Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Pc still have the windows 2012 virus?


  • Please log in to reply
No replies to this topic

#1 ta000

ta000

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:09:45 PM

Posted 09 December 2011 - 09:48 PM

My neighbors had gotten the Windows 2012 virus on their Windows 7 pc. I was able to boot into safe mode and then install, update, & run malwarebytes. I let malwarebytes remove the infected files, rebooted and rescanned the pc. At that point malwarebytes came back clean but when I attempted to click on a program I got prompted to choose which program I wanted to use to open the program I clicked on. After searching the internet I came across this link: http://www.howtogeek.com/57837/how-to-remove-win-7-anti-spyware-2011-fake-anti-malware-infections/ which at the bottom of that article contains a link to a ‘clean’ window 7 registry file. I followed the instructions in that article to repair which did not work, so as a last resort I merged the copy of that registry file with the one on my neighbor’s pc. Everything seemed to work fine, except I could not get their mcafee firewall to stay on. So I uninstalled it & re-installed it, but it had me remove malwarebytes due to compatibility issues. Once mcafee was re-installed everything seems fine, except now my neighbors claim that their pc is 'slow'. I've ran ccleaner and cleaned up a questionable file called 'qay.exe' in \appdata\local\, deleted cookies, ran a defrag and ran mcafee virus scan in safe mode which came back finding 2 items (jv/mailsend ). I’ve also ran super antispyware in safe mode and it only found tracking cookies, which I removed. My concern is that the steps I mentioned above have not completely removed the virus and that is causing the slowness or possibly they are paranoid b/c of the virus. Any suggestions would be appreciated.

thanks.

BC AdBot (Login to Remove)

 





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users