Download the enclosed file to the USB drive.
Insert the USB drive into the ailing computer. Run FRST as you did before, except that this time around press the Fix
button instead and wait.
The tool will make a log on the flashdrive (Fixlog.txt) please post it to your reply.
If successful, restart in Normal Mode. If able to, run Combofix as follows:
Please download ComboFix from Here
to your Desktop.**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**
Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.
Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.