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Virus, Programs Wont Open...Please Help


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23 replies to this topic

#1 Ek7

Ek7

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Posted 02 December 2011 - 09:30 AM

Hi,
I recently got some kind of a virus, and no programs will open including the task manager. I can't really do anything (posting this from another computer). I'm not sure what kind it is, but it put a fake Anti-Spyware icon on my desktop and is telling me I need to protect my computer. Also got a taskbar popup saying something about Blaster Worm.

I ran DDS and GMER, but could only run them in Safe Mode, so in GMER alot of the boxes were greyed out and could not be checked. I also ran HiJackThis is regular mode. I have posted the DDS.txt log below and am attaching Attach.txt, ark.txt, and the HiJackThis log. Any help would be greatly appreciated.

Thank you.


.
DDS (Ver_2011-08-26.01) - NTFSAMD64 MINIMAL
Internet Explorer: 9.0.8112.16421
Run by Owner at 12:24:43 on 2011-11-30
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.3214 [GMT -6:00]
.
AV: Kaspersky Anti-Virus *Enabled/Updated* {56547CC9-C9B2-849D-8FEF-A496150D6A06}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Kaspersky Anti-Virus *Enabled/Updated* {ED359D2D-EF88-8B13-B55F-9FE46E8A20BB}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uInternet Settings,ProxyOverride = *.local
mWinlogon: Userinit=userinit.exe
BHO: MRI_DISABLED - No File
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\ievkbd.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MICROS~3\Office12\GR469A~1.DLL
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\klwtbbho.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
uRun: [Privacy Protection] C:\Users\Owner\AppData\Roaming\privacy.exe
uRun: [SUPERAntiSpyware] C:\Users\Owner\Desktop\From Mom's Computer\New Folder\SUPERAntiSpyware.exe
mRun: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\klwtbbho.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\klwtbbho.dll
Trusted Zone: intuit.com\ttlc
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 208.59.247.45 208.59.247.46
TCP: Interfaces\{D4A4CA82-5A99-4DF8-8812-259C3ED34BCC} : DhcpNameServer = 208.59.247.45 208.59.247.46
TCP: Interfaces\{D4A4CA82-5A99-4DF8-8812-259C3ED34BCC}\452554E444E65647 : DhcpNameServer = 192.168.10.1
TCP: Interfaces\{D4A4CA82-5A99-4DF8-8812-259C3ED34BCC}\C696E6B6379737 : DhcpNameServer = 208.59.247.45 208.59.247.46
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~2\MICROS~3\Office12\GRA32A~1.DLL
AppInit_DLLs: C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MICROS~3\Office12\GR469A~1.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: MRI_DISABLED - No File
BHO-X64: AcroIEHelperStub - No File
BHO-X64: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\ievkbd.dll
BHO-X64: IEVkbdBHO - No File
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~3\Office12\GR469A~1.DLL
BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\klwtbbho.dll
BHO-X64: link filter bho - No File
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
mRun-x64: [AVP] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe"
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
AppInit_DLLs-X64: C:\PROGRA~2\KASPER~1\KASPER~1\mzvkbd3.dll
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MICROS~3\Office12\GR469A~1.DLL
.
============= SERVICES / DRIVERS ===============
.
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
S1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
S1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
S1 DVMIO;DeviceVM IO Service;C:\Windows\system32\DRIVERS\dvmio.sys --> C:\Windows\system32\DRIVERS\dvmio.sys [?]
S1 kl2;kl2;C:\Windows\system32\DRIVERS\kl2.sys --> C:\Windows\system32\DRIVERS\kl2.sys [?]
S1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;C:\Windows\system32\DRIVERS\klim6.sys --> C:\Windows\system32\DRIVERS\klim6.sys [?]
S1 SASDIFSV;SASDIFSV;C:\Users\Owner\Desktop\From Mom's Computer\New Folder\sasdifsv.sys [2011-1-13 12872]
S1 SASKUTIL;SASKUTIL;C:\Users\Owner\Desktop\From Mom's Computer\New Folder\SASKUTIL.SYS [2011-1-13 67656]
S1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
S2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2011-5-10 89600]
S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
S2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
S2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
S2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2011-11-27 44768]
S2 AVP;Kaspersky Anti-Virus Service;C:\Program Files (x86)\Kaspersky Lab\Kaspersky Anti-Virus 2011\avp.exe [2010-7-1 352976]
S2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-6-12 400368]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 DvmMDES;DeviceVM Meta Data Export Service;C:\SwSetup\HPQWMM\QuickWeb\QW.SYS\config\DVMExportService.exe [2010-6-25 338168]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-6-24 136176]
S2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-6-21 85560]
S2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-6-18 103992]
S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-3-28 94264]
S2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
S2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2010-11-9 26680]
S2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
S3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
S3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
S3 clwvd;HP Webcam Splitter;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-6-24 136176]
S3 klmouflt;Kaspersky Lab KLMOUFLT;C:\Windows\system32\DRIVERS\klmouflt.sys --> C:\Windows\system32\DRIVERS\klmouflt.sys [?]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe [2010-1-15 227232]
S3 netr28x;Ralink 802.11n Wireless Driver for Windows Vista;C:\Windows\system32\DRIVERS\netr28x.sys --> C:\Windows\system32\DRIVERS\netr28x.sys [?]
S3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
.
=============== Created Last 30 ================
.
2011-11-30 18:12:43 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{3B55B234-277F-4A34-85BE-0BFB0F442971}\offreg.dll
2011-11-28 03:51:58 601944 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2011-11-28 03:51:57 65368 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2011-11-28 03:51:52 41184 ----a-w- C:\Windows\avastSS.scr
2011-11-28 03:51:46 -------- d-----w- C:\ProgramData\AVAST Software
2011-11-28 03:51:46 -------- d-----w- C:\Program Files\AVAST Software
2011-11-23 23:49:18 -------- d-----w- C:\Users\Owner\AppData\Roaming\SUPERAntiSpyware.com
2011-11-23 23:49:18 -------- d-----w- C:\ProgramData\SUPERAntiSpyware.com
2011-11-23 23:31:25 828416 ----a-w- C:\Users\Owner\AppData\Roaming\privacy.exe
2011-11-22 12:21:28 8570192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{3B55B234-277F-4A34-85BE-0BFB0F442971}\mpengine.dll
2011-11-09 02:06:48 886784 ----a-w- C:\Program Files\Common Files\System\wab32.dll
2011-11-09 02:06:48 708608 ----a-w- C:\Program Files (x86)\Common Files\System\wab32.dll
2011-11-09 02:06:45 1923952 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2011-11-09 02:06:43 3144704 ----a-w- C:\Windows\System32\win32k.sys
2011-11-05 20:28:33 -------- d-----w- C:\Users\Owner\AppData\Roaming\mIRC
.
==================== Find3M ====================
.
2011-11-08 00:50:37 414368 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
.
============= FINISH: 12:25:39.83 ===============

Attached Files



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  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
    • If you are unable to create a log please provide detailed information about your installed Windows Operating System including the Version, Edition and if it is a 32bit or a 64bit system.
    • If you are unsure about any of these characteristics just post what you can and we will guide you.
  • Please tell us if you have your original Windows CD/DVD available.
  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

***************************************************

We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE


We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log


As I am just a silly little program running on the BleepingComputer.com servers, please do not send me private messages as I do not know how to read and reply to them! Thanks!

#3 Casey_boy

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Posted 09 December 2011 - 05:19 AM

Hi,

My name is Casey and I will be helping you with your malware problems.

Whilst we clean the PC it is very important that you do not make any other changes to this PC. Specifically, do not run any further malware removal tools or try to remove anything yourself.

You may wish to "Watch Topic" so that you are immediately informed of any replies I make. I also ask that you reply to my posts within 5 days else your topic will be closed as stale.

Throughout the removal process, if you have any questions then you should ask them. If you are unsure of my instructions or something does not go as planned - then please tell me. Conversely, it is also important that you answer any questions I have and that you keep me updated on the state of the PC.


:step1: Please visit this webpage for download links and instructions for running ComboFix:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Ensure you have disabled all anti virus and anti malware programs so they do not interfere with the running of ComboFix. If you are prompted to install the Recovery Console, then please do so.

Please include the C:\ComboFix.txt in your next reply for further review.

Note: If you have trouble running ComboFix, then please rename ComboFix.exe to Caseyboy.exe or Caseyboy.com and re-run.


Regards,

Casey

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#4 Ek7

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Posted 13 December 2011 - 09:32 AM

Hi,

Thanks so much for helping. I ran combofix (in safe mode) on the computer and I have attached the log that it produced. One quick note- before it ran, it gave me a message to disable 2 Kaspersky active scans. I went into Kaspersky's settings and unchecked "idle scan" and closed Kaspersky in the Windows Task Manager, but it still gave me a message saying the Kaspersky scans were still running and Combofix would now be started anyway. Just an FYI.

Thanks again, log is attached.

Attached Files

  • Attached File  log.txt   15.33KB   2 downloads


#5 Casey_boy

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Posted 13 December 2011 - 01:53 PM

Hi,

Are you able to run programs in Normal Mode now?

Casey

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#6 Ek7

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Posted 15 December 2011 - 08:32 AM

Hi,

I just tried to open a couple programs in normal mode and it worked. I still did get a strange error message on startup though.

#7 Casey_boy

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Posted 15 December 2011 - 02:35 PM

OK, we're making progress :wink:

Could you re-run ComboFix now - in Normal Mode?

Casey

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#8 Ek7

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Posted 17 December 2011 - 09:24 AM

Yes I can... I just ran Combofix on the computer in normal mode. I have attached the log for this. Please see attachment, thanks!

Attached Files

  • Attached File  log2.txt   17.72KB   2 downloads


#9 Casey_boy

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Posted 17 December 2011 - 10:41 AM

Hi,

I do not recommend that you have more than one anti virus product installed and running on your computer at a time. The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms". It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:
1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.
Therefore please go to add/remove in the control panel and remove either AVG or Kaspersky.


Also, could you post me a screenshot of the "strange error message" you get on start-up?

Casey

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* My Website * Am I Infected? * Malware Removal Help * If you'd like to say thanks *


#10 Ek7

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Posted 18 December 2011 - 10:24 AM

Ok. I believe I only had one anti-virus program at the time of the occurrence. The others that may have been running were probably AV programs I installed on the computer after I had the problem in an attempt to get rid of it.
Also, my problem wasn't that programs were locking up; it was that whenever I tried to open any program or file, I would get a strange error message that popped up and it would not try to open the program or file (after ComboFix, I have been able to open programs).

I'm not sure how to save a screen shot, but the error message at startup is from AppleSyncNotifier.exe : Entry Point Not Found, and says "The Procedure Entry Point Sqlite3_wal_Checkpoint could not be located in the dynamic link library SQLite3.dll."

Also, I just ran HijackThis to save a log to attach and, while I was running it, got this error message: For some reason your system denied write access to the Hosts file. If any hijacked domains are in this file, HiJackThis may NOT be able to delete these files. If that happens you need to edit the file format.... "(then gives instructions on how to do this). I clicked OK and the program ran, then when I was closing it, I noticed a popup box that asked if I wanted to run HJT as Administrator, so I did and got a second log to post. I am posting both, just in case there are differences, but the second one I ran (as administrator) is the attachment HJT2.txt.

Thanks, and sorry for the long post!

Attached Files



#11 Casey_boy

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Posted 18 December 2011 - 11:58 AM

Hi,

As per my instructions earlier: do not run any further malware removal tools. It only serves to confuse matters and can cause problems during the removal process. For example, both the HJT things you mention are completely normal.

my problem wasn't that programs were locking up; it was that whenever I tried to open any program or file, I would get a strange error message that popped up and it would not try to open the program or file (after ComboFix, I have been able to open programs).


I know :wink: it was a generic warning about why you shouldn't have multiple AV installed. Have you now removed one?

:step1:

I'm not sure how to save a screen shot, but the error message at startup is from AppleSyncNotifier.exe : Entry Point Not Found, and says "The Procedure Entry Point Sqlite3_wal_Checkpoint could not be located in the dynamic link library SQLite3.dll."


OK, well that sounds like a corruption in an Apple product. I recommend that you uninstall

Apple Application Support
Apple Software Update


and any other Apple products. Re-install them if necessary. Has the error message gone now?


:step2: Please download Malwarebytes Anti-Malware and save it to your desktop.
Download Link 1
Download Link 2MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
    For instructions with screenshots, please refer to the How to use Malwarebytes' Anti-Malware Guide.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

:step3: I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

Casey

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#12 Casey_boy

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Posted 23 December 2011 - 11:58 AM

Hi,

This is a 3 day bump.

Hopefully you're still with me but please be aware that if there is no reply within two days, then this topic will be closed as stale.

Casey

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#13 Ek7

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Posted 24 December 2011 - 11:41 AM

Hi, Sorry for the delay in response. I was out of town for a few days without access to my laptop and then I didn't realize how long it would take to run the ESET scan (my laptop battery ended up running out before it could finish and before I realized it was dying! So, I will run that scan again and post it. Again, sorry for the delay but I will post soon!

#14 Casey_boy

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Posted 24 December 2011 - 02:07 PM

No problem :)

If I have been helping you and I do not reply within 48hours, feel free to send me a PM.


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#15 Ek7

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Posted 27 December 2011 - 06:52 PM

Ok... sorry for the delay in posting. Was out of town and then the holidays... I uninstalled those two Apple programs. I also ran mbam and the ESET scan. I copy/pasting the mbam log in this post and attaching the text file of the ESET scan. Sorry again for the delay... thanks for understanding!

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 911122307

Windows 6.1.7601 Service Pack 1
Internet Explorer 9.0.8112.16421

12/23/2011 8:28:19 AM
mbam-log-2011-12-23 (08-28-19).txt

Scan type: Quick scan
Objects scanned: 174581
Time elapsed: 13 minute(s), 47 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

Attached Files






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