avg anti-spyware 7.5\shellexecutehook.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\tristan\appdata\roaming\mozilla\firefox\profiles\4jnllzgi.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=6070923
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\virtual earth 3d\npVE3D.dll
FF - plugin: c:\users\tristan\appdata\roaming\mozilla\firefox\profiles\4jnllzgi.default\extensions\{e001c731-5e37-4538-a5cb-8168736a2360}\plugins\npqscan.dll
.
============= SERVICES / DRIVERS ===============
.
R1 AVG Anti-Spyware Driver;AVG Anti-Spyware Driver;c:\program files\grisoft\avg anti-spyware 7.5\guard.sys [2007-5-30 11000]
R1 AvgAsCln;AVG Anti-Spyware Clean Driver;c:\windows\system32\drivers\AvgAsCln.sys [2007-11-9 10872]
R1 AvgClean;AVG7 Clean Driver;c:\windows\system32\drivers\avgclean.sys [2007-11-9 3968]
R1 AvgMfx86;AVG Minifilter x86 Resident Driver;c:\windows\system32\drivers\avgmfx86.sys [2007-11-9 19904]
R2 5689;5689;c:\windows\temp\5689.sys [2011-12-7 141312]
S3 AvgWFP;AVG7 Firewall Driver x86;c:\windows\system32\drivers\avgwfp.sys [2007-11-9 47104]
.
=============== Created Last 30 ================
.
2011-12-09 14:52:03 79872 ----a-w- c:\windows\system32\K8Fg25os.com
2011-12-08 14:56:30 79872 ----a-w- c:\windows\system32\K8Fg25os.com_
2011-12-07 20:49:47 -------- d-----w- c:\program files\STOPzilla!
2011-12-07 20:49:46 -------- d-----w- c:\program files\common files\iS3
2011-12-07 20:49:11 -------- d-----w- c:\programdata\STOPzilla!
2011-12-07 19:20:13 -------- d-----w- c:\users\tristan\appdata\roaming\QuickScan
2011-12-07 18:53:31 -------- d-----w- c:\programdata\dH28300JmFoN28300
2011-12-06 08:25:57 6823496 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{b9a11251-3c0e-4a20-a8ad-7e0ee3dac305}\mpengine.dll
2011-12-06 01:55:28 547880 ----a-r- c:\windows\system32\SZComp5.dll
2011-12-06 01:55:28 482344 ----a-r- c:\windows\system32\SZBase5.dll
2011-12-06 01:55:28 24616 ----a-r- c:\windows\system32\SZIO5.dll
2011-12-06 01:55:28 134184 ----a-r- c:\windows\system32\IS3HTUI5.dll
2011-12-06 01:55:26 740392 ----a-r- c:\windows\system32\IS3Base5.dll
2011-12-06 01:55:26 68648 ----a-r- c:\windows\system32\IS3Hks5.dll
2011-12-06 01:55:26 457768 ----a-r- c:\windows\system32\IS3DBA5.dll
2011-12-06 01:55:26 392232 ----a-r- c:\windows\system32\IS3UI5.dll
2011-12-06 01:55:26 30248 ----a-r- c:\windows\system32\IS3XDat5.dll
2011-12-06 01:55:26 232488 ----a-r- c:\windows\system32\IS3Win325.dll
2011-12-06 01:55:26 105512 ----a-r- c:\windows\system32\IS3Inet5.dll
2011-12-06 01:55:26 101416 ----a-r- c:\windows\system32\IS3Svc5.dll
.
==================== Find3M ====================
.
2011-09-26 17:21:00 61328 ----a-r- c:\windows\system32\drivers\SZKG.sys
2011-09-26 17:21:00 61328 ----a-r- c:\windows\system32\drivers\is3srv.sys
.
============= FINISH: 10:15:43.38 ===============

Attached Files



BC AdBot (Login to Remove)

 


#2 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:28 AM

Posted 17 December 2011 - 07:14 AM

Welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please also continue to work with me until I give you the all clear. Even if your computer appears to act better, you may still be infected.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.

Once we start working together, please reply back within 3 days or this thread may be closed so we can help others who are waiting.

We need to create an OTL report,
  • Please download OTL from this link.
  • Save it to your desktop.
  • Double click on the Posted Image icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Under the Custom Scan box paste this in:

    netsvcs
    msconfig
    %SYSTEMDRIVE%\*.*
    %systemroot%\system32\Spool\prtprocs\w32x86\*.dll
    %systemroot%\*. /mp /s
    %systemroot%\system32\*.sys /90
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    %systemroot%\system32\drivers\*.sys /lockedfiles
    %systemroot%\system32\*.exe /lockedfiles
    %systemroot%\System32\config\*.sav
    %PROGRAMFILES%\*
    %USERPROFILE%\..|smtmp;true;true;true /FP
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU
    hklm\software\clients\startmenuinternet|command /rs
    hklm\software\clients\startmenuinternet|command /64 /rs
    CREATERESTOREPOINT
  • Click the Quick Scan button.
  • The scan should take a few minutes.
  • Please copy and paste both logs in your reply.

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


In your reply, please post both OTL logs and the GMER log.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

Posted Image
Unified Network of Instructors and Trusted Eliminators
 


#3 The T-Dog

The T-Dog
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:03:28 AM

Posted 17 December 2011 - 12:43 PM

I will download and run OTL when I am at that computer tomorrow. I already ran GMER last week and attached a log to the original post, do you really need me to run it again? I doubt much has changed.

#4 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:28 AM

Posted 17 December 2011 - 02:47 PM

If you have NOT used the computer at all since you ran GMER, then no. IF you have, even once, then yes. Once malware is on your system, it will change and download other malware. It is critical to have a complete picture of what's on your system or we could make something worse by not knowing the current state of the system.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

Posted Image
Unified Network of Instructors and Trusted Eliminators
 


#5 etavares

etavares

    Bleepin' Remover


  • Malware Response Team
  • 15,514 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:28 AM

Posted 28 December 2011 - 07:00 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.


If I don't respond within 2 days, please feel free to PM me.
Please don't ask for help via PM. The forums are there for a reason. Please post in the forums so others may benefit as well.

Posted Image
Unified Network of Instructors and Trusted Eliminators
 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users