Hoping to get some help here as I have been without internet connection for almost a week now!
About a week ago I was infected with some serious viruses that MalwareBytes was not picking up. I downloaded AVG Antivirus 2012 which seemed to find and fix everything, but after restarting I noticed my internet connection had been lost. This computer is directly connected with the ethernet cord and my other computer which is connected via wifi has no issues. The status is stuck at "acquiring network address" and my IP is at 0.0.0.0.
One thing I did notice was during the AVG scan that found and fixed my computer, it mentioned that my netbt.sys file was infected with the Trojan Horse Agent_r.ATS.
After doing a bunch of searches for similar issues I've tried using winsockfix, lspfix, and still have had no luck. My DHCP and TCP/IP are enabled.
I'm not very tech-savvy so I would really appreciate some step by step guidance to help me get back online!! Thanks so much in advance!
Edited by hamluis, 03 December 2011 - 06:26 PM.
Moved from XP to Am I Infected.