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EI8 & web pages


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11 replies to this topic

#1 wileycoyote

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Posted 09 December 2011 - 02:13 PM

Hello everyone, first time posting. I have a unique problem. Two computers in the house. Hardwired to router/modem. XP Pro upstairs / Home edition downstairs. Both EI8. When I access the county clerks office online downstairs no problem. Upstairs the page loads but unable to do anything further. Turned off popup blockers, reinstalled EI8, turned off antivirus / antispyware to no avail. Any ideas?????????????????

Edit: Moved topic from Introductions to the more appropriate forum. ~ Animal

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#2 jhayz

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Posted 10 December 2011 - 11:39 PM

Have you tried clearing cache or junk files and using a different browser? Firefox, Chrome or Opera?

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#3 wileycoyote

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Posted 13 December 2011 - 02:25 PM

Yep, tried all of them. Cleared cach and even reinstalled IE8.

#4 jhayz

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Posted 13 December 2011 - 09:50 PM

Try booting to safemode with networking. What kind of antispyware other than your antivirus are installed?

. Upstairs the page loads but unable to do anything further

Please explain this more plainly as in any errors or details.

Edited by jhayz, 13 December 2011 - 09:50 PM.

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#5 wileycoyote

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Posted 16 December 2011 - 07:07 PM

Deleted all antivirus and spyware. Just installed AVG12 Full Security.

Follow this link to the Collin County Clerks office: http://www.co.collin.tx.us/county_clerk/index.jsp

See if it works for you. Click on "online services". Scroll down to Property & Taxes, click on "Deed Search"
and then on "Document Type". Upstairs on my computer nothing else happens. Downstairs on my wife's computer the page completes loading. I am able to set the date parameters, click on vitals which opens another box the allows me to check "assumed name certificates". I can actually view the complete list of assumed name certificates for the parameters given and even bring up a copy of each query. None of this works upstairs. Really stumped. Any ideas????

#6 wileycoyote

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Posted 16 December 2011 - 07:08 PM

Going to try the safemode with networking idea.

#7 jhayz

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Posted 17 December 2011 - 12:29 AM

Posted Image
Is it this part of the site, result? First time query for results on IE9 was a prompt or alert to Allow pop-up blocker once as my choice.

None of this works upstairs. Really stumped

Is it loading/waiting for result?

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#8 wileycoyote

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Posted 18 December 2011 - 05:48 PM

Your results is exactly what I get downstairs but not upstairs. It is like the page does not finish loading. By the way, no improvement in safemode with networking.

#9 wileycoyote

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Posted 18 December 2011 - 05:49 PM

Running ei8 on both machines.

#10 jhayz

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Posted 19 December 2011 - 12:18 PM

Try another browser. Firefox, Chrome or Opera.

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#11 wileycoyote

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Posted 19 December 2011 - 02:05 PM

Already tried them, no differance. But I do have a success story. I uninstalled IE7 & 8. With IE6 the website fully loaded and worked as it should. I then installed the updates as they became available. Now I am back at IE8 and it works great. Mission accomplished. Thanks for all of your input.

#12 jhayz

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Posted 19 December 2011 - 08:20 PM

I've seen a lot on threads doing this downgrading to IE 6 to 7 having trouble on the version 8. Atleast you did something that may help others in the future. Thanks for posting back. :thumbup2:

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