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ping.exe / google re-direct


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6 replies to this topic

#1 Titters

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Posted 06 December 2011 - 08:38 PM

Hi,

Today my computer has been experiencing signs of malicious infection:

  • Task Manager shows a ping.exe (running anywhere from 50,000K to 200,000+ K) - it also makes a windows beeping sound whenever it resurrects after I end it.
  • Google search hyperlinks redirect to obvious spam pages; also often opens up new tabs with spam (Seems to be only in Firefox, not Chrome)
  • Will not boot in SafeMode. This was a problem in the past, so I cant be certain its a symptom of current infection.

I've found and supposedly cleaned a few items using: MalwareBytes, Spybot Search and Destroy, and Microsoft Security Essentials. Please advise.

EDIT: I neglected to mention that I'm on a Fujitsu Tablet, Windows XP SP3.
EDIT2: Picture of perpetrator ping.exe, as well as an abnormal error message.
Posted Image

Thanks,
Titters


EDIT3: Continuation: Malware Removal Post

Edited by Titters, 07 December 2011 - 07:23 PM.


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#2 Broni

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Posted 07 December 2011 - 12:19 AM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 Titters

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Posted 07 December 2011 - 11:59 AM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.


The download button for DDS does not work for me. I was able to download the DeFogger fine, however. Am I to skip all of the steps involving DDS logs?

#4 boopme

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Posted 07 December 2011 - 03:24 PM

If you cannot get DDS to work, please try this instead.

Please download OTL by OldTimer and save it to your Desktop.
  • Close all other applications and windows so that you have nothing open.
  • Double click on the Posted Image icon on your desktop.

    Vista/Windows 7 users right-click and select Run As Administrator.
    If you receive a UAC prompt asking if you would like to continue running the program, you should press the Continue button.
  • Under Output, ensure that Minimal Output is selected.
  • Click the "Scan All Users" checkbox.
    Leave the remaining selections to the default settings.
  • Click the Posted Image button.
  • Do not use the computer while the scan is in progress.
  • When the scan is complete, two log files will open in Notepad:
    • OTListIt.txt <- (will be maximized)
    • Extras.txt <- (will be minimized in the Task Bar).
  • Both logs are automatically saved to the Desktop.
  • Please copy and paste the contents of OTListIt.txt and Extras.txt in your next reply.
    If the Extras.txt log is too long, you may need to add a second reply to your thread or upload it as an attachment.
  • Click the red X in the upper right corner to exit OTL.
Important: Be sure to mention that you tried to follow the Prep Guide but were unable to get DDS to run. If OTL did not work, then reply back here.
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#5 Titters

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Posted 07 December 2011 - 07:22 PM

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.


Continuation: Malware Removal Post

#6 Broni

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Posted 07 December 2011 - 07:51 PM

Cool :)

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#7 boopme

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Posted 07 December 2011 - 08:02 PM

http://www.bleepingcomputer.com/forums/topic431233.html

Now that your log is properly posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Removal Team member, nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show it the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the Malware Removal Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the Malware Removal Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the Malware Removal Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRL Team member is already assisting you and not open the thread to respond.

The current wait time is 3 - 5 days and ALL logs are amswered.

To avoid confusion, I am closing this topic.
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