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Help with possible rootkit/virus


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9 replies to this topic

#1 titansfan83

titansfan83

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Posted 05 December 2011 - 09:23 PM

Hi, I am running Windows 7 64 bit and lately my computer has been extremely slow. When I use websites, it wants to do its own thing, not responding to clicks, opening windows when it's not supposed to. I have tried to run malwarebytes but nothing was found. It freezes often. Any help would be greatly appreciated. Thank you.

I am running this on a Core I7 910 with 8 Gigs of DDR3 RAM. It says only 6 are usuable so if anyone knows how to fix that as well that would be great! Thanks again.

Edited by titansfan83, 05 December 2011 - 09:26 PM.


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#2 Broni

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Posted 05 December 2011 - 10:56 PM

Which browser misbehaves?
Are there any other issues with your computer?

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#3 titansfan83

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Posted 05 December 2011 - 11:43 PM

Thank you for your help. I use Mozilla Firefox mainly. It does have IE but I never use it. Here are the requested logs.

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Enabled!
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Eusing Free Registry Cleaner
Java™ 6 Update 24
Out of date Java installed!
Mozilla Firefox (x86 en-US..)
````````````````````````````````
Process Check:
objlist.exe by Laurent

Spybot Teatimer.exe is disabled!
AVG avgwdsvc.exe
AVG avgtray.exe
``````````End of Log````````````






MiniToolBox by Farbar
Ran by Dowdy (administrator) on 05-12-2011 at 21:13:34
Windows 7 Ultimate Service Pack 1 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: localhost:100

========================= FF Proxy Settings: ==============================

"network.proxy.ftp", "localhost"
"network.proxy.ftp_port", 100
"network.proxy.gopher", "localhost"
"network.proxy.gopher_port", 100
"network.proxy.http", "localhost"
"network.proxy.http_port", 100
"network.proxy.share_proxy_settings", true
"network.proxy.socks", "localhost"
"network.proxy.socks_port", 100
"network.proxy.ssl", "localhost"
"network.proxy.ssl_port", 100
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

RT73 USB Wireless LAN Card = Wireless Network Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Dowdy-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Belkin

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : RT73 USB Wireless LAN Card
Physical Address. . . . . . . . . : 00-27-19-B2-E6-0E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::2043:22cc:e4c6:a60e%13(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.3(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, December 05, 2011 6:43:14 PM
Lease Expires . . . . . . . . . . : Friday, January 12, 2148 3:41:54 AM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : 318777113
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-2C-2D-41-6C-F0-49-55-8A-6E
DNS Servers . . . . . . . . . . . : 192.168.2.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Belkin
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 6C-F0-49-55-8A-6E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{C51F6268-7286-4B7E-AB59-24949572FCDA}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: router.belkin
Address: 192.168.2.1

Name: google.com
Addresses: 74.125.45.106
74.125.45.99
74.125.45.103
74.125.45.104
74.125.45.147
74.125.45.105


Pinging google.com [74.125.45.106] with 32 bytes of data:
Reply from 74.125.45.106: bytes=32 time=83ms TTL=52
Reply from 74.125.45.106: bytes=32 time=91ms TTL=52

Ping statistics for 74.125.45.106:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 83ms, Maximum = 91ms, Average = 87ms
Server: router.belkin
Address: 192.168.2.1

Name: yahoo.com
Addresses: 209.191.122.70
72.30.2.43
98.137.149.56
98.139.180.149


Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Reply from 209.191.122.70: bytes=32 time=153ms TTL=51
Reply from 209.191.122.70: bytes=32 time=158ms TTL=51

Ping statistics for 209.191.122.70:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 153ms, Maximum = 158ms, Average = 155ms
Server: router.belkin
Address: 192.168.2.1

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
13...00 27 19 b2 e6 0e ......RT73 USB Wireless LAN Card
10...6c f0 49 55 8a 6e ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.2.1 192.168.2.3 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.2.0 255.255.255.0 On-link 192.168.2.3 281
192.168.2.3 255.255.255.255 On-link 192.168.2.3 281
192.168.2.255 255.255.255.255 On-link 192.168.2.3 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.2.3 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.2.3 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
13 281 fe80::/64 On-link
13 281 fe80::2043:22cc:e4c6:a60e/128
On-link
1 306 ff00::/8 On-link
13 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/05/2011 06:17:11 PM) (Source: Service1) (User: )
Description: Service cannot be started. System.IndexOutOfRangeException: Index was outside the bounds of the array.
at AllShareSlideShowService.SlideShowService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (12/05/2011 05:35:09 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\wbem\wmiprvse.exe; Description = ComboFix created restore point; Error = 0x8007043c).

Error: (12/05/2011 05:35:09 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x8007043c, This service cannot be started in Safe Mode
.


Operation:
Instantiating VSS server

Error: (12/05/2011 05:35:09 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The COM Server with CLSID {e579ab5f-1cc4-44b4-bed9-de0991ff0623} and name IVssCoordinatorEx2 cannot be started during Safe Mode.
The Volume Shadow Copy service cannot start while in safe mode. [0x8007043c, This service cannot be started in Safe Mode
]


Operation:
Instantiating VSS server

Error: (12/05/2011 05:17:18 PM) (Source: Service1) (User: )
Description: Service cannot be started. System.IndexOutOfRangeException: Index was outside the bounds of the array.
at AllShareSlideShowService.SlideShowService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (12/05/2011 01:58:59 PM) (Source: Google Update) (User: Dowdy)Dowdy
Description: Network Request Error.
Error: 0x80072efd. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x

Error: (12/05/2011 05:50:52 AM) (Source: Google Update) (User: Dowdy)Dowdy
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (12/05/2011 05:50:33 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 17456325

Error: (12/05/2011 05:50:33 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 17456325

Error: (12/05/2011 05:50:33 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second


System errors:
=============
Error: (12/05/2011 06:17:41 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
SASDIFSV
SASKUTIL

Error: (12/05/2011 06:15:26 PM) (Source: Application Popup) (User: )
Description: \??\C:\Program Files (x86)\SUPERAntiSpyware\SASDIFSV.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (12/05/2011 06:15:26 PM) (Source: Application Popup) (User: )
Description: \??\C:\Program Files (x86)\SUPERAntiSpyware\SASKUTIL.sys has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

Error: (12/05/2011 05:44:22 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (12/05/2011 05:44:22 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (12/05/2011 05:44:22 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (12/05/2011 05:44:22 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (12/05/2011 05:44:22 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (12/05/2011 05:44:22 PM) (Source: Service Control Manager) (User: )
Description: The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:
%%1068

Error: (12/05/2011 05:44:19 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}


Microsoft Office Sessions:
=========================
Error: (12/05/2011 06:17:11 PM) (Source: Service1)(User: )
Description: Service cannot be started. System.IndexOutOfRangeException: Index was outside the bounds of the array.
at AllShareSlideShowService.SlideShowService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (12/05/2011 05:35:09 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\wbem\wmiprvse.exeComboFix created restore point0x8007043c

Error: (12/05/2011 05:35:09 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x8007043c, This service cannot be started in Safe Mode


Operation:
Instantiating VSS server

Error: (12/05/2011 05:35:09 PM) (Source: VSS)(User: )
Description: {e579ab5f-1cc4-44b4-bed9-de0991ff0623}IVssCoordinatorEx20x8007043c, This service cannot be started in Safe Mode


Operation:
Instantiating VSS server

Error: (12/05/2011 05:17:18 PM) (Source: Service1)(User: )
Description: Service cannot be started. System.IndexOutOfRangeException: Index was outside the bounds of the array.
at AllShareSlideShowService.SlideShowService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Error: (12/05/2011 01:58:59 PM) (Source: Google Update)(User: Dowdy)Dowdy
Description: Network Request Error.
Error: 0x80072efd. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee2. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying WinHTTP.
Send request returned 0x80072efd. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x

Error: (12/05/2011 05:50:52 AM) (Source: Google Update)(User: Dowdy)Dowdy
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80

Error: (12/05/2011 05:50:33 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 17456325

Error: (12/05/2011 05:50:33 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 17456325

Error: (12/05/2011 05:50:33 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second


=========================== Installed Programs ============================

64 Bit HP CIO Components Installer (Version: 6.2.2)
Adobe Acrobat 9 Pro - English, Français, Deutsch (Version: 9.4.5)
Adobe Acrobat 9.4.5 - CPSID_83708
Adobe Anchor Service CS4 (Version: 2.0)
Adobe Anchor Service x64 CS4 (Version: 2.0)
Adobe Bridge CS4 (Version: 3)
Adobe CMaps CS4 (Version: 2.0)
Adobe CMaps x64 CS4 (Version: 2.0)
Adobe Color - Photoshop Specific CS4 (Version: 2.0)
Adobe Color EU Extra Settings CS4 (Version: 2.0)
Adobe Color JA Extra Settings CS4 (Version: 2.0)
Adobe Color NA Recommended Settings CS4 (Version: 2.0)
Adobe Color Video Profiles CS CS4 (Version: 2.0)
Adobe CSI CS4 (Version: 1)
Adobe CSI CS4 x64 (Version: 1)
Adobe Default Language CS4 (Version: 2.0)
Adobe Digital Editions
Adobe Drive CS4 x64 (Version: 1)
Adobe ExtendScript Toolkit CS4 (Version: 3.0.0)
Adobe Flash Player 10 ActiveX (Version: 10.0.45.2)
Adobe Fonts All x64 (Version: 2.0)
Adobe Linguistics CS4 x64 (Version: 4.0.0)
Adobe Output Module (Version: 2.0)
Adobe PDF Library Files CS4 (Version: 9.0)
Adobe PDF Library Files x64 CS4 (Version: 9.0)
Adobe Photoshop CS4 (64 Bit) (Version: 11.0)
Adobe Photoshop CS4 (Version: 11.0)
Adobe Photoshop CS4 Support (Version: 11.0)
Adobe Reader 9.2 (Version: 9.2.0)
Adobe Search for Help (Version: 1.0)
Adobe Service Manager Extension (Version: 1.0)
Adobe Setup (Version: 2.0)
Adobe Type Support CS4 (Version: 9.0)
Adobe Type Support x64 CS4 (Version: 9.0)
Adobe Update Manager CS4 (Version: 6.0.0)
Adobe WinSoft Linguistics Plugin x64 (Version: 1.1)
Adobe XMP Panels CS4 (Version: 2.0)
AdobeColorCommonSetCMYK (Version: 2.0)
AdobeColorCommonSetRGB (Version: 2.0)
AIM 7
Anti Tracks 7.1.5
AnyDVD (Version: 6.7.9.0)
Apple Application Support (Version: 1.5.0)
Apple Mobile Device Support (Version: 3.4.0.25)
Apple Software Update (Version: 2.1.2.120)
AVG 2012 (Version: 12.0.1873)
AVG 2012 (Version: 12.0.2102)
AVG 2012 (Version: 2012.0.1873)
AVI to DVD Converter (Version: 3.0.26.0406)
AVS Update Manager 1.0
AVS Video Converter 6
AVS4YOU Software Navigator 1.3
Belkin Setup and Router Monitor
Bing Bar (Version: 5.0.1363.0)
Bing Bar Platform (Version: 5.0.1423.0)
BitTornado 0.3.17 (Version: 0.3.17)
Black & White® 2 (Version: 1.00.0000)
Bonjour (Version: 2.0.4.0)
Browser Configuration Utility (Version: 1.1.11.0)
BS.Player FREE (Version: 2.53.1034)
BufferChm (Version: 140.0.212.000)
CloneDVD2
Connect (Version: 1.0.0.1)
Counter-Strike: Source
Counter-Strike: Source (Version: 1.0.0.0)
Coupon Printer for Windows (Version: 5.0.0.0)
CPUID CPU-Z 1.53.1
D110 (Version: 140.0.142.000)
D3DX10 (Version: 15.4.2368.0902)
Day of Defeat: Source
Destinations (Version: 140.0.77.000)
DeviceDiscovery (Version: 140.0.212.000)
DivX Setup (Version: 2.5.0.11)
Download Updater (AOL LLC)
Dracula 3
Eusing Free Registry Cleaner
Facebook Video Calling 1.0.0.8953 (Version: 1.0.8953)
Free MKV Video2Dvd 2.81
Free Window Registry Repair
Gigabyte Raid Cinfigurer (Version: 1.00.0001)
GLM FLV Player (a FREE GNU Licenced Flash Media File (.FLV) Pla
Google Earth Plug-in (Version: 5.2.0.5932)
Google Earth Plug-in (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.79)
GPBaseService2 (Version: 140.0.211.000)
Half-Life 2: Deathmatch
Half-Life 2: Lost Coast
HP Customer Participation Program 14.0 (Version: 14.0)
HP Imaging Device Functions 14.0 (Version: 14.0)
HP Photo Creations (Version: 1.0.0.2024)
HP Photosmart D110 All-In-One Driver Software 14.0 Rel. 7 (Version: 14.0)
HP Smart Web Printing 4.60 (Version: 4.60)
HP Solution Center 14.0 (Version: 14.0)
HP Update (Version: 5.002.002.002)
HPAppStudio (Version: 140.0.95.000)
HPPhotoGadget (Version: 140.0.524.000)
HPProductAssistant (Version: 140.0.212.000)
HPSSupply (Version: 140.0.211.000)
ImagXpress (Version: 7.0.74.0)
Inkscape 0.48.2 (Version: 0.48.2)
inSSIDer 2.0 (Version: 2.0.7)
Internet Explorer (Enable DEP)
Internet TV for Windows Media Center (Version: 3.2.1.0)
iTunes (Version: 10.2.1.1)
Java Auto Updater (Version: 2.0.3.1)
Java™ 6 Update 24 (Version: 6.0.240)
Junk Mail filter update (Version: 15.4.3502.0922)
kuler (Version: 2.0)
Liveupdate4
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
MarketResearch (Version: 140.0.212.000)
Mesh Runtime (Version: 15.4.5722.2)
Messenger Companion (Version: 15.4.3502.0922)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Default Manager (Version: 2.1.55.0)
Microsoft IntelliPoint 7.1 (Version: 7.10.344.0)
Microsoft IntelliType Pro 8.0 (Version: 8.0.225.0)
Microsoft Search Enhancement Pack (Version: 3.0.126.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x64 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MobileMe Control Panel (Version: 3.1.5.0)
Mozilla Firefox 8.0 (x86 en-US) (Version: 8.0)
MSI Afterburner 1.2.0 (Version: 1.2.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyVideoConverter 1.34 (Version: 1.34)
neroxml (Version: 1.0.0)
Network64 (Version: 140.0.212.000)
NVIDIA Display Control Panel (Version: 6.14.11.9745)
NVIDIA Drivers (Version: 1.10.59.37)
NVIDIA PhysX (Version: 9.10.0129)
NVIDIA Stereoscopic 3D Driver (Version: 7.17.11.9745)
OpenOffice.org 3.2 (Version: 3.2.9483)
PDF Settings CS4 (Version: 9.0)
Photoshop Camera Raw (Version: 5.0)
Photoshop Camera Raw_x64 (Version: 5.0)
Power MP4 iPod PSP 3GP AVI MPG WMV Video Converter 5.0
PS_AIO_07_D110_SW_Min (Version: 140.0.142.000)
QuickTime (Version: 7.69.80.9)
QuickTransfer (Version: 140.0.98.000)
Ralink Wireless LAN Card (Version: 1.00.01)
Realtek Ethernet Controller Driver For Windows Vista and Later (Version: 1.00.0009)
Realtek High Definition Audio Driver (Version: 6.0.1.5964)
Registry Mechanic 9.0 (Version: 9.0)
RuneScape (Version: 1.0.7)
Safari (Version: 5.33.19.4)
Samsung AllShare (Version: 2.0.0.11023_15)
SAMSUNG PC Share Manager (Version: 4.0)
Scan (Version: 140.0.77.000)
Shop for HP Supplies (Version: 14.0)
Skype Click to Call (Version: 5.6.8442)
Skype™ 5.5 (Version: 5.5.124)
SmartWebPrinting (Version: 140.0.186.000)
SolutionCenter (Version: 140.0.211.000)
SopCast 3.2.9 (Version: 3.2.9)
Spybot - Search & Destroy 2 (Version: 2.0.6)
Status (Version: 140.0.212.000)
Steam™ (Version: 1.0.0.0)
StreamTorrent 1.0
Suite Shared Configuration CS4 (Version: 1.0)
SUPERAntiSpyware Professional (Version: 4.15.0.1000)
Toolbox (Version: 140.0.424.000)
TrayApp (Version: 140.0.212.000)
UBCD4Win 3.60
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
vShare Plugin
WBFS Manager 3.0 (Version: 3.0)
WebReg (Version: 140.0.212.017)
Win7codecs (Version: 2.5.5)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Family Safety (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live Messenger Companion Core (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Windows Media Center Add-in for Flash (Version: 3.1.1.0)
WinRAR archiver
WModem Driver Installer (Version: 2.0.6.7)
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar

========================= Memory info: ===================================

Percentage of memory in use: 46%
Total physical RAM: 6142.49 MB
Available physical RAM: 3270.26 MB
Total Pagefile: 12283.18 MB
Available Pagefile: 9165.43 MB
Total Virtual: 4095.88 MB
Available Virtual: 3961.34 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:1397.17 GB) (Free:1065.36 GB) NTFS

========================= Users: ========================================

User accounts for \\DOWDY-PC

Administrator Dowdy Guest


**** End of log ****


Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8320

Windows 6.1.7601 Service Pack 1
Internet Explorer 8.0.7601.17514

12/5/2011 9:20:12 PM
mbam-log-2011-12-05 (21-20-12).txt

Scan type: Quick scan
Objects scanned: 176074
Time elapsed: 1 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-12-05 21:41:14
Windows 6.1.7601 Service Pack 1
Running: llgily8p.exe


---- Files - GMER 1.0.15 ----

File C:\Users\Dowdy\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\1OBFMD1P\clients[2].txt 0 bytes

---- EOF - GMER 1.0.15 ----

#4 Broni

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Posted 05 December 2011 - 11:53 PM

Uninstall Eusing Free Registry Cleaner.
Registry cleaners/optimizers are not recommended for several reasons:

  • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

    The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
  • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
  • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
  • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
  • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".
Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.


=========================================================

Re-run MiniToolbox.

Checkmark following boxes:
  • Flush DNS
  • Reset IE Proxy Settings
  • Reset FF Proxy Settings
Click Go and post the result.

Restart computer.

Re-run MiniToolbox.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
Click Go and post the result.

My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 titansfan83

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Posted 06 December 2011 - 12:07 AM

I used the registry cleaner when my linking files went haywire a year ago, forgot to remove it afterwards. Here are the logs you requested. Thanks again for your help.

MiniToolBox by Farbar
Ran by Dowdy (administrator) on 05-12-2011 at 21:57:48
Windows 7 Ultimate Service Pack 1 (X64)

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: localhost:100

"Reset IE Proxy Settings": IE Proxy Settings were reset.

**** End of log ****


MiniToolBox by Farbar
Ran by Dowdy (administrator) on 05-12-2011 at 22:05:09
Windows 7 Ultimate Service Pack 1 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.ftp", "localhost"
"network.proxy.ftp_port", 100
"network.proxy.gopher", "localhost"
"network.proxy.gopher_port", 100
"network.proxy.http", "localhost"
"network.proxy.http_port", 100
"network.proxy.share_proxy_settings", true
"network.proxy.socks", "localhost"
"network.proxy.socks_port", 100
"network.proxy.ssl", "localhost"
"network.proxy.ssl_port", 100

**** End of log ****

#6 Broni

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Posted 06 December 2011 - 12:12 AM

You didn't reset Firefox proxies.
Please redo.

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#7 titansfan83

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Posted 06 December 2011 - 12:22 AM

Sorry about that. Here it is redone.

MiniToolBox by Farbar
Ran by Dowdy (administrator) on 05-12-2011 at 22:14:15
Windows 7 Ultimate Service Pack 1 (X64)

***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

"Reset FF Proxy Settings": Firefox Proxy settings were reset.


**** End of log ****


MiniToolBox by Farbar
Ran by Dowdy (administrator) on 05-12-2011 at 22:21:04
Windows 7 Ultimate Service Pack 1 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

"network.proxy.ftp", "localhost"
"network.proxy.ftp_port", 100
"network.proxy.gopher", "localhost"
"network.proxy.gopher_port", 100
"network.proxy.http", "localhost"
"network.proxy.http_port", 100
"network.proxy.share_proxy_settings", true
"network.proxy.socks", "localhost"
"network.proxy.socks_port", 100
"network.proxy.ssl", "localhost"
"network.proxy.ssl_port", 100

**** End of log ****

#8 Broni

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Posted 06 December 2011 - 12:31 AM

How is Firefox doing now?

My Website

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#9 titansfan83

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Posted 06 December 2011 - 01:02 AM

Messing around with it now...it seems to be good. If it continues acting up I'll post again, but for right now its acting normal. Thank you for your help! Also, any clue on how I can make it recognize my RAM?

#10 Broni

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Posted 06 December 2011 - 08:12 PM

Good news :)

how I can make it recognize my RAM?

Create new topic in Windows forum.

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