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Win32/Rootkit.Kryptik.FW trojan Help


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5 replies to this topic

#1 leelheureux20

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Posted 04 December 2011 - 04:06 PM

Just got hit with this today.
Ran everything suggested.
It appears clean but would love you take a look at the log.
Also - I keep my mcafee up to date. Why would this not pick it up?
Upon rebooting my computer after running the scan and removing the below mcaffee popped right up and said it removed a trojan.
Is this normal?

Any other suggestions? This was so frustrating. Thanks for being helpful. Not sure what else I would have done.

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8310

Windows 6.1.7601 Service Pack 1 (Safe Mode)
Internet Explorer 9.0.8112.16421

12/4/2011 3:53:06 PM
mbam-log-2011-12-04 (15-53-06).txt

Scan type: Quick scan
Objects scanned: 181403
Time elapsed: 7 minute(s), 48 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\Lee L'Heureux\AppData\Local\pdl.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe") Good: (firefox.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\FIREFOX.EXE\shell\safemode\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\Lee L'Heureux\AppData\Local\pdl.exe" -a "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode) Good: (firefox.exe -safe-mode) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Users\Lee L'Heureux\AppData\Local\pdl.exe" -a "C:\Program Files\Internet Explorer\iexplore.exe") Good: (iexplore.exe) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

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#2 leelheureux20

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Posted 04 December 2011 - 06:33 PM

Here is the eset file

C:\Users\Lee L'Heureux\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\10\108978a-4a68ca7b a variant of Java/Exploit.Agent.NAC trojan deleted - quarantined
C:\Users\Lee L'Heureux\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\28\11d5729c-50abd54f multiple threats deleted - quarantined
C:\Windows\System32\drivers\cdrom.sys a variant of Win32/Rootkit.Kryptik.FW trojan unable to clean
Operating memory a variant of Win32/Sirefef.DN trojan

suggestions on the second 2?
Thank you!

#3 leelheureux20

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Posted 04 December 2011 - 09:17 PM

Hi - Thank you for your attention.

Today I received the defender virus that would not allow me to open any programs and kept trying to sell me fake virus protection.
I followed the steps in other posts and removed most and am now able to use my computer.
However, after what I thought identified and removed all the viruses I then ran eset and found more. 2 of which will not delete. here is the log:

C:\Users\Lee L'Heureux\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\10\108978a-4a68ca7b a variant of Java/Exploit.Agent.NAC trojan deleted - quarantined
C:\Users\Lee L'Heureux\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\28\11d5729c-50abd54f multiple threats deleted - quarantined
C:\Windows\System32\drivers\cdrom.sys a variant of Win32/Rootkit.Kryptik.FW trojan unable to clean
Operating memory a variant of Win32/Sirefef.DN trojan

Desperately in need of your assistance. I ran malware, SuperAnti and my regular McAfee and none of them are finding this virus. What should I do? I've seen suggestions to wipe the computer which I'm open to but would like to exhaust all options first.
Thank you

Edited by leelheureux20, 04 December 2011 - 10:52 PM.


#4 Orange Blossom

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Posted 05 December 2011 - 01:56 AM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#5 HelpBot

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Posted 09 December 2011 - 09:20 PM

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


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#6 HelpBot

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Posted 14 December 2011 - 09:25 PM

Hello again!

I haven't heard from you in 5 days. Therefore, I am going to assume that you no longer need our help, and close this topic.

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