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iexplore.exe; Unseen Audio Ads


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15 replies to this topic

#1 everstalking

everstalking

  • Members
  • 8 posts
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  • Local time:08:11 AM

Posted 04 December 2011 - 03:10 PM

Hello,

I have had this problem for about 3 days now: occasionally, without warning, my computer will start playing audio from various advertisements. The processes (iexplore.exe I think) sometimes exceed five simultaneously, but cannot be seen on the taskbar.

Having installed a firewall, I can also see that certain items are being quarantined somewhat regularly. A scan also revealed something called Troj/ZAKMem-A on my computer and ostensibly quarantined it. I have run Malware Bytes' Quick Scan twice as well, found items, but have still had the malware infection persist.

I also get seemingly unprompted warnings from Java about allowing programs to make changes to my hard drive.


Thanks very much in advance for your help!
.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 8.0.7600.16385 BrowserJavaVersion: 1.6.0_26
Run by admin at 11:51:19 on 2011-12-04
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.3003.2168 [GMT -8:00]
.
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\admin\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Sophos Web Content Scanner: {39ea7695-b3f2-4c44-a4bc-297ada8fd235} - c:\program files\sophos\sophos anti-virus\SophosBHO.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [RESTART_STICKY_NOTES] c:\windows\system32\StikyNot.exe
uRun: [Google Update] "c:\users\admin\appdata\local\google\update\GoogleUpdate.exe" /c
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [Malwarebytes' Anti-Malware] "c:\program files\malwarebytes' anti-malware\mbamgui.exe" /starttray
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [Sophos AutoUpdate Monitor] c:\program files\sophos\autoupdate\almon.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{9BBAFA2F-36F1-472E-8FED-4B6DB22D1265} : DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{9BBAFA2F-36F1-472E-8FED-4B6DB22D1265}\C45577962756C6563737 : DhcpNameServer = 192.168.0.1
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\sophos\sophos~1\SOPHOS~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\admin\appdata\roaming\mozilla\firefox\profiles\kxqw8y46.default\
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\users\admin\appdata\local\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\users\admin\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\admin\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
.
============= SERVICES / DRIVERS ===============
.
R2 SAVService;Sophos Anti-Virus;c:\program files\sophos\sophos anti-virus\SavService.exe [2011-12-2 99864]
R3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\drivers\e1y6032.sys [2009-7-13 214016]
R3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2011-5-26 9344]
R3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\drivers\SonyPI.sys [2011-5-26 14720]
S1 SAVOnAccess;SAVOnAccess;c:\windows\system32\drivers\savonaccess.sys [2011-12-2 123680]
S1 SKMScan;SKMScan;c:\windows\system32\drivers\skmscan.sys [2011-12-2 31736]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2011-12-1 366152]
S2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\sophos\sophos anti-virus\SAVAdminService.exe [2011-12-2 167960]
S2 Sophos AutoUpdate Service;Sophos AutoUpdate Service;c:\program files\sophos\autoupdate\ALsvc.exe [2011-5-6 232472]
S2 swi_service;Sophos Web Intelligence Service;c:\program files\sophos\sophos anti-virus\web intelligence\swi_service.exe [2011-12-2 1543704]
S2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2011-5-18 641464]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-12-1 22216]
S3 sdcfilter;sdcfilter;c:\windows\system32\drivers\sdcfilter.sys [2011-12-2 24312]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\drivers\VSTAZL3.SYS [2009-7-13 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-13 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\drivers\VSTCNXT3.SYS [2009-7-13 661504]
S4 SophosBootDriver;SophosBootDriver;c:\windows\system32\drivers\SophosBootDriver.sys [2011-12-2 22536]
.
=============== Created Last 30 ================
.
2011-12-02 17:52:09 -------- d-----w- c:\users\admin\appdata\local\Sophos
2011-12-02 17:05:41 -------- d-----w- c:\programdata\Sophos Web Intelligence
2011-12-02 17:05:14 -------- d-----w- c:\program files\common files\Cisco Systems
2011-12-02 17:04:52 30744 ----a-w- c:\windows\system32\SophosBootTasks.exe
2011-12-02 17:03:46 123680 ----a-w- c:\windows\system32\drivers\savonaccess.sys
2011-12-02 17:03:32 24312 ----a-w- c:\windows\system32\drivers\sdcfilter.sys
2011-12-02 17:03:31 31736 ----a-w- c:\windows\system32\drivers\skmscan.sys
2011-12-02 17:03:28 131824 ----a-w- c:\windows\system32\sdccoinstaller.dll
2011-12-02 17:03:24 22536 ----a-w- c:\windows\system32\drivers\SophosBootDriver.sys
2011-12-02 17:03:03 -------- d-----w- c:\programdata\Sophos
2011-12-02 17:03:03 -------- d-----w- c:\program files\Sophos
2011-12-02 06:40:15 -------- d-----w- c:\users\admin\appdata\roaming\Malwarebytes
2011-12-02 06:39:54 -------- d-----w- c:\programdata\Malwarebytes
2011-12-02 06:39:51 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-12-02 06:39:51 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-02 05:58:04 116224 ----a-w- c:\programdata\GkCuTbve.exe_
2011-12-02 05:58:04 116224 ----a-w- c:\programdata\GkCuTbve.exe
2011-11-24 20:49:26 -------- d-----w- c:\users\admin\appdata\local\Google
.
==================== Find3M ====================
.
2011-10-24 20:51:52 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
============= FINISH: 11:52:24.97 ===============

Attached Files



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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:11 PM

Posted 07 December 2011 - 11:06 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:11 PM

Posted 10 December 2011 - 01:16 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 everstalking

everstalking
  • Topic Starter

  • Members
  • 8 posts
  • OFFLINE
  •  
  • Local time:08:11 AM

Posted 11 December 2011 - 11:35 PM

Hi Gringo,

Thanks very much for your response; sorry for the lateness of my reply!

ComboFix 11-12-11.02 - admin 12/11/2011 20:08:41.1.2 - x86
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.3003.1974 [GMT -8:00]
Running from: c:\users\admin\Downloads\ComboFix.exe
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Created a new restore point
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\GkCuTbve.exe
c:\windows\$NtUninstallKB44073$
c:\windows\$NtUninstallKB44073$\1636134184
c:\windows\$NtUninstallKB44073$\3537731316\@
c:\windows\$NtUninstallKB44073$\3537731316\bckfg.tmp
c:\windows\$NtUninstallKB44073$\3537731316\cfg.ini
c:\windows\$NtUninstallKB44073$\3537731316\Desktop.ini
c:\windows\$NtUninstallKB44073$\3537731316\keywords
c:\windows\$NtUninstallKB44073$\3537731316\kwrd.dll
c:\windows\$NtUninstallKB44073$\3537731316\L\xadqgnnk
c:\windows\$NtUninstallKB44073$\3537731316\lsflt7.ver
c:\windows\$NtUninstallKB44073$\3537731316\U\00000001.@
c:\windows\$NtUninstallKB44073$\3537731316\U\00000002.@
c:\windows\$NtUninstallKB44073$\3537731316\U\00000004.@
c:\windows\$NtUninstallKB44073$\3537731316\U\80000000.@
c:\windows\$NtUninstallKB44073$\3537731316\U\80000004.@
c:\windows\$NtUninstallKB44073$\3537731316\U\80000032.@
c:\windows\security\Database\tmp.edb
.
.
((((((((((((((((((((((((( Files Created from 2011-11-12 to 2011-12-12 )))))))))))))))))))))))))))))))
.
.
2011-12-12 04:18 . 2011-12-12 04:20 -------- d-----w- c:\users\admin\AppData\Local\temp
2011-12-12 04:18 . 2011-12-12 04:18 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-12 04:06 . 2009-07-13 23:11 80896 ----a-w- c:\windows\system32\drivers\i8042prt.sys
2011-12-02 17:52 . 2011-12-02 17:52 -------- d-----w- c:\users\admin\AppData\Local\Sophos
2011-12-02 17:05 . 2011-12-02 17:05 -------- d-----w- c:\programdata\Sophos Web Intelligence
2011-12-02 17:05 . 2011-12-02 17:05 -------- d-----w- c:\program files\Common Files\Cisco Systems
2011-12-02 17:04 . 2011-12-02 17:03 30744 ----a-w- c:\windows\system32\SophosBootTasks.exe
2011-12-02 17:03 . 2011-12-02 17:54 123680 ----a-w- c:\windows\system32\drivers\savonaccess.sys
2011-12-02 17:03 . 2011-12-02 17:03 24312 ----a-w- c:\windows\system32\drivers\sdcfilter.sys
2011-12-02 17:03 . 2011-12-02 17:03 31736 ----a-w- c:\windows\system32\drivers\skmscan.sys
2011-12-02 17:03 . 2011-12-02 17:03 131824 ----a-w- c:\windows\system32\sdccoinstaller.dll
2011-12-02 17:03 . 2011-12-02 17:03 22536 ----a-w- c:\windows\system32\drivers\SophosBootDriver.sys
2011-12-02 17:03 . 2011-12-02 17:04 -------- d-----w- c:\programdata\Sophos
2011-12-02 17:03 . 2011-12-02 17:04 -------- d-----w- c:\program files\Sophos
2011-12-02 17:02 . 2011-12-02 17:02 -------- d-----w- c:\windows\Sun
2011-12-02 06:40 . 2011-12-02 06:40 -------- d-----w- c:\users\admin\AppData\Roaming\Malwarebytes
2011-12-02 06:39 . 2011-12-02 06:39 -------- d-----w- c:\programdata\Malwarebytes
2011-12-02 06:39 . 2011-12-02 06:39 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-02 06:39 . 2011-09-01 01:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-24 20:49 . 2011-11-24 20:49 -------- d-----w- c:\users\admin\AppData\Local\Google
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-24 20:51 . 2011-05-27 03:09 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-27 03:06 . 2011-05-28 00:02 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-07-14 1173504]
"Steam"="c:\program files\Steam\Steam.exe" [2011-08-01 1242448]
"RESTART_STICKY_NOTES"="c:\windows\System32\StikyNot.exe" [2009-07-14 354304]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
"Windows Mobile Device Center"="c:\windows\WindowsMobile\wmdc.exe" [2007-05-31 648072]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-07-18 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-07-18 174104]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-07-18 151064]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-08-22 13797920]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-09-01 449608]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-09-01 1047208]
"Sophos AutoUpdate Monitor"="c:\program files\Sophos\AutoUpdate\almon.exe" [2011-05-06 494616]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Sophos\SOPHOS~1\sophos_detoured.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SAVService]
@="service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 sdcfilter;sdcfilter;c:\windows\system32\DRIVERS\sdcfilter.sys [2011-12-02 24312]
R4 SophosBootDriver;SophosBootDriver;c:\windows\system32\DRIVERS\SophosBootDriver.sys [2011-12-02 22536]
S1 SAVOnAccess;SAVOnAccess;c:\windows\system32\DRIVERS\savonaccess.sys [2011-12-02 123680]
S1 SKMScan;SKMScan;c:\windows\system32\DRIVERS\skmscan.sys [2011-12-02 31736]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2011-09-01 366152]
S2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\Sophos\Sophos Anti-Virus\SAVAdminService.exe [2011-12-02 167960]
S2 SAVService;Sophos Anti-Virus;c:\program files\Sophos\Sophos Anti-Virus\SavService.exe [2011-12-02 99864]
S2 swi_service;Sophos Web Intelligence Service;c:\program files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [2011-12-02 1543704]
S2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2011-05-18 641464]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\DRIVERS\e1y6032.sys [2009-07-13 214016]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-09-01 22216]
S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168]
S3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\DRIVERS\SFEP.sys [2008-12-09 9344]
S3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\DRIVERS\SonyPI.sys [2009-10-27 14720]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-11 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1855211767-4288340383-807498086-1000Core.job
- c:\users\admin\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-24 20:49]
.
2011-12-12 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1855211767-4288340383-807498086-1000UA.job
- c:\users\admin\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-24 20:49]
.
.
------- Supplementary Scan -------
.
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
FF - ProfilePath - c:\users\admin\AppData\Roaming\Mozilla\Firefox\Profiles\kxqw8y46.default\
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1855211767-4288340383-807498086-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
@Allowed: (Read) (RestrictedCode)
"??"=hex:45,f8,cf,bf,7c,5b,87,27,d2,2d,22,56,e7,a2,a1,c2,81,60,e4,05,9a,5f,ad,
bf,c3,e9,ed,b0,f9,ca,7f,5c,c4,4b,cf,ec,12,ac,1d,9a,4c,1e,d1,24,32,68,6a,21,\
"??"=hex:35,fc,c6,3d,c9,02,ad,db,37,1f,61,de,0f,33,8f,50
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\nvvsvc.exe
c:\windows\system32\nvvsvc.exe
c:\windows\system32\WUDFHost.exe
c:\windows\system32\taskhost.exe
c:\program files\Sophos\AutoUpdate\ALsvc.exe
c:\windows\system32\WUDFHost.exe
c:\windows\system32\conhost.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\Common Files\Steam\SteamService.exe
c:\windows\system32\sppsvc.exe
.
**************************************************************************
.
Completion time: 2011-12-11 20:23:40 - machine was rebooted
ComboFix-quarantined-files.txt 2011-12-12 04:23
.
- - End Of File - - 6D1BC3D2D47162721F26EA5D15D1B166



The computer is doing okay; it is useable, but slower than normal. The computer will also take longer to shut down and to enter sleep mode.

Thanks!

#5 gringo_pr

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Posted 12 December 2011 - 12:15 AM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#6 everstalking

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Posted 12 December 2011 - 01:43 AM

ComboFix 11-12-11.02 - admin 12/11/2011 22:29:41.3.2 - x86
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.3003.1850 [GMT -8:00]
Running from: c:\users\admin\Desktop\ComboFix.exe
Command switches used :: c:\users\admin\Desktop\CFScript.txt
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2011-11-12 to 2011-12-12 )))))))))))))))))))))))))))))))
.
.
2011-12-12 06:36 . 2011-12-12 06:36 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-12-12 04:18 . 2011-12-12 06:37 -------- d-----w- c:\users\admin\AppData\Local\temp
2011-12-12 04:06 . 2009-07-13 23:11 80896 ----a-w- c:\windows\system32\drivers\i8042prt.sys
2011-12-02 17:52 . 2011-12-02 17:52 -------- d-----w- c:\users\admin\AppData\Local\Sophos
2011-12-02 17:05 . 2011-12-02 17:05 -------- d-----w- c:\programdata\Sophos Web Intelligence
2011-12-02 17:05 . 2011-12-02 17:05 -------- d-----w- c:\program files\Common Files\Cisco Systems
2011-12-02 17:04 . 2011-12-02 17:03 30744 ----a-w- c:\windows\system32\SophosBootTasks.exe
2011-12-02 17:03 . 2011-12-02 17:54 123680 ----a-w- c:\windows\system32\drivers\savonaccess.sys
2011-12-02 17:03 . 2011-12-02 17:03 24312 ----a-w- c:\windows\system32\drivers\sdcfilter.sys
2011-12-02 17:03 . 2011-12-02 17:03 31736 ----a-w- c:\windows\system32\drivers\skmscan.sys
2011-12-02 17:03 . 2011-12-02 17:03 131824 ----a-w- c:\windows\system32\sdccoinstaller.dll
2011-12-02 17:03 . 2011-12-02 17:03 22536 ----a-w- c:\windows\system32\drivers\SophosBootDriver.sys
2011-12-02 17:03 . 2011-12-02 17:04 -------- d-----w- c:\programdata\Sophos
2011-12-02 17:03 . 2011-12-02 17:04 -------- d-----w- c:\program files\Sophos
2011-12-02 17:02 . 2011-12-02 17:02 -------- d-----w- c:\windows\Sun
2011-12-02 06:40 . 2011-12-02 06:40 -------- d-----w- c:\users\admin\AppData\Roaming\Malwarebytes
2011-12-02 06:39 . 2011-12-02 06:39 -------- d-----w- c:\programdata\Malwarebytes
2011-12-02 06:39 . 2011-12-02 06:39 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-12-02 06:39 . 2011-09-01 01:00 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-11-24 20:49 . 2011-11-24 20:49 -------- d-----w- c:\users\admin\AppData\Local\Google
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-24 20:51 . 2011-05-27 03:09 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-27 03:06 . 2011-05-28 00:02 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-07-14 1173504]
"Steam"="c:\program files\Steam\Steam.exe" [2011-08-01 1242448]
"RESTART_STICKY_NOTES"="c:\windows\System32\StikyNot.exe" [2009-07-14 354304]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2011-01-30 35736]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-11-10 932288]
"Windows Mobile Device Center"="c:\windows\WindowsMobile\wmdc.exe" [2007-05-31 648072]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-04-08 254696]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-07-18 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-07-18 174104]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-07-18 151064]
"NvCplDaemon"="c:\windows\system32\NvCpl.dll" [2009-08-22 13797920]
"Malwarebytes' Anti-Malware"="c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe" [2011-09-01 449608]
"Malwarebytes' Anti-Malware (reboot)"="c:\program files\Malwarebytes' Anti-Malware\mbam.exe" [2011-09-01 1047208]
"Sophos AutoUpdate Monitor"="c:\program files\Sophos\AutoUpdate\almon.exe" [2011-05-06 494616]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
"AppInit_DLLs"=c:\progra~1\Sophos\SOPHOS~1\sophos_detoured.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\SAVService]
@="service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\SophosAntiVirus]
"DisableMonitoring"=dword:00000001
.
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R3 sdcfilter;sdcfilter;c:\windows\system32\DRIVERS\sdcfilter.sys [2011-12-02 24312]
R4 SophosBootDriver;SophosBootDriver;c:\windows\system32\DRIVERS\SophosBootDriver.sys [2011-12-02 22536]
S1 SAVOnAccess;SAVOnAccess;c:\windows\system32\DRIVERS\savonaccess.sys [2011-12-02 123680]
S1 SKMScan;SKMScan;c:\windows\system32\DRIVERS\skmscan.sys [2011-12-02 31736]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [2011-09-01 366152]
S2 SAVAdminService;Sophos Anti-Virus status reporter;c:\program files\Sophos\Sophos Anti-Virus\SAVAdminService.exe [2011-12-02 167960]
S2 SAVService;Sophos Anti-Virus;c:\program files\Sophos\Sophos Anti-Virus\SavService.exe [2011-12-02 99864]
S2 swi_service;Sophos Web Intelligence Service;c:\program files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe [2011-12-02 1543704]
S2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe [2011-05-18 641464]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;c:\windows\system32\DRIVERS\e1y6032.sys [2009-07-13 214016]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2011-09-01 22216]
S3 netw5v32;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\DRIVERS\netw5v32.sys [2009-07-13 4231168]
S3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\DRIVERS\SFEP.sys [2008-12-09 9344]
S3 SPI;Sony Programmable I/O Control Device;c:\windows\system32\DRIVERS\SonyPI.sys [2009-10-27 14720]
S3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL3.SYS [2009-07-13 207360]
S3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV3.SYS [2009-07-13 980992]
S3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT3.SYS [2009-07-13 661504]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
WindowsMobile REG_MULTI_SZ wcescomm rapimgr
LocalServiceRestricted REG_MULTI_SZ WcesComm RapiMgr
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-11 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1855211767-4288340383-807498086-1000Core.job
- c:\users\admin\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-24 20:49]
.
2011-12-12 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1855211767-4288340383-807498086-1000UA.job
- c:\users\admin\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-24 20:49]
.
.
------- Supplementary Scan -------
.
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
FF - ProfilePath - c:\users\admin\AppData\Roaming\Mozilla\Firefox\Profiles\kxqw8y46.default\
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1855211767-4288340383-807498086-1000\Software\SecuROM\!CAUTION! NEVER A OR CHANGE ANY KEY*]
@Allowed: (Read) (RestrictedCode)
"??"=hex:45,f8,cf,bf,7c,5b,87,27,d2,2d,22,56,e7,a2,a1,c2,81,60,e4,05,9a,5f,ad,
bf,c3,e9,ed,b0,f9,ca,7f,5c,c4,4b,cf,ec,12,ac,1d,9a,4c,1e,d1,24,32,68,6a,21,\
"??"=hex:35,fc,c6,3d,c9,02,ad,db,37,1f,61,de,0f,33,8f,50
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2011-12-11 22:42:10
ComboFix-quarantined-files.txt 2011-12-12 06:42
ComboFix2.txt 2011-12-12 05:37
ComboFix3.txt 2011-12-12 04:23
.
- - End Of File - - FB7330468A77A374AC81CC04B270E5FD


Computer seems to be doing better, could just be my imagination though.

#7 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 12 December 2011 - 02:23 AM

Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realise. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld


These logs are looking alot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts

TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • I would like you to rerun MBAM
  • Double-click mbam icon
  • go to the update tab at the top
  • click on check for updates
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
  • If you accidentally close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the Analyze This button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.

NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 everstalking

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Posted 12 December 2011 - 05:31 PM

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8355

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

12/12/2011 2:18:15 PM
mbam-log-2011-12-12 (14-18-15).txt

Scan type: Quick scan
Objects scanned: 156365
Time elapsed: 16 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


I couldn't get HijackThis to produce a logfile for me - attached is an image of the error message I received.

The computer is doing better, best I can tell. Thanks very much for your help so far!

Attached Files



#9 gringo_pr

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Posted 12 December 2011 - 08:29 PM

sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 everstalking

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Posted 12 December 2011 - 10:47 PM

Ahh, that did it, thanks very much!

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:46:59 PM, on 12/12/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\taskhost.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\Sophos\AutoUpdate\ALMon.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\StikyNot.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Users\admin\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Windows\system32\calc.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Sophos Web Content Scanner - {39EA7695-B3F2-4C44-A4BC-297ADA8FD235} - C:\Program Files\Sophos\Sophos Anti-Virus\SophosBHO.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKLM\..\Run: [Sophos AutoUpdate Monitor] C:\Program Files\Sophos\AutoUpdate\almon.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
O9 - Extra button: @C:\Windows\WindowsMobile\INetRepl.dll,-222 - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O9 - Extra 'Tools' menuitem: @C:\Windows\WindowsMobile\INetRepl.dll,-223 - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Windows\WindowsMobile\INetRepl.dll
O10 - Unknown file in Winsock LSP: c:\programdata\sophos web intelligence\swi_lsp.dll
O10 - Unknown file in Winsock LSP: c:\programdata\sophos web intelligence\swi_lsp.dll
O10 - Unknown file in Winsock LSP: c:\programdata\sophos web intelligence\swi_lsp.dll
O10 - Unknown file in Winsock LSP: c:\programdata\sophos web intelligence\swi_lsp.dll
O10 - Unknown file in Winsock LSP: c:\programdata\sophos web intelligence\swi_lsp.dll
O10 - Unknown file in Winsock LSP: c:\programdata\sophos web intelligence\swi_lsp.dll
O10 - Unknown file in Winsock LSP: c:\programdata\sophos web intelligence\swi_lsp.dll
O10 - Unknown file in Winsock LSP: c:\programdata\sophos web intelligence\swi_lsp.dll
O10 - Unknown file in Winsock LSP: c:\programdata\sophos web intelligence\swi_lsp.dll
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Sophos\SOPHOS~1\sophos_detoured.dll
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Sophos Anti-Virus status reporter (SAVAdminService) - Sophos Limited - C:\Program Files\Sophos\Sophos Anti-Virus\SAVAdminService.exe
O23 - Service: Sophos Anti-Virus (SAVService) - Sophos Limited - C:\Program Files\Sophos\Sophos Anti-Virus\SavService.exe
O23 - Service: Sophos AutoUpdate Service - Sophos Limited - C:\Program Files\Sophos\AutoUpdate\ALsvc.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe
O23 - Service: Sophos Web Intelligence Service (swi_service) - Sophos Limited - C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\swi_service.exe
O23 - Service: Cisco AnyConnect VPN Agent (vpnagent) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe

--
End of file - 5832 bytes

#11 gringo_pr

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Posted 12 December 2011 - 11:32 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKLM\..\Run: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
      O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
      O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKCU\..\Run: [Steam] "C:\Program Files\Steam\Steam.exe" -silent
      O4 - HKCU\..\Run: [RESTART_STICKY_NOTES] C:\Windows\System32\StikyNot.exe
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#12 everstalking

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Posted 13 December 2011 - 02:32 PM

Here we go; these are the results from ESET:

C:\Users\admin\Downloads\cnet_Pazera_Free_MOV_to_AVI_Converter_exe.exe a variant of Win32/InstallCore.D application
C:\Users\admin\Downloads\SoftonicDownloader_for_project64.exe a variant of Win32/SoftonicDownloader.A application

Edited by everstalking, 13 December 2011 - 02:33 PM.


#13 gringo_pr

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Posted 13 December 2011 - 02:34 PM

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo

Edited by gringo_pr, 13 December 2011 - 02:34 PM.

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#14 everstalking

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Posted 13 December 2011 - 03:26 PM

Thank you very much for your help Gringo! Your advice is truly excellent and is very much appreciated.

I have read your post and will get started cleaning up immediately!

Thanks again,
Justin

#15 gringo_pr

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Posted 13 December 2011 - 06:29 PM

you are most welcome


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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