Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Help Please !


  • Please log in to reply
6 replies to this topic

#1 jambo247

jambo247

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Location:Dearham, Cumbria
  • Local time:02:52 PM

Posted 03 February 2006 - 03:51 PM

When I try to update a website using "FTP SURFER"

It only open so far then.......

"Surfer.exe has encountered a problem and needs to close."


What's the problem?

Cheers

BC AdBot (Login to Remove)

 


#2 miekiemoes

miekiemoes

    Malware Killer Dog


  • Malware Response Team
  • 19,420 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Belgium
  • Local time:09:52 PM

Posted 03 February 2006 - 04:12 PM

Make sure you have the latest version:
http://www.whispertech.com/surfer/whatsnew.htm
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 jambo247

jambo247
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Location:Dearham, Cumbria
  • Local time:02:52 PM

Posted 06 February 2006 - 09:24 AM

Make sure you have the latest version:
http://www.whispertech.com/surfer/whatsnew.htm


Latest verion installed.
When I try to open "htdocs" folder, I can see the contents then I get a popup with the following

"Surfer.exe has encountered a problem and needs to close. We are sorry for the inconvenience."

Is my only option to uninstall then reinstall FTP Surfer?
Extremely frustrating,

I Appreciate any and all advice or help.

Desperate

#4 miekiemoes

miekiemoes

    Malware Killer Dog


  • Malware Response Team
  • 19,420 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Belgium
  • Local time:09:52 PM

Posted 06 February 2006 - 09:27 AM

Yes, I think this is the best way to uninstall and reinstall it again.
Could be a bug in the latest version though. I know FTP surfer is buggy software.. tried it before and changed to Filezilla because of the many errors I was getting all the time.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 jambo247

jambo247
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Location:Dearham, Cumbria
  • Local time:02:52 PM

Posted 06 February 2006 - 09:32 AM

I'll try that, thanks for your help.

Here's hoping!!! :thumbsup: :flowers:

#6 jambo247

jambo247
  • Topic Starter

  • Members
  • 16 posts
  • OFFLINE
  •  
  • Location:Dearham, Cumbria
  • Local time:02:52 PM

Posted 06 February 2006 - 09:48 AM

I'll try that, thanks for your help.

Here's hoping!!! :thumbsup: :flowers:


Total reinstall, & Restart. Same problem!

Getting a bit annoyed with it.

Don't know where to go now!!!!

#7 miekiemoes

miekiemoes

    Malware Killer Dog


  • Malware Response Team
  • 19,420 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Belgium
  • Local time:09:52 PM

Posted 06 February 2006 - 09:50 AM

I think you better contact the Ftp surfer support team. As I already said... I had a lot of errors with it in the past.. that's why I don't use it anymore.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users