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BSOD after XP Boot Screen


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8 replies to this topic

#1 chaos.paragon

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Posted 08 December 2011 - 02:57 PM

Hi,

Been working at a computer the last few days, and I am kind of stumped.

The BSOD code:

*** STOP: 0x0000007B (0xF993F528, 0xC0000003, 0x00000000, 0x00000000)

The computer:

XP Home Edition SP3
HP Pavillion 05
MS-6577 Motherboard
Pentium 4 1.70 GHz CPU
Phoenix AwardBIOS v6
256 MB RAM
Seagate Barracuda HD, ST340016A

The person I'm working on the computer for said he tried to install Nero 11. With the next boot, the computer started giving stop errors after the XP boot screen.

There is no install disk available, and the recovery disks are over a year old. Don't have extra hardware to swap out, either. Trying to fix without a format and reinstall.

What I've tried thus far:
-Won't boot to safe mode
-Reseated everything
-Won't boot to last known good config
-Using boot disk, ran chkdsk /r. Found and fixed one or more errors, still get BSOD
-SeaTools long test returned no errors
-MemTestx86 returned no errors
-ran fixmbr. states that "computer appears to have non-standard or invalid master boot record," even on subsequent tries with fixmbr
-tried booting with CD-ROMs unhooked to see if a driver conflict w/ Nero is causing the crash

So far, no dice.

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#2 hamluis

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Posted 08 December 2011 - 03:00 PM

Try this.

Download/install BlueScreenView, http://www.nirsoft.net/utils/blue_screen_view.html .

Double-click BlueScreenView.exe file.

When autoscan is done (screen comes up), click Edit/Select All...then File/Save Selected Items.

Save the report as BSOD.txt.

Open BSOD.txt, copy all content and paste it into your next reply.

Louis

#3 chaos.paragon

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Posted 08 December 2011 - 03:12 PM

Any way to run the program outside the GUI? The farthest I can get is the boot screen or recovery console.

#4 InadequateInfirmity

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Posted 08 December 2011 - 08:35 PM

Try and run in safe mode.If that works we can go from there.

#5 chaos.paragon

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Posted 08 December 2011 - 08:53 PM

Tried that, still get the stop error. Thanks for the suggestions, btw, I appreciate any and all help.

#6 InadequateInfirmity

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Posted 08 December 2011 - 09:19 PM

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/bootcons_fixboot.mspx?mfr=true

Type fixboot c: see how it goes.

If that doesnt work then do a repair install.
http://pcsupport.about.com/od/operatingsystems/ss/instxprepair1.htm

Edited by InadequateInfirmity, 08 December 2011 - 09:21 PM.


#7 a_cup

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Posted 08 December 2011 - 10:30 PM

Hi chaos.paragon,

You mentioned the owner had downloaded Nero..Was this from a legit site? There is the possibility that a virus was downloaded which is causing the BSOD..


Pauline

#8 chaos.paragon

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Posted 08 December 2011 - 10:43 PM

@InadequateInfirmity,

Tried fixboot, same result. Keeping the repair install as a last resort, since I don't have an install disk or a recent file backup to work with.

@a_cup,
It's possible. Since I'm fresh out of CD-Rs, is there a way to get a bootable antivirus like Kaspersky Rescue Disk to work from a USB drive? Or am I better off just shelling out for a new spindle of disks?

#9 InadequateInfirmity

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Posted 08 December 2011 - 11:21 PM

You may want to post your problem in the link below.
http://www.bleepingcomputer.com/forums/forum22.html




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