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ComboFix does not run


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3 replies to this topic

#1 clingon9

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Posted 05 December 2011 - 05:53 PM

Hi,
I think my PC got infected with ping.exe and google redirect virus. ComboFix never failed me before so I
1. Removed the network connection
2. executed comboxFix.exe.
3. I got alert about Symantec virus protection that is still running and asked me to disable it.
4. After stopping that i clicked yes, so that comboFix continues to run.

Initially I was getting, version expired and then the combofix.exe just disappears. So i copy it back and run it again but this time, the blue window just disappears. Please help.


Thanks

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#2 Orange Blossom

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Posted 06 December 2011 - 04:45 AM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 clingon9

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Posted 08 December 2011 - 05:58 AM

Thanks for the reply. Unfortunately i couldn't wait, so reinstalled the OS.

I will keep this in mind for next time.

Thanks Again....

#4 Orange Blossom

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Posted 09 December 2011 - 03:32 PM

Hello,

Thank you for letting us know. Sometimes a reformat and reinstall is the quickest solution.

Since this issue seems to be resolved, this thread will now be closed.

In case you experience any problems with the computer, please start a new topic.

Happy computing,

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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