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Missing Categories and Addresses Outlook 2007


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#1 rikkidegraz

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Posted 07 December 2011 - 01:44 PM

My previous laptop ran XP. I backed up my outlook .pst file to an external hard drive.
My new laptop runs Win7. After installing Outlook I imported the .pst file. At first everything seemed perfect but then I started realizing that the master category list is not there. Also, the address book had none of my addresses associated with the entries. Only new ones appeared and then not in their proper categories.

What can I do to remedy this situation? I feel the categories and addresses must be somewhere in my computer because
when I open a contact, I can click on the email icon and send mail.

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#2 rikkidegraz

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Posted 07 December 2011 - 06:38 PM

Nobody answered and I found the solution. It was so easy, it was embarassing. In the Contact folders, right click the folder - click on Properties. When that window opens, click Outlook Address Book. When that window opens, put a checkmark at Show this folder as an email Address Book. Bingo. That's all there is to it.

You're welcome.

#3 hamluis

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Posted 07 December 2011 - 08:46 PM

Glad you solved it, thanks for providing feedgack which may help someone in similar situation...happy computing :).

Louis




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