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Occasional Blue Screen Crash. Slow Computer.

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#1 ComputerSad


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Posted 05 December 2011 - 02:11 AM

Hi, I thought I just fixed my laptop from an internet explorer crash virus, however my laptop is running slower than ever now, and even randomly crashes when I start my computer as well. I have an inspiron e1705 laptop, w/ windows xp. I've run ccleaner, malwarebytes, avast!, sypbot, and have found nothing wrong and the sluggishness boarders on unbearable, as my computer can barely run two programs at once.

Also, I don't know if this is important, but my volume gets frozen periodically, so where I can't change the vlume with the laptop's buttons, the only way i can adjust the volume is by going through the control panel.

I tried to write down the more important looking info the blue screen said: Problem Detected... Driver IRQL_NOT_LESS_OR_EQUAL... atapi.sys... address f735f9940.

Is there anything i can do?

Edit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ Animal

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#2 Budapest


    Bleepin' Cynic

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Posted 06 December 2011 - 10:06 PM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw

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