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I've been regularly receiving Trojan attacks...is someone/thing trying to hijack me?


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48 replies to this topic

#1 Dave Finlay

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Posted 01 December 2011 - 10:21 PM

In the last couple of days, AVG has blocked or recognized several Trojan attacks, which have popped up out of nowhere. I've done numerous thorough scans with Malwarebytes, SuperAntiSpyware and AVG's virus scanner which have removed a couple of what I assumed to be the problem Trojans (always located on my Temp folder), but then they pop up again. I also notice the access light on my modem flickering when I'm not doing any internet activity. I'm fearing that something is trying to hijack or compromise my security with these persistent attacks. Any advice, and any logs that I should be posting up? Thanks.

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#2 Orange Blossom

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Posted 01 December 2011 - 11:10 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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#3 Dave Finlay

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Posted 02 December 2011 - 01:47 AM

Welp, I believe the situation's gotten worse. I noticed my PC slowing down on me when I tried to access My Computer, MalwareBytes and/or AVG's Control Panel, so I went to Safe Mode/w Networking to try to type up this reply. I think I may have left myself wide open by coming here via that route w/no protection from AVG. My cable modem's access light is blinking furiously as I speak, and I fear for the safety of my information. What I ended up doing was disconnecting my internet and backing up and removing all of my important/personal documents to external drives.

Upon looking at AVG's Resident Shield detection page, the Trojan's that have attacked me within the last three days, and possibly as I speak are:

1) Trojan Horse Agent_r.ATS (5 instances within one-hour period two days ago, all affecting c:\Windows/System32/drivers\tdx.sys)
2) JS/Redir (2 instances a couple of hours ago, unable to be accessed by AVG, located on TIF

I did a scan with both dds and GMER, the latter giving me a warning that system modification has occured. I've attached their respective logs.

Here's the result of my dds.scr scan (after following the instructions from Step 6 to disable CD emulators w/Defogger, and disconnected from internet):

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by at 1:01:31 on 2011-12-02
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2814.2072 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Paragon Software\HFS+ for Windows 8.0\apmwinsrv.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Seagate\DriveSettings\Sync\SeagateDriveSettingsService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: EnableLinkedConnections = 1 (0x1)
LSP: mswsock.dll
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{FA8C3A45-8C8C-4ABD-AC2A-A374362265F8} : DhcpNameServer = 209.18.47.61 209.18.47.62
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\daniel ramirez\appdata\roaming\mozilla\firefox\profiles\76vzujc1.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\program files\nos\bin\np_gp.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R0 apmwin;apmwin;c:\windows\system32\drivers\apmwin.sys [2011-11-12 41168]
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R0 gpt_loader;GUID Partition table support driver;c:\windows\system32\drivers\gpt_loader.sys [2011-11-12 42320]
R0 mounthlp;Mounter helper driver for HFS volumes;c:\windows\system32\drivers\mounthlp.sys [2011-11-12 31440]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
R2 apmwinsrv;Paragon APM service;c:\program files\paragon software\hfs+ for windows 8.0\apmwinsrv.exe [2010-12-16 63568]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 FreeAgentGoFlex Service;Seagate Drive Settings Service;c:\program files\seagate\drivesettings\sync\SeagateDriveSettingsService.exe [2011-2-10 91432]
R2 HfsplusRec;HfsplusRec;c:\windows\system32\drivers\hfsplusrec.sys [2011-11-12 13904]
R3 AVerBDA3x;AVerMedia SAA713x BDA Service;c:\windows\system32\drivers\AVerBDA3x.sys [2007-8-29 1183744]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-10-4 16720]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2011-6-10 394856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 NAUpdate;Nero Update;c:\program files\nero\update\NASvc.exe [2010-3-25 490280]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 Hfsplus;Hfsplus;c:\windows\system32\drivers\hfsplus.sys [2011-11-12 158800]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-20 52224]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-4-25 1343400]
.
=============== Created Last 30 ================
.
2011-11-23 16:51:58 -------- d-----w- c:\users\daniel ramirez\appdata\roaming\Blackberry Desktop
2011-11-23 16:47:28 -------- d-----w- c:\users\daniel ramirez\appdata\local\Research In Motion
2011-11-23 16:47:26 -------- d-----w- c:\users\daniel ramirez\appdata\roaming\Research In Motion
2011-11-23 16:46:09 35328 ----a-w- c:\windows\system32\drivers\RimSerial.sys
2011-11-23 16:45:46 -------- d-----w- c:\programdata\Research In Motion
2011-11-23 16:45:35 -------- d-----w- c:\program files\Research In Motion
2011-11-23 16:45:35 -------- d-----w- c:\program files\common files\Research In Motion
2011-11-23 00:28:30 -------- d-----w- c:\program files\DAEMON Tools Lite
2011-11-16 20:40:17 2560 ----a-w- c:\windows\_MSRSTRT.EXE
2011-11-16 05:09:08 -------- d-----w- c:\programdata\Seagate
2011-11-16 05:09:08 -------- d-----w- c:\program files\Seagate
2011-11-16 05:07:02 -------- d-----w- c:\users\daniel ramirez\appdata\local\Downloaded Installations
2011-11-12 20:18:17 89088 ----a-w- c:\windows\system32\atl71.dll
2011-11-12 20:18:17 1060864 ----a-w- c:\windows\system32\mfc71.dll
2011-11-12 20:15:26 -------- d-----w- c:\users\daniel ramirez\appdata\local\The Weather Channel
2011-11-12 19:59:36 -------- d-----w- C:\GoFlex Drive
2011-11-12 17:37:29 42320 ----a-w- c:\windows\system32\drivers\gpt_loader.sys
2011-11-12 17:37:24 31440 ----a-w- c:\windows\system32\drivers\mounthlp.sys
2011-11-12 17:37:19 41168 ----a-w- c:\windows\system32\drivers\apmwin.sys
2011-11-12 17:37:17 13904 ----a-w- c:\windows\system32\drivers\hfsplusrec.sys
2011-11-12 17:37:14 158800 ----a-w- c:\windows\system32\drivers\hfsplus.sys
2011-11-12 17:37:10 -------- d-----w- c:\program files\Paragon Software
2011-11-09 20:44:30 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 20:44:29 708608 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-09 20:44:28 2341888 ----a-w- c:\windows\system32\win32k.sys
2011-11-03 20:37:24 507904 ----a-r- c:\windows\system32\btwapi.dll
.
==================== Find3M ====================
.
2011-11-23 00:28:58 428088 ----a-w- c:\windows\system32\drivers\sptd.sys
2011-11-16 14:11:38 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-07 10:23:48 230608 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-10-04 10:21:28 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
2011-09-13 10:30:10 32592 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
.
============= FINISH: 1:02:50.33 ===============

Attached Files



#4 Dave Finlay

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Posted 02 December 2011 - 01:49 AM

I did a scan with both dds and GMER, the latter giving me a warning that system modification has occured. Here's the latter's log (too big for first post):

Again, any help would be appreciated. My current anti-malware/virus software hasn't done anything to help me with this issue. Thanks!

Attached Files



#5 HelpBot

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Posted 06 December 2011 - 10:25 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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Posted Image If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of this page). In that reply, please include the following information:

  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS and GMER log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
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  • Upon completing the above steps and posting a reply, another staff member will review your topic and do their best to resolve your issues.

Thank you for your patience, and again sorry for the delay.

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We need to see some information about what is happening in your machine. Please perform the following scan again:

  • Download DDS by sUBs from one of the following links if you no longer have it available. Save it to your desktop.
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Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

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We also need a new log from the GMER anti-rootkit Scanner.

Please note that if you are running a 64-bit version of Windows you will not be able to run GMER and you may skip this step.

Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice


Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

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#6 Dave Finlay

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Posted 07 December 2011 - 03:07 PM

Here's my new DDS log. And yes, I have access to my original Windows 7 DVD.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by at 14:14:58 on 2011-12-07
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.2814.2012 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Paragon Software\HFS+ for Windows 8.0\apmwinsrv.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Seagate\DriveSettings\Sync\SeagateDriveSettingsService.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\AVG\AVG2012\avgemcx.exe
C:\Program Files\Nero\Update\NASvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Windows\system32\svchost.exe -k defragsvc
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: EnableLinkedConnections = 1 (0x1)
LSP: mswsock.dll
TCP: DhcpNameServer = 209.18.47.61 209.18.47.62
TCP: Interfaces\{FA8C3A45-8C8C-4ABD-AC2A-A374362265F8} : DhcpNameServer = 209.18.47.61 209.18.47.62
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\daniel ramirez\appdata\roaming\mozilla\firefox\profiles\76vzujc1.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com/
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\program files\nos\bin\np_gp.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R0 apmwin;apmwin;c:\windows\system32\drivers\apmwin.sys [2011-11-12 41168]
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 32592]
R0 gpt_loader;GUID Partition table support driver;c:\windows\system32\drivers\gpt_loader.sys [2011-11-12 42320]
R0 mounthlp;Mounter helper driver for HFS volumes;c:\windows\system32\drivers\mounthlp.sys [2011-11-12 31440]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 230608]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-5-10 67656]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
R2 apmwinsrv;Paragon APM service;c:\program files\paragon software\hfs+ for windows 8.0\apmwinsrv.exe [2010-12-16 63568]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-10-12 4433248]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
R2 FreeAgentGoFlex Service;Seagate Drive Settings Service;c:\program files\seagate\drivesettings\sync\SeagateDriveSettingsService.exe [2011-2-10 91432]
R2 HfsplusRec;HfsplusRec;c:\windows\system32\drivers\hfsplusrec.sys [2011-11-12 13904]
R2 NAUpdate;Nero Update;c:\program files\nero\update\NASvc.exe [2010-3-25 490280]
R3 AVerBDA3x;AVerMedia SAA713x BDA Service;c:\windows\system32\drivers\AVerBDA3x.sys [2007-8-29 1183744]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-10-4 16720]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2011-6-10 394856]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 Hfsplus;Hfsplus;c:\windows\system32\drivers\hfsplus.sys [2011-11-12 158800]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-20 52224]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-4-25 1343400]
.
=============== Created Last 30 ================
.
2011-11-23 16:51:58 -------- d-----w- c:\users\daniel ramirez\appdata\roaming\Blackberry Desktop
2011-11-23 16:47:28 -------- d-----w- c:\users\daniel ramirez\appdata\local\Research In Motion
2011-11-23 16:47:26 -------- d-----w- c:\users\daniel ramirez\appdata\roaming\Research In Motion
2011-11-23 16:46:09 35328 ----a-w- c:\windows\system32\drivers\RimSerial.sys
2011-11-23 16:45:46 -------- d-----w- c:\programdata\Research In Motion
2011-11-23 16:45:35 -------- d-----w- c:\program files\Research In Motion
2011-11-23 16:45:35 -------- d-----w- c:\program files\common files\Research In Motion
2011-11-23 00:28:30 -------- d-----w- c:\program files\DAEMON Tools Lite
2011-11-16 20:40:17 2560 ----a-w- c:\windows\_MSRSTRT.EXE
2011-11-16 05:09:08 -------- d-----w- c:\programdata\Seagate
2011-11-16 05:09:08 -------- d-----w- c:\program files\Seagate
2011-11-16 05:07:02 -------- d-----w- c:\users\daniel ramirez\appdata\local\Downloaded Installations
2011-11-12 20:18:17 89088 ----a-w- c:\windows\system32\atl71.dll
2011-11-12 20:18:17 1060864 ----a-w- c:\windows\system32\mfc71.dll
2011-11-12 20:15:26 -------- d-----w- c:\users\daniel ramirez\appdata\local\The Weather Channel
2011-11-12 19:59:36 -------- d-----w- C:\GoFlex Drive
2011-11-12 17:37:29 42320 ----a-w- c:\windows\system32\drivers\gpt_loader.sys
2011-11-12 17:37:24 31440 ----a-w- c:\windows\system32\drivers\mounthlp.sys
2011-11-12 17:37:19 41168 ----a-w- c:\windows\system32\drivers\apmwin.sys
2011-11-12 17:37:17 13904 ----a-w- c:\windows\system32\drivers\hfsplusrec.sys
2011-11-12 17:37:14 158800 ----a-w- c:\windows\system32\drivers\hfsplus.sys
2011-11-12 17:37:10 -------- d-----w- c:\program files\Paragon Software
2011-11-09 20:44:30 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 20:44:29 708608 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-09 20:44:28 2341888 ----a-w- c:\windows\system32\win32k.sys
.
==================== Find3M ====================
.
2011-11-23 00:28:58 428088 ----a-w- c:\windows\system32\drivers\sptd.sys
2011-11-16 14:11:38 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-11-03 20:37:24 507904 ----a-r- c:\windows\system32\btwapi.dll
2011-10-07 10:23:48 230608 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-10-04 10:21:28 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
2011-09-13 10:30:10 32592 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
.
============= FINISH: 14:15:33.66 ===============

Attached Files


Edited by Dave Finlay, 07 December 2011 - 03:12 PM.


#7 Elise

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Posted 07 December 2011 - 03:23 PM

Hello,
You have a nasty rootkit in your computer. Before starting to fix it, please read the following information.

BACKDOOR WARNING
------------------------------
One or more of the identified infections is known to use a backdoor.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would advice you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the infection has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do. If you decide to go through with the cleanup, please proceed with the following steps.


COMBOFIX
---------------
Please download ComboFix from one of these locations:
Bleepingcomputer
ForoSpyware
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe and follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, or if you are running Vista, ComboFix will continue it's malware removal procedures.

Posted Image


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

Posted Image


Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\Combofix.txt in your next reply.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#8 Dave Finlay

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Posted 07 December 2011 - 07:52 PM

Here's the ComboFix log, elise.

Attached Files



#9 Elise

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Posted 08 December 2011 - 03:14 AM

That took care of the rootkit. Now lets see if there are any files that need permissions restored.

We need to scan the system with this special tool:

* Please download and save:

Junction.zip

* Unzip it and place Junction.exe in the Windows directory (C:\Windows).
* Go to Start => Run... => Copy and paste the following command in the Run box and click OK:

cmd /c junction -s c:\ >log.txt&log.txt& del log.txt

A command window opens starting to scan the system. Wait until a log file opens. Copy and paste the log in your next reply.

regards, Elise


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#10 Dave Finlay

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Posted 08 December 2011 - 12:11 PM

I did as you said in your last post elise, but the command window only briefly flashed and then went away. Keep in mind that I'm using Windows 7. Also, following the initial instructions given to me by the Helpbot, I used Defogger to disable my optical drives. I've now re-enabled them again since you said the rootkit is gone. Is that alright?

#11 Elise

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Posted 08 December 2011 - 01:06 PM

Hi, please try this instead.

Please download Farbar Service Scanner and run it on the computer with the issue.
  • Make sure "Include All Files" option remains checked.
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

regards, Elise


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#12 Dave Finlay

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Posted 08 December 2011 - 01:52 PM

Here you go.

Attached Files

  • Attached File  FSS.txt   985bytes   4 downloads


#13 Elise

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Posted 08 December 2011 - 01:57 PM

Hi again,

Please run Farbar Service Scanner.
Type the following in the edit box after "Search:".

tdx.sys

Click Search Files button and post the log (FSS.txt) it makes to your reply.

regards, Elise


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#14 Dave Finlay

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Posted 08 December 2011 - 02:17 PM

Got it.

Attached Files

  • Attached File  FSS2.txt   617bytes   6 downloads


#15 Elise

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Posted 08 December 2011 - 02:31 PM

Unfortunately no clean copy was found. Do you have a Windows disk at hand?

regards, Elise


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