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Slow XP Pro and browser hanging up here


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3 replies to this topic

#1 catfish774

catfish774

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Posted 04 December 2011 - 12:59 PM

.........this IMB Thinkpad is getting slower. And now the Firefox won't completly load. It opens and then hangs up with no graphic display other than the toolbar at top. Clicking on anything results in a (not responding) message at top of screen. I have no troupble with IE8 which I am using now. I even uninstalled and reinstalled Firefox to no avail. Feel like we may have a virus or malware. I also noticed this problem started after a windows update install this am. I have ran PC Tools Spyware Doctor w/anit virus and am currently scanning with Superantispyware.......anymore input guys and gals?

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#2 catfish774

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Posted 04 December 2011 - 01:18 PM

MiniToolBox report:
MiniToolBox by Farbar
Ran by My Ibm (administrator) on 04-12-2011 at 12:15:39
Microsoft Windows XP Service Pack 3 (X86)

***************************************************************************

========================= Flush DNS: ===================================


Windows IP Configuration



Successfully flushed the DNS Resolver Cache.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: :0

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® PRO/Wireless 3945ABG Network Connection = Wireless Network Connection (Connected)
Intel® PRO/1000 PL Network Connection = Local Area Connection (Media disconnected)
Sierra Wireless 1xEV-DO Network Adapter = Wireless Network Connection 3 (Media disconnected)
Bluetooth LAN Access Server Driver = Local Area Connection 16 (Media disconnected)


# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp

# Interface IP Configuration for "Local Area Connection 16"

set address name="Local Area Connection 16" source=dhcp
set dns name="Local Area Connection 16" source=dhcp register=PRIMARY
set wins name="Local Area Connection 16" source=dhcp

# Interface IP Configuration for "Wireless Network Connection 3"

set address name="Wireless Network Connection 3" source=dhcp
set dns name="Wireless Network Connection 3" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection 3" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



Host Name . . . . . . . . . . . . : CATFISH774

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Mixed

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : hsd1.tx.comcast.net.



Ethernet adapter Wireless Network Connection:



Connection-specific DNS Suffix . : hsd1.tx.comcast.net.

Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection

Physical Address. . . . . . . . . : 00-13-02-24-D5-5D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.101

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 192.168.1.1

75.75.76.76

75.75.75.75

Lease Obtained. . . . . . . . . . : Sunday, December 04, 2011 10:07:36 AM

Lease Expires . . . . . . . . . . : Monday, December 05, 2011 10:07:36 AM



Ethernet adapter Local Area Connection:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel® PRO/1000 PL Network Connection

Physical Address. . . . . . . . . : 00-16-41-53-95-32



Ethernet adapter Local Area Connection 16:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Bluetooth LAN Access Server Driver

Physical Address. . . . . . . . . : 00-16-CE-F1-97-AC



Ethernet adapter Wireless Network Connection 3:



Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Sierra Wireless 1xEV-DO Network Adapter

Physical Address. . . . . . . . . : 00-A0-D5-FF-FF-85

Server: cdns02.comcast.net
Address: 75.75.76.76

Name: google.com
Addresses: 173.194.64.104, 173.194.64.103, 173.194.64.99, 173.194.64.105
173.194.64.106, 173.194.64.147



Pinging google.com [173.194.64.105] with 32 bytes of data:



Reply from 173.194.64.105: bytes=32 time=24ms TTL=46

Reply from 173.194.64.105: bytes=32 time=24ms TTL=46



Ping statistics for 173.194.64.105:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 24ms, Maximum = 24ms, Average = 24ms

Server: cdns02.comcast.net
Address: 75.75.76.76

Name: yahoo.com
Addresses: 98.137.149.56, 98.139.180.149, 209.191.122.70, 72.30.2.43



Pinging yahoo.com [72.30.2.43] with 32 bytes of data:



Reply from 72.30.2.43: bytes=32 time=59ms TTL=51

Reply from 72.30.2.43: bytes=32 time=60ms TTL=51



Ping statistics for 72.30.2.43:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 59ms, Maximum = 60ms, Average = 59ms

Server: cdns02.comcast.net
Address: 75.75.76.76

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:



Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 13 02 24 d5 5d ...... Intel® PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
0x3 ...00 16 41 53 95 32 ...... Intel® PRO/1000 PL Network Connection - Packet Scheduler Miniport
0x30005 ...00 16 ce f1 97 ac ...... Bluetooth LAN Access Server Driver - Packet Scheduler Miniport
0x30006 ...00 a0 d5 ff ff 85 ...... Sierra Wireless 1xEV-DO Network Adapter - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.101 25
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.101 192.168.1.101 20
192.168.1.0 255.255.255.0 192.168.1.101 192.168.1.101 25
192.168.1.101 255.255.255.255 127.0.0.1 127.0.0.1 25
192.168.1.255 255.255.255.255 192.168.1.101 192.168.1.101 25
224.0.0.0 240.0.0.0 192.168.1.101 192.168.1.101 25
255.255.255.255 255.255.255.255 192.168.1.101 30006 1
255.255.255.255 255.255.255.255 192.168.1.101 192.168.1.101 1
255.255.255.255 255.255.255.255 192.168.1.101 3 1
255.255.255.255 255.255.255.255 192.168.1.101 30005 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog9 01 C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll [329688] (PC Tools Research Pty Ltd.)
Catalog9 02 C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll [329688] (PC Tools Research Pty Ltd.)
Catalog9 03 C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll [329688] (PC Tools Research Pty Ltd.)
Catalog9 04 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Program Files\Common Files\PC Tools\Lsp\PCTLsp.dll [329688] (PC Tools Research Pty Ltd.)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 31 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 32 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 33 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 34 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 35 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 36 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 37 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 38 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 39 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 40 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 41 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 42 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 43 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 44 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 45 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 46 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 47 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 48 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 49 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 50 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 51 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 52 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 53 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 54 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 55 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 56 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 57 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 58 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 59 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 60 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 61 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 62 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 63 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 64 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 65 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 66 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/04/2011 10:13:26 AM) (Source: Application Error) (User: )
Description: Faulting application pccleaners.exe, version 10.0.0.0, faulting module pccleaners.exe, version 10.0.0.0, fault address 0x00063ffe.
Processing media-specific event for [pccleaners.exe!ws!]

Error: (12/04/2011 09:50:33 AM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.

Error: (12/04/2011 09:50:05 AM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.

Error: (12/04/2011 09:11:13 AM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.

Error: (12/04/2011 09:09:31 AM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.

Error: (12/04/2011 08:48:47 AM) (Source: Application Error) (User: )
Description: Faulting application yahoomessenger.exe, version 10.0.0.1270, faulting module pctlsp.dll, version 1.0.118.0, fault address 0x00004f27.
Processing media-specific event for [yahoomessenger.exe!ws!]

Error: (12/03/2011 09:59:37 AM) (Source: Application Error) (User: )
Description: Faulting application yahoomessenger.exe, version 10.0.0.1270, faulting module pctlsp.dll, version 1.0.118.0, fault address 0x00004f27.
Processing media-specific event for [yahoomessenger.exe!ws!]

Error: (12/02/2011 07:27:19 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.

Error: (12/02/2011 07:26:19 PM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.

Error: (12/02/2011 08:15:04 AM) (Source: PerfNet) (User: )
Description: Unable to open the Server service. Server performance data
will not be returned. Error code returned is in data DWORD 0.


System errors:
=============
Error: (12/04/2011 09:58:05 AM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%1053

Error: (12/04/2011 09:58:05 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the Google Update Service (gupdate) service to connect.

Error: (12/04/2011 09:58:05 AM) (Source: DCOM) (User: SYSTEM)
Description: DCOM got error "%%1053" attempting to start the service gupdate with arguments "/comsvc"
in order to run the server:
{4EB61BAC-A3B6-4760-9581-655041EF4D69}

Error: (12/04/2011 09:48:46 AM) (Source: Service Control Manager) (User: )
Description: The Pure Networks Platform Service service terminated unexpectedly. It has done this 1 time(s).

Error: (12/04/2011 09:48:43 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
TfFsMon
TfSysMon

Error: (12/04/2011 09:48:43 AM) (Source: Service Control Manager) (User: )
Description: The Windows Image Acquisition (WIA) service hung on starting.

Error: (12/04/2011 09:48:40 AM) (Source: Service Control Manager) (User: )
Description: The Pure Networks Platform Service service hung on starting.

Error: (12/04/2011 09:47:08 AM) (Source: Service Control Manager) (User: )
Description: The Zune Bus Enumerator Driver service failed to start due to the following error:
%%2

Error: (12/04/2011 09:09:54 AM) (Source: Service Control Manager) (User: )
Description: The Zune Bus Enumerator service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (12/04/2011 09:08:44 AM) (Source: Service Control Manager) (User: )
Description: The Pure Networks Platform Service service terminated unexpectedly. It has done this 1 time(s).


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

32 Bit HP CIO Components Installer (Version: 3.1.1)
8500A909_eDocs (Version: 1.00.0000)
8500A909_Help (Version: 1.00.0000)
8500A909a (Version: 50.0.165.000)
Access Help (Version: 1.00)
Adobe Flash Player 10 ActiveX (Version: 10.0.45.2)
Adobe Flash Player 11 Plugin (Version: 11.0.1.152)
Adobe Reader 7.0 (Version: 7.0.0)
Apple Application Support (Version: 1.3.2)
Apple Mobile Device Support (Version: 3.2.0.47)
Apple Software Update (Version: 2.1.1.116)
ATI - Software Uninstall Utility (Version: 6.14.10.1014)
ATI Catalyst Control Center (Version: 1.2.2180.38582)
ATI Display Driver (Version: 8.204-051220a1-031127C-Lenovo)
ATI HYDRAVISION (Version: 3.25.0006)
Bonjour (Version: 2.0.2.0)
BPD_DSWizards (Version: 1.00.0000)
bpd_scan (Version: 3.00.0000)
BPDSoftware (Version: 50.0.165.000)
BPDSoftware_Ini (Version: 1.00.0000)
Browser Defender 3.0 (Version: 3.0.0.312)
BufferChm (Version: 120.0.194.000)
CameraHelperMsi (Version: 13.00.1774.0)
Destination Component (Version: 110.0.0.0)
DeviceDiscovery (Version: 120.0.194.000)
DeviceManagementQFolder (Version: 1.00.0000)
DocMgr (Version: 120.0.000.000)
DocProc (Version: 12.0.0.0)
eReg (Version: 1.20.138.34)
Family Tree Maker
Fax (Version: 120.0.194.000)
Google Earth Plug-in (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.79)
GPBaseService (Version: 100.0.187.000)
GPBaseService2 (Version: 120.0.194.000)
Help Center (Version: 1.03)
High Definition Audio Driver Package - KB888111 (Version: 20040219.000000)
HP Customer Participation Program 12.0 (Version: 12.0)
HP Document Manager 2.0 (Version: 2.0)
HP Imaging Device Functions 12.0 (Version: 12.0)
HP Photo and Imaging 2.0 - All-in-One (Version: 1.10.0000)
HP Photo and Imaging 2.0 - All-in-One Drivers (Version: 1.10.0000)
HP Photo and Imaging 2.0 - hp psc 2100 series
hp psc 2100 series (Version: 1.10.0000)
HP Smart Web Printing (Version: 4.05)
HP Solution Center 12.0 (Version: 12.0)
HP Update (Version: 4.000.011.006)
HPProductAssistant (Version: 120.0.194.000)
HPSSupply (Version: 120.0.194.000)
IBM 32-bit Runtime Environment for Java 2, v1.4.2 (Version: 1.4.2)
Intel® PRO Network Connections Drivers
Intel® PROSet/Wireless Software (Version: 10.1.0.3 API)
InterVideo WinDVD (Version: 5.0-B11.300)
InterVideo WinDVD Creator (Version: 3.0.01.177)
iTunes (Version: 10.0.0.68)
Java Auto Updater (Version: 2.0.2.1)
Java™ 6 Update 19 (Version: 6.0.190)
Java™ 6 Update 3 (Version: 1.6.0.30)
Java™ SE Runtime Environment 6 Update 1 (Version: 1.6.0.10)
Linksys EasyLink Advisor
Linksys EasyLink Advisor (Version: 3.11.9139.94)
Logitech SetPoint 6.22 (Version: 6.22.24)
Logitech Vid (Version: 1.70.1044)
Logitech Webcam Software (Version: 2.0)
LWS Facebook (Version: 13.01.1018.0)
LWS Gallery (Version: 13.01.1018.0)
LWS Help_main (Version: 13.01.1025.0)
LWS Launcher (Version: 13.01.1024.0)
LWS Motion Detection (Version: 13.01.1018.0)
LWS Pictures And Video (Version: 13.01.1018.0)
LWS Video Mask Maker (Version: 13.00.1774.0)
LWS VideoEffects (Version: 13.00.1774.0)
LWS Webcam Software (Version: 13.00.1774.0)
LWS WLM Plugin (Version: 1.00.1774.0)
LWS YouTube Plugin (Version: 13.01.1022.0)
MarketResearch (Version: 120.0.226.000)
mCore (Version: 5.45.0000)
mDriver (Version: 5.45.0000)
Message Center (Version: 1.03)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft ActiveSync (Version: 4.5.5096.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft Office 2000 Small Business (Version: 9.00.2720)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft User-Mode Driver Framework Feature Pack 1.9
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (Version: 9.0.30729.5570)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft WinUsb 1.0
mMHouse (Version: 5.45.0000)
MP3 Rocket
mPfMgr (Version: 5.45.0000)
MPM (Version: 1.00.0000)
mProSafe (Version: 9.00.0000)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
mWlsSafe (Version: 9.00.0000)
mXML (Version: 5.45.0000)
Network (Version: 120.0.194.000)
OCR Software by I.R.I.S. 12.0 (Version: 12.0)
Officejet Pro 8500 A909 Series (Version: 12.0)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
PC-Doctor 5 for Windows (Version: 5.00.3371.03)
Picasa 3 (Version: 3.8)
ProductContext (Version: 50.0.165.000)
Productivity Center Supplement for ThinkPad (Version: 1.01)
Pure Networks Platform (Version: 11.1.9051.0)
QuickTime (Version: 7.67.75.0)
RecordNow Audio (Version: 2.0.4)
RecordNow Copy (Version: 2.0.4)
RecordNow Data (Version: 2.0.4)
Registry Mechanic 10.0 (Version: 10.0)
Remove Multimedia Center
Rescue and Recovery - Client Security Solution (Version: 3.01.0037.00)
Scan (Version: 12.0.0.0)
Shop for HP Supplies (Version: 12)
Sierra Wireless MC5720 Package for Access Connections (Version: 6.18.0.0)
SmartWebPrinting (Version: 120.0.194.000)
Software Installer (Version: 3.21.0601)
SolutionCenter (Version: 120.0.194.000)
Sonic DLA (Version: 5.1.0)
SoundMAX (Version: 5.10.01.4270)
Spelling Dictionaries For Adobe Reader Package (Version: 7.0.0)
Spyware Doctor with AntiVirus 8.0 (Version: 8.0)
Status (Version: 120.0.194.000)
System Migration Assistant (Version: 5.02.0014)
ThinkPad Bluetooth with Enhanced Data Rate Software (Version: 5.5.0.7900)
ThinkPad Configuration (Version: 1.51)
ThinkPad EasyEject Utility (Version: 2.22)
ThinkPad FullScreen Magnifier (Version: 1.16)
ThinkPad Keyboard Customizer Utility (Version: 1.3.22.0)
ThinkPad Modem (Version: 7.39.00.50)
ThinkPad PC Card Power Policy (Version: 1.02)
ThinkPad Power Management Driver (Version: 1.33)
ThinkPad Power Manager (Version: 1.12)
ThinkPad Presentation Director (Version: 2.41b)
ThinkPad UltraNav Driver (Version: 7.5.17.18)
ThinkPad UltraNav Wizard (Version: 3.03)
ThinkVantage Access Connections (Version: 4.12)
ThinkVantage Active Protection System (Version: 1.40)
ThinkVantage Away Manager (Version: 1.0.9.0)
ThinkVantage Fingerprint Software 5.4 (Version: 5.4.0.2659)
ThinkVantage Productivity Center (Version: 1.03)
ThinkVantage System Update (Version: 1.00.120)
ThinkVantage Technologies Welcome Message (Version: 1.12)
Toolbox (Version: 120.0.194.000)
TrackPoint Accessibility Features (Version: 1.11.0.0)
TrayApp (Version: 120.0.194.000)
UnloadSupport (Version: 11.0.0)
USB Driver
VZAccess Manager for Lenovo (Version: 5.4.8)
Wallpapers (Version: 2.0)
WebEx Support Manager for Internet Explorer (Version: 6.5.47)
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 120.0.194.000)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 10 Hotfix - KB894476
Windows Media Player 11
Windows Mobile Device Updater Component (Version: 04.07.1407.00)
Windows XP Service Pack 3 (Version: 20080414.031525)
XP Themes (Version: 1.00.0000)
Yahoo! Messenger

========================= Memory info: ===================================

Percentage of memory in use: 56%
Total physical RAM: 3070.36 MB
Available physical RAM: 1337.13 MB
Total Pagefile: 4954.07 MB
Available Pagefile: 3243.58 MB
Total Virtual: 2047.88 MB
Available Virtual: 1964.27 MB

========================= Partitions: =====================================

1 Drive c: (IBM_PRELOAD) (Fixed) (Total:232.31 GB) (Free:186.98 GB) NTFS

========================= Users: ========================================

User accounts for \\

Administrator ASPNET Guest
HelpAssistant My Ibm SUPPORT_388945a0

========================= Minidump Files ==================================

C:\WINDOWS\Minidump\Mini013110-01.dmp
C:\WINDOWS\Minidump\Mini013110-02.dmp

**** End of log ****

#3 hamluis

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Posted 04 December 2011 - 01:20 PM

I don't believe that malware targets a specific browser, I would think it would be more of a shotgun approach or something more directed to the O/S, not the browser.

If it were me, I'd start with the browser add-ons.

Slow Computer-browser Check Here First; It May Not Be Malware - http://www.bleepingcomputer.com/forums/topic87058.html

Louis

#4 catfish774

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Posted 04 December 2011 - 02:01 PM

Firefox will not load. IE will load.
I click to open FF and it hangs before anything can load other than a small toolbar. I have uninstalled it and reinstalled it, same result. I even tried to restore XP to an earlier point, but after the restart it tells me that the computer cannot be restored to an earlier point. I even tried other restore points, no help.

Cat
______________________________________________________________________________________________________________________________

I don't believe that malware targets a specific browser, I would think it would be more of a shotgun approach or something more directed to the O/S, not the browser.

If it were me, I'd start with the browser add-ons.

Slow Computer-browser Check Here First; It May Not Be Malware - http://www.bleepingcomputer.com/forums/topic87058.html

Louis






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