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Not able to print, no printers showing as installed

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#1 haydensmeem


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  • Local time:10:41 PM

Posted 09 December 2011 - 07:45 AM

Hi! I'm hoping this problem might sound familiar to someone.

*I recently tried to print a file from Photoshop, the PRINT option was not available. This was a sudden problem - I had printed within a week prior.

*So I tried to print another file from Windows to see if the problem was just Photoshop. A window popped up saying I needed to install a printer. I've had the same comp. + printer setup for at least 5 years with no problems so this was a surprise.

*I checked out my installed printers, there are none.

*I tried to add a printer and got a popup that said: Operation could not be completed. The print spooler service is not running.

*The printer is connected with USB.

*No problems printing from wireless laptop.

I have not been able to keep up with this computer - it is used for leisure - basic internet and Photoshop. Unfortunately I have let the cleaning, upkeep, maintenance slide, so I have no idea if this problem is the result of a virus, an application that needs to be updated, sudden conflicts with automatic anti-virus updates, etc.

Thanks in advance for any help anyone may be able to give!!

Edited by hamluis, 09 December 2011 - 09:37 AM.
Moved from XP to External Hardware.

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