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Virus Issue


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13 replies to this topic

#1 dylanmn

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Posted 03 December 2011 - 12:53 PM

A few days ago I returned to my comptuer to see about 100 pop ups and my computer freaking out. To make a long story short, I ran my computer in safe mode, removed the viruses using Rkill and Malwarebytes. It didn't fix it, so I went to restored my computer to a point that was two days earlier.

Well yesterday I was on the computer, (this time on the internet) when my internet closed a billion warning signs popped up. I went to repeat what I did the other day but it says I cannot restore to the previous version because the "System failed to extract the file" and then it said some MozillaFirefox file. I opened in safemode and removed Firefox to see if that would work (don't make fun of me if that was pointless). Anway, malwarebytes isn't picking up the trojans (the first time this happened it found 3), and I can't restore it.

You guys lead me and I'll do whatever you want. Thanks guys

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#2 dylanmn

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Posted 03 December 2011 - 02:20 PM

Hey sorry I forgot to mention I'm using Windows 7. Anything else you need to know please let me know.

Thanks

#3 Broni

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Posted 03 December 2011 - 04:56 PM

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and be sure to re-enable your anti-virus, Firewall and any other security programs you had disabled.

IMPORTANT! If for some reason GMER refuses to run, try again.
If it still fails, try to UN-check "Devices" in right pane.
If still no joy, try to run it from Safe Mode.

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#4 dylanmn

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Posted 03 December 2011 - 07:18 PM

Might be a dumb question, but is it okay if I do all this in safe mode? I can't use the computer without it being in safe mode.

Thanks a lot!

#5 Broni

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Posted 03 December 2011 - 08:11 PM

Go ahead for now.

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#6 dylanmn

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Posted 04 December 2011 - 01:10 AM

Results of screen317's Security Check version 0.99.24
Windows 7 x64 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````````````````````
Antivirus/Firewall Check:

Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
AVG Security Toolbar
WMI entry may not exist for antivirus; attempting automatic update.
```````````````````````````````
Anti-malware/Other Utilities Check:

Ad-Aware
Malwarebytes' Anti-Malware
Java™ 6 Update 25
Java™ 6 Update 22
Out of date Java installed!
Adobe Flash Player ( 10.2.152.26) Flash Player Out of Date!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Ad-Aware AAWService.exe
Ad-Aware AAWTray.exe
``````````End of Log````````````


MiniToolBox by Farbar
Ran by Dylan (administrator) on 03-12-2011 at 23:47:19
Windows 7 Home Premium Service Pack 1 (X64)

***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
Compact Wireless-G USB Network Adapter = Wireless Network Connection 3 (Connected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 4 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Dylan-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : ndsu.nodak.edu

Wireless LAN adapter Wireless Network Connection 4:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 00-23-69-6C-7B-8E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

Connection-specific DNS Suffix . : ndsu.nodak.edu
Description . . . . . . . . . . . : Compact Wireless-G USB Network Adapter
Physical Address. . . . . . . . . : 00-23-69-6C-7B-8F
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:4930:50:0:ede0:6dd6:ebc9:403b(Preferred)
Temporary IPv6 Address. . . . . . : 2001:4930:50:0:add4:c2d8:386c:c639(Preferred)
Link-local IPv6 Address . . . . . : fe80::ede0:6dd6:ebc9:403b%13(Preferred)
IPv4 Address. . . . . . . . . . . : 134.129.51.208(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Lease Obtained. . . . . . . . . . : Saturday, December 03, 2011 6:15:24 PM
Lease Expires . . . . . . . . . . : Sunday, December 04, 2011 12:12:17 AM
Default Gateway . . . . . . . . . : fe80::209:e9ff:fe7b:a900%13
134.129.50.100
DHCP Server . . . . . . . . . . . : 134.129.111.41
DNS Servers . . . . . . . . . . . : 134.129.111.111
134.129.201.29
Primary WINS Server . . . . . . . : 134.129.111.178
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : ndsu.nodak.edu
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 00-24-E8-09-B0-2E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:4930:50:0:78a1:2380:eb4e:ca7a(Preferred)
Temporary IPv6 Address. . . . . . : 2001:4930:50:0:5d8f:41fb:31d1:e4b9(Preferred)
Link-local IPv6 Address . . . . . : fe80::78a1:2380:eb4e:ca7a%10(Preferred)
IPv4 Address. . . . . . . . . . . : 134.129.50.228(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.254.0
Lease Obtained. . . . . . . . . . : Saturday, December 03, 2011 6:15:08 PM
Lease Expires . . . . . . . . . . : Sunday, December 04, 2011 12:15:09 AM
Default Gateway . . . . . . . . . : fe80::209:e9ff:fe7b:a900%10
134.129.50.100
DHCP Server . . . . . . . . . . . : 134.129.111.41
DNS Servers . . . . . . . . . . . : 134.129.111.111
134.129.201.29
Primary WINS Server . . . . . . . : 134.129.111.178
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.ndsu.nodak.edu:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{9770540F-7F98-4F95-BF52-E06BA01BA7C2}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: ns1.NoDak.edu
Address: 134.129.111.111

Name: google.com
Addresses: 74.125.225.84
74.125.225.80
74.125.225.81
74.125.225.82
74.125.225.83


Pinging google.com [74.125.225.83] with 32 bytes of data:
Reply from 74.125.225.83: bytes=32 time=69ms TTL=51
Reply from 74.125.225.83: bytes=32 time=69ms TTL=51

Ping statistics for 74.125.225.83:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 69ms, Maximum = 69ms, Average = 69ms
Server: ns1.NoDak.edu
Address: 134.129.111.111

Name: yahoo.com
Addresses: 98.139.180.149
209.191.122.70
72.30.2.43
98.137.149.56


Pinging yahoo.com [98.137.149.56] with 32 bytes of data:
Reply from 98.137.149.56: bytes=32 time=79ms TTL=48
Reply from 98.137.149.56: bytes=32 time=80ms TTL=48

Ping statistics for 98.137.149.56:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 79ms, Maximum = 80ms, Average = 79ms
Server: ns1.NoDak.edu
Address: 134.129.111.111

Name: bleepingcomputer.com
Address: 208.43.87.2


Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:
Reply from 208.43.87.2: Destination host unreachable.
Reply from 208.43.87.2: Destination host unreachable.

Ping statistics for 208.43.87.2:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
14...00 23 69 6c 7b 8e ......Microsoft Virtual WiFi Miniport Adapter
13...00 23 69 6c 7b 8f ......Compact Wireless-G USB Network Adapter
10...00 24 e8 09 b0 2e ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
17...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
20...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 134.129.50.100 134.129.50.228 20
0.0.0.0 0.0.0.0 134.129.50.100 134.129.51.208 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
134.129.50.0 255.255.254.0 On-link 134.129.50.228 276
134.129.50.0 255.255.254.0 On-link 134.129.51.208 281
134.129.50.228 255.255.255.255 On-link 134.129.50.228 276
134.129.51.208 255.255.255.255 On-link 134.129.51.208 281
134.129.51.255 255.255.255.255 On-link 134.129.50.228 276
134.129.51.255 255.255.255.255 On-link 134.129.51.208 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 134.129.50.228 276
224.0.0.0 240.0.0.0 On-link 134.129.51.208 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 134.129.50.228 276
255.255.255.255 255.255.255.255 On-link 134.129.51.208 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
10 36 ::/0 fe80::209:e9ff:fe7b:a900
13 41 ::/0 fe80::209:e9ff:fe7b:a900
1 306 ::1/128 On-link
10 28 2001:4930:50::/64 On-link
13 33 2001:4930:50::/64 On-link
10 276 2001:4930:50:0:5d8f:41fb:31d1:e4b9/128
On-link
10 276 2001:4930:50:0:78a1:2380:eb4e:ca7a/128
On-link
13 281 2001:4930:50:0:add4:c2d8:386c:c639/128
On-link
13 281 2001:4930:50:0:ede0:6dd6:ebc9:403b/128
On-link
10 276 fe80::/64 On-link
13 281 fe80::/64 On-link
10 276 fe80::78a1:2380:eb4e:ca7a/128
On-link
13 281 fe80::ede0:6dd6:ebc9:403b/128
On-link
1 306 ff00::/8 On-link
10 276 ff00::/8 On-link
13 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)
Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.)
x64-Catalog5 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/03/2011 06:15:35 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Scheduled Checkpoint). Additional information: 0x80070017.

Error: (12/03/2011 06:15:21 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/03/2011 03:35:39 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed AVG 2012; Error = 0x8007043c).

Error: (12/03/2011 03:35:36 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed AVG 2012; Error = 0x8007043c).

Error: (12/03/2011 03:35:32 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed AVG 2012; Error = 0x8007043c).

Error: (12/03/2011 03:35:30 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed AVG 2012; Error = 0x8007043c).

Error: (12/03/2011 03:35:28 PM) (Source: System Restore) (User: )
Description: Failed to create restore point (Process = C:\Windows\system32\msiexec.exe /V; Description = Installed AVG 2012; Error = 0x8007043c).

Error: (12/03/2011 03:19:54 PM) (Source: System Restore) (User: )
Description: An unspecified error occurred during System Restore: (Scheduled Checkpoint). Additional information: 0x80070017.

Error: (12/03/2011 03:19:11 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/03/2011 01:49:39 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (12/03/2011 08:35:23 PM) (Source: NetBT) (User: )
Description: The name "DYLAN-PC :0" could not be registered on the interface with IP address 134.129.51.208.
The computer with the IP address 134.129.111.178 did not allow the name to be claimed by
this computer.

Error: (12/03/2011 08:35:23 PM) (Source: NetBT) (User: )
Description: The name "DYLAN-PC :0" could not be registered on the interface with IP address 134.129.50.228.
The computer with the IP address 134.129.111.178 did not allow the name to be claimed by
this computer.

Error: (12/03/2011 06:15:44 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (12/03/2011 06:15:44 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (12/03/2011 06:15:36 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (12/03/2011 06:15:25 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (12/03/2011 06:15:16 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Avgldx64
Avgmfx64
discache
spldr
Wanarpv6

Error: (12/03/2011 03:20:03 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (12/03/2011 03:20:02 PM) (Source: DCOM) (User: )
Description: 1084WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

Error: (12/03/2011 03:19:55 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}


Microsoft Office Sessions:
=========================
Error: (05/19/2010 01:16:38 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 2 seconds with 0 seconds of active time. This session ended with a crash.

Error: (05/19/2010 01:15:11 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 6 seconds with 0 seconds of active time. This session ended with a crash.

Error: (05/18/2010 11:57:38 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6514.5000, Microsoft Office Version: 12.0.6425.1000. This session lasted 7 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
µTorrent (Version: 2.0.0)
7-Zip 4.65 (x64 edition) (Version: 4.65.00.0)
AAC Decoder (Version: 7.1.0)
Acrobat.com (Version: 0.0.0)
Acrobat.com (Version: 1.1.377)
Ad-Aware
Ad-Aware (Version: 8.3.0)
Adobe AIR (Version: 1.0.4990)
Adobe AIR (Version: 1.0.8.4990)
Adobe Flash Player 10 ActiveX (Version: 10.0.22.87)
Adobe Flash Player 10 Plugin (Version: 10.2.152.26)
Adobe Reader 9.4.6 (Version: 9.4.6)
Advanced Tactical Center™ 1.0 (Version: 1.0.0.0)
AIM 6
AMD Drag and Drop Transcoding (Version: 2.00.0000)
Anki
Apple Application Support (Version: 1.5.0)
Apple Mobile Device Support (Version: 3.4.0.25)
Apple Software Update (Version: 2.1.1.116)
Ask Toolbar (Version: 1.13.1.0)
ATI Catalyst Install Manager (Version: 3.0.769.0)
AutoUpdate (Version: 1.1)
AVG 2012 (Version: 12.0.1873)
AVG 2012 (Version: 12.0.2102)
AVG 2012 (Version: 2012.0.1873)
AVG Security Toolbar (Version: 8.0.0.40)
BlackBerry Desktop Software 5.0.1 (Version: 5.0.1.37)
BlackBerry Desktop Software 6.0 (Version: 6.0.0.40)
BlackBerry Device Software Updater (Version: 6.0.1.27)
Bonjour (Version: 2.0.4.0)
Byki (Version: 4.0)
Byki Express
CAM UnZip 4.5
CameraHelperMsi (Version: 13.00.1774.0)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Core Implementation (Version: 2010.0406.2133.36843)
Catalyst Control Center Graphics Full Existing (Version: 2010.0406.2133.36843)
Catalyst Control Center Graphics Full New (Version: 2010.0406.2133.36843)
Catalyst Control Center Graphics Light (Version: 2010.0406.2133.36843)
Catalyst Control Center Graphics Previews Common (Version: 2010.0406.2133.36843)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0406.2133.36843)
Catalyst Control Center HydraVision Full (Version: 2010.0406.2133.36843)
Catalyst Control Center InstallProxy (Version: 2010.0406.2133.36843)
ccc-core-static (Version: 2010.0406.2133.36843)
ccc-utility64 (Version: 2010.0406.2133.36843)
CCC Help English (Version: 2010.0406.2132.36843)
Compatibility Pack for the 2007 Office system (Version: 12.0.6425.1000)
Complitly
Conexant D850 PCI V.92 Modem (Version: 7.74.00)
CyberLink PowerDirector (Version: 9.0.0.2330)
CyberLink WaveEditor (Version: 1.0.1.2318)
D3DX10 (Version: 15.4.2368.0902)
Dell Dock (Version: 1.0.0)
Dell Edoc Viewer (Version: 1.0.0)
Dell Getting Started Guide (Version: 1.00.0000)
DELL0604 (Version: 1.0.0)
Digital Line Detect (Version: 1.21)
DivX Codec (Version: 6.9.1)
DivX Converter (Version: 7.1.0)
DivX Player (Version: 7.2.0)
DivX Plus DirectShow Filters
DivX Plus Media Foundation Components (Version: 1.0.0)
DivX Plus Web Player (Version: 2.0.0)
DivX Version Checker (Version: 7.1.0.9)
Emsisoft Anti-Malware (Version: 6.0)
erLT (Version: 1.20.138.34)
Facebook Video Calling 1.0.0.8953 (Version: 1.0.8953)
Final Draft (Version: 8.0.1.89)
Football Manager 2011 (Version: 11.0.0.0)
Google Earth (Version: 6.1.0.5001)
Google Update Helper (Version: 1.3.21.79)
Google Updater (Version: 2.4.2432.1652)
H.264 Decoder (Version: 1.1.0)
iTunes (Version: 10.2.1.1)
Java Auto Updater (Version: 2.0.4.1)
Java™ 6 Update 22 (Version: 6.0.220)
Java™ 6 Update 25 (Version: 6.0.250)
Kurso de Esperanto 3
Logitech Vid HD (Version: 7.2 (7248))
Logitech Webcam Software (Version: 2.0)
LWS Facebook (Version: 13.00.1777.0)
LWS Gallery (Version: 13.00.1778.0)
LWS Help_main (Version: 13.00.1783.0)
LWS Launcher (Version: 13.00.1776.0)
LWS Motion Detection (Version: 13.00.1778.0)
LWS Pictures And Video (Version: 13.00.1778.0)
LWS Video Mask Maker (Version: 13.00.1774.0)
LWS VideoEffects (Version: 13.00.1774.0)
LWS Webcam Software (Version: 13.00.1774.0)
LWS WLM Plugin (Version: 1.00.1774.0)
LWS YouTube Plugin (Version: 13.00.1777.0)
MagicDisc 2.7.106
Malwarebytes' Anti-Malware version 1.51.2.1300 (Version: 1.51.2.1300)
MediaDirect (Version: 4.0)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Search Enhancement Pack (Version: 1.3.59.0)
Microsoft Silverlight (Version: 4.0.60831.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft VC9 runtime libraries (Version: 1.0.0)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft Works (Version: 9.7.0621)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
MKV Splitter (Version: 1.0.1)
MSVCRT (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyITLab ActiveX Installer 2, 9, 8, 65535
NVIDIA PhysX (Version: 9.09.0720)
OpenOffice.org 3.3 (Version: 3.3.9567)
QuickTime (Version: 7.69.80.9)
Realtek 8136 8168 8169 Ethernet Driver (Version: 1.00.0005)
Realtek High Definition Audio Driver (Version: 6.0.1.5894)
Rosetta Stone Version 3 (Version: 3.3.5.2)
Roxio Media Manager (Version: 9.4.067)
Skype™ 5.3 (Version: 5.3.120)
SmartSound Quicktracks 5 (Version: 5.1.7)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
Spotify (Version: 0.5.2)
Star Wars® Knights of the Old Republic® II: The Sith Lords™ (Version: 1.00.0000)
System Requirements Lab (Version: 4.1.71.0)
System Requirements Lab CYRI (Version: 4.4.26.0)
The Lord of the Rings FREE Trial (Version: 1.00.0000)
Update for 2007 Microsoft Office System (KB2284654)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2596560)
VC80CRTRedist - 8.0.50727.4053 (Version: 1.1.0)
VD64Inst (Version: 1.00.0000)
Veetle TV 0.9.18 (Version: 0.9.18)
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729) (Version: 9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01 (Version: 9.0.30729.01)
Visual C++ 8.0 Runtime Setup Package (x64) (Version: 8.0.0.35)
Visual C++ 8.0 Runtime Setup Package (x64) (Version: 9.0.0.623)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3538.0513)
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3538.0513)
Windows Live Messenger (Version: 15.4.3538.0513)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Media Player Firefox Plugin (Version: 1.0.0.8)
WinRAR 4.01 (64-bit) (Version: 4.01.0)
Yahoo! Messenger
Yahoo! Software Update
Zoo Tycoon 2 - Zookeeper Collection (Version: 1.00.0000)

========================= Memory info: ===================================

Percentage of memory in use: 21%
Total physical RAM: 3839.12 MB
Available physical RAM: 3017.43 MB
Total Pagefile: 7676.43 MB
Available Pagefile: 6929.51 MB
Total Virtual: 4095.88 MB
Available Virtual: 3969.79 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:581.48 GB) (Free:503.14 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:14.65 GB) (Free:6.95 GB) NTFS
9 Drive k: (RS_Italian) (CDROM) (Total:1.09 GB) (Free:0 GB) CDFS
10 Drive l: (RS_IT_L2) (CDROM) (Total:0.36 GB) (Free:0 GB) CDFS

========================= Users: ========================================

User accounts for \\DYLAN-PC

Administrator Dylan Guest


**** End of log ****

Then for the GMER log, it found nothing. So nothing to copy and paste...

#7 Broni

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Posted 04 December 2011 - 01:32 AM

I still need Malwarebytes log.

My Website

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#8 dylanmn

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Posted 04 December 2011 - 02:17 AM

Sorry! Forgot to post it!

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8306

Windows 6.1.7601 Service Pack 1 (Safe Mode)
Internet Explorer 8.0.7601.17514

12/4/2011 1:16:22 AM
mbam-log-2011-12-04 (01-16-22).txt

Scan type: Quick scan
Objects scanned: 177331
Time elapsed: 2 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#9 Broni

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Posted 04 December 2011 - 11:28 AM

Something is still hiding there as this setting looks strange:

Default Gateway . . . . . . . . . : fe80::209:e9ff:fe7b:a900%13
134.129.50.100


Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#10 dylanmn

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Posted 04 December 2011 - 01:41 PM

Okay I created the thread.

http://www.bleepingcomputer.com/forums/topic430718.html

my apologies if I missed a step!

The GMER did not fully work for me as stated in the above thread. It would only let me select the bottom 3 options on the top right of the main screen. The other options were darkened and not selectable.

Thanks!

#11 Broni

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Posted 04 December 2011 - 03:25 PM

Cool :)

My Website

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#12 dylanmn

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Posted 04 December 2011 - 06:55 PM

Hey Broni

So I tried to turn on my computer in normal mode, and it seemed to be okay. AVG immediately started a search and found a few things.

They are still in the vault, and I didn't know if you would like me to post them or what? The computer seems to be running normal now.

#13 Broni

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Posted 04 December 2011 - 07:05 PM

You have to continue in your newly created topic.

My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#14 Orange Blossom

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Posted 05 December 2011 - 01:42 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic430718.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Internet Security, NoScript Firefox ext.


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