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Cannot Update Explorer 9 Windows 7


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#1 Bill Whitehead

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Posted 09 December 2011 - 10:04 AM

Friends,

KB2586448 will not upload onto my system. It is an Explorer 9 update. The error code I get is 80073712. I have checked the Microsoft website and followed their instructions but to no avail.

Is this a virus attack? Any advice will be helpful.

Thanks,

Bill

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#2 narenxp

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Posted 09 December 2011 - 10:14 AM

Open command prompt as administrator and run these commands

Replace your username with your account username

takeown /f C:\Windows\winsxs\pending.xml

cacls C:\Windows\winsxs\pending.xml /G <YourUsername>:F



Restart your PC,Download the update and install

#3 Bill Whitehead

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Posted 09 December 2011 - 05:57 PM

Thanks for the info. My system doesn't show pending.xml. I have installed the SP1 for Windows 7. And I have looked in the hidden files, no 'pending' anything.

Thanks again, Bill




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