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Start menu wonky plus hidden files


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#1 zzbear

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Posted 07 December 2011 - 09:30 AM

First post - Friend asked me to help with his computer. Said he clicked a link on an email from the USPS and ever since it's been unusable. What I found is many of the personal folders have been hidden, the desktop gone, many processes in the registry point to files and folders that don't exist, and the start menu is gone - at least until I changed it to classic view, and then it's limited. I "unhid" the files, manipulated the registry as much as I knew would be safe, and all I have left (as far as I can tell) is to bring back the start menu. System restore was on, but there were no saved restore points, which I thought was odd, and wondered if they were just "hidden" also, but I couldn't find anything.

I have scanned the computer with Avast, Malwarebytes, SUPERAntispyware, and also used iKill. No spyware or viruses found. This one has me stumped.

Any ideas would be appreciated.

Edited by hamluis, 07 December 2011 - 12:37 PM.
Moved from Vista to Am I Infected.


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#2 zzbear

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Posted 07 December 2011 - 11:11 AM

Note: Upon another reboot, Windows Defender stopped a startup program 4da2fffe0001b25d.exe which happens to be the name of a file that the registry is trying to reference in the local machine part of the registry... \WindowsNT\CurrentVersion\Windows\Load\....Daryl\...temp\4da2fffe0001b25d.exe

Well, the file or program does not exist on a search of the hard drive.

Could I solve my problems by using a Win7 disc to repair Vista? I'm told that may work, but I'm skeptical. The owner of the computer does not have the install discs (of course).

#3 boopme

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Posted 07 December 2011 - 03:28 PM

Hello, try running UnHide

please download the following program to your desktop:

Unhide.exe

Once the program has been downloaded, double-click on the Unhide.exe icon on your desktop and allow the program to run. This program will remove the +H, or hidden, attribute from all the files on your hard drives. If there are any files that were purposely hidden by you, you will need to hide them again after this tool is run.


This will restore the default start menu that came with Windows.

Windows Vista 32-bit US English
http://download.bleepingcomputer.com/grinler/fakehdd/vista-32-sm-reset.exe

Windows Vista 64-bit US English
http://download.bleepingcomputer.com/grinler/fakehdd/vista-64-sm-reset.exe
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