I'm hoping someone can help me save my pc! I have a Gateway LX6810-01. Windows Vista Home Premium 64-bit with SP1. 8 GB DDR2 Memory. 640 GB Hard Drive. Vista came preinstalled, I do not have a Vista disk. The only thing I have is a Gateway Recovery Disk, that I assume will restore my PC to how it was out of the box....minus my photos and files
I have only backed up some of my photos, so there are still a decent amount that I don't want to lose.
The problem seemed to start when I was infected with the Vista Security 2012 Virus. I ran Malware Bytes and Super AntiSpyware and it appeared to have removed the virus. Just to be safe I thought I'd do a System Restore and go back a few days.
When I ran the System Restore it took very long. Ordinarily this only takes my computer a few minutes but this time I started it at night and when I got up in the morning (a good 8 hrs later) it was still at the exact same place. In my ignorance I thought it had frozen and....I'm ashamed to admit, I hit the power button. Then things really went bad. I tried to power it back up and it only got to the Microsoft Windows screen with the green loading bar and then System Repair came up. Repair ran and then told me that System Repair could not fix this problem. The problem details reported:
Problem Event Name Startup RepairV2
Problem Signature 01 AutoFailover
Problem Signature 02 6.0.6000.163188.8.131.52
Problem Signature 03 0
Problem Signature 04 65537
Problem Signature 05 unknown
Problem Signature 06 OsVersion Mismatch
Problem Signature 07 0
Problem Signature 08 0
Problem Signature 09 unknown
Problem Signature 10 1168
OS Version 6.0.600.2.0.0.2561
Local ID 1033
I then selected the Advanced Options and tried to do a System Restore from an earlier date. Again I got another error message:
System Restore did not complete successfully. Your computer's system files and settings were not changed. Details: System Restore failed due to an unspecified error. The request could not be performed because of an I/O device error. (0x80070450)
I can't access (or figure out how to access) any of my files, etc since I can't get past that System repair screen.
Can anyone help? Do you think if I downloaded and burned a Vista Recovery CD I could solve this issue? (I read about that on another site.)
Thanks for any suggestions!