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"Windows cannot access the specified drive, path or file."


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#1 EducatedGuess

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Posted 03 December 2011 - 07:35 PM

Hi. I run both IE and Mozilla Firefox on an older Gateway laptop. IE still works fine but all the sudden Firefox won't open or load. The complete message I get is: "Windows cannot access the specified device, path or file. You may not have the appropiate permission to access the item."

To my knowledge, neither my wife or I have installed any new programs to cause this to happen.

I'm sure this is a common problem. Would somebody be so kind as to send me a link to troubleshoot and fix this?

Thanks Much,
Educated Guess

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#2 noknojon

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Posted 03 December 2011 - 09:37 PM

Hi -
The common response is to Uninstall and then Reinstall the program or service causing this message (Firefox) -
Then make sure you have the latest updated version of the program -

Regards -

#3 narenxp

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Posted 06 December 2011 - 03:42 PM

This is not common problem

You may need help of virus removal team because this is a symptom of rootkits


Post your issue in Am i infected forum




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