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Help, safe mode virus!


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#1 Ihatevirus04

Ihatevirus04

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Posted 03 December 2011 - 05:56 PM

Hello,
I have encountered a really annoying problem on my computer (using other computer).
I was playing a game when a virus pops out from Avast!
I haven't really see what it is since my computer froze so I shut it down.
And then, when I logged back in, this XP Antispyware 2012 popped out and started scanning my computer, I exactly knew what this
is. So, I restarted my computer and went to safe mode with networking, where there I can delete that virus with Malware Bytes.
But! Here is the thing, when I logged on, the XP Antispyware 2012 popped out and came scanning on my computer in safe mode. I can't
open anything since it won't let me open anything both in safe mode and normal mode. Please help! I do not know what to do and I am worried.
(I have also done research on google and found nothing useful)
Thanks to all that replies! I appreciate it. :)

Edited by hamluis, 03 December 2011 - 06:22 PM.
Moved from XP to Am I Infected.


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#2 boopme

boopme

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Posted 03 December 2011 - 11:01 PM

Hello, there are a couple steps in here that I feel will help.

Please follow our Removal Guide here (Uninstall Guide) .
After reading how the malware is misleading you ...
You will move to the Automated Removal Instructions

After you completed that, post your scan log here,let me know how things are.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
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