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Tidserv Activity 2 removal problem


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#1 BobMeg

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Posted 05 December 2011 - 06:34 PM

I received "Threat requiring manual removal detected: System Infected: Tidserv Activity 2." from my Norton Security Suite (Comcast supplied)

1) I ran the Backdoor.Tidserv Removal Tool as suggested by Norton message. It claims no virus found, but Warning reappears.

2) I contacted Norton Support and the Tech tried a remotely run scan. The system locked during reboot and stays in the restart loop, never actually loading windows.

3) I contacted a different Norton Support Tech who claimed they are having a "problem". They suggested that I call my computer mfgr. GRRRRRRRRR....

Any suggestions about how to get this problem fixed, namely get threat warng off screen and clear machine if virus is there.

Thanks

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#2 narenxp

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Posted 05 December 2011 - 07:18 PM

Tid serv activity 2 is a clear indication of zero access rootkit

Wait for senior BC members to assist you




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