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I think my DNS is infected


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3 replies to this topic

#1 tb4um

tb4um

  • Members
  • 2 posts
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  •  
  • Local time:08:57 PM

Posted 03 December 2011 - 04:18 PM

Hi all,
When I try to access certain websites through Chrome or Firefox I get the message "Opps! Google Chrome could not find etc" or "Server not found" on firefox. I am not sure what is causing this. I recently had the Win 7 Security 2012 Virus and seemed to remove that with out any hitches, but prior to that I believe I had some sort of browser redirect virus. I tried my best to eliminate it and I seem to have gotten it under control except for the fact that I am being prevented from accessing certain sites that I know work. The virus no longer redirects me to their sites I just cannot access sites that I want to view.

I think it is my DNS because when I am connected to say a public or school network I am able to access all the sites, it is only when I am on my home network that I have this problem.

Please help!


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8080.16413 BrowserJavaVersion: 1.6.0_24
Run by Alex at 16:21:29 on 2011-12-03
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.3003.1588 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Spyware Doctor *Disabled/Updated* {94076BB2-F3DA-227F-9A1E-F060FF73600F}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\STacSV.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\rundll32.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_x86_neutral_9691412ff1876250\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\PROGRA~1\PHAROS~1\Core\CTskMstr.exe
C:\Windows\system32\PnkBstrA.exe
C:\Program Files\PC Tools Security\pctsAuxs.exe
C:\Program Files\PC Tools Security\pctsSvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\PC Tools Security\pctsGui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Windows\system32\wuauclt.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\Windows\System32\Eap3Host.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\explorer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Alex\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Alex\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\rundll32.exe
C:\Users\Alex\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Alex\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Alex\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Alex\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\WmiApSrv.exe
C:\Users\Alex\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Alex\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = <local>;*.local
uURLSearchHooks: UrlSearchHook Class: {00000000-6e41-4fd3-8538-502f5495e5fc} -
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Ask Toolbar BHO: {d4027c7f-154a-4066-a1ad-4243d8127440} - Ask Toolbar
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} -
uRun: [RegistryMechanic]
uRun: [Google Update] "c:\users\alex\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [MFARestart] "c:\programdata\mfadata\pack\avgrunasx.exe" /usereg
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [ISTray] "c:\program files\pc tools security\pctsGui.exe" /hideGUI
StartupFolder: c:\users\alex\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
uPolicies-explorer: HideSCAHealth = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
LSP: c:\program files\common files\pc tools\lsp\PCTLsp.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{19B7D78A-C10E-4EED-9443-55F3D9DADA7A} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{F558909B-E373-48E1-9C1E-991D45DC2B9B} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{F558909B-E373-48E1-9C1E-991D45DC2B9B}\255575962756C6563737 : DhcpNameServer = 128.6.224.114 128.6.216.19
TCP: Interfaces\{F558909B-E373-48E1-9C1E-991D45DC2B9B}\341627279616765684F6573756 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{F558909B-E373-48E1-9C1E-991D45DC2B9B}\3757C64716E616 : DhcpNameServer = 10.0.0.1
TCP: Interfaces\{F558909B-E373-48E1-9C1E-991D45DC2B9B}\E456470274561627 : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{F558909B-E373-48E1-9C1E-991D45DC2B9B}\F62716E67656 : DhcpNameServer = 192.168.1.1
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\alex\appdata\roaming\mozilla\firefox\profiles\qyxsxesa.default\
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4ccafd7b&v=6.103.018.001&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.3.21.53\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\alex\appdata\local\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\users\alex\appdata\roaming\mozilla\firefox\profiles\qyxsxesa.default\extensions\battlefieldplay4free@ea.com\plugins\npBP4FUpdater.dll
FF - plugin: c:\users\alex\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\alex\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Battlefield Play4Free: battlefieldplay4free@ea.com - %profile%\extensions\battlefieldplay4free@ea.com
FF - Ext: AVG Security Toolbar em:version=6.103.018.001 em:displayname=AVG Security Toolbar em:iconURL=chrome://tavgp/skin/logo.ico em:creator=AVG Technologies em:description=AVG Security Toolbar em:homepageURL=http://www.avg.com >: avg@igeared - c:\program files\avg\avg10\toolbar\firefox\avg@igeared
FF - Ext: AVG Safe Search: {1E73965B-8B48-48be-9C8D-68B920ABC1C4} - c:\program files\avg\avg10\Firefox4
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2011-11-28 263888]
R0 pctDS;PC Tools Data Store;c:\windows\system32\drivers\pctDS.sys [2011-11-28 338880]
R0 pctEFA;PC Tools Extended File Attributes;c:\windows\system32\drivers\pctEFA.sys [2011-11-28 656320]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 299984]
R1 PCTSD;PC Tools Spyware Doctor Driver;c:\windows\system32\drivers\PCTSD.sys [2011-11-28 233976]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_x86_neutral_9691412ff1876250\AEstSrv.exe [2009-3-2 81920]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 265400]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2010-7-16 26168]
R2 sdAuxService;PC Tools Auxiliary Service;c:\program files\pc tools security\pctsAuxs.exe [2011-11-28 371472]
R2 sdCoreService;PC Tools Security Service;c:\program files\pc tools security\pctsSvc.exe [2011-11-28 1117144]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 21072]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2009-3-1 139776]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-11 135664]
S2 MSWU-27f802f9;MSWU-27f802f9;c:\windows\system32\27f802f9.exe --> c:\windows\system32\27f802f9.exe [?]
S2 MSWU-f36decbb;MSWU-f36decbb;c:\windows\system32\f36decbb.exe --> c:\windows\system32\f36decbb.exe [?]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2010-5-29 1153368]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2010-10-29 517448]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-12-11 135664]
S3 MusCAudio;MusCAudio;c:\windows\system32\drivers\MusCAudio.sys [2010-2-4 23096]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2010-2-26 1343400]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2011-12-03 20:51:57 -------- d-----w- c:\program files\WiseFixer
2011-12-02 21:15:00 -------- d-----w- c:\users\alex\appdata\local\{A65DD84F-E8D1-42D6-8E18-BD89EE9D5B9A}
2011-12-02 21:14:48 -------- d-----w- c:\users\alex\appdata\local\{13302050-EBFF-4193-B71B-7EFD159C622F}
2011-12-02 21:09:55 -------- d-----w- c:\users\alex\appdata\local\{571AADC8-1516-421D-B129-0E47BD69FCD3}
2011-12-02 21:09:41 -------- d-----w- c:\users\alex\appdata\local\{4F751EE9-ED4E-4B52-80C0-ECB4F0B5527F}
2011-12-02 19:36:25 -------- d-----w- c:\users\alex\appdata\local\{B06DD118-4763-4252-9495-3CEB8417956A}
2011-11-30 21:29:58 -------- d-----w- c:\users\alex\appdata\local\{CAF398AC-B7BA-4220-8014-1102317A0216}
2011-11-30 21:29:08 -------- d-----w- c:\users\alex\appdata\local\{9B7E365D-DBD0-4A0C-A974-80E12066B1D3}
2011-11-28 18:36:34 656320 ----a-w- c:\windows\system32\drivers\pctEFA.sys
2011-11-28 18:36:34 338880 ----a-w- c:\windows\system32\drivers\pctDS.sys
2011-11-28 18:36:32 251560 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2011-11-28 18:36:32 105280 ----a-w- c:\windows\system32\drivers\pctwfpfilter.sys
2011-11-28 18:36:24 263888 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2011-11-28 18:36:24 160576 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2011-11-28 18:36:20 233976 ----a-w- c:\windows\system32\drivers\PCTSD.sys
2011-11-28 18:36:19 70664 ----a-w- c:\windows\system32\drivers\pctplsg.sys
2011-11-28 18:36:13 -------- d-----w- c:\programdata\PC Tools
2011-11-28 18:36:13 -------- d-----w- c:\program files\PC Tools Security
2011-11-28 18:36:13 -------- d-----w- c:\program files\common files\PC Tools
2011-11-28 18:32:36 -------- d-----w- c:\windows\system32\sdtmp
2011-11-21 05:35:16 -------- d-----w- c:\program files\iPod
2011-11-16 18:30:48 -------- d-----w- c:\users\alex\appdata\local\{98B34B33-F220-42A6-ADD1-BD8F2A3B4C3A}
2011-11-09 06:34:53 1285488 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 06:34:52 708608 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-09 06:34:49 2339840 ----a-w- c:\windows\system32\win32k.sys
.
==================== Find3M ====================
.
2011-10-24 19:29:02 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2011-10-24 19:29:02 69632 ----a-w- c:\windows\system32\QuickTime.qts
2011-09-05 18:37:12 348160 ----a-w- c:\windows\system32\MSVCR71.DLL
2011-09-05 18:37:08 438976 ----a-w- c:\windows\system32\Mshflxgd.ocx
2011-09-05 18:37:08 244024 ----a-w- c:\windows\system32\Msflxgrd.ocx
2011-09-05 18:37:08 212240 ----a-w- c:\windows\system32\Richtx32.ocx
2011-09-05 18:37:08 196608 ----a-w- c:\windows\system32\Utility.dll
2011-09-05 18:37:08 140288 ----a-w- c:\windows\system32\COMDLG32.OCX
2011-09-05 18:37:08 117507 ----a-w- c:\windows\system32\msinet.ocx
2011-09-05 18:37:08 1081616 ----a-w- c:\windows\system32\MSCOMCTL.OCX
2011-09-05 18:37:00 139264 ----a-w- c:\windows\system32\gswin32c.exe
.
============= FINISH: 16:22:40.18 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 10/8/2009 12:25:35 AM
System Uptime: 12/2/2011 11:53:23 AM (29 hours ago)
.
Motherboard: Quanta | | 3602
Processor: Intel® Core™2 Duo CPU P7350 @ 2.00GHz | CPU | 2000/1066mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 222 GiB total, 61.818 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 1.848 GiB free.
E: is CDROM ()
F: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description:
Device ID: ACPI\ENE0100\4&299F2498&0
Manufacturer:
Name:
PNP Device ID: ACPI\ENE0100\4&299F2498&0
Service:
.
==== System Restore Points ===================
.
RP251: 4/23/2011 8:05:19 PM - Made by Registry Mechanic
RP252: 4/23/2011 8:13:42 PM - Windows Update
RP253: 4/27/2011 1:20:57 PM - Windows Update
RP254: 5/4/2011 5:14:39 PM - Scheduled Checkpoint
RP255: 5/7/2011 1:38:46 PM - Installed AVG 2011
RP256: 9/6/2011 1:11:14 PM - Windows Update
RP257: 9/7/2011 1:50:16 PM - Windows Update
RP258: 9/14/2011 3:00:23 AM - Windows Update
RP259: 9/16/2011 3:00:25 AM - Windows Update
RP260: 9/24/2011 3:11:21 PM - Scheduled Checkpoint
RP261: 9/28/2011 11:50:14 PM - Windows Update
RP262: 10/6/2011 12:00:33 AM - Scheduled Checkpoint
RP263: 10/13/2011 4:49:18 PM - Scheduled Checkpoint
RP264: 10/16/2011 1:30:31 PM - Windows Update
RP265: 10/27/2011 6:36:13 PM - Scheduled Checkpoint
RP266: 11/4/2011 5:42:29 PM - Scheduled Checkpoint
RP267: 11/9/2011 3:00:26 AM - Windows Update
RP268: 11/11/2011 3:00:25 AM - Windows Update
RP269: 11/18/2011 5:14:57 PM - Scheduled Checkpoint
RP270: 11/27/2011 11:14:59 PM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Acrobat.com
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader X (10.0.1)
AnyClient 2.2
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG 2011
Battlefield Play4Free
BitTorrent
Bonjour
D3DX10
DC++ 0.674
DivX Setup
Feedback Tool
Google Chrome
Google Talk Plugin
Google Update Helper
iCloud
iTunes
Java Auto Updater
Java™ 6 Update 24
Junk Mail filter update
Malwarebytes' Anti-Malware
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft IntelliPoint 8.0
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MobileMe Control Panel
Mozilla Firefox (3.5.18)
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OpenOffice.org 3.2
Pharos
PunkBuster Services
Quick PDF Converter v4.1
QuickTime
Registry Mechanic v9.0
SecureW2 Enterprise Client 3.5.0
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Smart PDF Converter 6.1.0.425
Spelling Dictionaries Support For Adobe Reader 9
Spyware Doctor 8.0
SSH Secure Shell
Synaptics Pointing Device Driver
System Requirements Lab CYRI
True BASIC Bronze Edition
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.4053
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WiseFixer 3.2
.
==== Event Viewer Messages From Past Week ========
.
12/2/2011 5:29:49 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service.
12/2/2011 10:28:03 AM, Error: Service Control Manager [7003] - The SBSD Security Center Service service depends the following service: wscsvc. This service might not be installed.
12/2/2011 10:27:28 AM, Error: sptd [4] -
11/30/2011 5:02:12 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
11/29/2011 10:58:37 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the BFE service.
11/29/2011 10:58:07 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk0\DR0.
11/28/2011 12:37:18 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
11/28/2011 11:34:55 PM, Error: Microsoft-Windows-Application-Experience [205] - The Program Compatibility Assistant service failed to perform the phase two initialization.
11/27/2011 2:49:02 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SysMain service.
.
==== End Of File ===========================

Edited by tb4um, 03 December 2011 - 04:24 PM.


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#2 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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Posted 04 December 2011 - 12:45 AM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
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  • OFFLINE
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  • Gender:Male
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  • Local time:09:57 PM

Posted 07 December 2011 - 09:30 AM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
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  • Gender:Male
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  • Local time:09:57 PM

Posted 10 December 2011 - 01:11 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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