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Help with KLounada hijacker

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3 replies to this topic

#1 prowe


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  • Local time:03:16 PM

Posted 04 November 2004 - 07:44 PM

Please help! I appear to be infected with something called "klounada", at least this is what it keeps trying to set my homepage too. This is a friends Windows XP Home computer with Norton Antivirus installed. Steps taken so far:

1. Spy Sweeper
2. Ad-aware
3. SpyBot
4. VX2 cleaner from ad-Aware ("plvx2cleaner.exe")
5. CWShredder

While these tools found and removed a lot of spyware the problem remains -- Spy Sweeper and SpyBot continually detect attempts to change the IE homepage, search default page, and startup programs but none can kill this thing.

If you can help it would be greatly appreciated, I am not technical enough to go any further. Here is the HiJackThis log file:

Logfile of HijackThis v1.97.7
Scan saved at 3:47:44 PM, on 11/4/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\Dell\AccessDirect\DadTray.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Documents and Settings\nick\Application Data\ttuh.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\402322.exe
C:\Program Files\America Online 7.0\aoltray.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hposol08.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\secmon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Documents and Settings\nick\Desktop\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.wow-access.com/search/main.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://klounada.com/index.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://klounada.com/index.htm
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.wow-access.com/search/main.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.wow-access.com/search/main.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.wow-access.com/search/main.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.wow-access.com/search/main.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.wow-access.com/search/main.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.wow-access.com/search/main.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.wow-access.com/search/main.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.wow-access.com/search/main.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast High-Speed Internet
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://klounada.com/index.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =;*.ne1.attbb.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {28F65FCB-D130-11D8-BA48-8BE0C49AF370} - C:\WINDOWS\sys3457
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar2.dll
O2 - BHO: (no name) - {B78A3B74-89E9-5BA8-08EF-3977908BA3A0} - C:\WINDOWS\system32\mfcrz32.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar2.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [winpipe] C:\Documents and Settings\All Users\Start Menu\Programs\Startup\secmon.exe
O4 - HKLM\..\Run: [Windows AdTools] C:\Program Files\Windows AdTools\WinAdTools.exe
O4 - HKLM\..\Run: [ttovxuaswfzcd] C:\WINDOWS\System32\siqqbbo.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Aida] C:\Documents and Settings\nick\Application Data\ttuh.exe
O4 - HKCU\..\Run: [Uyuyewal] C:\WINDOWS\System32\w?nlogon.exe
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [Rundll] rundll.exe
O4 - HKCU\..\Run: [SYSsfit] C:\WINDOWS\SYSsfit.exe
O4 - HKCU\..\Run: [kmrmfof] c:\windows\cryipti.exe
O4 - HKCU\..\Run: [ffyrxfd] c:\windows\hsnutnd.exe
O4 - HKCU\..\Run: [pqfdnpv] c:\windows\wxfmokh.exe
O4 - Global Startup: 402322.exe
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: officejet 6100.lnk = ?
O4 - Global Startup: secmon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\windows\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\windows\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\windows\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\windows\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Create Mobile Favorite (HKLM)
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .efp: C:\Program Files\Internet Explorer\Plugins\NPEFPrn.dll
O12 - Plugin for .efv: C:\Program Files\Internet Explorer\Plugins\NPEFV.dll
O12 - Plugin for .fmp: C:\Program Files\Internet Explorer\Plugins\NPFMP.dll
O12 - Plugin for .fmr: C:\Program Files\Internet Explorer\Plugins\NPFME.dll
O12 - Plugin for .ifx: C:\Program Files\Internet Explorer\Plugins\NPWebPrn.dll
O12 - Plugin for .jpg: C:\Program Files\Internet Explorer\PLUGINS\Npdview.dll
O12 - Plugin for .lfx: C:\Program Files\Internet Explorer\Plugins\NPLaunch.dll
O12 - Plugin for .mwp: C:\Program Files\Internet Explorer\Plugins\NPMWPrn.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - DefaultPrefix: http://www.microsoet.com/start.php?url=
O13 - WWW Prefix: http://www.microsoet.com/start.php?url=
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/183d3225b098c0...ip/RdxIE601.cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwa...ash/swflash.cab

If you can help it would be greatly appreciated.
Thank you,

BC AdBot (Login to Remove)



#2 Grinler


    Lawrence Abrams

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  • Gender:Male
  • Location:USA
  • Local time:03:16 PM

Posted 04 November 2004 - 09:56 PM

You are using an outdated version of hijackthis. Please download the newer version.

Download HijackThis from:

HijackThis Download Site

Then post a new log

#3 prowe

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  • Local time:03:16 PM

Posted 05 November 2004 - 06:44 PM

Thank you Grinler,
I am attempting to do this over the telephone with someone not that familar with the computer and that is proving diffiucult. We have arranged for a more computer literate person who can download an updated version of HiJackThis and post it (and run HiJackThis from the correct directory etc. per your pinned instructions)

Again, thank you very much for being so helpful against this Spyware scourge.

#4 Grinler


    Lawrence Abrams

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  • Local time:03:16 PM

Posted 06 November 2004 - 01:07 AM

Not a problem.. its our pleasure to help. Post it whenever they are ready

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