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Possible Hardrive Failure


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#1 qtaqq

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Posted 11 December 2011 - 05:40 AM

Info on setup of machine, Windows XP 32bit and 64bit upgrade from Windows 98SE. Seagate Baracuda 200 gb hard drive with 32 bit on partition 2 of the drive, 64 bit on partition 1. Named 32 bit E drive, 64 bit C drive. (when setting up partitions and installing windows I think i confused partitions and installed both windows on one drive, when I intended to install them on partition 1 of two separate drives)

A little background info on my problem, upon logging off the computer (32 bit windows) Saturday morning the shut down process took about 10 minutes on my computer. Then while restarting the windows (32 bit), boot-up took awhile and my OS seemed to lag. I noticed some of my programs that were directed to the C: partition on the drive were missing their icons. Also, while trying to hover the mouse over the C: drive partition it would return no information. I restarted the computer and it kept doing the same thing. When I tried to boot up Windows 64bit it would crash the machine. Up until this point I didn't have any problems with the drive or weird noises. Currently the drive sounds normal in dos during bootup, but once Windows starts it makes the sound it usually would when i was running disk defragmenter.

I plugged the drive into another computer we have (XP pro) and it recognized the E: drive partition and doesn't seem to have problems accessing it, but when I go to the C: drive partition it keeps telling me I need to format. I was able to pull and backup information I wanted off the E: partition to a backup USB hard drive but cannot access the C: drive to do so. Upon looking on the internet for data recovery and on bleeping computer it sounded like it would be possible to run a clone of the drive to try to recover what I can off the C partition.

Currently I am running Seagate's Diskwizard and trying to make a backup image of the drive on to this computer's 1tb drive, the precess has had 3 errors so far but I have set it to ignore errors to try to make it through. Whenever it finishes I'll post if it was successful or not.

I was wondering if i try to go the clone drive route is it easy to clone the 200 gb ide drive to a 200gb or larger sata drive? I was looking online and it is hard to find any Seagate 200 gb IDE drives, so it might be cheaper for me to go with a sata at this point. Is it recommended to stick with the same brand when cloning? Does this sound like the hard drive is going bad? I just thought it was weird to happen out of nowhere and just on one partition, unless it is not noticeable yet on the 2nd partition because it hadn't occurred on a sector with Windows OS system files.

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#2 qtaqq

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Posted 11 December 2011 - 06:14 AM

Ok I finished the image and got this log:

<?xml version="1.0" encoding="UTF-8" ?>
<log build="169" product="Seagate DiscWizard" task="BAB33BA3-73C2-4057-B82E-EC325500F7B4" uuid="346D0F83-745E-47CB-84FD-327ACA0EE7AF" version="1.0">
<event code="2" id="1" level="2" message="The &quot;Current image backup operation&quot; operation started" module="100" time="1323596654" />
<event code="503" id="2" level="2" message="Analyzing partition 0-0..." module="1" time="1323596673" />
<event code="503" id="3" level="2" message="Analyzing partition G:..." module="1" time="1323596674" />
<event code="503" id="4" level="2" message="Analyzing partition I:..." module="1" time="1323596674" />
<event code="503" id="5" level="2" message="Analyzing partition 0-0..." module="1" time="1323596674" />
<event code="503" id="6" level="2" message="Analyzing partition C:..." module="1" time="1323596674" />
<event code="503" id="7" level="2" message="Analyzing partition D:..." module="1" time="1323596675" />
<event code="503" id="8" level="2" message="Analyzing partition 0-0..." module="1" time="1323596675" />
<event code="503" id="9" level="2" message="Analyzing partition J:..." module="1" time="1323596675" />
<event code="11" id="10" level="3" message="Priority changed to Low priority" module="100" time="1323596675" />
<event code="503" id="11" level="2" message="Analyzing partition G:..." module="1" time="1323596675" />
<event code="1008" id="12" level="2" message="&lt;bold>Create Full Image Backup&lt;/bold>&lt;endl/>&lt;tabpoint value=30>&lt;indent value=4>From: &lt;indent value=10>&lt;textcolor value=&quot;navyblue&quot;>FAT32 (G:)&lt;/textcolor>&lt;/indent>&lt;indent value=4>&lt;endl/>To file: &lt;indent value=10>&lt;textcolor value=&quot;navyblue&quot;>&quot;D:\tryingtofixdrive\image\Cdriveimage.tib&quot;&lt;/textcolor>&lt;/indent>&lt;indent value=4>&lt;endl/>Compression: &lt;indent value=10>&lt;textcolor value=&quot;navyblue&quot;>Normal&lt;/textcolor>&lt;/indent>&lt;indent value=4>&lt;endl/>&lt;/indent>" module="1" time="1323596687" />
<event code="504" id="13" level="2" message="Pending operation 131 started: &quot;Creating partition image&quot;" module="1" time="1323596687" />
<event code="500" id="14" level="4" message="Failed to read data from the disc.
Failed to read from the sector 23,941 of the hard disc 1: Retry/Ignore/ignore All/Cancel" module="1" time="1323596705" />
<event code="500" id="15" level="2" message="Failed to read data from the disc.
Failed to read from the sector 23,941 of the hard disc 1: Retry/Ignore/ignore All/Cancel: User replied: Retry" module="1" time="1323596726" />
<event code="500" id="16" level="4" message="Failed to read data from the disc.
Failed to read from the sector 23,941 of the hard disc 1: Retry/Ignore/ignore All/Cancel" module="1" time="1323596730" />
<event code="500" id="17" level="2" message="Failed to read data from the disc.
Failed to read from the sector 23,941 of the hard disc 1: Retry/Ignore/ignore All/Cancel: User replied: Ignore" module="1" time="1323596732" />
<event code="500" id="18" level="4" message="Failed to read data from the disc.
Failed to read from the sector 23,941 of the hard disc 1: Retry/Ignore/ignore All/Cancel" module="1" time="1323596812" />
<event code="500" id="19" level="2" message="Failed to read data from the disc.
Failed to read from the sector 23,941 of the hard disc 1: Retry/Ignore/ignore All/Cancel: User replied: Ignore" module="1" time="1323596821" />
<event code="500" id="20" level="4" message="Failed to read data from the disc.
Failed to read from the sector 46,587,883 of the hard disc 1: Retry/Ignore/ignore All/Cancel" module="1" time="1323597528" />
<event code="500" id="21" level="2" message="Failed to read data from the disc.
Failed to read from the sector 46,587,883 of the hard disc 1: Retry/Ignore/ignore All/Cancel: User replied: ignore All" module="1" time="1323597616" />
<event code="504" id="22" level="2" message="Pending operation 128 started: &quot;Saving partition structure&quot;" module="1" time="1323600817" />
<event code="1026" id="23" level="2" message="&lt;bold>Image Backup Archive Validation&lt;/bold>&lt;endl/>&lt;tabpoint value=30>&lt;indent value=4>Location: &lt;indent value=10>&lt;textcolor value=&quot;navyblue&quot;>&quot;D:\tryingtofixdrive\image\Cdriveimage.tib&quot;&lt;/textcolor>&lt;/indent>&lt;indent value=4>&lt;endl/>Archive Type: &lt;indent value=10>&lt;textcolor value=&quot;navyblue&quot;>Image&lt;/textcolor>&lt;/indent>&lt;indent value=4>&lt;endl/>Archive created: &lt;indent value=10>&lt;endl/>&lt;textcolor value=&quot;navyblue&quot;>Sunday, December 11, 2011 3:44:47 AM&lt;/textcolor>&lt;/indent>&lt;indent value=4>&lt;endl/>&lt;/indent>" module="11" time="1323600818" />
<event code="504" id="24" level="2" message="Pending operation 3 started: &quot;Verifying backup archive&quot;" module="1" time="1323600818" />
<event code="32" id="25" level="4" message="
The archive is corrupted: None" module="7" time="1323600989" />
<event code="32" id="26" level="2" message="
The archive is corrupted: None: User replied: oK" module="7" time="1323601084" />
<event code="502" id="27" level="4" message="Operation with partition &quot;0-0&quot; was terminated.
Details:
&lt;indent>Image corrupted (0x70020)
Tag = 0xF5F8CBCF76155638&lt;/indent>" module="1" time="1323601084" />
<event code="5" id="28" level="4" message="Operation has completed with errors." module="100" time="1323601084" />
</log>

Although it says archive corrupted I was able to find it on the disk. It does run slow when accessing it by clicking on explore. Is there another way I should be looking at the files? Sorry I'm new to making images or cloning drives so I don't really understand how it works yet. I was wondering if the original files were marked as hidden do those get copied as well? Is it best to disconnect the possible faulty drive for now so it doesn't become more damaged? I'm still interested in making a clone to see if maybe I can do that and just put the drive back in the other computer.

Edited by qtaqq, 11 December 2011 - 06:19 AM.


#3 caperjac

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Posted 11 December 2011 - 09:03 AM

hi, i think you should use windows chkdsk first before trying to make a backup image .
http://support.microsoft.com/kb/315265

My answers are my opinion only,usually


#4 AustrAlien

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Posted 12 December 2011 - 05:49 AM

i think you should use windows chkdsk first before trying to make a backup image .

That is a risky proposition on a hard drive known to have a problem. It is not something I would recommend be done at all, unless you have everything of importance already backed up, and are willing to risk the loss of everything on that hard drive.

Reference: DjLizard's data recovery guide

See part way down the page under the heading chkdsk /R

@ qtaqq:

You asked: "Does this sound like the hard drive is going bad?"
Yes, that is a very likely possibility, and you should act accordingly.

You asked: "is it easy to clone the 200 gb ide drive to a 200gb or larger sata drive?"
Yes, that is the way to go. If you were to intend putting that back in the system, do you have the necessary SATA data and power connections available on the motherboard and power supply? The brand does not generally matter ... unless of course you are using DiscWizard, in which case it might matter at some time if that happens to be the only Seagate branded hard drive in the system. I would consider sticking with Seagate if you are fond of using DiscWizard (as I am).

When cloning with DiscWizard (Acronis), you will see an option to clone using the "sector by sector method" and given the errors you have already encountered, I would use that option.

If DiscWizard is not up to the job, there is always ddrescue using Linux (mentioned for your interest).
For an idea of what is involved, see the following topics:
  • http://www.bleepingcomputer.com/forums/topic408466.html
  • http://www.bleepingcomputer.com/forums/topic418890.html

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#5 caperjac

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Posted 12 December 2011 - 06:03 AM

i stand corrected ,thanks

My answers are my opinion only,usually


#6 AustrAlien

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Posted 12 December 2011 - 06:19 AM

No worries. You are certainly not the alone in making the suggestion: There are very many that recommend running chkdsk /r at the drop of a hat without due consideration of its possible consequences!

Our first priority as helpers must always be "to do no harm", and that includes avoiding suggesting risky operations if at all possible, or otherwise taking prior precautions, such as recommending backing up important material before embarking on any course of action known to be risky.
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#7 qtaqq

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Posted 12 December 2011 - 09:40 AM

Thanks AustrAlien,

I did see some of your posts on here and DjLizard's guide so I decided to run check disk in read only and not /r. I did find 4 bad clusters and only 256kb in bad sectors. I'll start looking for a new Seagate sata drive then, thanks for the reminder, my motherboard does support sata and ide but I forgot I'll need to buy a sata data cable to use. Now I'll just have to wait for the drive to get here and then see if I have any questions about running clone drive or if I run into any problems.

#8 AustrAlien

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Posted 12 December 2011 - 04:45 PM

Reminder to check:
Does your power supply have a 15 pin connector available for the new SATA hard drive?
If not, you will need an adapter ... 4 pin to 15 pin connector ... for the power cable to supply power to the new SATA hard drive.

Let us know how you get on, or if you have any problems with the cloning.
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