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Google redirect and cannot load websites


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13 replies to this topic

#1 benno753

benno753

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Posted 11 December 2011 - 12:27 AM

Hi Bleeping Computer

I am running a ASUS Notebook U50Vg running Windows 7. (Please note, I am by no means a computer expert so I apologise in advance if my tech vocab is a bit off)

Stupidly, as I was using firefox, I saw a dialog box that asked if I could allow (it was either firefox.exe or update.exe) even when I wasn't updating anything at the time.

Now when I log off/restart my computer and begin using my browsers:
1) When I google anything, the first thing I click redirects to something completely different. An example began with secure.bidvertiser.com, another get-answers-fast.com and another was an ad for a legit company (ING Direct)
2) After a few minutes browsing on the web, websites will not display at all. On firefox it will just display a blank screen and on chrome it says "unable to connect to the proxy server" (this message appears on firefox occasionally).

I've tried to do a bit of troubleshooting and the TDSS malware thing comes up quite a bit. As does Kaspersky's free TDSS killer. I tried using that tool (and renamed it as advised on alot of forums) but when I ran that tool, it didn't seem to find anything wrong.

I've also tried System Restore to the earliest available time, 5 days from today which is much earlier than when this started happening, but I'm still plagued with this problem.


Thanks in advance for reading this and I hope you can help me out with this!

Ben

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#2 Broni

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Posted 11 December 2011 - 12:09 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 benno753

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Posted 11 December 2011 - 08:41 PM

Thanks Broni, here are the logs for each.

Security Check checkup.txt

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 9
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java™ 6 Update 27
Adobe Reader X (10.1.1)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Trend Micro Internet Security SfCtlCom.exe
Trend Micro Internet Security UfSeAgnt.exe
``````````End of Log````````````

MiniToolBox Result

MiniToolBox by Farbar
Ran by Benno (administrator) on 12-12-2011 at 10:25:40
Microsoft Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is enabled.
ProxyServer: http=127.0.0.1:53293

========================= FF Proxy Settings: ==============================

"network.proxy.http", "127.0.0.1"
"network.proxy.http_port", 53293
"network.proxy.type", 1
========================= Hosts content: =================================



========================= IP Configuration: ================================

Intel® WiFi Link 1000 BGN = Wireless Network Connection (Connected)
Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Bluetooth Device (Personal Area Network) = Bluetooth Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : BenN-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® WiFi Link 1000 BGN
Physical Address. . . . . . . . . : 00-1E-64-6D-AE-44
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9181:6ea8:2bf9:79e4%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, 12 December 2011 10:20:42 AM
Lease Expires . . . . . . . . . . : Tuesday, 13 December 2011 10:20:41 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 352329316
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-85-D1-DC-90-E6-BA-8F-E6-14
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Bluetooth Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 00-22-43-D5-1D-84
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 90-E6-BA-8F-E6-14
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9A24AA32-9273-4D62-B60E-64B2560452DA}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{18D5A9A7-4358-4FC9-9A90-2AD6AAEA07A9}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{20293193-F9E4-4AA0-930E-03A4762CE490}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:1cc5:3a19:91df:fb79(Preferred)
Link-local IPv6 Address . . . . . : fe80::1cc5:3a19:91df:fb79%14(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 74.125.237.114
74.125.237.115
74.125.237.116
74.125.237.112
74.125.237.113


Pinging google.com [74.125.237.145] with 32 bytes of data:
Request timed out.
Reply from 74.125.237.145: bytes=32 time=42ms TTL=55

Ping statistics for 74.125.237.145:
Packets: Sent = 2, Received = 1, Lost = 1 (50% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 42ms, Average = 42ms
Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 209.191.122.70
72.30.2.43
98.137.149.56
98.139.180.149


Pinging yahoo.com [98.137.149.56] with 32 bytes of data:
Reply from 98.137.149.56: bytes=32 time=200ms TTL=51
Reply from 98.137.149.56: bytes=32 time=206ms TTL=51

Ping statistics for 98.137.149.56:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 200ms, Maximum = 206ms, Average = 203ms
Server: UnKnown
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
13...00 1e 64 6d ae 44 ......Intel® WiFi Link 1000 BGN
12...00 22 43 d5 1d 84 ......Bluetooth Device (Personal Area Network)
10...90 e6 ba 8f e6 14 ......Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
1...........................Software Loopback Interface 1
19...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.5 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.5 281
192.168.1.5 255.255.255.255 On-link 192.168.1.5 281
192.168.1.255 255.255.255.255 On-link 192.168.1.5 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.5 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.5 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
14 58 ::/0 On-link
1 306 ::1/128 On-link
14 58 2001::/32 On-link
14 306 2001:0:4137:9e76:1cc5:3a19:91df:fb79/128
On-link
13 281 fe80::/64 On-link
14 306 fe80::/64 On-link
14 306 fe80::1cc5:3a19:91df:fb79/128
On-link
13 281 fe80::9181:6ea8:2bf9:79e4/128
On-link
1 306 ff00::/8 On-link
14 306 ff00::/8 On-link
13 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 10 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 10 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/12/2011 09:48:24 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.
.
This is often caused by incorrect security settings in either the writer or requestor process.


Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {8bf6cc78-201d-42f6-8cc4-4c8f331fbbc8}

Error: (12/12/2011 09:38:54 AM) (Source: MsiInstaller) (User: Benno)Benno
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'

Error: (12/12/2011 09:37:24 AM) (Source: MsiInstaller) (User: Benno)Benno
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'

Error: (12/11/2011 05:37:10 PM) (Source: Google Update) (User: Benno)Benno
Description: Network Request Error.
Error: 0x80072efd. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, named proxy=http=127.0.0.1:53293, bypass=.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, named proxy=http=127.0.0.1:53293, bypass=*.local.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=, direct connecti

Error: (12/11/2011 02:29:30 PM) (Source: MsiInstaller) (User: Benno)Benno
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'

Error: (12/11/2011 02:29:09 PM) (Source: MsiInstaller) (User: Benno)Benno
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'

Error: (12/11/2011 02:08:24 PM) (Source: MsiInstaller) (User: Benno)Benno
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'

Error: (12/11/2011 02:05:20 PM) (Source: MsiInstaller) (User: Benno)Benno
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'

Error: (12/11/2011 11:21:42 AM) (Source: MsiInstaller) (User: Benno)Benno
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'

Error: (12/11/2011 11:20:57 AM) (Source: MsiInstaller) (User: Benno)Benno
Description: Unexpected or missing value (name: 'PackageName', value: '') in key 'HKLM\Software\Classes\Installer\Products\D139E7FE48CDB174D86B8A3385904547\SourceList'


System errors:
=============
Error: (12/11/2011 04:55:04 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR3.

Error: (12/11/2011 03:17:39 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{18D5A9A7-4358-4FC9-9A90-2AD6AAEA07A9}.
The backup browser is stopping.

Error: (12/11/2011 03:10:31 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR2.

Error: (12/11/2011 03:10:31 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR2.

Error: (12/11/2011 03:10:30 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR2.

Error: (12/11/2011 03:10:30 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR2.

Error: (12/11/2011 03:10:29 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR2.

Error: (12/08/2011 09:19:47 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{18D5A9A7-4358-4FC9-9A90-2AD6AAEA07A9}.
The backup browser is stopping.

Error: (12/07/2011 06:11:15 PM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{18D5A9A7-4358-4FC9-9A90-2AD6AAEA07A9}.
The backup browser is stopping.

Error: (12/06/2011 11:44:09 AM) (Source: BROWSER) (User: )
Description: The browser service has failed to retrieve the backup list too many times on transport \Device\NetBT_Tcpip_{18D5A9A7-4358-4FC9-9A90-2AD6AAEA07A9}.
The backup browser is stopping.


Microsoft Office Sessions:
=========================
Error: (07/28/2011 11:12:45 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 2 seconds with 0 seconds of active time. This session ended with a crash.

Error: (07/16/2011 01:49:42 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 3 seconds with 0 seconds of active time. This session ended with a crash.

Error: (06/02/2011 10:50:13 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6550.5004, Microsoft Office Version: 12.0.6425.1000. This session lasted 4 seconds with 0 seconds of active time. This session ended with a crash.

Error: (06/02/2011 10:49:54 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6550.5004, Microsoft Office Version: 12.0.6425.1000. This session lasted 24 seconds with 0 seconds of active time. This session ended with a crash.

Error: (05/16/2011 04:12:15 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6550.5004, Microsoft Office Version: 12.0.6425.1000. This session lasted 10 seconds with 0 seconds of active time. This session ended with a crash.

Error: (05/07/2011 05:29:32 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6550.5004, Microsoft Office Version: 12.0.6425.1000. This session lasted 2 seconds with 0 seconds of active time. This session ended with a crash.

Error: (04/28/2011 08:45:13 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6550.5004, Microsoft Office Version: 12.0.6425.1000. This session lasted 5 seconds with 0 seconds of active time. This session ended with a crash.

Error: (04/28/2011 00:50:29 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 1, Application Name: Microsoft Office Excel, Application Version: 12.0.6550.5004, Microsoft Office Version: 12.0.6425.1000. This session lasted 2 seconds with 0 seconds of active time. This session ended with a crash.

Error: (04/10/2011 03:12:04 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 2 seconds with 0 seconds of active time. This session ended with a crash.

Error: (04/07/2011 00:09:24 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6545.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 3 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
ÊÍÏíË áÜ Microsoft Office Excel 2007 Help (KB963678)
ÊÍÏíË áÜ Microsoft Office Powerpoint 2007 Help (KB963669)
ÊÍÏíË áÜ Microsoft Office Word 2007 Help (KB963665)
64 Bit HP CIO Components Installer (Version: 6.2.1)
7500_7600_7700_Help (Version: 1.00.0000)
Acrobat.com (Version: 1.6.65)
Actualização do Microsoft Office Excel 2007 Help (KB963678)
Actualização do Microsoft Office Powerpoint 2007 Help (KB963669)
Actualização do Microsoft Office Word 2007 Help (KB963665)
Adobe AIR (Version: 2.7.1.19610)
Adobe Flash Player 10 ActiveX (Version: 10.0.32.18)
Adobe Flash Player 10 ActiveX 64-bit (Version: 10.2.161.23)
Adobe Flash Player 11 Plugin 64-bit (Version: 11.1.102.55)
Adobe Reader X (10.1.1) (Version: 10.1.1)
Adobe Shockwave Player 11.6 (Version: 11.6.0.626)
Alcor Micro USB Card Reader (Version: 1.2.17.25001)
Alice Greenfingers
Apple Application Support (Version: 2.1.5)
Apple Mobile Device Support (Version: 4.0.0.97)
Apple Software Update (Version: 2.1.3.127)
ASUS AI Recovery (Version: 1.0.6)
ASUS AP Bank (Version: 1.0.0.0)
ASUS Data Security Manager (Version: 1.00.0013)
ASUS FancyStart (Version: 1.0.6)
ASUS LifeFrame3 (Version: 3.0.20)
ASUS Live Update (Version: 2.5.9)
ASUS MultiFrame (Version: 1.0.0019)
ASUS Power4Gear Hybrid (Version: 1.1.20)
ASUS SmartLogon (Version: 1.0.0007)
ASUS Splendid Video Enhancement Technology (Version: 1.02.0028)
ASUS Virtual Camera (Version: 1.0.18)
Asus WebStorage (Version: 2.0.31.477)
Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.5)
ATK Generic Function Service (Version: 1.00.0008)
ATK Hotkey (Version: 1.0.0052)
ATK Media (Version: 2.0.0005)
ATKOSD2 (Version: 7.0.0005)
µTorrent (Version: 1.8.5)
Atualização do produto Microsoft Office Excel 2007 Help (KB963678)
Atualização do produto Microsoft Office Powerpoint 2007 Help (KB963669)
Atualização do produto Microsoft Office Word 2007 Help (KB963665)
Bonjour (Version: 3.0.0.10)
bpd_scan (Version: 3.00.0000)
BPDSoftware (Version: 130.0.000.000)
BPDSoftware_Ini (Version: 1.00.0000)
BufferChm (Version: 130.0.331.000)
CDDRV_Installer (Version: 4.60)
Chicken Invaders 2
ControlDeck (Version: 1.0.3)
CyberLink LabelPrint (Version: 2.5.1720)
CyberLink Power2Go (Version: 6.1.2713)
D3DX10 (Version: 15.4.2368.0902)
DocuPrint M205 b (Version: 1.007.00)
Dream Day Wedding Married in Manhattan
DVD Decrypter (Remove Only)
erLT (Version: 1.20.0137)
ESN Sonar (Version: 0.70.0)
ETDWare PS/2-x64 7.0.5.7_WHQL
Express Gate (Version: 1.2.13.16)
Facebook Video Calling 1.0.0.8953 (Version: 1.0.8953)
Fast Boot (Version: 1.0.3)
Game Park Console (Version: 5.2.1.4)
HP OfficeJet L7300/L7500/7600/7700 (Version: 13.0)
HTC BMP USB Driver (Version: 1.0.5375)
HTC Driver Installer (Version: 3.0.0.013)
HTC Sync (Version: 3.0.5579)
Interactive Finance
Internet Download Manager
Island Wars 2
iTunes (Version: 10.5.1.42)
Java Auto Updater (Version: 2.0.6.1)
Java™ 6 Update 27 (Version: 6.0.270)
JDownloader 0.9 (Version: 0.9)
Junk Mail filter update (Version: 15.4.3502.0922)
K-Lite Codec Pack 7.2.0 (Basic) (Version: 7.2.0)
KhalInstallWrapper (Version: 2.00.0000)
L7000_Basic (Version: 130.0.000.000)
Logitech SetPoint (Version: 4.80)
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
Media Player Classic - Home Cinema v1.5.1.2903 x64 (Version: 1.5.1.2903)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft DirectX SDK (March 2009) (Version: 9.26.1590.0)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel 2007 Help ¸üР(KB963678)
Microsoft Office Excel 2007 Help ©ºÑºÍѾഷ (KB963678)
Microsoft Office Excel 2007 Help Actualización (KB963678)
Microsoft Office Excel 2007 Help Güncelleþtirmesi (KB963678)
Microsoft Office Excel 2007 Help §ó·sµ{¦¡ (KB963678)
Microsoft Office Excel MUI (Arabic) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (Chinese (Simplified)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (Chinese (Traditional)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (Portuguese (Brazil)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (Thai) 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (Turkish) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Home and Student 2007 (Version: 12.0.6425.1000)
Microsoft Office IME (Chinese (Simplified)) 2007 (Version: 12.0.6425.1000)
Microsoft Office IME (Chinese (Traditional)) 2007 (Version: 12.0.6425.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (Arabic) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (Chinese (Simplified)) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (Chinese (Traditional)) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (Portuguese (Brazil)) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (Thai) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (Turkish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Powerpoint 2007 Help ¸üР(KB963669)
Microsoft Office Powerpoint 2007 Help ©ºÑºÍѾഷ (KB963669)
Microsoft Office Powerpoint 2007 Help Actualización (KB963669)
Microsoft Office Powerpoint 2007 Help Güncelleþtirmesi (KB963669)
Microsoft Office Powerpoint 2007 Help §ó·sµ{¦¡ (KB963669)
Microsoft Office PowerPoint 2007 §ó·sµ{¦¡ (KB963669)
Microsoft Office PowerPoint MUI (Arabic) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (Chinese (Simplified)) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (Chinese (Traditional)) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (Portuguese (Brazil)) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (Thai) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (Turkish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Arabic) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Basque) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Catalan) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Chinese (Simplified)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Chinese (Traditional)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Dutch) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Galician) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (German) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Portuguese (Brazil)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Portuguese (Portugal)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Thai) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Turkish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (Arabic) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (Chinese (Simplified)) 2007 (Version: 12.0.4518.1016)
Microsoft Office Proofing (Chinese (Traditional)) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (Chinese (Traditional)) 2007 (Version: 12.0.4518.1016)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (Portuguese (Brazil)) 2007 (Version: 12.0.4518.1019)
Microsoft Office Proofing (Portuguese (Portugal)) 2007 (Version: 12.0.4518.1029)
Microsoft Office Proofing (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (Thai) 2007 (Version: 12.0.4518.1019)
Microsoft Office Proofing (Turkish) 2007 (Version: 12.0.4518.1027)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (Arabic) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (Chinese (Simplified)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (Chinese (Traditional)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (Portuguese (Brazil)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (Thai) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (Turkish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (Arabic) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (Chinese (Simplified)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (Chinese (Traditional)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (Portuguese (Brazil)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (Thai) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (Turkish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word 2007 Help ¸üР(KB963665)
Microsoft Office Word 2007 Help ©ºÑºÍѾഷ (KB963665)
Microsoft Office Word 2007 Help Actualización (KB963665)
Microsoft Office Word 2007 Help Güncelleþtirmesi (KB963665)
Microsoft Office Word 2007 Help §ó·sµ{¦¡ (KB963665)
Microsoft Office Word 2007 §ó·sµ{¦¡ (KB963665)
Microsoft Office Word MUI (Arabic) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (Chinese (Simplified)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (Chinese (Traditional)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (Portuguese (Brazil)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (Portuguese (Portugal)) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (Thai) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (Turkish) 2007 (Version: 12.0.6425.1000)
Microsoft Search Enhancement Pack (Version: 3.0.133.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mise à jour Microsoft Office Excel 2007 Help (KB963678)
Mise à jour Microsoft Office Powerpoint 2007 Help (KB963669)
Mise à jour Microsoft Office Word 2007 Help (KB963665)
Mozilla Firefox 5.0 (x86 en-US) (Version: 5.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP3 Parser (KB973685) (Version: 4.30.2107.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
Network64 (Version: 130.0.579.000)
NVIDIA 3D Vision Controller Driver (Version: 270.61)
NVIDIA 3D Vision Controller Driver 270.61 (Version: 270.61)
NVIDIA 3D Vision Driver 270.61 (Version: 270.61)
NVIDIA Control Panel 270.61 (Version: 270.61)
NVIDIA Graphics Driver 270.61 (Version: 270.61)
NVIDIA HD Audio Driver 1.2.22.1 (Version: 1.2.22.1)
NVIDIA Install Application (Version: 2.270.54.0)
NVIDIA PhysX (Version: 9.10.0514)
NVIDIA PhysX System Software 9.10.0514 (Version: 9.10.0514)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.12.7061)
Orbit Downloader
Origin (Version: 8.2.6.475)
Piggly
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver (Version: 6.0.1.5904)
Scan (Version: 13.0.0.0)
Smileyville
SRS Premium Sound Control Panel (Version: 1.07.0100)
TomTom HOME 2.8.2.2264 (Version: 2.8.2.2264)
TomTom HOME Visual Studio Merge Modules (Version: 1.0.2)
Toolbox (Version: 130.0.648.000)
Trend Micro Internet Security (Version: 17.50)
Ubisoft Game Launcher (Version: 1.0.0.0)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
USB 2.0 1.3M UVC WebCam
Visual C++ 8.0 Runtime Setup Package (x64) (Version: 9.0.0.623)
WebReg (Version: 130.0.132.017)
WIDCOMM Bluetooth Software (Version: 6.2.0.9600)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live OneCare safety scanner
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live Sync (Version: 14.0.8089.726)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinFlash (Version: 2.26.0)
WinRAR archiver
Wireless Console 3 (Version: 3.0.10)

========================= Memory info: ===================================

Percentage of memory in use: 38%
Total physical RAM: 4095.24 MB
Available physical RAM: 2526 MB
Total Pagefile: 8188.67 MB
Available Pagefile: 6153.01 MB
Total Virtual: 4095.88 MB
Available Virtual: 3956.46 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:116.44 GB) (Free:19.95 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:334.67 GB) (Free:198.72 GB) NTFS
4 Drive f: (KINGSTON) (Removable) (Total:3.72 GB) (Free:3.7 GB) FAT32

========================= Users: ========================================

User accounts for \\BENN-PC

Administrator Benno Guest


**** End of log ****

MBAM Log

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8354

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

12/12/2011 10:35:00 AM
mbam-log-2011-12-12 (10-35-00).txt

Scan type: Quick scan
Objects scanned: 175942
Time elapsed: 3 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 4
Registry Data Items Infected: 1
Folders Infected: 0
Files Infected: 10

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\243.exe (Trojan.Dropper.PE4) -> Value: 243.exe -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\6BA.exe (Trojan.Dropper.PE4) -> Value: 6BA.exe -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Load (Backdoor.CycBot) -> Value: Load -> Delete on reboot.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell (Hijack.Shell.Gen) -> Value: Shell -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\Load (Trojan.Dropper.PE4) -> Bad: (C:\Users\Benno\AppData\Roaming\742BA\lvvm.exe) Good: () -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
c:\Users\Benno\AppData\Roaming\microsoft\D848\243.exe (Trojan.Dropper.PE4) -> Quarantined and deleted successfully.
c:\Users\Benno\AppData\Roaming\microsoft\6148\6BA.exe (Trojan.Dropper.PE4) -> Quarantined and deleted successfully.
c:\Users\Benno\AppData\Roaming\742BA\lvvm.exe (Trojan.Dropper.PE4) -> Quarantined and deleted successfully.
c:\Users\Benno\AppData\Local\Temp\0.25277882725569656.exe (Trojan.Dropper.PE4) -> Quarantined and deleted successfully.
c:\Users\Benno\AppData\Local\Temp\0.48976622104827083.exe (Trojan.Zbot.CBCGen) -> Quarantined and deleted successfully.
c:\Users\Benno\AppData\Local\Temp\9BFF.tmp (Trojan.Zbot.CBCGen) -> Quarantined and deleted successfully.
c:\Users\Benno\AppData\Local\Temp\A66A.tmp (Trojan.Dropper.PE4) -> Quarantined and deleted successfully.
c:\Users\Benno\AppData\Local\Temp\0.4048427531240003.exe (Exploit.Drop.2) -> Quarantined and deleted successfully.
c:\Users\Benno\AppData\Local\Temp\0.994867307437923.exe (Exploit.Drop.2) -> Quarantined and deleted successfully.
c:\Users\Benno\AppData\Roaming\wndsksi.inf (Malware.Trace) -> Quarantined and deleted successfully.

GMER Log

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-12-12 11:36:23
Windows 6.1.7601 Service Pack 1
Running: pw3erss3.exe


---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\002243d51d84
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\002243d51d84@0023d4256b44 0x30 0x40 0xE4 0xEE ...
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\002243d51d84 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet002\services\BTHPORT\Parameters\Keys\002243d51d84@0023d4256b44 0x30 0x40 0xE4 0xEE ...

---- Files - GMER 1.0.15 ----

File C:\ADSM_PData_0150 0 bytes
File C:\ADSM_PData_0150\DB 0 bytes
File C:\ADSM_PData_0150\DB\SI.db 624 bytes
File C:\ADSM_PData_0150\DB\UL.db 16 bytes
File C:\ADSM_PData_0150\DB\VL.db 16 bytes
File C:\ADSM_PData_0150\DB\WAL.db 2048 bytes
File C:\ADSM_PData_0150\DragWait.exe 315392 bytes executable
File C:\ADSM_PData_0150\_avt 512 bytes

---- EOF - GMER 1.0.15 ----

#4 Broni

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Posted 11 December 2011 - 08:47 PM

Re-run MiniToolbox..

Checkmark following boxes:
  • Flush DNS
  • Reset IE Proxy Settings
  • Reset FF Proxy Settings
Click Go and post the result.

Restart computer.

Re-run MiniToolbox..

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
Click Go and post the result.

=====================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan:
Posted Image

On completion of the scan click "Save log", save it to your desktop and post in your next reply:
Posted Image

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#5 benno753

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Posted 11 December 2011 - 08:52 PM

Should my internet connection stay on throughout this procedure?

#6 Broni

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Posted 11 December 2011 - 09:48 PM

Yes.

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#7 benno753

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Posted 11 December 2011 - 11:05 PM

1st Run MiniToolBox

MiniToolBox by Farbar
Ran by Benno (administrator) on 12-12-2011 at 13:11:57
Microsoft Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

"Reset FF Proxy Settings": Firefox Proxy settings were reset.


**** End of log ****


2nd Run MiniToolBox

MiniToolBox by Farbar
Ran by Benno (administrator) on 12-12-2011 at 13:16:20
Microsoft Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================


**** End of log ****


aswMBR Log

aswMBR version 0.9.8.986 Copyright© 2011 AVAST Software
Run date: 2011-12-12 13:16:45
-----------------------------
13:16:45.651 OS Version: Windows x64 6.1.7601 Service Pack 1
13:16:45.651 Number of processors: 2 586 0x170A
13:16:45.651 ComputerName: BENN-PC UserName: Benno
13:16:46.634 Initialize success
13:20:02.674 AVAST engine defs: 11121102
13:20:48.462 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
13:20:48.462 Disk 0 Vendor: ST950032 0002 Size: 476940MB BusType: 3
13:20:48.478 Disk 0 MBR read successfully
13:20:48.493 Disk 0 MBR scan
13:20:48.493 Disk 0 Windows VISTA default MBR code
13:20:48.509 Service scanning
13:20:50.911 Modules scanning
13:20:50.911 Disk 0 trace - called modules:
13:20:50.943 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys iaStor.sys hal.dll
13:20:50.943 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa8004989620]
13:20:50.958 3 CLASSPNP.SYS[fffff8800180143f] -> nt!IofCallDriver -> [0xfffffa80046f1b20]
13:20:50.974 5 ACPI.sys[fffff88000f937a1] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004715050]
13:20:51.942 AVAST engine scan C:\Windows
13:20:54.753 AVAST engine scan C:\Windows\system32
13:23:49.957 AVAST engine scan C:\Windows\system32\drivers
13:24:13.560 AVAST engine scan C:\Users\Benno
13:24:13.934 File: C:\Users\Benno\AppData\Local\02a12c67\U\800000cb.@ **INFECTED** Win32:Malware-gen
13:24:14.028 File: C:\Users\Benno\AppData\Local\02a12c67\X **INFECTED** Win32:Trojan-gen
13:53:47.311 AVAST engine scan C:\ProgramData
13:56:28.062 Scan finished successfully
14:02:12.079 Disk 0 MBR has been saved successfully to "C:\Users\Benno\Desktop\MBR.dat"
14:02:12.079 The log file has been saved successfully to "C:\Users\Benno\Desktop\aswMBR.txt"

#8 Broni

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Posted 11 December 2011 - 11:13 PM

How is redirection?

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#9 benno753

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Posted 11 December 2011 - 11:26 PM

It is excellent! And I don't get the proxy problem either!!

Thank you so much Broni! You're instructions were so helpful and easy to follow.

Look out for a donation from me. Many thanks!!

#10 Broni

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Posted 11 December 2011 - 11:31 PM

Good news :)

Please run couple more tools for me....

Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

=============================================================================

Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    NOTE. If Eset doesn't find any threats it'll NOT produce any log.

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#11 benno753

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Posted 12 December 2011 - 01:46 AM

Thank you for that thorough cleanup of my laptop! Used both of the tools you suggested and ESET did not find any threats!

Thanks again Broni!

#12 Broni

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Posted 12 December 2011 - 11:02 AM

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it to its own folder
  • Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.

===================================================================

Your computer is clean Posted Image

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll remove all old restore points and create fresh, clean restore point.

Turn system restore off.
Restart computer.
Turn system restore back on.

If you don't know how to do it...
Windows XP: http://support.microsoft.com/kb/310405
Vista and Windows 7: http://www.howtogeek.com/howto/windows-vista/disable-system-restore-in-windows-vista/

2. Make sure, Windows Updates are current.

3. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

4. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

5. Run Temporary File Cleaner (TFC) weekly.

6. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

7. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

8. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

9. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

10. Except for MBAM and TFC, which are keepers you can simply delete all other tools we used as they don't install.

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#13 benno753

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Posted 13 December 2011 - 09:22 PM

Done and done!

Will keep all of that in mind :)

#14 Broni

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Posted 13 December 2011 - 09:51 PM

Good luck and stay safe :)

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