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Removing Trojan:DOS/Alureon.E from Win 7


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#1 happydude

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Posted 02 December 2011 - 10:52 PM

I have Windows 7 32-bit Professional on a Inspiron 1501 laptop. Microsoft Security Essentials has alerted me that I have Removing TrojanOS/Alureon.E. It is located on:
boot:\Device\HarddiskVolume4

This was after I formatted the drive due to infections.

MSE fails to remove it because:
Error code 0x8000704ec. This program is blocked by group policy. For more information contact your system administrator.

I have booted to my Win 7 disc and have run bootrec.exe /fixmbr & bootrec.exe /fixboot & bootrec.exe /rebuildbcd without any success in removing the MSE warning.

What can I do remove the notice of infection?

Thank you for looking.

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#2 Broni

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Posted 02 December 2011 - 11:37 PM

You may be infected with the newest TDL4 rootkit, which creates a small hidden partition on your hard drive.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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