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XP 2012 virus then computer will not boot


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21 replies to this topic

#16 johnpsyc

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Posted 10 December 2011 - 05:38 PM

All files sent except for c:\documents and settings\John\Application Data\AVG\Rescue\PC Tuneup 2011\101205111314781.rsc

I can see the file in windows explorer, but the folder "Application Data' does not show in the open dialogue box when I click on Browse.

Also, I'm assuming that the iPod file is the correct one. The one I sent had an Apple icon rather than the usual plain box icon. In the folder 'iPodService.Resources' there a a number of additional folders. I didn't look in them.

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#17 JSntgRvr

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Posted 11 December 2011 - 12:13 AM

Yes. The file submitted also looks clean, so I assume these are false positives.

How is the computer doing?

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#18 johnpsyc

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Posted 11 December 2011 - 07:09 AM

Seems ok. boots well and runs fast enough and no pop ups.

any idea why the original problem with the blue screen and not starting happened?

Do you suggest any virus security program over others? I was using MIcrosoft Essentials. Also, can/should I use a malware program with the virus protection program?

#19 JSntgRvr

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Posted 11 December 2011 - 03:54 PM

I would recommend AVAST as an antivirus and malwarebytes pro edition. When installing AVAST, register, update and perform a full scan.

In your case seems Microsoft Security Essentials removed a registry key that you were able to restore under the Last Configuration. The type of infection your computer had however, always behave unexpectedly.

Rename Combofix to Uninstall and click on it. That should remove the application and its quarantine.

Manually remove any other tool used during this session.

Let me know the outcome after running AVAST.

Edited by JSntgRvr, 11 December 2011 - 03:54 PM.

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#20 johnpsyc

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Posted 11 December 2011 - 05:47 PM

Interesting: when I installed AVAST I got an error message that said The path 'C:\Documents and Settings\Allusers\ApplicationData\MFAData\pack\vc_red.msi' cannot be found.

The program continued with the install. trial version is only 30 days. Is it worth the money to purchase a 2 year deal?

Full scan complete. No threats found.

#21 JSntgRvr

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Posted 11 December 2011 - 06:14 PM

Interesting: when I installed AVAST I got an error message that said The path 'C:\Documents and Settings\Allusers\ApplicationData\MFAData\pack\vc_red.msi' cannot be found.

The program continued with the install. trial version is only 30 days. Is it worth the money to purchase a 2 year deal?

Full scan complete. No threats found.

AVAST is free, unless you want the extras. This version is good as long as you observe good practices in the internet. In my case it blocks anything known that may affect my computer. After the trial period you may select the free license.

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#22 JSntgRvr

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Posted 21 December 2011 - 09:06 PM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

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