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Computer doesn't read CD drive


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#1 davisdiva

davisdiva

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Posted 04 December 2011 - 06:49 PM

The CD drive in our computer wasn't working at all, so I ordered a replacement from Dell, plugged it in, did the "Add New Hardware" drill. The computer knows that it's there, but does not see the disc, even when I know it is running. What is wrong?

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