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System Fix giving me extreme pains


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#1 ThatDavid

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Posted 10 December 2011 - 02:10 PM

Hello, I am trying to help out a friend on his home computer, and while I used to do IT work a few years back, this bug is giving me one of the worst problems I've ever seen. I can't tell right now if it's multiple problems or just one super virus, but I'm not too big to admit when I am in over my head--I'm in over my head.

So far, when the computer boots, all files are hidden. I have to go in and manually show all the folders. Even then, I still have to search for what I want, or run applications by their executable. After a few minutes, I get about fifteen windows pop up that all say:
"Failed to save all components for the file \\system32\\00004819. The file is corrupted or unreadable. The error may be caused by a PC hardware problem."
except they're all different files inside system32. I also get pop ups down at the bottom of the screen as windows bubbles saying that the hard drive clusters are partially damaged. I don't know how fast-spreading this virus is, so my friend's computer is not hooked up to my network right now, nor will it be until the problem is fixed. I tried the standard defog and DDS bag of tricks, but it keeps saying I do not have permission to move files from my external drive to the computer itself.

I'm hoping you can help me dig my way out of this one.
Thanks in advance,

David

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#2 HelpBot

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Posted 16 December 2011 - 02:15 PM

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#3 ThatDavid

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Posted 16 December 2011 - 04:49 PM

In that case, the problem is mostly resolved. Managed to get most of the problems squared away. At least enough that they pose minimal problems now. Thanks anyway, and good luck on fixin' all dem problems.

This thread can be closed.

#4 HelpBot

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Posted 21 December 2011 - 02:20 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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