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Photo

cannot remove systemfix. having browser redirects


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2 replies to this topic

#1 SadFlute

SadFlute

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  • Local time:12:58 PM

Posted 05 December 2011 - 06:34 PM

hi i was instructed to come here and get more advanced help. I was infected with AV Protection 2011. I removed it as per the removal guide but still had the issue of constantly being redirected when browsing websites and pages. Soon after, i was infected with System Fix. I used the removal guid for System Fix but it returns when i restart my pc. For the past few weeks i have been keeping my computer powered on after using MBAM, unhide.exe and rkill. I am using windows 7. 64 bit i believe. before creating this topic, i followed the directions from here http://www.bleepingcomputer.com/forums/topic429798.html


here are my logs from the prep guide

defogger_disable by jpshortstuff (23.02.10.1)
Log created at 18:18 on 05/12/2011 (Owner)

Checking for autostart values...
HKCU\~\Run values retrieved.
HKLM\~\Run values retrieved.

Checking for services/drivers...


-=E.O.F=-




.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Owner at 18:19:58 on 2011-12-05
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8157.6684 [GMT -5:00]
.
AV: Norton Internet Security *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Windows\SysWOW64\svchost.exe -k Akamai
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Motorola Media Link\NServiceEntry.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Users\Owner\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Hewlett-Packard\HP Odometer\hpsysdrv.exe
C:\Program Files (x86)\hp\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\mswinext.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Users\Owner\AppData\Local\Akamai\netsession_win.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
c:\Program Files (x86)\Hewlett-Packard\Media\DVD\DVDAgent.exe
c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe
c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe
C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperAgent.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\SearchIndexer.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\AAM Updates Notifier.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\SysWOW64\ping.exe
C:\Windows\system32\conhost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/webhp?hl=en
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_US&c=94&bd=Pavilion&pf=cndt
uInternet Settings,ProxyOverride = *.local;192.168.*.*
mWinlogon: Userinit=userinit.exe,
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: PhotoPos Toolbar: {5d0ec45b-d2e4-4dd0-a5b2-69ddefe852a8} - C:\Program Files (x86)\PhotoposComTbr\PhotoposComTbrLib.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\IPSBHO.DLL
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: hpBHO Class: {abd3b5e1-b268-407b-a150-2641dab8d898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll
BHO: Skype Plug-In: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - C:\Program Files (x86)\Yontoo Layers Runtime\YontooIEClient.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll
TB: PhotoPos Toolbar: {5d0ec45b-d2e4-4dd0-a5b2-69ddefe852a8} - C:\Program Files (x86)\PhotoposComTbr\PhotoposComTbrLib.dll
TB: @C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [HPADVISOR] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe view=DOCKVIEW
uRun: [AdobeBridge]
uRun: [Facebook Update] "C:\Users\Owner\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
uRun: [Akamai NetSession Interface] C:\Users\Owner\AppData\Local\Akamai\netsession_win.exe
uRun: [dSPEfJqNGav.exe] C:\ProgramData\dSPEfJqNGav.exe
uRun: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
mRun: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
mRun: [Bing Bar] "C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\mswinext.exe"
mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [VERIZONDM] "C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM
mRun: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
StartupFolder: C:\Users\Owner\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\LIMEWI~1.LNK - C:\Program Files (x86)\LimeWire\LimeWire.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PICTUR~1.LNK - C:\Program Files (x86)\PictureMover\Bin\PictureMover.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{33E6494C-AC0E-4833-9A7D-411E48B79A00} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{97EABD2D-2292-45A3-95EB-F9D5C45A36F6} : DhcpNameServer = 192.168.0.1
TCP: Interfaces\{97EABD2D-2292-45A3-95EB-F9D5C45A36F6}\2456C6B696E6F574F505C65737F5D494D4F4F5138303137303 : DhcpNameServer = 207.69.188.185 207.69.188.186 207.69.188.187
TCP: Interfaces\{97EABD2D-2292-45A3-95EB-F9D5C45A36F6}\A457D6073747162747D20513D2135346337326 : DhcpNameServer = 192.168.0.1
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\CoIEPlg.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SubSystems: Windows = basesrv,1 winsrv:UserServerDllInitialization,3 consrv:ConServerDllInitialization,2 sxssrv,4
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO-X64: Increase performance and video formats for your HTML5 <video> - No File
BHO-X64: PhotoPos Toolbar: {5D0EC45B-D2E4-4DD0-A5B2-69DDEFE852A8} - C:\Program Files (x86)\PhotoposComTbr\PhotoposComTbrLib.dll
BHO-X64: PhotoPos Toolbar - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
BHO-X64: Search Helper - No File
BHO-X64: SSVHelper Class: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: hpBHO Class: {ABD3B5E1-B268-407B-A150-2641DAB8D898} - C:\Program Files (x86)\Common Files\Homepage Protection\HomepageProtection.dll
BHO-X64: HelloWorldBHO - No File
BHO-X64: Skype Plug-In: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Bing Bar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: Yontoo Layers: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Runtime\YontooIEClient.dll
BHO-X64: Yontoo Layers - No File
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\coIEPlg.dll
TB-X64: PhotoPos Toolbar: {5D0EC45B-D2E4-4DD0-A5B2-69DDEFE852A8} - C:\Program Files (x86)\PhotoposComTbr\PhotoposComTbrLib.dll
TB-X64: @C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll,-100: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
mRun-x64: [hpsysdrv] c:\program files (x86)\hewlett-packard\HP odometer\hpsysdrv.exe
mRun-x64: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
mRun-x64: [NortonOnlineBackupReminder] "C:\Program Files (x86)\Symantec\Norton Online Backup\Activation\NobuActivation.exe" UNATTENDED
mRun-x64: [UpdatePRCShortCut] "C:\Program Files (x86)\Hewlett-Packard\Recovery\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Hewlett-Packard\Recovery" UpdateWithCreateOnce "Software\CyberLink\PowerRecover"
mRun-x64: [Bing Bar] "C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\mswinext.exe"
mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun-x64: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [VERIZONDM] "C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM
mRun-x64: [SwitchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe
mRun-x64: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin
mRun-x64: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Owner\AppData\Roaming\Mozilla\Firefox\Profiles\3hep4v4d.default\
FF - prefs.js: browser.startup.homepage - hxxp://g.live.com/1rewlive4startup/home
FF - prefs.js: network.proxy.type - 0
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn\components\coFFPlgn.dll
FF - component: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\IPSFFPlgn\components\IPSFFPl.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\MSN Toolbar\Platform\5.0.1423.0\npwinext.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Owner\AppData\Local\Facebook\Video\Skype\npFacebookVideoCalling.dll
FF - plugin: C:\Users\Owner\AppData\Roaming\Move Networks\plugins\npqmp071701000002.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - C:\Desktop\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - C:\Desktop\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - C:\Desktop\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
FF - Ext: Exif Viewer: exif_viewer@mozilla.doslash.org - %profile%\extensions\exif_viewer@mozilla.doslash.org
FF - Ext: Yontoo Layers: plugin@yontoo.com - %profile%\extensions\plugin@yontoo.com
FF - Ext: Norton Toolbar: {7BA52691-1876-45ce-9EE6-54BCB3B04BBC} - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn
FF - Ext: DivX Plus Web Player HTML5 &lt;video&gt;: {23fcfd51-4958-4f00-80a3-ae97e717ed8b} - C:\Program Files (x86)\DivX\DivX Plus Web Player\firefox\DivXHTML5
FF - Ext: Move Media Player: moveplayer@movenetworks.com - C:\Users\Owner\AppData\Roaming\Move Networks
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(extentions.y2layers.installId, 15465682-5403-469e-81b5-c328f793b618
FF - user.js: extentions.y2layers.defaultEnableAppsList - Buzzdock,BuzzdockTease,DropDownDeals,BestVideoDownloader,BestVideoDownloader,
.
============= SERVICES / DRIVERS ===============
.
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1008030.006\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1008030.006\SYMEFA64.SYS [?]
R1 BHDrvx64;Symantec Heuristics Driver;C:\Windows\system32\Drivers\NISx64\1008030.006\BHDrvx64.sys --> C:\Windows\system32\Drivers\NISx64\1008030.006\BHDrvx64.sys [?]
R1 ccHP;Symantec Hash Provider;C:\Windows\system32\Drivers\NISx64\1008030.006\ccHPx64.sys --> C:\Windows\system32\Drivers\NISx64\1008030.006\ccHPx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20100128.002\IDSviA64.sys [2010-1-29 466992]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 Akamai;Akamai NetSession Interface;C:\Windows\System32\svchost.exe -k Akamai [2009-7-13 20992]
R2 DeviceMonitorService;DeviceMonitorService;C:\Program Files (x86)\Motorola Media Link\NServiceEntry.exe [2010-11-5 81920]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
R2 MotoHelper;MotoHelper Service;C:\Program Files (x86)\Motorola\MotoHelper\MotoHelperService.exe [2010-12-2 218432]
R2 Norton Internet Security;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\16.8.3.6\ccSvcHst.exe [2011-10-10 117648]
R2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe [2011-2-1 206120]
R2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe [2011-2-1 185640]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2010-11-29 132656]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate1ca916fda31697a;Google Update Service (gupdate1ca916fda31697a);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-1-9 133104]
S3 BTCFilterService;USB Networking Driver Filter Service;C:\Windows\system32\DRIVERS\motfilt.sys --> C:\Windows\system32\DRIVERS\motfilt.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-1-9 133104]
S3 motandroidusb;Mot ADB Interface Driver;C:\Windows\system32\Drivers\motoandroid.sys --> C:\Windows\system32\Drivers\motoandroid.sys [?]
S3 motccgp;Motorola USB Composite Device Driver;C:\Windows\system32\DRIVERS\motccgp.sys --> C:\Windows\system32\DRIVERS\motccgp.sys [?]
S3 motccgpfl;MotCcgpFlService;C:\Windows\system32\DRIVERS\motccgpfl.sys --> C:\Windows\system32\DRIVERS\motccgpfl.sys [?]
S3 Motousbnet;Motorola USB Networking Driver Service;C:\Windows\system32\DRIVERS\Motousbnet.sys --> C:\Windows\system32\DRIVERS\Motousbnet.sys [?]
S3 SwitchBoard;SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;C:\Program Files\Zune\WMZuneComm.exe [2010-9-24 306416]
.
=============== File Associations ===============
.
.txt=
.
=============== Created Last 30 ================
.
2011-12-03 17:09:35 353024 ----a-w- C:\ProgramData\vPZgfIICa7xGX8.exe
2011-11-23 18:23:15 112128 ----a-w- C:\Windows\SysWow64\wDj6xH3S.com
2011-11-21 18:33:24 -------- d-----w- C:\Users\Owner\AppData\Local\Symantec
2011-11-19 23:14:28 -------- d-----w- C:\ProgramData\{D3B41B92-9BC2-43EB-916A-4FA9E8191837}
2011-11-19 22:51:23 -------- d-----w- C:\Program Files\CCleaner
2011-11-19 21:18:39 -------- d-----w- C:\Users\Owner\AppData\Roaming\Malwarebytes
2011-11-19 21:18:34 -------- d-----w- C:\ProgramData\Malwarebytes
2011-11-19 21:18:31 25416 ----a-w- C:\Windows\System32\drivers\mbam.sys
2011-11-19 21:18:31 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2011-11-19 00:05:57 -------- d-----w- C:\Users\Owner\AppData\Roaming\fH6sWJ7fE8TqYwU
2011-11-19 00:05:56 -------- d-----w- C:\Users\Owner\AppData\Roaming\JlONtxP0uSiDoGa
2011-11-19 00:05:56 -------- d-----w- C:\Users\Owner\AppData\Roaming\HD3onG4am6W
2011-11-18 23:55:00 -------- d-----w- C:\Users\Owner\AppData\Roaming\ogTZqjYCwIr
2011-11-18 23:55:00 -------- d-----w- C:\Users\Owner\AppData\Roaming\iONtxP0uc1b3n4m
2011-11-18 23:55:00 -------- d-----w- C:\Users\Owner\AppData\Roaming\AsWK7fEL9TqYwIr
2011-11-18 23:34:55 -------- d-----w- C:\Users\Owner\AppData\Roaming\THH55sQQJ7dK
2011-11-18 23:34:55 -------- d-----w- C:\Users\Owner\AppData\Roaming\rnnnF44pm
2011-11-18 23:34:48 -------- d-----w- C:\Users\Owner\AppData\Roaming\i66ssWKK7fE9gZq
2011-11-18 23:34:47 -------- d-----w- C:\Users\Owner\AppData\Roaming\YiiibbF3pnG5QHd
2011-11-18 23:34:47 -------- d-----w- C:\Users\Owner\AppData\Roaming\BLLL9hhTXqjUekB
2011-11-18 23:34:40 -------- d-----w- C:\Users\Owner\AppData\Roaming\TOOBBtzzP0cA1vD
2011-11-18 23:18:11 -------- d-----w- C:\Users\Owner\AppData\Roaming\25106
2011-11-18 16:38:36 -------- d-----w- C:\Program Files (x86)\25106
2011-11-18 16:38:05 -------- d-----w- C:\Users\Owner\AppData\Roaming\kG5sQJ6dE8R9Tw
2011-11-18 16:38:03 -------- d-----w- C:\Users\Owner\AppData\Roaming\7AB25
2011-11-18 16:38:02 -------- d-----w- C:\Program Files (x86)\LP
2011-11-18 16:37:57 -------- d-----w- C:\Users\Owner\AppData\Roaming\gRRL9gTXqjC
2011-11-18 16:37:52 -------- d-----we C:\Windows\system64
2011-11-16 08:05:38 8570192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{C6D5920C-A0D2-4AA1-A687-7765CB2B6779}\mpengine.dll
2011-11-09 19:38:34 -------- d-----w- C:\Users\Owner\AppData\Local\Akamai
2011-11-09 18:47:38 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll
2011-11-09 18:47:38 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
2011-11-09 18:47:36 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-11-09 18:47:34 3144704 ----a-w- C:\Windows\System32\win32k.sys
2011-11-07 16:20:39 -------- d-----w- C:\Program Files (x86)\Yontoo Layers Runtime
2011-11-07 16:20:38 -------- d-----w- C:\ProgramData\Tarma Installer
2011-11-07 16:20:34 -------- d-----w- C:\Users\Owner\.swt
.
==================== Find3M ====================
.
2011-11-22 00:36:46 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2011-10-20 23:26:22 94208 ----a-w- C:\Windows\SysWow64\dpl100.dll
2011-10-11 00:16:28 561800 ----a-w- C:\Windows\System32\drivers\NISx64\1008030.006\cchpx64.sys
2011-09-22 00:35:58 56952 ----a-w- C:\Windows\System32\drivers\NISx64\1008030.006\symndisv.sys
2011-09-22 00:35:58 44152 ----a-w- C:\Windows\System32\drivers\NISx64\1008030.006\symndis.sys
2011-09-22 00:35:58 43640 ----a-w- C:\Windows\System32\drivers\NISx64\1008030.006\symids.sys
2011-09-22 00:35:58 279160 ----a-w- C:\Windows\System32\drivers\NISx64\1008030.006\symtdi.sys
2011-09-22 00:35:58 120952 ----a-w- C:\Windows\System32\drivers\NISx64\1008030.006\symfw.sys
.
============= FINISH: 18:20:27.31 ===============





.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 11/30/2009 10:36:22 PM
System Uptime: 12/5/2011 12:01:33 PM (6 hours ago)
.
Motherboard: PEGATRON CORPORATION | | Eureka3
Processor: Intel® Core™2 Quad CPU Q8300 @ 2.50GHz | CPU 1 | 2499/1333mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 687 GiB total, 294.744 GiB free.
D: is FIXED (NTFS) - 12 GiB total, 2.151 GiB free.
E: is CDROM ()
G: is Removable
H: is Removable
I: is Removable
J: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Atheros 802.11 a/b/g/n Dualband Wireless Network Module
Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_1000168C&REV_01\4&2509FA68&0&00E1
Manufacturer: Atheros Communications Inc.
Name: Atheros 802.11 a/b/g/n Dualband Wireless Network Module
PNP Device ID: PCI\VEN_168C&DEV_002A&SUBSYS_1000168C&REV_01\4&2509FA68&0&00E1
Service: athr
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Windows Firewall Authorization Driver
Device ID: ROOT\LEGACY_MPSDRV\0000
Manufacturer:
Name: Windows Firewall Authorization Driver
PNP Device ID: ROOT\LEGACY_MPSDRV\0000
Service: mpsdrv
.
==== System Restore Points ===================
.
RP339: 11/25/2011 2:02:55 PM - Scheduled Checkpoint
RP340: 12/3/2011 2:38:24 AM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Activate Norton Online Backup
Adobe AIR
Adobe Community Help
Adobe Download Assistant
Adobe Flash Player 10 Plugin
Adobe Flash Player 11 ActiveX
Adobe Media Player
Adobe Photoshop CS5.1
Adobe Reader 9.4.6
Adobe Shockwave Player 11.5
AIM 7
Akamai NetSession Interface
Akamai NetSession Interface Service
Amazon MP3 Downloader 1.0.9
Apple Application Support
Apple Software Update
ArcSoft PhotoImpression 5
ArcSoft VideoImpression 2
ArcSoft WebCam Companion 2
Bing Bar
Bing Bar Platform
CDisplay 1.8
Compatibility Pack for the 2007 Office system
CyberLink DVD Suite Deluxe
D3DX10
DirectX for Managed Code Update (Summer 2004)
DivX Setup
Download Updater (AOL LLC)
Facebook Video Calling 1.0.0.8953
FileZilla Client 3.3.2.1
FL Studio 10
FLV Player 2.0 (build 25)
Gimp 2.6.2 Debug
Google Chrome
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
Hewlett-Packard ACLM.NET v1.1.1.0
Homepage Protection
HP Advisor
HP Customer Experience Enhancements
HP Games
HP MediaSmart Demo
HP MediaSmart DVD
HP MediaSmart Movie Themes
HP MediaSmart Music/Photo/Video
HP Odometer
HP Remote Solution
HP Setup
HP Support Assistant
HP Support Information
HP Update
ID3-TagIT 3
IL Download Manager
Java Auto Updater
Java™ 6 Update 26
LabelPrint
LightScribe System Software
LimeWire PRO 5.4.6
Magic ISO Maker v5.5 (build 0281)
Malwarebytes' Anti-Malware version 1.51.2.1300
Microsoft Default Manager
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Outlook 2007
Microsoft Office Outlook 2007 Trial
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
Microsoft_VC80_ATL_x86
Microsoft_VC80_CRT_x86
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Microsoft_VC90_ATL_x86
Microsoft_VC90_CRT_x86
Microsoft_VC90_MFC_x86
Microsoft_VC90_MFCLOC_x86
MotoHelper 2.0.40 Driver 4.8.0
MotoHelper MergeModules
MOTOROLA MEDIA LINK
Move Media Player
Mozilla Firefox (3.6.15)
Mozilla Firefox (3.6.16)
Mozilla Firefox (3.6.3)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Norton Internet Security
Norton Security Scan
PDF Settings CS5
Photopos Toolbar (Remove Toolbar Only)
PictureMover
Power2Go
PowerDirector
PowerRecover
QuickTime
Realtek High Definition Audio Driver
Safari
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Word 2007 (KB2344993)
Skype Toolbars
Skype™ 5.0
Sprite Backup HTC
Tag&Rename 3.5.4
TextPad 5
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Outlook 2007 Junk Email Filter (KB2596560)
VC80CRTRedist - 8.0.50727.6195
Verizon Download Manager
Verizon High Speed Internet
Virtual DJ - Atomix Productions
Vuze
WavePad Sound Editor
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Mobile® Device Handbook
.
==== Event Viewer Messages From Past Week ========
.
12/5/2011 6:11:37 PM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.
12/4/2011 11:15:24 PM, Error: Service Control Manager [7022] - The Windows Update service hung on starting.
12/4/2011 11:13:31 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
12/4/2011 11:11:15 PM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
12/4/2011 11:09:01 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Presentation Foundation Font Cache 3.0.0.0 service to connect.
12/4/2011 11:09:01 PM, Error: Service Control Manager [7000] - The Windows Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
12/4/2011 11:08:28 PM, Error: Service Control Manager [7001] - The Windows Firewall service depends on the Windows Firewall Authorization Driver service which failed to start because of the following error: Cannot create a file when that file already exists.
12/4/2011 11:08:28 PM, Error: Service Control Manager [7000] - The Windows Firewall Authorization Driver service failed to start due to the following error: Cannot create a file when that file already exists.
11/30/2011 7:31:03 AM, Error: Service Control Manager [7023] - The Windows Update service terminated with the following error: %%-2147467243
11/28/2011 5:06:28 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
11/28/2011 5:06:27 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
11/28/2011 5:06:27 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
11/28/2011 5:06:25 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
11/28/2011 5:06:16 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
11/28/2011 5:06:15 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: BHDrvx64 ccHP discache eeCtrl IDSVia64 spldr SRTSPX SYMTDI Wanarpv6
11/28/2011 12:37:29 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
11/28/2011 12:37:04 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
11/28/2011 12:37:04 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
11/28/2011 12:36:43 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD BHDrvx64 ccHP DfsC discache eeCtrl IDSVia64 NetBIOS NetBT nsiproxy Psched rdbss spldr SRTSPX SymIM SYMTDI tdx vwififlt Wanarpv6 WfpLwf
11/28/2011 12:36:43 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/28/2011 12:36:43 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
11/28/2011 12:36:43 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
11/28/2011 12:36:43 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/28/2011 12:36:43 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
11/28/2011 12:36:43 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
11/28/2011 12:36:43 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/28/2011 12:36:43 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
11/28/2011 12:36:43 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
11/28/2011 12:36:43 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
.
==== End Of File ===========================





the prep guide said not to use gmer if i had the 64 bit version of windows so i didn't.

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#2 HelpBot

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Posted 10 December 2011 - 06:35 PM

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We need to see some information about what is happening in your machine. Please perform the following scan again:

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#3 HelpBot

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Posted 15 December 2011 - 06:40 PM

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