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Unable to clear System Fix


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#1 jtr63

jtr63

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Posted 06 December 2011 - 04:29 PM

I have followed the instructions given in Remove System Fix and still have the virus re-infect upon a reboot.

The Malwarebytes log is shown below

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8319

Windows 6.1.7600 (Safe Mode)
Internet Explorer 8.0.7600.16385

06/12/2011 21:19:02
mbam-log-2011-12-06 (21-18-49).txt

Scan type: Quick scan
Objects scanned: 221864
Time elapsed: 3 minute(s), 10 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowMyComputer (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Start_ShowSearch (PUM.Hijack.StartMenu) -> Bad: (0) Good: (1) -> No action taken.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Unhide and Rkill seem to be performimg as expected. Rkill, when run following a safe boot did not report any programs stopped.

Any futher pointers ?

TIA
John.

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#2 jtr63

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Posted 06 December 2011 - 06:08 PM

Following the instructions from the start again has yielded positive results. The one difference appears to have been running an update for the MalwareBytes threat definitions. This time through it picked up 5 infected objects instead of 2. Removing these extra infections and then following the restart instructions seems to have worked.

John.




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