Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

fltmgr.sys BSOD


  • This topic is locked This topic is locked
4 replies to this topic

#1 VeeMike

VeeMike

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:03:43 AM

Posted 04 December 2011 - 11:54 AM

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_29
Run by ssee at 11:50:54 on 2011-12-04
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2038.1314 [GMT -5:00]
.
AV: Trend Micro Client/Server Security Agent Antivirus *Enabled/Updated* {59A08C12-F425-44EC-9CC5-D44F223DE452}
FW: Trend Micro Personal Firewall *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Citrix\GoToMyPC\g2svc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Citrix\GoToMyPC\g2comm.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Citrix\GoToMyPC\g2pre.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\Client Server Security Agent\ntrtscan.exe
C:\Program Files\Citrix\GoToMyPC\g2tray.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Trend Micro\Client Server Security Agent\tmlisten.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trend Micro\Client Server Security Agent\TmProxy.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\Program Files\Trend Micro\Client Server Security Agent\pccntmon.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Intuit\DataProtect\IntuitDataProtect.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\Intuit\QuickBooks 2011\QBW32.EXE
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Trend Micro\Client Server Security Agent\TmPfw.exe
C:\Program Files\Trend Micro\Client Server Security Agent\CNTAoSMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

AND

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume2
Install Date: 3/14/2008 3:26:01 PM
System Uptime: 12/4/2011 11:37:49 AM (0 hours ago)
.
Motherboard: Dell Inc. | | 0GX297
Processor: Intel® Pentium® D CPU 3.00GHz | Microprocessor | 2992/800mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 74 GiB total, 52.016 GiB free.
D: is CDROM ()
G: is NetworkDisk (NTFS) - 115 GiB total, 1.974 GiB free.
K: is NetworkDisk (NTFS) - 115 GiB total, 1.974 GiB free.
M: is NetworkDisk (NTFS) - 115 GiB total, 1.974 GiB free.
Q: is NetworkDisk (NTFS) - 115 GiB total, 1.974 GiB free.
Z: is NetworkDisk (NTFS) - 115 GiB total, 1.974 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP572: 9/5/2011 4:58:03 PM - System Checkpoint
RP573: 9/6/2011 5:31:36 PM - System Checkpoint
RP574: 9/7/2011 5:03:29 PM - Software Distribution Service 3.0
RP575: 9/8/2011 5:10:48 PM - System Checkpoint
RP576: 9/9/2011 5:22:55 PM - System Checkpoint
RP577: 9/10/2011 6:48:00 PM - System Checkpoint
RP578: 9/11/2011 6:58:57 PM - System Checkpoint
RP579: 9/12/2011 7:22:55 PM - System Checkpoint
RP580: 9/13/2011 8:35:30 PM - System Checkpoint
RP581: 9/14/2011 8:58:58 PM - System Checkpoint
RP582: 9/15/2011 10:24:29 PM - System Checkpoint
RP583: 9/16/2011 11:50:52 AM - Installed GoToMyPC
RP584: 9/16/2011 11:51:27 AM - Printer Driver GoToMyPC UPD Driver Installed
RP585: 9/16/2011 11:57:56 AM - Software Distribution Service 3.0
RP586: 9/16/2011 12:16:50 PM - Software Distribution Service 3.0
RP587: 9/17/2011 12:31:23 PM - System Checkpoint
RP588: 9/18/2011 12:42:51 PM - System Checkpoint
RP589: 9/19/2011 1:17:48 PM - System Checkpoint
RP590: 9/20/2011 1:29:49 PM - System Checkpoint
RP591: 9/21/2011 2:05:47 PM - System Checkpoint
RP592: 9/22/2011 2:29:49 PM - System Checkpoint
RP593: 9/23/2011 2:41:46 PM - System Checkpoint
RP594: 9/24/2011 4:05:48 PM - System Checkpoint
RP595: 9/26/2011 10:35:16 AM - System Checkpoint
RP596: 9/27/2011 11:13:05 AM - System Checkpoint
RP597: 9/28/2011 11:52:15 AM - System Checkpoint
RP598: 9/29/2011 12:34:31 PM - System Checkpoint
RP599: 9/30/2011 12:49:07 PM - System Checkpoint
RP600: 10/1/2011 1:01:08 PM - System Checkpoint
RP601: 10/2/2011 1:25:36 PM - System Checkpoint
RP602: 10/3/2011 2:51:01 PM - System Checkpoint
RP603: 10/4/2011 4:56:19 PM - System Checkpoint
RP604: 10/5/2011 5:51:42 PM - System Checkpoint
RP605: 10/6/2011 6:25:06 PM - System Checkpoint
RP606: 10/7/2011 6:38:16 PM - System Checkpoint
RP607: 10/8/2011 7:31:27 PM - System Checkpoint
RP608: 10/9/2011 9:16:45 PM - System Checkpoint
RP609: 10/10/2011 9:58:35 PM - System Checkpoint
RP610: 10/11/2011 10:22:36 PM - System Checkpoint
RP611: 10/12/2011 10:34:33 PM - System Checkpoint
RP612: 10/13/2011 10:58:34 PM - System Checkpoint
RP613: 10/14/2011 11:10:35 PM - System Checkpoint
RP614: 10/15/2011 11:34:36 PM - System Checkpoint
RP615: 10/16/2011 11:46:33 PM - System Checkpoint
RP616: 10/17/2011 11:58:34 PM - System Checkpoint
RP617: 10/19/2011 12:34:33 AM - System Checkpoint
RP618: 10/20/2011 1:46:33 AM - System Checkpoint
RP619: 10/21/2011 2:10:35 AM - System Checkpoint
RP620: 10/22/2011 2:34:33 AM - System Checkpoint
RP621: 10/23/2011 4:10:35 AM - System Checkpoint
RP622: 10/24/2011 4:22:35 AM - System Checkpoint
RP623: 10/25/2011 4:24:36 AM - System Checkpoint
RP624: 10/26/2011 5:11:38 AM - System Checkpoint
RP625: 10/27/2011 5:46:33 AM - System Checkpoint
RP626: 10/28/2011 5:58:34 AM - System Checkpoint
RP627: 10/29/2011 6:24:43 AM - System Checkpoint
RP628: 10/30/2011 6:56:53 AM - System Checkpoint
RP629: 10/31/2011 12:58:40 PM - System Checkpoint
RP630: 11/1/2011 1:45:46 PM - System Checkpoint
RP631: 11/2/2011 2:38:57 PM - System Checkpoint
RP632: 11/10/2011 9:33:06 AM - Installed Java™ 6 Update 29
RP633: 11/10/2011 9:55:14 AM - Installed ISO Recorder
RP634: 11/10/2011 12:52:43 PM - Software Distribution Service 3.0
RP635: 11/10/2011 1:23:24 PM - Software Distribution Service 3.0
RP636: 11/11/2011 2:10:12 PM - System Checkpoint
RP637: 11/13/2011 2:02:20 PM - System Checkpoint
RP638: 11/15/2011 1:28:29 PM - System Checkpoint
RP639: 11/16/2011 2:16:55 PM - System Checkpoint
RP640: 11/17/2011 9:32:22 AM - Software Distribution Service 3.0
RP641: 11/17/2011 9:44:24 AM - RegClean Pro Thu, Nov 17, 11 09:44
RP642: 11/18/2011 10:55:08 AM - System Checkpoint
RP643: 11/20/2011 1:10:07 PM - System Checkpoint
RP644: 11/21/2011 1:37:42 PM - System Checkpoint
RP645: 11/22/2011 1:57:37 PM - System Checkpoint
RP646: 11/23/2011 2:57:36 PM - System Checkpoint
RP647: 11/25/2011 8:50:40 AM - System Checkpoint
RP648: 11/25/2011 11:48:05 AM - Installed Intel Processor Diagnostic Tool
RP649: 11/26/2011 12:35:36 PM - System Checkpoint
RP650: 11/27/2011 12:47:48 PM - System Checkpoint
RP651: 11/27/2011 2:18:48 PM - Software Distribution Service 3.0
RP652: 11/27/2011 2:20:55 PM - Software Distribution Service 3.0
RP653: 11/28/2011 10:18:23 AM - Installed Chipset Software Installer
RP654: 11/29/2011 10:35:28 AM - System Checkpoint
RP655: 11/29/2011 11:27:57 AM - Removed Microsoft Office Live Meeting 2005
RP656: 11/29/2011 11:28:55 AM - Removed PCShowBuzz and PureRadio
RP657: 11/30/2011 12:08:46 PM - System Checkpoint
RP658: 12/1/2011 12:39:43 PM - System Checkpoint
RP659: 12/2/2011 1:36:24 PM - System Checkpoint
RP660: 12/3/2011 3:37:16 PM - System Checkpoint
.
==== Installed Programs ======================
.
Adobe Acrobat 8 Standard
Adobe Acrobat 8.3.1 - CPSID_83708
Adobe Acrobat 8.3.1 Standard
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Acrobat Connect Add-in
Adobe Flash Player 11 ActiveX
Broadcom Gigabit Integrated Controller
CertifiedMail - Send Certified for Outlook 2000, XP, 2003 and 2007
CollectMaxWin - Workstation
Compatibility Pack for the 2007 Office system
Crystal Reports Client
Data Lifeguard Diagnostic for Windows 1.24
Dell Driver Download Manager
Dell Resource CD
GoToMeeting 4.1.0.366
GoToMyPC
High Definition Audio Driver Package - KB835221
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Inbox Toolbar
Intel Processor Diagnostic Tool
Intel® Graphics Media Accelerator Driver
ISO Recorder
Java Auto Updater
Java™ 6 Update 29
Java™ 6 Update 5
Malwarebytes' Anti-Malware version 1.51.2.1300
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2003 Primary Interop Assemblies
Microsoft Office File Validation Add-In
Microsoft Office Professional Edition 2003
Microsoft Silverlight
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Visual Studio 2005 Tools for Office Runtime
Move Networks Media Player for Internet Explorer
Mozilla Firefox (3.6.12)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
OGA Notifier 2.0.0048.0
QuickBooks
QuickBooks Pro 2006
QuickBooks Pro 2008
QuickBooks Pro 2011
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360131)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2416400)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2482017)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544521)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2559049)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2586448)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165-v2)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
SoundMAX
SUPERAntiSpyware
Timeslips 2006 Local
Trend Micro Client/Server Security Agent
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Windows (KB971513)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB943729)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB978207)
WebEx
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Management Framework Core
Windows Media Format Runtime
Windows Search 4.0
Windows XP Service Pack 3
.
==== Event Viewer Messages From Past Week ========
.
12/4/2011 11:39:46 AM, error: System Error [1003] - Error code 1000008e, parameter1 c000001d, parameter2 b9edab39, parameter3 a76f58c0, parameter4 00000000.
12/3/2011 4:08:57 PM, error: System Error [1003] - Error code 00000024, parameter1 001902fe, parameter2 ba57b3ac, parameter3 ba57b0a8, parameter4 b9edab39.
12/1/2011 7:12:53 PM, error: Service Control Manager [7034] - The QBCFMonitorService service terminated unexpectedly. It has done this 1 time(s).
11/30/2011 9:24:51 PM, error: atapi [9] - The device, \Device\Ide\IdePort0, did not respond within the timeout period.
11/30/2011 10:47:36 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 bf80499d, parameter3 a70ac868, parameter4 00000000.
11/29/2011 9:08:40 AM, error: System Error [1003] - Error code 1000008e, parameter1 c000001d, parameter2 b9edab39, parameter3 a78e194c, parameter4 00000000.
11/28/2011 9:53:06 AM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the WMI Performance Adapter service to connect.
11/28/2011 9:53:06 AM, error: Service Control Manager [7000] - The WMI Performance Adapter service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
11/28/2011 9:51:01 AM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 b9ed3cfc, parameter3 a780f91c, parameter4 00000000.
11/28/2011 10:34:42 AM, error: System Error [1003] - Error code 1000008e, parameter1 c000001d, parameter2 b9edab39, parameter3 ba257b44, parameter4 00000000.
11/27/2011 12:55:12 PM, error: Service Control Manager [7031] - The Windows Search service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 30000 milliseconds: Restart the service.
.
==== End Of File ===========================

BC AdBot (Login to Remove)

 


#2 VeeMike

VeeMike
  • Topic Starter

  • Members
  • 21 posts
  • OFFLINE
  •  
  • Local time:03:43 AM

Posted 04 December 2011 - 11:58 AM

http://www.bleepingcomputer.com/forums/topic429566.html

#3 HelpBot

HelpBot

    Bleepin' Binary Bot


  • Bots
  • 12,600 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:03:43 AM

Posted 09 December 2011 - 11:55 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

***************************************************

Posted Image In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.

CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/430696 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

***************************************************

Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#4 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,926 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:10:43 AM

Posted 10 December 2011 - 06:33 AM

Hello, if you still need help, please post the requested logs.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#5 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,926 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:10:43 AM

Posted 18 December 2011 - 12:29 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users