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Windows Firewall and Base Filtering Engine won't load


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2 replies to this topic

#1 mistermike40

mistermike40

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  • Local time:11:54 AM

Posted 07 December 2011 - 04:54 PM

I am ready to do a fresh reinstall of Windows 7 (which I really don't want to do)... I've spent most of the past week trying to eliminate 1) Win 7 Security 2012 malware, 2) Google pages were being redirected, 3) all desktop icons were missing, and 4) Windows Firewall won't run. I used Malwarebytes, SuperAntiSpyware, TDSSKiller, and a registry repair.

I first got the Win 7 Security 2012 issue. I thought I fixed it with Malwarebytes and TDSSKiller... but then my Google pages would redirect. I "fixed" that but then my desktop icons were gone. I manually changed some registry entries and they reappeared. Now... I noticed Windows Firewall isn't working (and Base Filtering Engine isn't loaded). I tried using several System Restore points but it couldn't find a file (not sure which one) and didn't run.



Here is my DDS Log:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514
Run by Carter at 16:18:21 on 2011-12-07
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4094.2938 [GMT -5:00]
.
AV: AntiVir Desktop *Enabled/Updated* {090F9C29-64CE-6C6F-379C-5901B49A85B7}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AntiVir Desktop *Enabled/Updated* {B26E7DCD-42F4-63E1-0D2C-6273CF1DCF0A}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avshadow.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\PC Tools Security\BDT\BDTUpdateService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exe
C:\Windows\SysWOW64\vmnat.exe
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files (x86)\VMware\VMware Workstation\vmware-authd.exe
C:\Windows\SysWOW64\vmnetdhcp.exe
C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe
C:\Windows\SysWOW64\CtHelper.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\sppsvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
mWinlogon: Userinit=userinit.exe,
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: PC Tools Browser Guard BHO: {2a0f3d1b-0909-4ff4-b272-609cce6054e7} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: PC Tools Browser Guard: {472734ea-242a-422b-adf8-83d1e48cc825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
uRun: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
mRun: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
mRun: [CtxfiReg] CTXFIREG.exe /FAIL2
mRun: [CTxfiHlp] CTXFIHLP.EXE
mRun: [AsioThk32Reg] REGSVR32.EXE /S CTASIO.DLL
mRun: [CTHelper] CTHELPER.EXE
uPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL
LSP: C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
LSP: C:\Program Files (x86)\VMware\VMware Workstation\vsocklib.dll
Trusted Zone: aol.com\free
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{8F476A0C-F068-43F8-8495-FD92B7E820C9} : DhcpNameServer = 192.168.1.1
mASetup: {2D46B6DC-2207-486B-B523-A557E6D54B47} - C:\Windows\system32\cmd.exe /D /C start C:\Windows\system32\ie4uinit.exe -ClearIconCache
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: PC Tools Browser Guard BHO: {2A0F3D1B-0909-4FF4-B272-609CCE6054E7} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
BHO-X64: Browser Defender BHO - No File
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: PC Tools Browser Guard: {472734EA-242A-422B-ADF8-83D1E48CC825} - C:\Program Files (x86)\PC Tools Security\BDT\PCTBrowserDefender.dll
mRun-x64: [avgnt] "C:\Program Files (x86)\Avira\AntiVir Desktop\avgnt.exe" /min
mRun-x64: [CtxfiReg] CTXFIREG.exe /FAIL2
mRun-x64: [CTxfiHlp] CTXFIHLP.EXE
mRun-x64: [AsioThk32Reg] REGSVR32.EXE /S CTASIO.DLL
mRun-x64: [CTHelper] CTHELPER.EXE
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Carter\AppData\Roaming\Mozilla\Firefox\Profiles\1ewtdh4s.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
.
============= SERVICES / DRIVERS ===============
.
R0 PCTCore;PCTools KDS;C:\Windows\system32\drivers\PCTCore64.sys --> C:\Windows\system32\drivers\PCTCore64.sys [?]
R0 pctDS;PC Tools Data Store;C:\Windows\system32\drivers\pctDS64.sys --> C:\Windows\system32\drivers\pctDS64.sys [?]
R1 PCTSD;PC Tools Spyware Doctor Driver;C:\Windows\system32\Drivers\PCTSD64.sys --> C:\Windows\system32\Drivers\PCTSD64.sys [?]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2011-8-11 140672]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;C:\Program Files (x86)\Avira\AntiVir Desktop\sched.exe [2010-5-17 136360]
R2 AntiVirService;Avira AntiVir Guard;C:\Program Files (x86)\Avira\AntiVir Desktop\avguard.exe [2010-5-17 269480]
R2 avgntflt;avgntflt;C:\Windows\system32\DRIVERS\avgntflt.sys --> C:\Windows\system32\DRIVERS\avgntflt.sys [?]
R2 Browser Defender Update Service;Browser Defender Update Service;C:\Program Files (x86)\PC Tools Security\BDT\BDTUpdateService.exe [2011-4-29 337872]
R2 VMUSBArbService;VMware USB Arbitration Service;C:\Program Files (x86)\Common Files\VMware\USB\vmware-usbarbitrator.exe [2010-9-21 539184]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 COMMONFX.SYS;COMMONFX.SYS;C:\Windows\system32\drivers\COMMONFX.SYS --> C:\Windows\system32\drivers\COMMONFX.SYS [?]
R3 CTAUDFX.SYS;CTAUDFX.SYS;C:\Windows\system32\drivers\CTAUDFX.SYS --> C:\Windows\system32\drivers\CTAUDFX.SYS [?]
R3 CTSBLFX.SYS;CTSBLFX.SYS;C:\Windows\system32\drivers\CTSBLFX.SYS --> C:\Windows\system32\drivers\CTSBLFX.SYS [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-11-25 136176]
S3 COMMONFX;COMMONFX;C:\Windows\system32\drivers\COMMONFX.SYS --> C:\Windows\system32\drivers\COMMONFX.SYS [?]
S3 Creative Audio Engine Licensing Service;Creative Audio Engine Licensing Service;C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe [2011-7-8 79360]
S3 CTAUDFX;CTAUDFX;C:\Windows\system32\drivers\CTAUDFX.SYS --> C:\Windows\system32\drivers\CTAUDFX.SYS [?]
S3 CTERFXFX.SYS;CTERFXFX.SYS;C:\Windows\system32\drivers\CTERFXFX.SYS --> C:\Windows\system32\drivers\CTERFXFX.SYS [?]
S3 CTERFXFX;CTERFXFX;C:\Windows\system32\drivers\CTERFXFX.SYS --> C:\Windows\system32\drivers\CTERFXFX.SYS [?]
S3 CTSBLFX;CTSBLFX;C:\Windows\system32\drivers\CTSBLFX.SYS --> C:\Windows\system32\drivers\CTSBLFX.SYS [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-11-25 136176]
S3 ivusb;Initio Driver for USB Default Controller;C:\Windows\system32\DRIVERS\ivusb.sys --> C:\Windows\system32\DRIVERS\ivusb.sys [?]
S3 pbfilter;pbfilter;C:\Program Files\PeerBlock\pbfilter.sys [2011-1-5 24176]
S3 sdAuxService;PC Tools Auxiliary Service;C:\Program Files (x86)\PC Tools Security\pctsAuxs.exe [2011-4-29 371472]
S3 sdCoreService;PC Tools Security Service;C:\Program Files (x86)\PC Tools Security\pctsSvc.exe [2011-4-29 1117144]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\system32\DRIVERS\wdcsam64.sys --> C:\Windows\system32\DRIVERS\wdcsam64.sys [?]
.
=============== Created Last 30 ================
.
2011-12-07 03:00:17 -------- d-----w- C:\Program Files (x86)\DLLSuite
2011-12-06 01:05:25 -------- d-----w- C:\Program Files (x86)\SpywareBlaster
2011-11-28 02:02:04 -------- d-----w- C:\Users\Carter\AppData\Roaming\SUPERAntiSpyware.com
2011-11-28 02:01:42 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2011-11-28 02:01:42 -------- d-----w- C:\Program Files\SUPERAntiSpyware
2011-11-25 22:17:27 -------- d-----w- C:\Users\Carter\AppData\Roaming\WS1ivD3on4m5W7E
2011-11-25 22:17:27 -------- d-----w- C:\Users\Carter\AppData\Roaming\V8gRZqhYXkVlBz0
2011-11-25 21:38:38 -------- d-----w- C:\Users\Carter\AppData\Roaming\p44aaQHH6sK7fL9
2011-11-25 21:38:38 -------- d-----w- C:\Users\Carter\AppData\Roaming\nTZZqqjYC
2011-11-25 21:38:35 -------- d-----w- C:\Users\Carter\AppData\Roaming\BmHHH5sQJ7dEKgZ
2011-11-25 21:38:34 -------- d-----w- C:\Users\Carter\AppData\Roaming\gonnnF4amH5sW7E
2011-11-25 21:38:34 -------- d-----w- C:\Users\Carter\AppData\Roaming\dhhYYCwwkUrlOtx
2011-11-25 21:38:31 -------- d-----w- C:\Users\Carter\AppData\Roaming\kwwjjUCCelIrzNy
2011-11-25 21:38:30 -------- d-----w- C:\Users\Carter\AppData\Roaming\pwwwjjUVe
2011-11-21 23:17:01 -------- d-----w- C:\Program Files (x86)\Ubi Soft
2011-11-16 02:44:54 -------- d-----w- C:\Users\Carter\AppData\Local\RSA
2011-11-16 02:44:54 -------- d-----w- C:\ProgramData\RSA
2011-11-16 02:44:20 -------- d-----w- C:\Program Files (x86)\RSA SecurID Token Common
2011-11-16 02:44:20 -------- d-----w- C:\Program Files (x86)\RSA SecurID Software Token
2011-11-09 04:42:15 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll
2011-11-09 04:42:15 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
2011-11-09 04:42:14 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-11-09 04:42:13 3144704 ----a-w- C:\Windows\System32\win32k.sys
.
==================== Find3M ====================
.
2011-10-01 03:25:37 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2011-10-01 02:42:56 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
.
============= FINISH: 16:19:45.41 ===============



Here is my Attach log:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 5/18/2010 12:36:32 AM
System Uptime: 12/7/2011 4:11:21 PM (0 hours ago)
.
Motherboard: Gigabyte Technology Co., Ltd. | | GA-MA770T-UD3P
Processor: AMD Phenom™ II X4 965 Processor | Socket M2 | 3400/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 596 GiB total, 471.911 GiB free.
D: is FIXED (NTFS) - 466 GiB total, 63.586 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP226: 11/9/2011 12:57:13 AM - Windows Update
RP227: 11/11/2011 1:08:47 AM - Windows Update
RP228: 11/15/2011 9:44:01 PM - Installed RSA SecurID Software Token.
RP229: 11/20/2011 11:41:10 PM - Installed Chessmaster 10th Edition
RP230: 11/21/2011 5:25:35 PM - Configured Chessmaster 10th Edition
RP231: 11/26/2011 11:54:34 PM - Windows Update
RP232: 12/4/2011 2:46:20 PM - Scheduled Checkpoint
RP233: 12/6/2011 11:27:56 PM - Restore Operation
.
==== Installed Programs ======================
.
µTorrent
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.3
AMD DnD V1.0.20
Apple Application Support
Apple Software Update
Audacity 1.3.12 (Unicode)
Avira AntiVir Personal - Free Antivirus
Baseball Mogul 2010
BlitzIn 2.7
BlitzIn 2.8
Browser Defender 3.0
Catalyst Control Center InstallProxy
CDex extraction audio
ChessBase 11
Chessmaster 9000
Creative Audio Console
Creative Software AutoUpdate
Crysis® 2
DLL Suite 1.0
DSound Virtual Guitar Boxes Vol. 1
Free Mp3 Wma Converter V 1.91
GoldWave v5.58
Google Earth Plug-in
Google Update Helper
ImgBurn
iZotope Ozone 3
Java Auto Updater
Java™ 6 Update 20
KISS Psycho Circus - The Nightmare Child
LAME v3.98.3 for Audacity
Madden NFL 08
Malwarebytes' Anti-Malware version 1.51.2.1300
Microsoft Links 2003
Microsoft Office Professional Edition 2003
Microsoft Primary Interoperability Assemblies 2005
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft WSE 3.0 Runtime
Mozilla Firefox 8.0.1 (x86 en-US)
Mp3tag v2.47b
NHL 2001 Demo
OpenAL
PC Tools AntiVirus Free 8.0
PhotoPad Image Editor
PowerISO
QuickTime
RSA SecurID Software Token
RSO Vocal Magic Pro VST
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
SONAR 8.5 Studio
SpywareBlaster 4.5
Strategic Baseball Simulator 4.9.2
The Lord of the Rings FREE Trial
tools-freebsd
tools-linux
tools-netware
tools-solaris
tools-windows
tools-winPre2k
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
VLC media player 1.1.6
VMware Workstation
Winamp
Winamp Detector Plug-in
Windows Media Encoder 9 Series
WinRAR 4.00 (32-bit)
WinZip 14.5
Yahoo! Messenger
Yahoo! Software Update
.
==== Event Viewer Messages From Past Week ========
.
12/7/2011 4:11:45 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
12/7/2011 4:11:38 PM, Error: Service Control Manager [7001] - The IPsec Policy Agent service depends on the Base Filtering Engine service which failed to start because of the following error: Access is denied.
12/7/2011 4:11:38 PM, Error: Service Control Manager [7001] - The IKE and AuthIP IPsec Keying Modules service depends on the Base Filtering Engine service which failed to start because of the following error: Access is denied.
12/7/2011 4:11:35 PM, Error: Service Control Manager [7023] - The Base Filtering Engine service terminated with the following error: Access is denied.
12/6/2011 7:58:42 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
12/6/2011 7:58:42 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
12/6/2011 7:43:48 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
12/6/2011 7:43:48 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
12/6/2011 7:43:45 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
12/6/2011 7:43:39 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: avipbb discache PCTSD SASDIFSV SASKUTIL SCDEmu spldr Wanarpv6
12/6/2011 7:43:39 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
12/6/2011 7:43:36 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
12/6/2011 7:43:34 PM, Error: Service Control Manager [7001] - The Creative Audio Service service depends on the Windows Audio service which failed to start because of the following error: The dependency service or group failed to start.
.
==== End Of File ===========================



My GMER log was empty... it scanned but it only had Services, Registry, Files, C:\, and ADS checked... all others (System/Sections/Devices/Modules/etc) were greyed out and I couldn't select them.


Many, many thanks in advance for *any* help you can provide!

Mike

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#2 HelpBot

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Posted 12 December 2011 - 04:55 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/431207 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 HelpBot

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Posted 13 December 2011 - 12:12 PM

You have stated that you no longer need help with this issue, therefore I am closing this topic. If that is not the case and you need or wish to continue with this topic, please send any Moderator a Personal Message (PM) that you would like this topic re-opened.

As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!




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