Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

XP Home Security 2012 Problem


  • This topic is locked This topic is locked
30 replies to this topic

#1 Wolfgang1756

Wolfgang1756

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:10:04 PM

Posted 07 December 2011 - 08:39 AM

Attached File  attach.zip   4.94KB   1 downloadsAttached File  combofix_120511_log.zip   22.31KB   2 downloadsPer request of Boopme from post of 12/5 at 7:07PM under "Am I infected; what do I do?". Here is dds.txt:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Run by Dawn at 8:00:49 on 2011-12-07
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.502.64 [GMT -5:00]
.
AV: AntiVir Desktop *Enabled/Updated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Creative\SBAudigy\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\PROGRA~1\VISION~2\ONETOU~2.EXE
C:\DOCUME~1\Dawn\LOCALS~1\Temp\clclean.0001
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\PROGRA~1\VISION~1\PAPERP~1\PPWebCap.exe
C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Linksys\WMP11 Config Utility\WMP11CFG.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\WINDOWS\system32\crypserv.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\eHome\ehmsas.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/?fr=fp-yie8
uInternet Connection Wizard,ShellNext = hxxp://www.dell4me.com/myway
uInternet Settings,ProxyOverride = <local>;*.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn3\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn3\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7018.1622\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn3\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn3\yt.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [SetDefaultMIDI] MIDIDef.exe
uRun: [Creative Detector] "c:\program files\creative\mediasource\detector\CTDetect.exe" /R
uRun: [PPWebCap] c:\progra~1\vision~1\paperp~1\PPWebCap.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [ISUSPM] "c:\program files\common files\installshield\updateservice\isuspm.exe" -scheduler
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [IntelMeM] c:\program files\intel\modem event monitor\IntelMEM.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [CTSysVol] c:\program files\creative\sbaudigy\surround mixer\CTSysVol.exe /r
mRun: [MBMon] Rundll32 CTMBHA.DLL,MBMon
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [ISUSPM Startup] "c:\program files\common files\installshield\updateservice\isuspm.exe" -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Corel Photo Downloader] c:\program files\corel\corel photo album 6\MediaDetect.exe
mRun: [OneTouch Monitor] c:\progra~1\vision~2\ONETOU~2.EXE
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wirele~1.lnk - c:\program files\linksys\wmp11 config utility\WMP11CFG.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partygaming\partypoker\RunApp.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} - hxxp://kitchenplanner.ikea.com/US/Core/Player/2020PlayerAX_Win32.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://floridakeysmedia.tv/axiscam/Codebase/AxisCamControl.ocx
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{91548F17-048F-45C7-8991-0A09D4DB4026} : DhcpNameServer = 192.168.2.1
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\dawn\application data\mozilla\firefox\profiles\6dm2anxu.default\
FF - prefs.js: browser.search.selectedEngine - Yahoo
FF - prefs.js: browser.startup.homepage - hxxp://m.www.yahoo.com/?fr=fp-yie8
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.2432.1652\npCIDetect14.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
.
============= SERVICES / DRIVERS ===============
.
R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-7-5 11608]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2010-2-17 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCORE.EXE [2010-6-29 116608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-7-5 136360]
R2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-7-5 269480]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-7-5 66616]
R2 ppsio2;PPDevice;c:\windows\system32\drivers\ppsio2.sys [2007-4-15 23200]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-6 135664]
S2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-1-6 135664]
S3 McComponentHostService;McAfee Security Scan Component Host Service;c:\program files\mcafee security scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 pmxscan;Visioneer USB Kernel;c:\windows\system32\drivers\usbscan.sys [2006-1-8 15104]
S3 WMP11V27;Instant Wireless PCI Card V2.7 Driver;c:\windows\system32\drivers\WMP11V27.sys [2005-12-18 171776]
.
=============== Created Last 30 ================
.
2011-12-05 23:15:57 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-05 23:15:57 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-05 23:15:09 9852544 ----a-w- c:\documents and settings\dawn\mbam.exe
2011-12-05 21:47:24 302592 ----a-w- c:\documents and settings\dawn\qyynsxi6.exe
2011-12-05 20:28:50 -------- d-s---w- C:\ComboFix
2011-12-05 18:29:44 1566512 ----a-w- c:\documents and settings\dawn\tdsskiller.exe
2011-12-05 14:39:15 98816 ----a-w- c:\windows\sed.exe
2011-12-05 14:39:15 518144 ----a-w- c:\windows\SWREG.exe
2011-12-05 14:39:15 256000 ----a-w- c:\windows\PEV.exe
2011-12-05 14:39:15 208896 ----a-w- c:\windows\MBR.exe
2011-12-05 14:38:03 4327724 ------r- C:\ComboFix.exe
2011-12-05 00:24:32 9851496 ----a-w- C:\mbam-setup.exe
.
==================== Find3M ====================
.
2011-11-20 21:10:28 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 15:41:20 611328 ------w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
.
============= FINISH: 8:02:08.96 ===============


I've attached the .zip file for the attach.txt.


Finally, I've also attached a zipped combofix log you requested that was performed the other day. Please let me know next steps, and tthanks!

BC AdBot (Login to Remove)

 


#2 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,600 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:04 PM

Posted 12 December 2011 - 08:40 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/431150 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 Wolfgang1756

Wolfgang1756
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:10:04 PM

Posted 12 December 2011 - 05:43 PM

I responded to your automated response that I am still having the problem and am posting a "reply" here per your instructions. Please review my post and you will find everything requested by "Boopme". The problem is - I cannot access the internet from either browser (Firefox or IE8) after the infection, although much of the infection has apparently been removed. Please help. Thank you.

#4 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:04 PM

Posted 13 December 2011 - 07:49 PM

Hi,

Do you have access to another PC where you can download the tools then transfer to the PC that cannot connect?


Please run the following:

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#5 Wolfgang1756

Wolfgang1756
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:10:04 PM

Posted 13 December 2011 - 08:34 PM

Thanks for your response. Ran the Farbar scanner - here is the .txt file:

Farbar Service Scanner
Ran by Dawn (administrator) on 13-12-2011 at 20:30:47
Microsoft Windows XP Professional Service Pack 3 (X86)
********************************************************

Service Check:
==============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.

IpSec Service is not running. Checking service configuration:
Checking Start type: Attention! Unable to open IpSec registry key. The service key does not exist.
Checking ImagePath: Attention! Unable to open IpSec registry key. The service key does not exist.


File Check:
===========
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit

Connection Status:
==================
Localhost is blocked.
There is no connection to network.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors

**** End of log ****

#6 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:04 PM

Posted 13 December 2011 - 08:50 PM

Please do the following

Go to Start > Run > copy and paste the following command into the run box > OK:

regedit /e "%userprofile%\desktop\output.txt" "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\IPsec"

A new file called output.txt should appear on your Desktop, please post the contents with your next response.



do the same for the legacy key

Go to Start > Run > copy and paste the following command into the run box > OK:

regedit /e "%userprofile%\desktop\output2.txt" "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_IPsec"


A new file called output2.txt should appear on your Desktop, please post the contents with your next response.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#7 Wolfgang1756

Wolfgang1756
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:10:04 PM

Posted 13 December 2011 - 09:39 PM

I tried several times to run the first entry (output), but it would never paste anything on my desktop. I finally tried the second one (output2), and it produced a file right away. So I only have the one file. Please let me know what to do next, and thanks.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_IPsec]
"NextInstance"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_IPsec\0000]
"Service"="IPSec"
"Legacy"=dword:00000001
"ConfigFlags"=dword:00000000
"Class"="LegacyDriver"
"ClassGUID"="{8ECC055D-047F-11D1-A537-0000F8753ED1}"
"DeviceDesc"="IPSEC driver"
"Capabilities"=dword:00000000
"Driver"="{8ECC055D-047F-11D1-A537-0000F8753ED1}\\0011"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_IPsec\0000\LogConf]

#8 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:04 PM

Posted 13 December 2011 - 09:42 PM

Ok,

that indicates the entire Ipsec registry key is missing

let's make sure the file is properly in place before we replace the registry key

Please re run farbar's service scanner

Type the following in the edit box after "Search:".

IpSec.sys

Click Search Files button and post the log (FSS.txt) it makes to your reply.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#9 Wolfgang1756

Wolfgang1756
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:10:04 PM

Posted 13 December 2011 - 10:28 PM

Here it is ...

Farbar Service Scanner
Ran by Dawn (administrator) on 13-12-2011 at 22:22:55
Microsoft Windows XP Service Pack 3 (X86)

************************************************
================== Search: "IpSec.sys" ===================

C:\WINDOWS\system32\drivers\ipsec.sys
[2008-08-22 15:15] - [2008-04-13 14:19] - 0075264 ____A (Microsoft Corporation) 23C74D75E36E7158768DD63D92789A91

C:\WINDOWS\system32\dllcache\ipsec.sys
[2008-08-22 15:15] - [2008-04-13 14:19] - 0075264 ____A (Microsoft Corporation) 23C74D75E36E7158768DD63D92789A91

C:\WINDOWS\ServicePackFiles\i386\ipsec.sys
[2008-08-22 15:15] - [2008-04-13 14:19] - 0075264 ____N (Microsoft Corporation) 23C74D75E36E7158768DD63D92789A91

C:\WINDOWS\$NtServicePackUninstall$\ipsec.sys
[2008-12-19 12:28] - [2004-08-10 06:00] - 0074752 ____C (Microsoft Corporation) 64537AA5C003A6AFEEE1DF819062D0D1

C:\i386\ipsec.sys
[2005-12-22 03:12] - [2004-08-10 06:00] - 0074752 ____A (Microsoft Corporation) 64537AA5C003A6AFEEE1DF819062D0D1

====== End Of Search ======

#10 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:04 PM

Posted 13 December 2011 - 10:39 PM

OK

the file is where it should be, so let's put back the registry key


Click WinKey + R to open a run box > type notepad into the open run box > OK > this will open Notepad

Click Format and make certain that Word Wrap is NOT checked.

Copy/Paste the text inside of the code box into the open Notepad



Registry Fix edited as it was designed specifically for this user


Now go to File > and click Save As,
From the drop down menu at the top of the box choose Desktop as the location to save this file.
Go down to the File Name box and type in fixme.reg as the file name, then choose All Files as the save as file type.
Then click the save button.

Once you have clicked the save button, close Notepad.

You should now see a file on your desktop that looks like this:

Posted Image

Locate the fixme.reg icon on your desktop and double click it, an information box will pop up asking if you want to merge the information in the file into the registry, click YES.

Once the file has run, the information will have merged with your registry so you can delete fixme.reg from your desktop as you won't be needing it any more.


Let me know how it goes

Edited by CatByte, 25 December 2011 - 03:32 PM.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#11 Wolfgang1756

Wolfgang1756
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:10:04 PM

Posted 13 December 2011 - 10:59 PM

Everything went smoothly, however, I still cannot access the internet. Tried rebooting - still can't connect from either browser. What do you think?

#12 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:04 PM

Posted 13 December 2011 - 11:04 PM

Please rerun the first scan from Farbar's System Scanner - post the new log

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#13 Wolfgang1756

Wolfgang1756
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:10:04 PM

Posted 13 December 2011 - 11:12 PM

Here's the re-run FSS scan ...

Farbar Service Scanner
Ran by Dawn (administrator) on 13-12-2011 at 23:09:38
Microsoft Windows XP Professional Service Pack 3 (X86)
********************************************************

Service Check:
==============
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.

Tcpip Service is not running. Checking service configuration:
The start type of Tcpip service is OK.
The ImagePath of Tcpip service is OK.


File Check:
===========
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit

Connection Status:
==================
Localhost is blocked.
There is no connection to network.
Attempt to access Google IP returned error: Other errors
Attempt to access Yahoo IP returend error: Other errors

**** End of log ****

#14 CatByte

CatByte

    bleepin' tiger


  • Malware Response Team
  • 14,664 posts
  • OFFLINE
  •  
  • Gender:Not Telling
  • Location:Canada
  • Local time:11:04 PM

Posted 13 December 2011 - 11:19 PM

Try this:

Go to Start > Run > type in CMD to open a command prompt.

Type in the following command in the command prompt and press Enter.


netsh int ip reset reset.log

Then also type the following command and hit enter.

netsh winsock reset catalog

Once that completes then restart the system and see then if you are able to get online.


next this -

Go to Start > Run then type: CMD into the run box

You will now see a black DOS-like screen.

Type the following at the command prompt:

IPconfig /release. (Note the space between the "g" and the slash / it needs to be there)

Hit enter Then type:

IPconfig /Renew (Note the space between the "g" and the slash / it needs to be there)

Hit enter


next this

  • Go to Start > Run > type: cmd
  • Press OK or Hit Enter.
  • At the command prompt, type or copy/paste: ipconfig /flushdns (note the space between ..g /f it needs to be there)
  • Hit Enter.
  • You will get a confirmation that the flush was successful.
  • Close the command box.



If that doesn't resolve anything

please try and start the services manually, make sure they are set to "automatic"


Go to Start > run > type in services.msc the services window will open,

scroll down till you see the following services:

Dhcp

Dnscache

Tcpip


see if you can start those services

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#15 Wolfgang1756

Wolfgang1756
  • Topic Starter

  • Members
  • 23 posts
  • OFFLINE
  •  
  • Local time:10:04 PM

Posted 13 December 2011 - 11:45 PM

I tried your first suggestion and it did not work. Then I tried your second suggestion - all 3 were set to "automatic". I tried a "manual" start. One was "DHCP Client" - it did not start. Error message: "Could not start DHCP Client on local computer. Error 1068: The dependency service or group failed". The second one was "DNS Client" - I also got the same error message. With "TCP/IP NetBios Helper", it was already started I believe because only the "Stop" button was active. Stopped and Started and it was OK.

I am retiring for the evening. Please let me know next steps and thank you so very much for your help.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users