Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

ComboFix will not run


  • Please log in to reply
14 replies to this topic

#1 rca tech

rca tech

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:50 AM

Posted 08 December 2011 - 12:42 PM

Machine is Gateway nx570x running XP media center edition. I had never encountered this version of XP before. Tried to run combofix and it goes through the first steps, thru setting restore points and starting checks. It just sets there from that point on, let set running for 24 hours and never reached step 1 complete. Is this because of the Media center edition of XP? Or do I have something serious to contend with. XP is current on all updates, firewall is turned off, MS security Essentials is turned off.

Edit: Moved topic from XP to the more appropriate forum. ~ Animal

BC AdBot (Login to Remove)

 


#2 astroracer

astroracer

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:03:50 AM

Posted 08 December 2011 - 01:23 PM

I am having the same problem. Combofix gets to the scanning computer mode and just sits there with a blinking cursor... I have also turned off all of my "protection software". My system picked up a Trojan (DOS/Alureon.E) last week that I am trying to remove.
Thanks in advance for any help you can give us.
Mark S.

#3 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,924 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:11:50 AM

Posted 08 December 2011 - 03:50 PM

Combofix runs on XP MCE, and a long scan time should not be caused by that OS version. There are many things that can interfere with Combofix, not the least of which are active malware infections.

If you suspect your system is infected, I recommend to follow the Preparation Guide and post your logs in a new topic in this forum.
Combofix is a very powerful tool and can cause extensive damage. I do not recommend to run it unsupervised.

@ astroracer, combofix is not equipped to deal with that infection, I strongly recommend you to follow the steps in the Preparation Guide (see link above).

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#4 rca tech

rca tech
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:50 AM

Posted 10 December 2011 - 08:57 AM

I am slowly going through the guide and getting ready to proceed. Thank you for your prompt reply earlier.

#5 rca tech

rca tech
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:03:50 AM

Posted 10 December 2011 - 09:00 AM

I am slowly following the steps in the preparation guide. Will proceed as I am able. Thank you Bleeping Blonde for the prompt reply to my first post.

#6 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,924 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:11:50 AM

Posted 10 December 2011 - 09:02 AM

You are most welcome! If you encounter any problem, just let me know!

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#7 Maru1

Maru1

  • Members
  • 1 posts
  • OFFLINE
  •  
  • Local time:06:50 PM

Posted 22 February 2015 - 03:33 AM

I found this worked for me.

Find an old version of combofix

Disable anti virus software etc.

Run the old version of  combofix from your desktop

Do not update it when it says it is old version

Let it run

Download the latest version of combofix

The new version should run now.

Good luck



#8 Sintharius

Sintharius

    Bleepin' Sniper


  • Members
  • 5,639 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:The Netherlands
  • Local time:09:50 AM

Posted 22 February 2015 - 03:48 AM

Hello there,

I found this worked for me.
Find an old version of combofix
Disable anti virus software etc.
Run the old version of  combofix from your desktop
Do not update it when it says it is old version
Let it run
Download the latest version of combofix
The new version should run now.
Good luck

You should NEVER run an old copy of ComboFix, as this can cause unintended effects.

Alex

#9 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,117 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:04:50 AM

Posted 22 February 2015 - 07:34 AM

Maru1 you replied to a topic over four years old.

As a general policy, Bleeping Computer does not offer advice on how to run ComboFix unless we asked someone to run it or if there is a problem with the computer caused by running the tool. We recommend that people should not be using ComboFix without being advised to do so by a trained expert (see here) who is assisting them deal with a malware problem. When issues arise due to complex malware infections, problems running ComboFix (i.e. stalling, hanging, crashing) or with other security tools causing conflicts, experts are usually aware of them and can advise what should or should not be done while providing individual assistance. When false detections are identified, experts have access to the developer and can report them so he can investigate, confirm and make corrections. Those attempting to use ComboFix on their own do not have such information and are at risk when running the tool in an unsupervised environment.

If folks need individual assistance with a malware infection, they should follow the instructions in the Preparation Guide For Requesting Help.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#10 Clarke123

Clarke123

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Metro Atlanta
  • Local time:04:50 AM

Posted 22 February 2015 - 08:34 AM

Apparently Combofix will not run on WIN 8.1 .... ?!

Says operating system is incompatible!



#11 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,117 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:04:50 AM

Posted 22 February 2015 - 08:40 AM

System requirements for ComboFix are provided in the Authorized How to guide, on the authorized download page, and in the ComboFix usage, Questions, Help? - Look here topic.

At this time ComboFix can only run on the following Windows versions:
Windows XP (32-bit only)
Windows Vista (32-bit/64-bit)
Windows 7 (32-bit/64-bit)
Windows 8 (32-bit/64-bit)

Windows 8.1 and Windows 2000 are NOT supported by ComboFix.

If you attempt to use ComboFix on Windows 8.1, it should provide a message alert: ComboFix is not meant to run in 'Compatibility Mode' and exit.
combofix.png

This message is intentional by design when attempting to run ComboFix on that operating system.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#12 Clarke123

Clarke123

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Metro Atlanta
  • Local time:04:50 AM

Posted 22 February 2015 - 10:04 AM

Yep, just as I stated ... it doesn't work with WIN 8.1 ... 

BTW: Google Chrome doesn't work so well with WIN 8.1 either!!!

 

From the perspective of a user of technology: "When the Big Guys get into a whizzing contest, us Little Guys are the ones it lands on!" 

 

Also, "The Management" within ALL enterprises providing applications to the public should strive to keep interfaces consistent with previous releases

rather than force their end-users to re-learn how to use their products all-over-again each-and-every-time a new release comes out ... either that or issue new key-board layouts

to their "techies" with the each new software release!!!!  Tell 'em it is an improvement ... maybe they will get the message, but probably not!



#13 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,117 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:04:50 AM

Posted 22 February 2015 - 10:18 AM

sUBs, the creator of ComboFix, has advised that he is holding off releasing any working version of his tools for Windows 8.1 which includes both ComboFix and DDS. Meaning he is fully aware of the compatibility issue but needs time for thorough testing to ensure they work safely on that OS. sUBs works alone...most of his current efforts and resources are devoted to answering questions, investigating issues and providing support for the current version of his tool. This is all done on a volunteer basis as time permits...he does not get paid for what he does. As such, no release date has been provided.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#14 Clarke123

Clarke123

  • Members
  • 27 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Metro Atlanta
  • Local time:04:50 AM

Posted 22 February 2015 - 11:57 AM

Sorry if I confused anyone:  I include the creator of ComboFix (and the many others who selflessly contribute to contribute to the safe and enjoyable use of PC's) as being one of us being whizzed upon by the Big Guys ...!

 

Wouldn't it be apropros for automobile rental companies to randomly provide English vs American steering on rental cars reserved by employees of the Big Guy software developers!?  



#15 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,117 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:04:50 AM

Posted 22 February 2015 - 03:55 PM

Clarification noted.
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users