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Google redirection worm


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17 replies to this topic

#1 stalliontrex

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Posted 01 December 2011 - 08:37 PM

Hello, whenever I try to click the search results from google, it always redirects me to the wrong website (spam/ads/adult rated/dating sites). I sometimes have difficulty opening firefox, internet explorer, windows media player, etc. after I turn my computer on.

I have Norton Internet Security 2011 and I don't think it's completely removing any viruses when I do a full computer scan. Is there anyway you can help me with this problem?

Note: this is the 2nd time this problem has occurred this year, the first time around was in May and I turned to this website for help and fortunately, I was able to resolve my issue. I am hoping that I will have the same outcome again. Thank you in advance! Words can't describe how grateful I am of this website.

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#2 Orange Blossom

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Posted 01 December 2011 - 11:09 PM

Hello,

Please follow the instructions in ==>This Guide<== starting at step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then post them in a reply to this topic by using the Add Reply button.

If you can produce at least some of the logs, then please create the post and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the reply and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Please note that I am not a member of the Malware Removal Team and will not be assisting you in removing the infection. I'm simply helping you to post the information they need in order to assist you.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript

#3 stalliontrex

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Posted 02 December 2011 - 07:45 PM

Step 6.

defogger_disable by jpshortstuff (23.02.10.1)
Log created at 23:38 on 02/12/2011 (user)

Checking for autostart values...
HKCU\~\Run values retrieved.
HKLM\~\Run values retrieved.

Checking for services/drivers...


-=E.O.F=-

Step 7

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_18
Run by user at 23:39:35 on 2011-12-02
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1983.1208 [GMT -5:00]
.
AV: Norton Internet Security *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.ca/
uURLSearchHooks: H - No File
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton internet security\engine\18.6.0.29\ips\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: EpsonToolBandKicker Class: {e99421fb-68dd-40f0-b4ac-b7027cae2f1a} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: EPSON Web-To-Page: {ee5d279f-081b-4404-994d-c6b60aaeba6d} - c:\program files\epson\epson web-to-page\EPSON Web-To-Page.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton internet security\engine\18.6.0.29\coIEPlg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [auditpol] c:\documents and settings\user\application data\auditpol.exe
uRun: [Norton Download Manager{NBRT41-B15-Retail-4abb-B07C-C084B04B4F12}] c:\documents and settings\all users\documents\norton\{nbrt41-b15-retail-4abb-b07c-c084b04b4f12}\NBRT-Retail-Downloader.exe /m
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10q_Plugin.exe -update plugin
mRun: [SoundMan] SOUNDMAN.EXE
mRun: [VTTimer] VTTimer.exe
mRun: [SMSERIAL] sm56hlpr.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [EPSON Stylus CX1500 Series] c:\windows\system32\spool\drivers\w32x86\3\E_S4I4V1.EXE /P26 "EPSON Stylus CX1500 Series" /O6 "USB001" /M "Stylus CX1500"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [auditpol] c:\documents and settings\user\application data\auditpol.exe
mExplorerRun: [28168812] c:\docume~1\alluse~1\locals~1\temp\2d93fe5201add26c.exe
mExplorerRun: [16936937] c:\docume~1\alluse~1\locals~1\temp\9016fefd01026fe9.exe
mExplorerRun: [72359] c:\docume~1\alluse~1\locals~1\temp\e558fffe00011aa7.exe
mExplorerRun: [64609] c:\docume~1\alluse~1\locals~1\temp\0360ffff0000fc9f.exe
mExplorerRun: [42796] c:\docume~1\alluse~1\locals~1\temp\fe1027ff0000f7ec.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{5E87EF2A-736B-42D8-9A31-A64650DDD8F6} : DhcpNameServer = 192.168.2.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\user\application data\mozilla\firefox\profiles\ve8wqine.default\
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\google\update\1.3.21.79\npGoogleUpdate3.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\nis\1206000.01d\symds.sys [2011-11-29 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nis\1206000.01d\symefa.sys [2011-11-29 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\bashdefs\20111123.001\BHDrvx86.sys [2011-11-23 819320]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\nis\1206000.01d\ironx86.sys [2011-11-29 136312]
R2 NIS;Norton Internet Security;c:\program files\norton internet security\engine\18.6.0.29\ccsvchst.exe [2011-11-29 130008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-11-29 106104]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\ipsdefs\20111202.001\IDSXpx86.sys [2011-12-2 356280]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20111202.019\NAVENG.SYS [2011-12-2 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\nis_18.1.0.37\definitions\virusdefs\20111202.019\NAVEX15.SYS [2011-12-2 1576312]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-1-4 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-1-4 136176]
S3 uti3ndu1;AVZ Kernel Driver;c:\windows\system32\drivers\uti3ndu1.sys [2011-5-28 7168]
.
=============== Created Last 30 ================
.
2011-12-02 00:45:21 -------- d-----w- c:\documents and settings\user\local settings\application data\NPE
2011-11-29 23:45:41 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-11-29 23:45:41 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-11-29 23:45:41 -------- d-----w- c:\program files\Symantec
2011-11-29 23:45:41 -------- d-----w- c:\program files\common files\Symantec Shared
2011-11-29 23:45:32 369784 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symtdi.sys
2011-11-29 23:45:32 331384 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symtdiv.sys
2011-11-29 23:45:32 296568 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symnets.sys
2011-11-29 23:45:31 744568 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symefa.sys
2011-11-29 23:45:31 516216 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\srtsp.sys
2011-11-29 23:45:31 50168 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\srtspx.sys
2011-11-29 23:45:31 340088 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\symds.sys
2011-11-29 23:45:31 136312 ----a-w- c:\windows\system32\drivers\nis\1206000.01d\ironx86.sys
2011-11-29 23:45:02 -------- d-----w- c:\windows\system32\drivers\nis\1206000.01D
2011-11-29 23:44:36 -------- d-----w- c:\windows\system32\drivers\NIS
2011-11-29 23:44:34 -------- d-----w- c:\program files\Norton Internet Security
2011-11-29 23:40:41 -------- d-----w- c:\program files\NortonInstaller
2011-11-26 03:37:41 -------- d-----w- C:\Bell
2011-11-24 00:27:00 25088 --sh--w- c:\documents and settings\user\application data\auditpol.dll
.
==================== Find3M ====================
.
2011-10-10 14:22:41 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06:50 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 15:41:20 611328 ------w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41:20 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41:14 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-06 13:20:51 1858944 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 23:40:32.50 ===============




Step 8:

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2011-12-03 00:50:19
Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP2T0L0-12 HDS728080PLAT20 rev.PF2OA28A
Running: gmer.exe; Driver: C:\DOCUME~1\user\LOCALS~1\Temp\kwddypog.sys


---- System - GMER 1.0.15 ----

SSDT 8A132248 ZwAlertResumeThread
SSDT 8A132308 ZwAlertThread
SSDT 8A2757A8 ZwAllocateVirtualMemory
SSDT 8A192B38 ZwAssignProcessToJobObject
SSDT 8A1C91D8 ZwConnectPort
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwCreateKey [0xB8576710]
SSDT 89D3DDC0 ZwCreateMutant
SSDT 8A1817D0 ZwCreateSymbolicLinkObject
SSDT 8A142218 ZwCreateThread
SSDT 8A192BD8 ZwDebugActiveProcess
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteKey [0xB8576990]
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwDeleteValueKey [0xB8576EF0]
SSDT 8A036578 ZwDuplicateObject
SSDT 8A285C50 ZwFreeVirtualMemory
SSDT 8A15AD30 ZwImpersonateAnonymousToken
SSDT 8A15ADD0 ZwImpersonateThread
SSDT 8A1D6EA8 ZwLoadDriver
SSDT 89DB7768 ZwMapViewOfSection
SSDT 89D3DCE0 ZwOpenEvent
SSDT 8A1421D0 ZwOpenProcess
SSDT 89D8DDD0 ZwOpenProcessToken
SSDT 89D87DD0 ZwOpenSection
SSDT 8A1F3D98 ZwOpenThread
SSDT 8A182A90 ZwProtectVirtualMemory
SSDT 8A272CD0 ZwResumeThread
SSDT 8A130920 ZwSetContextThread
SSDT 8A181DC0 ZwSetInformationProcess
SSDT 8A192C78 ZwSetSystemInformation
SSDT \??\C:\WINDOWS\system32\Drivers\SYMEVENT.SYS (Symantec Event Library/Symantec Corporation) ZwSetValueKey [0xB8577140]
SSDT 89D94D68 ZwSuspendProcess
SSDT 8A272D08 ZwSuspendThread
SSDT 89DA5238 ZwTerminateProcess
SSDT 8A142998 ZwTerminateThread
SSDT 8A284880 ZwUnmapViewOfSection
SSDT 89DAD290 ZwWriteVirtualMemory

---- Kernel code sections - GMER 1.0.15 ----

.text ntoskrnl.exe!_abnormal_termination + F0 804E275C 2 Bytes [10, 67]
.text ntoskrnl.exe!_abnormal_termination + F3 804E275F 1 Byte [B8]
.text ntoskrnl.exe!_abnormal_termination + 428 804E2A94 2 Bytes [40, 71]
.text ntoskrnl.exe!_abnormal_termination + 42B 804E2A97 1 Byte [B8]
? SYMDS.SYS The system cannot find the file specified. !
? SYMEFA.SYS The system cannot find the file specified. !
? C:\DOCUME~1\user\LOCALS~1\Temp\mbr.sys The system cannot find the file specified. !

---- User code sections - GMER 1.0.15 ----

.text C:\Program Files\Mozilla Firefox\plugin-container.exe[3628] USER32.dll!SetWindowLongA 7E42C29D 5 Bytes JMP 106ACCFA C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[3628] USER32.dll!SetWindowLongW 7E42C2BB 5 Bytes JMP 106ACC8C C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[3628] USER32.dll!GetWindowInfo 7E42C49C 5 Bytes JMP 1045E78C C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\plugin-container.exe[3628] USER32.dll!TrackPopupMenu 7E46531E 5 Bytes JMP 1045ED49 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)
.text C:\Program Files\Mozilla Firefox\firefox.exe[3780] ntdll.dll!LdrLoadDll 7C91632D 5 Bytes JMP 01223690 C:\Program Files\Mozilla Firefox\xul.dll (Mozilla Foundation)

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\Tcpip \Device\Ip SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Tcp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\Udp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice \Driver\Tcpip \Device\RawIp SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)

---- EOF - GMER 1.0.15 ----

Edited by stalliontrex, 03 December 2011 - 12:55 AM.


#4 stalliontrex

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Posted 03 December 2011 - 12:55 AM

Attached File  Attach.txt   11.99KB   2 downloads

#5 gringo_pr

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Posted 03 December 2011 - 11:59 PM

Hello and Welcome to the forums!

My name is Gringo and I'll be glad to help you with your computer problems.

Somethings to remember while we are working together.

  • Do not run any other tool untill instructed to do so!
  • please Do not Attach logs or put in code boxes.
  • Tell me about any problems that have occurred during the fix.
  • Tell me of any other symptoms you may be having as these can help also.
  • Do not run anything while running a fix.
  • Do not run any other tool untill instructed to do so!


Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 stalliontrex

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Posted 04 December 2011 - 12:29 AM

ComboFix 11-12-04.01 - user 12/04/2011 0:18.4.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1983.1119 [GMT -5:00]
Running from: c:\documents and settings\user\My Documents\Downloads\ComboFix.exe
AV: Norton Internet Security *Disabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Internet Security *Enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\user\Application Data\auditpol.dll
c:\windows\system32\usmt\migwiz_a.exe
.
.
((((((((((((((((((((((((( Files Created from 2011-11-04 to 2011-12-04 )))))))))))))))))))))))))))))))
.
.
2011-12-02 00:45 . 2011-12-02 01:16 -------- d-----w- c:\documents and settings\user\Local Settings\Application Data\NPE
2011-11-29 23:45 . 2011-11-29 23:47 -------- d-----w- c:\program files\Common Files\Symantec Shared
2011-11-29 23:45 . 2011-11-29 23:45 -------- d-----w- c:\program files\Symantec
2011-11-29 23:45 . 2011-11-29 23:45 60872 ----a-w- c:\windows\system32\S32EVNT1.DLL
2011-11-29 23:45 . 2011-11-29 23:45 126584 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2011-11-29 23:44 . 2011-11-29 23:45 -------- d-----w- c:\windows\system32\drivers\NIS
2011-11-29 23:44 . 2011-11-29 23:44 -------- d-----w- c:\program files\Norton Internet Security
2011-11-29 23:40 . 2011-11-30 17:26 -------- d-----w- c:\program files\NortonInstaller
2011-11-26 03:37 . 2011-11-26 03:37 -------- d-----w- C:\Bell
2011-11-22 06:20 . 2011-11-22 06:20 -------- d-----w- c:\program files\Microsoft Silverlight
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-10 14:22 . 2010-10-04 23:36 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06 . 2004-08-04 12:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 15:41 . 2011-09-26 15:41 611328 ------w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41 . 2004-08-04 12:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41 . 2004-08-04 12:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-06 13:20 . 2004-08-04 12:00 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-11-21 04:04 . 2011-11-29 23:51 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMan"="SOUNDMAN.EXE" [2006-04-01 77824]
"VTTimer"="VTTimer.exe" [2005-03-08 53248]
"SMSERIAL"="sm56hlpr.exe" [2004-12-29 544768]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"EPSON Stylus CX1500 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE" [2004-03-23 99840]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1206000.01D\symds.sys [11/29/2011 6:45 PM 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1206000.01D\symefa.sys [11/29/2011 6:45 PM 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20111123.001\BHDrvx86.sys [11/23/2011 11:08 PM 819320]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1206000.01D\ironx86.sys [11/29/2011 6:45 PM 136312]
R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\18.6.0.29\ccsvchst.exe [11/29/2011 6:45 PM 130008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [11/29/2011 7:17 PM 106104]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20111202.001\IDSXpx86.sys [12/2/2011 11:39 PM 356280]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [1/4/2011 3:30 PM 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [1/4/2011 3:30 PM 136176]
S3 uti3ndu1;AVZ Kernel Driver;c:\windows\system32\drivers\uti3ndu1.sys [5/28/2011 8:25 PM 7168]
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-04 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-04 20:30]
.
2011-12-04 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-04 20:30]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.ca/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.2.1
FF - ProfilePath - c:\documents and settings\user\Application Data\Mozilla\Firefox\Profiles\ve8wqine.default\
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-auditpol - c:\documents and settings\user\Application Data\auditpol.exe
HKCU-Run-Norton Download Manager{NBRT41-B15-Retail-4abb-B07C-C084B04B4F12} - c:\documents and settings\All Users\Documents\Norton\{NBRT41-B15-Retail-4abb-B07C-C084B04B4F12}\NBRT-Retail-Downloader.exe
HKLM-Run-auditpol - c:\documents and settings\user\Application Data\auditpol.exe
HKLM-Explorer_Run-28168812 - c:\docume~1\ALLUSE~1\LOCALS~1\Temp\2d93fe5201add26c.exe
HKLM-Explorer_Run-16936937 - c:\docume~1\ALLUSE~1\LOCALS~1\Temp\9016fefd01026fe9.exe
HKLM-Explorer_Run-72359 - c:\docume~1\ALLUSE~1\LOCALS~1\Temp\e558fffe00011aa7.exe
HKLM-Explorer_Run-64609 - c:\docume~1\ALLUSE~1\LOCALS~1\Temp\0360ffff0000fc9f.exe
HKLM-Explorer_Run-42796 - c:\docume~1\ALLUSE~1\LOCALS~1\Temp\fe1027ff0000f7ec.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-12-04 00:23
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\18.6.0.29\diMaster.dll\" /prefetch:1"
.
Completion time: 2011-12-04 00:26:47
ComboFix-quarantined-files.txt 2011-12-04 05:26
.
Pre-Run: 64,344,584,192 bytes free
Post-Run: 64,671,154,176 bytes free
.
- - End Of File - - B95218F662616077D39981730870272B

Hey Gringo, thank you very much for helping me out! I really appreciate it!
I didn't encounter any problems. The scan only took maybe 5 minutes or so.
After doing those steps Orange Blossom told me to do, my problems disappeared. My computer doesn't give me a hard time opening firefox or any other programs and I have no problems with google anymore.

#7 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:47 PM

Posted 04 December 2011 - 12:33 AM

Greetings

Good That cleaned up some bad guys but I see some other stuff that we need to go after, so I want you to run this custom script for me.

:Run CFScript:

Open Notepad and copy/paste the text in the box into the window:

ClearJavaCache::


Save it to your desktop as CFScript.txt

Refering to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 stalliontrex

stalliontrex
  • Topic Starter

  • Members
  • 18 posts
  • OFFLINE
  •  
  • Local time:11:47 AM

Posted 04 December 2011 - 08:24 PM

.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-10-10 14:22 . 2010-10-04 23:36 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-09-28 07:06 . 2004-08-04 12:00 599040 ----a-w- c:\windows\system32\crypt32.dll
2011-09-26 15:41 . 2011-09-26 15:41 611328 ------w- c:\windows\system32\uiautomationcore.dll
2011-09-26 15:41 . 2004-08-04 12:00 220160 ----a-w- c:\windows\system32\oleacc.dll
2011-09-26 15:41 . 2004-08-04 12:00 20480 ----a-w- c:\windows\system32\oleaccrc.dll
2011-09-06 13:20 . 2004-08-04 12:00 1858944 ----a-w- c:\windows\system32\win32k.sys
2011-11-21 04:04 . 2011-11-29 23:51 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((( SnapShot@2011-12-04_05.23.56 )))))))))))))))))))))))))))))))))))))))))
.
+ 2011-12-04 23:16 . 2011-12-04 23:16 16384 c:\windows\Temp\Perflib_Perfdata_1d0.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMan"="SOUNDMAN.EXE" [2006-04-01 77824]
"VTTimer"="VTTimer.exe" [2005-03-08 53248]
"SMSERIAL"="sm56hlpr.exe" [2004-12-29 544768]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2010-02-18 248040]
"GrooveMonitor"="c:\program files\Microsoft Office\Office12\GrooveMonitor.exe" [2008-10-25 31072]
"EPSON Stylus CX1500 Series"="c:\windows\System32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE" [2004-03-23 99840]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\Currentversion\policies\explorer\Run]
"28168812"="c:\docume~1\ALLUSE~1\LOCALS~1\Temp\2d93fe5201add26c.exe" [BU]
"16936937"="c:\docume~1\ALLUSE~1\LOCALS~1\Temp\9016fefd01026fe9.exe" [BU]
"72359"="c:\docume~1\ALLUSE~1\LOCALS~1\Temp\e558fffe00011aa7.exe" [BU]
"64609"="c:\docume~1\ALLUSE~1\LOCALS~1\Temp\0360ffff0000fc9f.exe" [BU]
"42796"="c:\docume~1\ALLUSE~1\LOCALS~1\Temp\fe1027ff0000f7ec.exe" [BU]
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"c:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NIS\1206000.01D\symds.sys [11/29/2011 6:45 PM 340088]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NIS\1206000.01D\symefa.sys [11/29/2011 6:45 PM 744568]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\BASHDefs\20111123.001\BHDrvx86.sys [11/23/2011 11:08 PM 819320]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NIS\1206000.01D\ironx86.sys [11/29/2011 6:45 PM 136312]
R2 NIS;Norton Internet Security;c:\program files\Norton Internet Security\Engine\18.6.0.29\ccsvchst.exe [11/29/2011 6:45 PM 130008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [11/29/2011 7:17 PM 106104]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.1.0.37\Definitions\IPSDefs\20111202.001\IDSXpx86.sys [12/2/2011 11:39 PM 356280]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [1/4/2011 3:30 PM 136176]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [1/4/2011 3:30 PM 136176]
S3 uti3ndu1;AVZ Kernel Driver;c:\windows\system32\drivers\uti3ndu1.sys [5/28/2011 8:25 PM 7168]
.
Contents of the 'Scheduled Tasks' folder
.
2011-12-04 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-04 20:30]
.
2011-12-05 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-01-04 20:30]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.ca/
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.2.1
FF - ProfilePath - c:\documents and settings\user\Application Data\Mozilla\Firefox\Profiles\ve8wqine.default\
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-12-04 20:15
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\System\ControlSet001\Services\NIS]
"ImagePath"="\"c:\program files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe\" /s \"NIS\" /m \"c:\program files\Norton Internet Security\Engine\18.6.0.29\diMaster.dll\" /prefetch:1"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(1716)
c:\windows\system32\WININET.dll
c:\windows\WinSxS\x86_Microsoft.VC80.CRT_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_e6967989\MSVCR80.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\wmploc.dll
c:\windows\system32\jscript.dll
c:\windows\system32\webcheck.dll
.
Completion time: 2011-12-04 20:18:11
ComboFix-quarantined-files.txt 2011-12-05 01:18
ComboFix2.txt 2011-12-04 05:26
.
Pre-Run: 64,630,362,112 bytes free
Post-Run: 64,621,252,608 bytes free
.
- - End Of File - - 5BA1CBF73AB09771D62D4315D59DAB8C



No signs of trouble on my end. :)

#9 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:12:47 PM

Posted 04 December 2011 - 08:46 PM

Your Java is out of date.

It can be updated by the Java control panel
  • click on Start-> Control Panel (Classic View)-> Java (looks like a coffee cup) -> Update Tab -> Update Now.
  • An update should begin;
  • follow the prompts


TFC(Temp File Cleaner):

  • Please download TFC to your desktop,
  • Save any unsaved work. TFC will close all open application windows.
  • Double-click TFC.exe to run the program.
  • If prompted, click "Yes" to reboot.
Note: Save your work. TFC will automatically close any open programs, let it run uninterrupted. It shouldn't take longer take a couple of minutes, and may only take a few seconds. Only if needed will you be prompted to reboot.

: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

  • Go Here to download HijackThis Installer
  • Save HijackThis Installer to your desktop.
  • Double-click on the HijackThis Installer icon on your desktop. (Vista and Win 7 right click and run as admin)
  • By default it will install to C:\Program Files\Trend Micro\HijackThis .
  • Click on Install.
  • It will create a HijackThis icon on the desktop.
  • Once installed it will launch Hijackthis.
  • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
  • Click on Edit > Select All then click on Edit > Copy to copy the entire contents of the log.
  • Come back here to this thread and Paste the log in your next reply.
  • DO NOT use the AnalyseThis button its findings are dangerous if misinterpreted.
  • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.


If you have problems running Hijackthis.

sometimes we have to run it like this To run HijackThis as an administrator,
rightclick HijackThis.exe (located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)
and select to run as administrator

"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 stalliontrex

stalliontrex
  • Topic Starter

  • Members
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  • OFFLINE
  •  
  • Local time:11:47 AM

Posted 05 December 2011 - 01:35 PM

Malwarebytes' Anti-Malware 1.51.2.1300
www.malwarebytes.org

Database version: 8316

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

12/5/2011 1:32:35 PM
mbam-log-2011-12-05 (13-32-35).txt

Scan type: Quick scan
Objects scanned: 150889
Time elapsed: 4 minute(s), 36 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 5
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\28168812 (Trojan.Agent) -> Value: 28168812 -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\16936937 (Trojan.Agent) -> Value: 16936937 -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\72359 (Trojan.Agent) -> Value: 72359 -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\64609 (Trojan.Agent) -> Value: 64609 -> Delete on reboot.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\42796 (Trojan.Agent) -> Value: 42796 -> Delete on reboot.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)


---------

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 1:38:24 PM, on 12/5/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\sm56hlpr.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\Trend Micro\HijackThis\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R3 - URLSearchHook: (no name) - {472734EA-242A-422b-ADF8-83D1E48CC825} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Symantec NCO BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
O2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Internet Security\Engine\18.6.0.29\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Internet Security\Engine\18.6.0.29\coIEPlg.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [EPSON Stylus CX1500 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I4V1.EXE /P26 "EPSON Stylus CX1500 Series" /O6 "USB001" /M "Stylus CX1500"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files\Norton Internet Security\Engine\18.6.0.29\ccSvcHst.exe

--
End of file - 5288 bytes




When I tried to open Java (to update it), nothing would happen so I didn't get a chance to update the step. I tried donwloading it from a website but I got an error message (I don't remember what it was though)

Edited by stalliontrex, 05 December 2011 - 01:40 PM.


#11 gringo_pr

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Posted 05 December 2011 - 03:11 PM

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

If you have any problems running Hijackthis see NOTE** below (Host file not read, blank notepad ...)

  • Run HijackThis
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
      O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
      O4 - HKLM\..\Run: [SMSERIAL] sm56hlpr.exe
      O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
      O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


NOTE**
sometimes we have to run it like this To run HijackThis as an administrator, right-click HijackThis.exe
(located: C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe)<--32bit
(located: C:\Program Files(86)\Trend Micro\HiJackThis\HiJackThis.exe)<--64bit
and select to run as administrator

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the ActiveX control to install
    • Click Start
  • Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • Wait for the scan to finish
  • Click on copy to clipboard and paste the results here in this topic
  • you may also find here C:\Program Files\Eset\Eset Online Scanner\log.txt
Copy and paste that log as a reply to this topic

Gringo
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#12 stalliontrex

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Posted 05 December 2011 - 07:17 PM

C:\Qoobox\Quarantine\C\Documents and Settings\user\Application Data\auditpol.dll.vir a variant of Win32/Kryptik.VZP trojan
C:\System Volume Information\_restore{F10D2F6D-51A7-4214-BDC9-2DEF583DFB63}\RP1\A0000022.dll a variant of Win32/Kryptik.VZP trojan

#13 gringo_pr

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Posted 06 December 2011 - 01:30 AM

Hello

The Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.


Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


The following procedure will implement some cleanup procedures. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.

Any programs and logs that are left over you can just be deleted from the desktop. TFC is a free temp file cleaner that is very easy to use, I would keep this and use before you do any scans or when you want to free up some space.

:DeFogger:

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK
Your Emulation drivers are now re-enabled.


:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image


:remove tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.


:Make your Internet Explorer more secure:

  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialise and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    Next press the Apply button and then the OK to exit the Internet Properties page.


:Make Firefox more secure:

please visit this page to explain how to make Firefox more secure - How to Secure Firefox


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector


:Turn On Automatic Updates:

Turn On Automatic Updates
1. Click Start, click Run, type sysdm.cpl, and then press ENTER.
2. Click the Automatic Updates tab, and then click to select one of the following options. We recommend that you select the Automatic (recommended) Automatically download recommended updates for my computer and install them

If you click this setting, click to select the day and time for scheduled updates to occur. You can schedule Automatic Updates for any time of day. Remember, your computer must be on at the scheduled time for updates to be installed. After you set this option, Windows recognizes when you are online and uses your Internet connection to find updates on the Windows Update Web site or on the Microsoft Update Web site that apply to your computer. Updates are downloaded automatically in the background, and you are not notified or interrupted during this process. An icon appears in the notification area of your taskbar when the updates are being downloaded. You can point to the icon to view the download status. To pause or to resume the download, right-click the icon, and then click Pause or Resume. When the download is completed, another message appears in the notification area so that you can review the updates that are scheduled for installation. If you choose not to install at that time, Windows starts the installation on your set schedule.

or visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

:antispyware programs:

I would reccomend the download and installation of some or all of the following programs (all free), and the updating of them regularly:

  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Spyware Blaster - By altering your registry, this program stops harmful sites from installing things like ActiveX Controls on your machines.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often.

Here is some great reading about how to be safer online:

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum
and
COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#14 stalliontrex

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Posted 07 December 2011 - 12:33 AM

Hey Gringo, I have a quick question, what do I do with the HiJackThis program? It didn't get deleted when I downloaded OTCleanIt. Should I just manually delete it?

And thank you very much for your help!!! Your help means a lot to me and my family, we can't afford to get our computer fixed right now as we are on a tight budget so this site is a life saver. From the bottom of our hearts, thank you!!!!

#15 gringo_pr

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Posted 07 December 2011 - 08:20 AM

Hello

you are more than welcome

and yes just delete from desktop - don't uninstall in case we need to get to the backups later


gringo
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