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Severe Trojan infection


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6 replies to this topic

#1 seether

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Posted 07 December 2011 - 08:40 PM

I am running Vista Home Basic on a Dell XPS 200 with a Seagate Hardrive. I let my AVG Internet Security Suite expire, and thought I would just go with Avast Free Antivirus and Zone Alarm free. Soon after I found Internet Expolorer highly unstable, and CPU usage extremely high (100%) and constant. I have tried running various freeware in safemode, such as Malwarebytes, TDSSKiller, Emsisoft Emergency Rescue Kit, Norton Power Eraser, and Kapersky rootkit tool to name a few; all to no avail. I have used Active Kill Disk (which seems to indicate a volume that it cannot access to overwrite?) and reinstalled my OS several times. Avast was unable to detect and eliminate the Trojan, and was adversely affected as well. I need some guidence on removal of this nasty bug. As I am new to this forum, I am not sure I have provided much in the way of useful information (I.E. screen shots, more precise examples or descriptions of symtoms), and for this I sincerely appologize. I would greatly appreciate any suggestions or requirements needed to further clarify. Also, if this is the wrong area to post this I am sorry. I currently using my other desktop to post this. Please advise.
Thank you!!! :)

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#2 boopme

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Posted 07 December 2011 - 08:59 PM

Hello and welcome. I moved this from Vista to the Am I Infected forum.

This sure doesn't seem right. So I am going to ask for 3 logs.
Did something tell you it was a trojan?

Please download MiniToolBox, save it to your desktop and run it.

Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size.
  • List Minidump Files
Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.

Note: When using "Reset FF Proxy Settings" option Firefox should be closed



I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Under scan settings, check Posted Image and check Remove found threats
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


NOTE: In some instances if no malware is found there will be no log produced.


Did you install Malwarebytes while in Safe Mode?


Please download mbr.exe and save it to the root directory, usually C:\ <- (Important!).
  • Go to Start > Run and type: cmd.exe
  • press Ok.
  • At the command prompt type: c:\mbr.exe >>"C:\mbr.log"
  • press Enter.
  • The process is automatic...a black DOS window will open and quickly disappear. This is normal.
  • A log file named mbr.log will be created and saved to the root of the system drive (usually C:\).
  • Copy and paste the results of the mbr.log in your next reply.
If you have a problem using the command prompt, you can just double-click on mbr.exe to run the tool.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 seether

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Posted 08 December 2011 - 06:48 PM

Okay,
Here's "Result"

MiniToolBox by Farbar
Ran by Burkard is that you (administrator) on 08-12-2011 at 17:05:49
Microsoft® Windows Vista™ Home Basic Service Pack 1 (X86)

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® PRO/100 VE Network Connection = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : hacked
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : midco.net

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : midco.net
Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection
Physical Address. . . . . . . . . : 00-12-3F-C8-39-AA
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::b19b:8386:84b1:7d08%10(Preferred)
IPv4 Address. . . . . . . . . . . : 69.9.240.73(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Lease Obtained. . . . . . . . . . : Thursday, December 08, 2011 4:34:49 PM
Lease Expires . . . . . . . . . . : Tuesday, December 13, 2011 4:34:49 PM
Default Gateway . . . . . . . . . : 69.9.240.1
DHCP Server . . . . . . . . . . . : 10.54.1.34
DNS Servers . . . . . . . . . . . : 24.220.0.10
24.220.0.11
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{AB8C7F7C-F949-4459-89DB-6D93D6E4032D}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: dns1.midco.net
Address: 24.220.0.10

Name: google.com
Addresses: 74.125.225.19
74.125.225.20
74.125.225.16
74.125.225.18
74.125.225.17



Pinging google.com [74.125.225.16] with 32 bytes of data:

Reply from 74.125.225.16: bytes=32 time=29ms TTL=54

Reply from 74.125.225.16: bytes=32 time=28ms TTL=54



Ping statistics for 74.125.225.16:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 28ms, Maximum = 29ms, Average = 28ms

Server: dns1.midco.net
Address: 24.220.0.10

Name: yahoo.com
Addresses: 72.30.2.43
98.137.149.56
98.139.180.149
209.191.122.70



Pinging yahoo.com [72.30.2.43] with 32 bytes of data:

Reply from 72.30.2.43: bytes=32 time=86ms TTL=50

Reply from 72.30.2.43: bytes=32 time=89ms TTL=50



Ping statistics for 72.30.2.43:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 86ms, Maximum = 89ms, Average = 87ms

Server: dns1.midco.net
Address: 24.220.0.10

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
10 ...00 12 3f c8 39 aa ...... Intel® PRO/100 VE Network Connection
1 ........................... Software Loopback Interface 1
11 ...00 00 00 00 00 00 00 e0 isatap.{AB8C7F7C-F949-4459-89DB-6D93D6E4032D}
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 69.9.240.1 69.9.240.73 20
69.9.240.0 255.255.254.0 On-link 69.9.240.73 276
69.9.240.73 255.255.255.255 On-link 69.9.240.73 276
69.9.241.255 255.255.255.255 On-link 69.9.240.73 276
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 69.9.240.73 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 69.9.240.73 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
10 276 fe80::/64 On-link
10 276 fe80::b19b:8386:84b1:7d08/128
On-link
1 306 ff00::/8 On-link
10 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/08/2011 04:45:03 PM) (Source: MsiInstaller) (User: Burkard is that you)Burkard is that you
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.4148",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007065B. assembly interface: IAssemblyCacheItem, function: Commit, component: {A75F2217-AD54-3EA6-AE14-F255F8660531}

Error: (12/08/2011 04:44:47 PM) (Source: System Restore) (User: )
Description: Failed to create restore point on volume (Process = C:\Windows\system32\msiexec.exe /V; Descripton = Installed ; Hr = 0x8007043c).

Error: (12/08/2011 04:36:27 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/08/2011 04:35:23 PM) (Source: EventSystem) (User: )
Description: d:\rtm\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/08/2011 04:28:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/08/2011 04:27:52 PM) (Source: EventSystem) (User: )
Description: d:\rtm\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/08/2011 04:25:14 PM) (Source: MsiInstaller) (User: Burkard is that you)Burkard is that you
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.4148",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007065B. assembly interface: IAssemblyCacheItem, function: Commit, component: {A75F2217-AD54-3EA6-AE14-F255F8660531}

Error: (12/08/2011 04:24:57 PM) (Source: System Restore) (User: )
Description: Failed to create restore point on volume (Process = C:\Windows\system32\msiexec.exe /V; Descripton = Installed ; Hr = 0x8007043c).

Error: (12/08/2011 04:16:14 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/08/2011 04:15:14 PM) (Source: EventSystem) (User: )
Description: d:\rtm\com\complus\src\events\tier1\eventsystemobj.cpp458007043c


System errors:
=============
Error: (12/08/2011 05:00:46 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (12/08/2011 05:00:39 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B68-F52A-11D8-B9A5-505054503030}

Error: (12/08/2011 04:36:27 PM) (Source: Service Control Manager) (User: )
Description: spldr
Wanarpv6

Error: (12/08/2011 04:36:27 PM) (Source: Service Control Manager) (User: )
Description: Computer BrowserServer%%1068

Error: (12/08/2011 04:35:25 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (12/08/2011 04:35:23 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (12/08/2011 04:35:17 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (12/08/2011 04:28:58 PM) (Source: Service Control Manager) (User: )
Description: spldr
Wanarpv6

Error: (12/08/2011 04:28:58 PM) (Source: Service Control Manager) (User: )
Description: Computer BrowserServer%%1068

Error: (12/08/2011 04:27:53 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}


Microsoft Office Sessions:
=========================
Error: (12/08/2011 04:45:03 PM) (Source: MsiInstaller)(User: Burkard is that you)Burkard is that you
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.4148",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007065B. assembly interface: IAssemblyCacheItem, function: Commit, component: {A75F2217-AD54-3EA6-AE14-F255F8660531}(NULL)(NULL)(NULL)(NULL)

Error: (12/08/2011 04:44:47 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled 0x8007043c

Error: (12/08/2011 04:36:27 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/08/2011 04:35:23 PM) (Source: EventSystem)(User: )
Description: d:\rtm\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/08/2011 04:28:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/08/2011 04:27:52 PM) (Source: EventSystem)(User: )
Description: d:\rtm\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/08/2011 04:25:14 PM) (Source: MsiInstaller)(User: Burkard is that you)Burkard is that you
Description: Product: Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 -- Error 1935.An error occurred during the installation of assembly 'Microsoft.VC90.ATL,version="9.0.30729.4148",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="x86",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x8007065B. assembly interface: IAssemblyCacheItem, function: Commit, component: {A75F2217-AD54-3EA6-AE14-F255F8660531}(NULL)(NULL)(NULL)(NULL)

Error: (12/08/2011 04:24:57 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\msiexec.exe /VInstalled 0x8007043c

Error: (12/08/2011 04:16:14 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/08/2011 04:15:14 PM) (Source: EventSystem)(User: )
Description: d:\rtm\com\complus\src\events\tier1\eventsystemobj.cpp458007043c


=========================== Installed Programs ============================

Active@ KillDisk (Version: 5.5.0)
KeyScrambler (Version: 2.8.2.0)
Mozilla Firefox 8.0.1 (x86 en-US) (Version: 8.0.1)

========================= Memory info: ===================================

Percentage of memory in use: 13%
Total physical RAM: 3061.43 MB
Available physical RAM: 2658.46 MB
Total Pagefile: 6323.92 MB
Available Pagefile: 6062.51 MB
Total Virtual: 2047.88 MB
Available Virtual: 1968.36 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:298.09 GB) (Free:286.41 GB) NTFS

========================= Users: ========================================

User accounts for \\HACKED

Administrator Burkard is that you Guest

========================= Minidump Files ==================================

No minidump file found

**** End of log ****

ESET Online Scan found no threats.
I downloaded MalwareBytes to C:
I tryed running Dos commands via "Run" cmd.exe, but system would not reconize c:\mbr.exe>>"C:\mbr.log".
Also, since my last post, I booted into safemode and found I was locked out of Vista login screen as my password was altered and I found "Other User" account (password protected) which brings a new perspective to my situation.
What would you like me to do next? :)

#4 boopme

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Posted 08 December 2011 - 08:52 PM

If you found a user account different from.

User accounts for \\HACKED

Administrator Burkard is that you Guest

Then we need to get a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks. Perhaps title it... "User that doesn't belong here."
If Gmer won't run,skip it and move on.
Include a link back to this topic.

Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 seether

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Posted 08 December 2011 - 09:26 PM

Okay, I hope I linked back correctly? If not feel free to beat me severly :)

#6 boopme

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Posted 08 December 2011 - 09:30 PM

:deadhorse:
I don't see the New topic :)
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 boopme

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Posted 08 December 2011 - 10:32 PM

Looks good
http://www.bleepingcomputer.com/forums/topic431448.html/page__p__2502117#entry2502117

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete

files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which

may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware

removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are

volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member

of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been

helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and

not open the thread to respond.


The current wait time is 3 - 5 days and ALL logs are amswered.

To avoid confusion, I am closing this topic.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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