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Infected with Trojan:win32/sirefef.s


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13 replies to this topic

#1 Renee32

Renee32

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  • Local time:05:22 AM

Posted 04 December 2011 - 03:58 PM

Hello,
I've made several attempts to clear a trojan/virus infection from my computer using previous posts on this forum, but have been unsuccessful. It started with an alert popup from Windows Security Essentials saying that it detected threats (which I tried to remove using that program - it would say it was clean for a while and then pop up again) and my yahoo and google searches redirecting to invalid pages. I followed directions from another post and went into safe mode and used TDSS Killer, Malwarebytes and Super Anti-spyware - all three programs found threats, removed them, and now come up clean when I run them. I have rebooted after each scan and removal. However, the Windows Security Essentials is still popping up showing threats detected. When I click on the details screen it shows "trojan:win32/sirefef.S, trojan:win64/sirefef.E, and trojan:win64/sirefef.D" as the threats. The yahoo/google searches are no longer redirecting, but the internet is running much slower than usual. I would really appreciate any help that you could offer in removing them! Thanks in advance.
Below is the dds text and the attach and ark texts are attached.


.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by Michele at 11:47:12 on 2011-12-04
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.183 [GMT -6:00]
.
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
"C:\WINDOWS\system32\svchost.exe"
C:\WINDOWS\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uDefault_Page_URL = hxxp://www.yahoo.com/?fr=fp-yie8
uWindow Title = Windows Internet Explorer provided by Yahoo!
uInternet Settings,ProxyOverride = *.local;<local>
uInternet Settings,ProxyServer = http=127.0.0.1:6522
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
uWinlogon: Shell=c:\documents and settings\michele\local settings\application data\764e59cf\X
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - c:\program files\dell toolbar\toolband.dll
BHO: Yahooo Search Protection: {25bc7718-0bfa-40ea-b381-4b2d9732d686} - c:\program files\yahoo!\search protection\ysp.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn2\YTSingleInstance.dll
BHO: {fdd3b846-8d59-4ffb-8758-209b6ad74acc} - c:\program files\microsoft money\system\mnyviewer.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn2\yt.dll
TB: Dell Toolbar: {09b71986-2ac5-482d-b6cb-42ea34f4f85b} - c:\program files\dell toolbar\toolband.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [PhotoshopElementsSyncAgent] c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsSyncAgent.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [ATIPTA] c:\program files\ati technologies\ati control panel\atiptaxx.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [DiskeeperSystray] "c:\program files\executive software\diskeeper\DkIcon.exe"
mRun: [WorksFUD] c:\program files\microsoft works\wkfud.exe
mRun: [Microsoft Works Portfolio] c:\program files\microsoft works\WksSb.exe /AllUsers
mRun: [Microsoft Works Update Detection] c:\program files\common files\microsoft shared\works shared\WkUFind.exe
mRun: [MoneyStartUp10.0] "c:\program files\microsoft money\system\Activation.exe"
mRun: [iRiver Updater] c:\program files\iriver\iriver manager\updater\Updater.exe
mRun: [RoxioDragToDisc] "c:\program files\roxio\easy media creator 8\drag to disc\DrgToDsc.exe"
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\sharedcom8\RoxWatchTray.exe"
mRun: [dldwmon.exe] "c:\program files\dell v505\dldwmon.exe"
mRun: [dldwamon] "c:\program files\dell v505\dldwamon.exe"
mRun: [Dell V505 Fax Server] "c:\program files\dell v505\fm3032.exe" /s
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
dRun: [swg] c:\program files\google\googletoolbarnotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
dRun: [YSearchProtection] c:\program files\yahoo!\search protection\YspService.exe
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\common files\microsoft shared\works shared\wkcalrem.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office12\EXCEL.EXE/3000
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
IE: {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - {301DA1EE-F65C-4188-A417-9E915CC8FBFA} - c:\program files\microsoft money\system\mnyviewer.dll
LSP: mswsock.dll
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://hyvee.lifepics.com/net/Uploader/LPUploader45.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1C3DE665-D259-4C72-9D7D-C51FCB4CCFB9} - hxxp://12.10.30.242/SysCamInst.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photos.walmart.com/WalmartActivia.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} - hxxp://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1173624656312
DPF: {6F750202-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} - hxxp://64.114.238.141/activex/AxisCamControl.cab
DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} - hxxp://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} - hxxp://hyvee.lifepics.com/net/Uploader/LPUploader57.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://secure.unmc.edu/dana-cached/sc/JuniperSetupClient.cab
DPF: {FC4CAF5F-91BD-4DD9-ADC1-F3C737E37BC4} - hxxp://zone.msn.com/bingame/swet/default/Sweetopia.1.0.0.46.cab
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{03FD735C-7A46-4F01-951D-BFFE11F2CC5D} : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: avgrsstarter - avgrsstx.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
============= SERVICES / DRIVERS ===============
.
R1 NEOFLTR_700_16499;Juniper Networks TDI Filter Driver (NEOFLTR_700_16499);c:\windows\system32\drivers\NEOFLTR_700_16499.SYS [2010-10-3 84336]
S1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-3-8 29584]
S1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-3-25 165648]
S1 MpKsl3328c7f5;MpKsl3328c7f5;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{6b86ddf6-7587-4cf6-8868-0bfb7bede42b}\mpksl3328c7f5.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{6b86ddf6-7587-4cf6-8868-0bfb7bede42b}\MpKsl3328c7f5.sys [?]
S1 MpKsl49357536;MpKsl49357536;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{087331fb-a1fa-44c1-9a30-36df120131a2}\mpksl49357536.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{087331fb-a1fa-44c1-9a30-36df120131a2}\MpKsl49357536.sys [?]
S1 MpKsl8f8832d8;MpKsl8f8832d8;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{b3425bac-7ac0-47d5-866b-74de94a5e102}\mpksl8f8832d8.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{b3425bac-7ac0-47d5-866b-74de94a5e102}\MpKsl8f8832d8.sys [?]
S1 MpKslfaab37e0;MpKslfaab37e0;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{c302a41f-9a19-4947-b9b7-14962618b6ef}\mpkslfaab37e0.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{c302a41f-9a19-4947-b9b7-14962618b6ef}\MpKslfaab37e0.sys [?]
S1 pnzxthor;pnzxthor;\??\c:\windows\system32\drivers\pnzxthor.sys --> c:\windows\system32\drivers\pnzxthor.sys [?]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
S2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\adobe\photoshop elements 7.0\PhotoshopElementsFileAgent.exe [2008-9-16 162520]
S2 dldw_device;dldw_device;c:\windows\system32\dldwcoms.exe -service --> c:\windows\system32\dldwcoms.exe -service [?]
S2 dldwCATSCustConnectService;dldwCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\dldwserv.exe [2009-10-31 99568]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-2-19 130248]
S2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-1-10 986808]
S2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2011-1-10 392640]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-2-19 130248]
S3 Normandy;Normandy SR2; [x]
S3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-7-7 15544]
.
=============== Created Last 30 ================
.
2011-12-04 17:17:34 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{0fc8cf38-fdcd-4678-9098-597de91fec35}\MpKslf81b8a8f.sys
2011-12-04 17:17:30 56200 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{0fc8cf38-fdcd-4678-9098-597de91fec35}\offreg.dll
2011-12-04 00:21:11 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{0fc8cf38-fdcd-4678-9098-597de91fec35}\MpKsl6adc6db6.sys
2011-12-04 00:05:46 -------- d-sh--w- c:\documents and settings\michele\local settings\application data\764e59cf
2011-12-03 20:37:46 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{0fc8cf38-fdcd-4678-9098-597de91fec35}\mpengine.dll
2011-12-02 22:11:11 -------- d-----w- c:\documents and settings\michele\application data\Awem
2011-11-24 23:12:31 -------- d-----w- c:\documents and settings\michele\application data\com.amazon.music.uploader
2011-11-15 00:28:19 -------- d-----w- c:\documents and settings\michele\application data\JaiboGames
2011-11-09 20:01:43 -------- d-----w- c:\documents and settings\all users\application data\SugarGames
2011-11-09 18:50:51 -------- d-----w- c:\documents and settings\all users\application data\MumboJumbo
2011-11-09 18:47:50 -------- d-----w- C:\GameHouse Games
.
==================== Find3M ====================
.
2011-12-04 16:00:48 75264 ----a-w- c:\windows\system32\drivers\ipsec.sys
2011-10-24 19:29:02 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 19:29:02 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 16:48:55 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-28 01:54:54 394362 ----a-w- c:\documents and settings\all users\SPLC0.tmp
2011-09-26 16:41:20 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-07-09 21:33:38 467 ----a-w- c:\program files\0709201116333877.bat
2011-05-02 20:06:45 471 ----a-w- c:\program files\0502201115064509.bat
2011-04-05 02:28:40 479 ----a-w- c:\program files\0404201121283981.bat
2011-02-25 20:48:17 462 ----a-w- c:\program files\0225201114481685.bat
.
============= FINISH: 11:48:17.89 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:22 AM

Posted 07 December 2011 - 11:05 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 Renee32

Renee32
  • Topic Starter

  • Members
  • 13 posts
  • OFFLINE
  •  
  • Local time:05:22 AM

Posted 09 December 2011 - 11:56 AM

Thank you very much for taking the time to help, Gringo! I ran Combofix and a pop up box indicated that my computer was infected with rootkit.zeroaccess inserted into the tcp/ip stack. The log is below.
Combofix took two hours to run. Afterwards it took a very long time for the computer to boot up - I gave up after 25 minutes and let it sit overnight. My computer is slow, but this was much longer than usual. It now appears to be running normally, both programs and internet. I have not rebooted it again. I also was not able to turn the firewall back on at first - it gave me an error message - but I just looked and it is on now. Microsoft security essentials is no longer indicating threats. I'll rerun Malwarebytes and do a security essentials scan this morning and let you know if they flag anything else. Is there anything else that I need to do?
I have one other question also - I have a backup hard drive that is plugged in to the USB port, but is not set to automatically back up and I have not moved anything between the hard drive and the back up drive recently. Is it possible that the malware infected the backup drive and I should clean that also?
Thanks!


ComboFix 11-12-06.02 - 12/07/2011 20:25:05.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.618 [GMT -6:00]
Running from: c:\documents and settings\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\DragToDiscUserNameE.txt
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\All Users\SPLC0.tmp
c:\documents and settings\Michele\Application Data\.#
c:\windows\$NtUninstallKB53374$
c:\windows\$NtUninstallKB53374$\10186047
c:\windows\$NtUninstallKB53374$\1984846287\@
c:\windows\$NtUninstallKB53374$\1984846287\L\myamqqou
c:\windows\$NtUninstallKB53374$\1984846287\loader.tlb
c:\windows\$NtUninstallKB53374$\1984846287\U\@00000001
c:\windows\$NtUninstallKB53374$\1984846287\U\@000000c0
c:\windows\$NtUninstallKB53374$\1984846287\U\@000000cb
c:\windows\$NtUninstallKB53374$\1984846287\U\@000000cf
c:\windows\$NtUninstallKB53374$\1984846287\U\@80000000
c:\windows\$NtUninstallKB53374$\1984846287\U\@800000c0
c:\windows\$NtUninstallKB53374$\1984846287\U\@800000cb
c:\windows\$NtUninstallKB53374$\1984846287\U\@800000cf
c:\windows\assembly\GAC_MSIL\desktop.ini
c:\windows\CSC\d6
c:\windows\Downloaded Program Files\Install.inf
c:\windows\isRS-000.tmp
c:\windows\jestertb.dll
c:\windows\system32\
.
.
((((((((((((((((((((((((( Files Created from 2011-11-08 to 2011-12-08 )))))))))))))))))))))))))))))))
.
.
2011-12-08 03:21 . 2011-12-08 03:21 29904 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{288E92B8-7923-4025-A929-6507C09DD3FC}\MpKslb2ef6e73.sys
2011-12-08 03:21 . 2011-12-08 03:21 56200 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{288E92B8-7923-4025-A929-6507C09DD3FC}\offreg.dll
2011-12-08 01:36 . 2011-11-21 10:47 6823496 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{288E92B8-7923-4025-A929-6507C09DD3FC}\mpengine.dll
2011-12-06 18:44 . 2011-12-06 18:44 35712 ----a-w- c:\windows\system32\drivers\BlackBox.sys
2011-12-04 16:33 . 2011-12-04 16:33 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE
2011-12-04 15:45 . 2011-12-04 15:45 -------- d-sh--w- c:\documents and settings\Administrator\IECompatCache
2011-12-04 14:52 . 2011-12-04 14:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2011-12-04 14:31 . 2011-12-04 14:31 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache
2011-12-04 00:05 . 2011-12-06 22:23 -------- d-sh--w- c:\documents and settings\Local Settings\Application Data\764e59cf
2011-12-02 22:11 . 2011-12-02 22:11 -------- d-----w- c:\documents and settings\Application Data\Awem
2011-11-24 23:12 . 2011-11-24 23:12 -------- d-----w- c:\documents and settings\Application Data\com.amazon.music.uploader
2011-11-15 00:28 . 2011-11-15 00:28 -------- d-----w- c:\documents and settings\Application Data\JaiboGames
2011-11-09 20:01 . 2011-11-09 20:01 -------- d-----w- c:\documents and settings\All Users\Application Data\SugarGames
2011-11-09 18:50 . 2011-11-09 18:50 -------- d-----w- c:\documents and settings\All Users\Application Data\MumboJumbo
2011-11-09 18:47 . 2011-12-07 00:13 -------- d-----w- C:\GameHouse Games
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-04 16:00 . 2004-08-19 20:49 75264 ----a-w- c:\windows\system32\drivers\ipsec.sys
2011-11-21 10:47 . 2010-12-16 02:48 6823496 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-10-24 19:29 . 2011-10-24 19:29 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 19:29 . 2011-10-24 19:29 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-10 14:22 . 2004-08-19 21:04 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 16:48 . 2011-05-14 22:28 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-28 07:06 . 2004-08-19 20:49 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 16:41 . 2008-07-30 00:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41 . 2004-08-19 20:49 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41 . 2004-08-19 20:49 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-07-09 21:33 . 2011-07-09 21:33 467 ----a-w- c:\program files\0709201116333877.bat
2011-05-02 20:06 . 2011-05-02 20:06 471 ----a-w- c:\program files\0502201115064509.bat
2011-04-05 02:28 . 2011-04-05 02:28 479 ----a-w- c:\program files\0404201121283981.bat
2011-02-25 20:48 . 2011-02-25 20:48 462 ----a-w- c:\program files\0225201114481685.bat
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PhotoshopElementsSyncAgent"="c:\program files\Adobe\Photoshop Elements 7.0\PhotoshopElementsSyncAgent.exe" [2010-05-22 1779040]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-04-25 139264]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-15 344064]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"DiskeeperSystray"="c:\program files\Executive Software\Diskeeper\DkIcon.exe" [2005-07-26 184408]
"WorksFUD"="c:\program files\Microsoft Works\wkfud.exe" [2001-10-06 24576]
"Microsoft Works Portfolio"="c:\program files\Microsoft Works\WksSb.exe" [2001-08-23 331830]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2001-08-17 28738]
"MoneyStartUp10.0"="c:\program files\Microsoft Money\System\Activation.exe" [2001-07-25 241714]
"iRiver Updater"="c:\program files\iRiver\iRiver Manager\Updater\Updater.exe" [2004-03-10 204800]
"RoxioDragToDisc"="c:\program files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe" [2005-11-22 1687552]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe" [2005-11-22 163840]
"dldwmon.exe"="c:\program files\Dell V505\dldwmon.exe" [2008-10-02 677104]
"dldwamon"="c:\program files\Dell V505\dldwamon.exe" [2008-10-02 16624]
"Dell V505 Fax Server"="c:\program files\Dell V505\fm3032.exe" [2008-10-02 312560]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-11-24 2069344]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-11-18 421160]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-08-31 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2011-10-24 421888]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\YspService.exe" [2010-04-01 243000]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2008-11-04 435096]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Works Calendar Reminders.lnk - c:\program files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe [2001-8-7 24633]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-07-15 14:31 12536 ----a-w- c:\windows\system32\avgrsstx.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BuildBU]
2005-08-17 16:35 61440 ------w- c:\dell\bldbubg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
2004-08-10 09:04 59392 ----a-w- c:\windows\ehome\ehtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QBReminderFlash]
2004-11-11 15:26 26112 ----a-w- c:\program files\Intuit\QuickBooks 2005\Atom\QBReminder.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-10-24 19:28 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
2005-03-23 04:20 339968 ----a-w- c:\windows\stsystra.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2006-11-09 21:07 49263 ----a-w- c:\program files\Java\jre1.5.0_10\bin\jusched.exe
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Adobe\\Photoshop Elements 7.0\\AdobePhotoshopElementsMediaServer.exe"=
"c:\\WINDOWS\\system32\\dldwcoms.exe"=
"c:\\Program Files\\Common Files\\Adobe\\ARM\\1.0\\AdobeARM.exe"=
"c:\\Program Files\\iRiver\\iRiver Manager\\Updater\\Updater.exe"=
"c:\\Program Files\\Malwarebytes' Anti-Malware\\mbam.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Google\\Google Earth\\client\\googleearth.exe"=
"c:\\Program Files\\Google\\Update\\GoogleUpdate.exe"=
"c:\\Program Files\\Common Files\\Java\\Java Update\\jucheck.exe"=
"c:\\Program Files\\Common Files\\Microsoft Shared\\Works Shared\\WkUFind.exe"=
"c:\\Program Files\\Juniper Networks\\Secure Application Manager\\dsSamProxy.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Documents and Settings\\Administrator\\Desktop\\23kjasd123.com.exe"=
.
R0 BlackBox;BlackBox SR2;c:\windows\system32\drivers\BlackBox.sys [12/6/2011 12:44 PM 35712]
R1 MpKslb2ef6e73;MpKslb2ef6e73;c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{288E92B8-7923-4025-A929-6507C09DD3FC}\MpKslb2ef6e73.sys [12/7/2011 9:21 PM 29904]
R1 NEOFLTR_700_16499;Juniper Networks TDI Filter Driver (NEOFLTR_700_16499);c:\windows\system32\drivers\NEOFLTR_700_16499.SYS [10/3/2010 9:11 AM 84336]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [9/16/2008 11:03 AM 162520]
R2 dldw_device;dldw_device;c:\windows\system32\dldwcoms.exe -service --> c:\windows\system32\dldwcoms.exe -service [?]
S1 MpKsl3328c7f5;MpKsl3328c7f5;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{6B86DDF6-7587-4CF6-8868-0BFB7BEDE42B}\MpKsl3328c7f5.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{6B86DDF6-7587-4CF6-8868-0BFB7BEDE42B}\MpKsl3328c7f5.sys [?]
S1 MpKsl49357536;MpKsl49357536;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{087331FB-A1FA-44C1-9A30-36DF120131A2}\MpKsl49357536.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{087331FB-A1FA-44C1-9A30-36DF120131A2}\MpKsl49357536.sys [?]
S1 MpKsl8f8832d8;MpKsl8f8832d8;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{B3425BAC-7AC0-47D5-866B-74DE94A5E102}\MpKsl8f8832d8.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{B3425BAC-7AC0-47D5-866B-74DE94A5E102}\MpKsl8f8832d8.sys [?]
S1 MpKslfaab37e0;MpKslfaab37e0;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{C302A41F-9A19-4947-B9B7-14962618B6EF}\MpKslfaab37e0.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{C302A41F-9A19-4947-B9B7-14962618B6EF}\MpKslfaab37e0.sys [?]
S1 pnzxthor;pnzxthor;\??\c:\windows\system32\drivers\pnzxthor.sys --> c:\windows\system32\drivers\pnzxthor.sys [?]
S2 dldwCATSCustConnectService;dldwCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\dldwserv.exe [10/31/2009 11:33 AM 99568]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/19/2011 8:08 AM 130248]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2/19/2011 8:08 AM 130248]
S3 Normandy;Normandy SR2; [x]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSLB2EF6E73
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-03-08 09:32 128512 ----a-w- c:\windows\system32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-08 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-19 14:08]
.
2011-12-08 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-19 14:08]
.
2011-12-08 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2011-04-27 20:39]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local;<local>
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://hyvee.lifepics.com/net/Uploader/LPUploader45.cab
DPF: {1C3DE665-D259-4C72-9D7D-C51FCB4CCFB9} - hxxp://12.10.30.242/SysCamInst.cab
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-YSearchProtection - c:\program files\Yahoo!\Search Protection\SearchProtection.exe
HKCU-Run-Search Protection - c:\program files\Yahoo!\Search Protection\SearchProtection.exe
HKU-Default-Run-swg - c:\program files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
SafeBoot-39581367.sys
SafeBoot-WinDefend
MSConfigStartUp-DVDLauncher - c:\program files\CyberLink\PowerDVD\DVDLauncher.exe
MSConfigStartUp-mmtask - c:\program files\Musicmatch\Musicmatch Jukebox\mmtask.exe
MSConfigStartUp-RealTray - c:\program files\Real\RealPlayer\RealPlay.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-12-07 21:25
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1294868637-2991204963-1452157466-1005\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:3e,59,2e,96,1d,92,af,4b,42,65,d0,ee,50,f0,cb,a2,b8,ab,da,43,f5,5e,82,
ce,72,d6,ed,54,d2,89,0f,08,76,eb,d7,8c,11,56,61,3d,e3,94,e9,48,1e,8e,e9,ac,\
"??"=hex:19,27,5b,5b,73,11,f8,ae,39,c1,1e,dd,0b,6d,f7,f6
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(1200)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\Ati2evxx.exe
c:\program files\Microsoft Security Client\Antimalware\MsMpEng.exe
c:\program files\AVG\AVG9\avgchsvx.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Executive Software\Diskeeper\DkService.exe
c:\windows\system32\dldwcoms.exe
c:\windows\eHome\ehRecvr.exe
c:\windows\eHome\ehSched.exe
c:\program files\Intel\Intel Matrix Storage Manager\iaantmon.exe
c:\program files\Java\jre6\bin\jqs.exe
c:\windows\system32\LxrJD31s.exe
c:\program files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
c:\program files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
c:\windows\system32\wdfmgr.exe
c:\program files\Yahoo!\SoftwareUpdate\YahooAUService.exe
c:\program files\Dell V505\dldwMsdMon.exe
c:\program files\Common Files\Roxio Shared\SharedCOM8\CPSHelpRunner.exe
c:\windows\system32\dllhost.exe
c:\windows\system32\wscntfy.exe
c:\program files\iPod\bin\iPodService.exe
.
**************************************************************************
.
Completion time: 2011-12-07 21:39:53 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-08 03:39
.
Pre-Run: 87,832,932,352 bytes free
Post-Run: 89,420,050,432 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect
.
- - End Of File - - C99F43C58543EA27ADF898BE4225441F

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:06:22 AM

Posted 09 December 2011 - 02:49 PM

Greetings


I want you to reset the DMA you can do this by this script here - Reset DMA

If you have problems when you click on the link try to right click on the link and select "Save Target As" and then save to your desktop.
Once it is on your desktop right click on the file and select "Run"

If you still can't run it then you can go here "Reset DMA" to see what I want to do



:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



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#5 Renee32

Renee32
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Posted 09 December 2011 - 05:34 PM

OK, I reset the DMA and re-ran Combofix (much faster this time) - the log is below. The computer seemed to be running fine all day and the Malwarebytes and MSE scans came back clean, but before I ran Combofix for the second time I got another MSE pop up saying that it found the "win32/patchload.O" virus.




ComboFix 11-12-09.03 - 12/09/2011 16:12:35.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.359 [GMT -6:00]
Running from: c:\documents and settings\Michele\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Desktop\CFScript.txt
AV: Microsoft Security Essentials *Disabled/Updated* {BCF43643-A118-4432-AEDE-D861FCBCFCDF}
AV: Microsoft Security Essentials *Disabled/Updated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
G:\autorun.inf
G:\Setup.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-11-09 to 2011-12-09 )))))))))))))))))))))))))))))))
.
.
2011-12-09 21:58 . 2011-12-09 21:58 29904 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{C5692620-962A-4C75-8BD5-678402A374F8}\MpKsl506b7500.sys
2011-12-09 21:58 . 2011-12-09 21:58 56200 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{C5692620-962A-4C75-8BD5-678402A374F8}\offreg.dll
2011-12-09 21:52 . 2011-11-21 10:47 6823496 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{C5692620-962A-4C75-8BD5-678402A374F8}\mpengine.dll
2011-12-09 02:17 . 2011-12-09 02:17 -------- d-----w- c:\documents and settings\LocalService\Local Settings\Application Data\PCHealth
2011-12-06 18:44 . 2011-12-06 18:44 35712 ----a-w- c:\windows\system32\drivers\BlackBox.sys
2011-12-04 16:33 . 2011-12-04 16:33 -------- d-sh--w- c:\documents and settings\Administrator\PrivacIE
2011-12-04 15:45 . 2011-12-04 15:45 -------- d-sh--w- c:\documents and settings\Administrator\IECompatCache
2011-12-04 14:52 . 2011-12-04 14:52 -------- d-----w- c:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com
2011-12-04 14:31 . 2011-12-04 14:31 -------- d-sh--w- c:\documents and settings\Administrator\IETldCache
2011-12-04 00:05 . 2011-12-06 22:23 -------- d-sh--w- c:\documents and settings\Local Settings\Application Data\764e59cf
2011-12-02 22:11 . 2011-12-02 22:11 -------- d-----w- c:\documents and settings\Application Data\Awem
2011-11-24 23:12 . 2011-11-24 23:12 -------- d-----w- c:\documents and settings\Application Data\com.amazon.music.uploader
2011-11-15 00:28 . 2011-11-15 00:28 -------- d-----w- c:\documents and settings\Application Data\JaiboGames
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-12-04 16:00 . 2004-08-19 20:49 75264 ----a-w- c:\windows\system32\drivers\ipsec.sys
2011-11-21 10:47 . 2010-12-16 02:48 6823496 ----a-w- c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2011-10-24 19:29 . 2011-10-24 19:29 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 19:29 . 2011-10-24 19:29 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-10-10 14:22 . 2004-08-19 21:04 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 16:48 . 2011-05-14 22:28 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-09-28 07:06 . 2004-08-19 20:49 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 16:41 . 2008-07-30 00:59 611328 ----a-w- c:\windows\system32\uiautomationcore.dll
2011-09-26 16:41 . 2004-08-19 20:49 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 16:41 . 2004-08-19 20:49 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-07-09 21:33 . 2011-07-09 21:33 467 ----a-w- c:\program files\0709201116333877.bat
2011-05-02 20:06 . 2011-05-02 20:06 471 ----a-w- c:\program files\0502201115064509.bat
2011-04-05 02:28 . 2011-04-05 02:28 479 ----a-w- c:\program files\0404201121283981.bat
2011-02-25 20:48 . 2011-02-25 20:48 462 ----a-w- c:\program files\0225201114481685.bat
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PhotoshopElementsSyncAgent"="c:\program files\Adobe\Photoshop Elements 7.0\PhotoshopElementsSyncAgent.exe" [2010-05-22 1779040]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"IAAnotif"="c:\program files\Intel\Intel Matrix Storage Manager\iaanotif.exe" [2005-04-25 139264]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2005-04-15 344064]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2004-07-27 221184]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2004-07-27 81920]
"DiskeeperSystray"="c:\program files\Executive Software\Diskeeper\DkIcon.exe" [2005-07-26 184408]
"WorksFUD"="c:\program files\Microsoft Works\wkfud.exe" [2001-10-06 24576]
"Microsoft Works Portfolio"="c:\program files\Microsoft Works\WksSb.exe" [2001-08-23 331830]
"Microsoft Works Update Detection"="c:\program files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe" [2001-08-17 28738]
"MoneyStartUp10.0"="c:\program files\Microsoft Money\System\Activation.exe" [2001-07-25 241714]
"iRiver Updater"="c:\program files\iRiver\iRiver Manager\Updater\Updater.exe" [2004-03-10 204800]
"RoxioDragToDisc"="c:\program files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe" [2005-11-22 1687552]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe" [2005-11-22 163840]
"dldwmon.exe"="c:\program files\Dell V505\dldwmon.exe" [2008-10-02 677104]
"dldwamon"="c:\program files\Dell V505\dldwamon.exe" [2008-10-02 16624]
"Dell V505 Fax Server"="c:\program files\Dell V505\fm3032.exe" [2008-10-02 312560]
"AVG9_TRAY"="c:\progra~1\AVG\AVG9\avgtray.exe" [2010-11-24 2069344]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-11-18 421160]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2011-08-31 40368]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-03-30 937920]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2011-10-24 421888]
.
[HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\YspService.exe" [2010-04-01 243000]
"DWQueuedReporting"="c:\progra~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" [2008-11-04 435096]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Microsoft Works Calendar Reminders.lnk - c:\program files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe [2001-8-7 24633]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\avgrsstarter]
2010-07-15 14:31 12536 ----a-w- c:\windows\system32\avgrsstx.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BuildBU]
2005-08-17 16:35 61440 ------w- c:\dell\bldbubg.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ehTray]
2004-08-10 09:04 59392 ----a-w- c:\windows\ehome\ehtray.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QBReminderFlash]
2004-11-11 15:26 26112 ----a-w- c:\program files\Intuit\QuickBooks 2005\Atom\QBReminder.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\QuickTime Task]
2011-10-24 19:28 421888 ----a-w- c:\program files\QuickTime\QTTask.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SigmatelSysTrayApp]
2005-03-23 04:20 339968 ----a-w- c:\windows\stsystra.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SunJavaUpdateSched]
2006-11-09 21:07 49263 ----a-w- c:\program files\Java\jre1.5.0_10\bin\jusched.exe
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Adobe\\Photoshop Elements 7.0\\AdobePhotoshopElementsMediaServer.exe"=
"c:\\WINDOWS\\system32\\dldwcoms.exe"=
"c:\\Program Files\\Common Files\\Adobe\\ARM\\1.0\\AdobeARM.exe"=
"c:\\Program Files\\iRiver\\iRiver Manager\\Updater\\Updater.exe"=
"c:\\Program Files\\Malwarebytes' Anti-Malware\\mbam.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Google\\Google Earth\\client\\googleearth.exe"=
"c:\\Program Files\\Google\\Update\\GoogleUpdate.exe"=
"c:\\Program Files\\Common Files\\Java\\Java Update\\jucheck.exe"=
"c:\\Program Files\\Common Files\\Microsoft Shared\\Works Shared\\WkUFind.exe"=
"c:\\Program Files\\Juniper Networks\\Secure Application Manager\\dsSamProxy.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Documents and Settings\\Administrator\\Desktop\\23kjasd123.com.exe"=
.
R0 BlackBox;BlackBox SR2;c:\windows\system32\drivers\BlackBox.sys [12/6/2011 12:44 PM 35712]
R1 MpKsl506b7500;MpKsl506b7500;c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{C5692620-962A-4C75-8BD5-678402A374F8}\MpKsl506b7500.sys [12/9/2011 3:58 PM 29904]
R1 NEOFLTR_700_16499;Juniper Networks TDI Filter Driver (NEOFLTR_700_16499);c:\windows\system32\drivers\NEOFLTR_700_16499.SYS [10/3/2010 9:11 AM 84336]
R2 AdobeActiveFileMonitor7.0;Adobe Active File Monitor V7;c:\program files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe [9/16/2008 11:03 AM 162520]
R2 dldw_device;dldw_device;c:\windows\system32\dldwcoms.exe -service --> c:\windows\system32\dldwcoms.exe -service [?]
S1 MpKsl3328c7f5;MpKsl3328c7f5;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{6B86DDF6-7587-4CF6-8868-0BFB7BEDE42B}\MpKsl3328c7f5.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{6B86DDF6-7587-4CF6-8868-0BFB7BEDE42B}\MpKsl3328c7f5.sys [?]
S1 MpKsl49357536;MpKsl49357536;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{087331FB-A1FA-44C1-9A30-36DF120131A2}\MpKsl49357536.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{087331FB-A1FA-44C1-9A30-36DF120131A2}\MpKsl49357536.sys [?]
S1 MpKsl8f8832d8;MpKsl8f8832d8;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{B3425BAC-7AC0-47D5-866B-74DE94A5E102}\MpKsl8f8832d8.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{B3425BAC-7AC0-47D5-866B-74DE94A5E102}\MpKsl8f8832d8.sys [?]
S1 MpKslfaab37e0;MpKslfaab37e0;\??\c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{C302A41F-9A19-4947-B9B7-14962618B6EF}\MpKslfaab37e0.sys --> c:\documents and settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{C302A41F-9A19-4947-B9B7-14962618B6EF}\MpKslfaab37e0.sys [?]
S1 pnzxthor;pnzxthor;\??\c:\windows\system32\drivers\pnzxthor.sys --> c:\windows\system32\drivers\pnzxthor.sys [?]
S2 dldwCATSCustConnectService;dldwCATSCustConnectService;c:\windows\system32\spool\drivers\w32x86\3\dldwserv.exe [10/31/2009 11:33 AM 99568]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/19/2011 8:08 AM 130248]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [2/19/2011 8:08 AM 130248]
S3 Normandy;Normandy SR2; [x]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSL506B7500
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-03-08 09:32 128512 ----a-w- c:\windows\system32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-09 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-19 14:08]
.
2011-12-09 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-02-19 14:08]
.
2011-12-09 c:\windows\Tasks\MP Scheduled Scan.job
- c:\program files\Microsoft Security Client\Antimalware\MpCmdRun.exe [2011-04-27 20:39]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.yahoo.com/
uInternet Settings,ProxyOverride = *.local;<local>
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} - hxxp://hyvee.lifepics.com/net/Uploader/LPUploader45.cab
DPF: {1C3DE665-D259-4C72-9D7D-C51FCB4CCFB9} - hxxp://12.10.30.242/SysCamInst.cab
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-12-09 16:21
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1294868637-2991204963-1452157466-1005\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
"??"=hex:3e,59,2e,96,1d,92,af,4b,42,65,d0,ee,50,f0,cb,a2,b8,ab,da,43,f5,5e,82,
ce,72,d6,ed,54,d2,89,0f,08,76,eb,d7,8c,11,56,61,3d,e3,94,e9,48,1e,8e,e9,ac,\
"??"=hex:19,27,5b,5b,73,11,f8,ae,39,c1,1e,dd,0b,6d,f7,f6
.
Completion time: 2011-12-09 16:24:46
ComboFix-quarantined-files.txt 2011-12-09 22:24
ComboFix2.txt 2011-12-08 03:39
.
Pre-Run: 89,594,408,960 bytes free
Post-Run: 89,635,119,104 bytes free
.
- - End Of File - - 6ADAF55E4FFF0A6ACA6863A731362B1F

#6 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 09 December 2011 - 10:00 PM

These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

1. click on start
2. then go to settings
3. after that you need control panel
4. look for the icon add/remove programs
click on the following programs

Adobe Reader 8.3.1
J2SE Runtime Environment 5.0 Update 10
Java 2 Runtime Environment, SE v1.4.2_03


and click on remove

Update Adobe Reader

Recently there have been vunerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be carefull not to install anything to do with AskBar.
[/list]

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#7 Renee32

Renee32
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  • Members
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  • Local time:05:22 AM

Posted 10 December 2011 - 11:35 AM

Thanks again for all of your help - I completed your instructions without any problems, and here are the logs. The computer seems to be running normally, although I did get the MSE warning about win32/patchload.o again this morning.

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8348

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/10/2011 10:20:07 AM
mbam-log-2011-12-10 (10-20-07).txt

Scan type: Quick scan
Objects scanned: 203101
Time elapsed: 16 minute(s), 50 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:29:31 AM, on 12/10/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\WINDOWS\system32\dldwcoms.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
C:\Program Files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe
C:\Program Files\Dell V505\dldwmon.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\Program Files\Dell V505\dldwMsdMon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\Roxio Shared\SharedCOM8\CPSHelpRunner.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O2 - BHO: Dell Toolbar - {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Toolbar\toolband.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: YSPManager - {25BC7718-0BFA-40EA-B381-4B2D9732D686} - C:\Program Files\Yahoo!\Search Protection\ysp.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\YTSingleInstance.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn2\yt.dll
O3 - Toolbar: Dell Toolbar - {09B71986-2AC5-482d-B6CB-42EA34F4F85B} - C:\Program Files\Dell Toolbar\toolband.dll
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe"
O4 - HKLM\..\Run: [dldwmon.exe] "C:\Program Files\Dell V505\dldwmon.exe"
O4 - HKLM\..\Run: [dldwamon] "C:\Program Files\Dell V505\dldwamon.exe"
O4 - HKLM\..\Run: [Dell V505 Fax Server] "C:\Program Files\Dell V505\fm3032.exe" /s
O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [PhotoshopElementsSyncAgent] C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsSyncAgent.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\YspService.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\YspService.exe (User 'Default user')
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0C92900E-4D5A-4F04-ACC9-729E1767BBAE} (Image Uploader Control) - http://hyvee.lifepics.com/net/Uploader/LPUploader45.cab
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {1C3DE665-D259-4C72-9D7D-C51FCB4CCFB9} (Panasonic Network Camera) - http://12.10.30.242/SysCamInst.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartActivia.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx1.hotmail.com/mail/w3/resources/MSNPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1173624656312
O16 - DPF: {6F750202-1362-4815-A476-88533DE61D0C} (Kodak Gallery Easy Upload Manager Class) - http://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_2/axofupld.cab
O16 - DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://64.114.238.141/activex/AxisCamControl.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (MSN Games - Installer) - http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
O16 - DPF: {C7DEDA04-2FFF-4B81-AE66-0A0E0EF4AD2F} (Image Uploader Control) - http://hyvee.lifepics.com/net/Uploader/LPUploader57.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://secure.unmc.edu/dana-cached/sc/JuniperSetupClient.cab
O16 - DPF: {FC4CAF5F-91BD-4DD9-ADC1-F3C737E37BC4} (CPlayFirstSweetopiaControl Object) - http://zone.msn.com/bingame/swet/default/Sweetopia.1.0.0.46.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Adobe Active File Monitor V7 (AdobeActiveFileMonitor7.0) - Adobe Systems Incorporated - C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: dldwCATSCustConnectService - Unknown owner - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\\dldwserv.exe
O23 - Service: dldw_device - - C:\WINDOWS\system32\dldwcoms.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: LiveShare P2P Server (RoxLiveShare) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxLiveShare.exe
O23 - Service: RoxMediaDB - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxMediaDB.exe
O23 - Service: RoxUpnpRenderer (RoxUPnPRenderer) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCom\RoxUpnpRenderer.exe
O23 - Service: RoxUpnpServer - Sonic Solutions - C:\Program Files\Roxio\Easy Media Creator 8\Digital Home\RoxUpnpServer.exe
O23 - Service: Roxio Hard Drive Watcher (RoxWatch) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatch.exe
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 14368 bytes

#8 Renee32

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Posted 10 December 2011 - 12:35 PM

After doing all of the above, MSE just turned red again and indicated trojandropper.win/sirefef.B.

#9 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 10 December 2011 - 12:51 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
      O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
      O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
      O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
      O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
      O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
      O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
      O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
      O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
      O4 - HKLM\..\Run: [iRiver Updater] C:\Program Files\iRiver\iRiver Manager\Updater\Updater.exe
      O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 8\Drag to Disc\DrgToDsc.exe"
      O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files\Common Files\Roxio Shared\SharedCOM8\RoxWatchTray.exe"
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKCU\..\Run: [PhotoshopElementsSyncAgent] C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsSyncAgent.exe
      O4 - HKUS\S-1-5-18\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\YspService.exe (User 'SYSTEM')
      O4 - HKUS\.DEFAULT\..\Run: [YSearchProtection] C:\Program Files\Yahoo!\Search Protection\YspService.exe (User 'Default user')
      O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#10 Renee32

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Posted 10 December 2011 - 04:56 PM

I ran the scan, but I somehow skipped over the line about making sure the 'remove found threats' is unticked and 'scan archives' is ticked before I ran it... The default setting is the opposite, so hopefully that didn't mess anything up too badly.
I re-ran it a second time the correct way and both logs are posted below. I did not remove the win32/opencandy files, but those on the first list were removed by eset.


First run:
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1685\A0113202.sys Win32/Patched.NBE trojan deleted - quarantined
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1685\A0114201.sys Win32/Patched.NBE trojan deleted - quarantined
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1685\A0114246.exe Win32/Patched.HN trojan cleaned - quarantined
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1685\A0114247.exe Win32/Patched.HN trojan cleaned - quarantined
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1685\A0114248.exe Win32/Patched.HN trojan cleaned - quarantined
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1685\A0114249.exe Win32/Patched.HN trojan cleaned - quarantined
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1685\A0114250.exe Win32/Patched.HN trojan cleaned - quarantined
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1685\A0114271.sys Win32/Patched.NBE trojan deleted - quarantined
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1685\A0114272.ini a variant of Win32/Sirefef.CH trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1685\A0114281.exe Win32/Patched.HN trojan cleaned - quarantined
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1685\A0114307.sys Win32/Patched.NBE trojan deleted - quarantined
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1685\A0114308.ini a variant of Win32/Sirefef.CH trojan cleaned by deleting - quarantined
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1686\A0115380.exe Win32/Patched.HN trojan cleaned - quarantined
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1688\A0116793.ini a variant of Win32/Sirefef.CH trojan cleaned by deleting - quarantined

Second run:
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1668\A0112583.dll Win32/OpenCandy application
C:\System Volume Information\_restore{3DBD88D2-9FFC-498B-A689-A4771362F918}\RP1685\A0113203.dll Win32/OpenCandy application

#11 gringo_pr

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Posted 10 December 2011 - 09:57 PM

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#12 Renee32

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Posted 12 December 2011 - 07:19 PM

I've followed all of your recommendations and everything appears to be clear and working well. Is it possible that the external hard drive was also infected? Do I need to do anything to clear it? Thank you very, very much for your help!!!

#13 gringo_pr

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Posted 12 December 2011 - 08:06 PM

Hello


on the online scan you can pick which drives to scan so I would have it scan the external drive to be sure



gringo
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#14 gringo_pr

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Posted 15 December 2011 - 08:23 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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