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Crash when playing games?


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#1 tettra

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Posted 02 December 2011 - 12:10 AM

I recently bought and put together a barebones pc I bought from tigerdirect. Pc works fine, but when I play a game (tried portal 2 and skyrim, each have the same effect) after a few minutes my monitors act as if they lose video feed and I'm forced to do a hard reset.

My question is would the power supply be the main problem, maybe not a large enough wattage? (speaking I had to buy an adapter just so it would fit my gfx card)

I'm really stumped at what else could be wrong.

http://www.tigerdirect.com/applications/searchtools/item-details.asp?EdpNo=1529527&SRCCODE=WEBLET03ORDER&cm_mmc=Email-_-WebletMain-_-WEBLET03ORDER-_-Deals


Theres the link to the pc in question (assembled of course.) The grafics card I'm using is a GeForce GTX 550 Ti.
If you need any other information like my dxdiag log, let me know, and thanks in advance.

Also, at first I thought it may have been over heating, but I downloaded a program called gputemp. I ran it during a crash and the highest it got to was 51.

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#2 killerx525

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Posted 02 December 2011 - 01:59 AM

What model is the 450W power supply?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#3 tettra

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Posted 02 December 2011 - 02:08 AM

TT-450nl2nk

#4 killerx525

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Posted 02 December 2011 - 02:15 AM

Based from my Google search for that model, is the brand Thermaltake?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#5 tettra

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Posted 02 December 2011 - 02:16 AM

yes

#6 killerx525

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Posted 02 December 2011 - 09:39 AM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#7 tettra

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Posted 02 December 2011 - 01:50 PM

says 0 crashes

#8 tettra

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Posted 02 December 2011 - 02:04 PM

Could I try plugging up my old computer and plugging in the pci-e power cord from there into the gfx card on my new desktop to see if maybe the crashes were caused by the gfx card not getting enough power?


(tried this but couldn't get the cord to reach.)

Edited by tettra, 02 December 2011 - 03:04 PM.


#9 killerx525

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Posted 02 December 2011 - 07:46 PM

Just wondering have you overclocked your processor or your GPU?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#10 tettra

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Posted 02 December 2011 - 07:54 PM

nothing is overclocked

#11 killerx525

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Posted 03 December 2011 - 08:45 AM

Do you still have warranty for this? At the moment i am thinking it has something to do with the graphics card or power supply. one more thing, have you tried updating to the latest graphics card drivers?

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png


#12 tettra

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Posted 03 December 2011 - 02:55 PM

Graphics card is fully updated, and gfx card worked fine in my old dell xps. (though it was a 600watt and actually had a hook up for pci-e gfx cards.) The power supply came stock with the tower I bought.


Update on problem:
This morning I woke up and my monitors were both off but the pc was running. (I turned off the monitor shut down as well sleep and hibernation in the power options.) I tried rebooting the pc, once it got to the OS the monitors stopped working again. So I'm assuming the problem just isn't game related any more but can happen at any time.

What wattage power supply would you recommend?

Edited by tettra, 03 December 2011 - 03:00 PM.


#13 killerx525

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Posted 03 December 2011 - 07:48 PM

Seasonic SS-560KM

>Michael 
System1: CPU- Intel Core i7-5820K @ 4.4GHz, CPU Cooler- Noctua NH-D14, RAM- G.Skill Ripjaws 16GB Kit(4Gx4) DDR3 2133MHz, SSD/HDD- Samsung 850 EVO 250GB/Western Digital Caviar Black 1TB/Seagate Barracuada 3TB, GPU- 2x EVGA GTX980 Superclocked @1360/MHz1900MHz, Motherboard- Asus X99 Deluxe, Case- Custom Mac G5, PSU- EVGA P2-1000W, Soundcard- Realtek High Definition Audio, OS- Windows 10 Pro 64-Bit
Games: APB: Reloaded, Hours played: 3100+  System2: Late 2011 Macbook Pro 15inch   OFw63FY.png





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