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Infected by Ramnit.AE; please help

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8 replies to this topic

#1 dotdph


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  • 4 posts
  • Local time:02:21 AM

Posted 01 December 2011 - 04:15 PM

I would appreciate your help as the virus spreading quickly.
it started yesterday with an alert from Microsoft Security Essential.
I don't know how bad my computer is, but things like webcam and wifi connection seems to stop working sometimes (it is a 7y old computer). Not sure if it is related though.
Since, I cannot isolate the problem and limit my connection as much as possible as I am afrait of leaking personal/confidential data.

I have a NAS also which is now deconnected; not sure if it is infected as well.

Many thanks if someone can fix it.
I followed the instructions but GMER has stopped while scanning the computer.

the log from DDS is:

DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Damien at 20:54:42 on 2011-12-01
Microsoft Windows 7 Édition Familiale Premium 6.1.7601.1.1252.33.1036.18.2046.1029 [GMT 0:00]
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Sony\VAIO Event Service\VESMgrSub.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\Content Transfer\ContentTransferWMDetector.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
c:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Program Files\T-Mobile\T-Mobile Internet Manager\DataCardMonitor.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Virgin Media\Service Manager\ServiceManager.exe
C:\Program Files\Zune\ZuneLauncher.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
============== Pseudo HJT Report ===============
uDefault_Page_URL = hxxp://fr.yahoo.com/?fr=fp-yie8
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://fr.yahoo.com/?fr=fp-yie8
uWindow Title = Windows Internet Explorer fourni par Yahoo!
mDefault_Page_URL = hxxp://www.club-vaio.com
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\progra~1\google~1\BAE.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [HW_OPENEYE_OUC_T-Mobile Internet Manager] "c:\program files\t-mobile\t-mobile internet manager\updatedog\ouc.exe"
uRun: [Google Update] "c:\users\damien\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [QimYfpga] c:\users\damien\appdata\local\icumupwj\qimyfpga.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [ContentTransferWMDetector.exe] c:\program files\sony\content transfer\ContentTransferWMDetector.exe
mRun: [ISBMgr.exe] "c:\program files\sony\isb utility\ISBMgr.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [VAIOCameraUtility] "c:\program files\sony\vaio camera utility\VCUServe.exe"
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [DataCardMonitor] c:\program files\t-mobile\t-mobile internet manager\DataCardMonitor.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [ServiceManager.exe] "c:\program files\virgin media\service manager\ServiceManager.exe" /AUTORUN
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
StartupFolder: c:\users\damien\appdata\roaming\microsoft\windows\start menu\programs\startup\qimyfpga.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Ajouter un site de support RSS à VAIO Information FLOW - c:\program files\sony\vaio information flow\aiesc.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: E&xporter vers Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {3EA4FA88-E0BE-419A-A732-9B79B87A6ED0} - hxxp://dl.tvunetworks.com/TVUAx.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer =
TCP: Interfaces\{C82048A8-413B-41B8-AB41-E93C12DA7E67} : DhcpNameServer =
TCP: Interfaces\{C82048A8-413B-41B8-AB41-E93C12DA7E67}\16E6167656E66796379647F627 : DhcpNameServer =
TCP: Interfaces\{C82048A8-413B-41B8-AB41-E93C12DA7E67}\C496675626F687D263263343 : DhcpNameServer =
TCP: Interfaces\{F890D570-1E99-4381-A1E6-6C6955ECF7E2} : DhcpNameServer =
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: VESWinlogon - VESWinlogon.dll
================= FIREFOX ===================
FF - ProfilePath - c:\users\damien\appdata\roaming\mozilla\firefox\profiles\kee4nt02.default\
FF - plugin: c:\program files\java\jre1.6.0\bin\npjpi160.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nppl3260.dll
FF - plugin: c:\program files\k-lite codec pack\real\browser\plugins\nprpjplug.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npsharedview.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\damien\appdata\roaming\mozilla\firefox\profiles\kee4nt02.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
============= SERVICES / DRIVERS ===============
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2009-6-18 165648]
R1 MpKsl5985b043;MpKsl5985b043;c:\programdata\microsoft\microsoft antimalware\definition updates\{e478f142-7239-4f36-bfe8-50152f2e3bcb}\MpKsl5985b043.sys [2011-11-30 28752]
R2 MSSQL$VAIO_VEDB;SQL Server (VAIO_VEDB);c:\program files\microsoft sql server\mssql.1\mssql\binn\sqlservr.exe [2010-12-10 29293408]
R2 ServicepointService;ServicepointService;c:\program files\virgin media\service manager\ServicepointService.exe [2011-4-25 689464]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2009-6-18 43392]
R3 netw5v32;Pilote de carte de liaison WiFi sans fil Intel® 5000 Series pour Windows Vista 32 bits;c:\windows\system32\drivers\netw5v32.sys [2009-6-10 4231168]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 65024]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2011-4-27 208944]
R3 SFEP;Sony Firmware Extension Parser;c:\windows\system32\drivers\SFEP.sys [2007-8-3 9344]
R3 ti21sony;ti21sony;c:\windows\system32\drivers\ti21sony.sys [2006-12-4 227328]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 BthAvrcp;Profil AVRCP Bluetooth;c:\windows\system32\drivers\BthAvrcp.sys [2009-8-13 22528]
S3 csr_a2dp;Profil AV Bluetooth;c:\windows\system32\drivers\bthav.sys [2009-12-21 61952]
S3 ewusbnet;HUAWEI USB-NDIS miniport;c:\windows\system32\drivers\ewusbnet.sys [2010-5-28 198656]
S3 hwusbdev;Huawei DataCard USB PNP Device;c:\windows\system32\drivers\ewusbdev.sys [2010-5-28 101120]
S3 Media Jukebox 14 Service;Media Jukebox 14 Service;c:\program files\j river\media jukebox 14\JRService.exe [2011-7-18 379400]
S3 R5U870FLx86;R5U870 UVC Lower Filter ;c:\windows\system32\drivers\R5U870FLx86.sys [2006-12-4 72704]
S3 R5U870FUx86;R5U870 UVC Upper Filter ;c:\windows\system32\drivers\R5U870FUx86.sys [2006-12-4 43904]
S3 SonyImgF;Sony Image Conversion Filter Driver;c:\windows\system32\drivers\SonyImgF.sys [2006-12-4 30976]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-4-22 52224]
S3 VAIOMediaPlatform-UCLS-AppServer;VAIO Media Content Collection;c:\program files\sony\vaio media integrated server\UCLS.exe [2008-7-6 745472]
S3 VAIOMediaPlatform-UCLS-HTTP;VAIO Media Content Collection (HTTP);c:\program files\sony\vaio media integrated server\platform\SV_Httpd.exe [2008-7-6 397312]
S3 VAIOMediaPlatform-UCLS-UPnP;VAIO Media Content Collection (UPnP);c:\program files\sony\vaio media integrated server\platform\UPnPFramework.exe [2008-7-6 1089536]
S3 WatAdminSvc;Service Windows Activation Technologies;c:\windows\system32\wat\WatAdminSvc.exe [2010-6-22 1343400]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\zune\WMZuneComm.exe [2011-8-5 268512]
=============== Created Last 30 ================
2011-11-30 23:13:27 28752 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{e478f142-7239-4f36-bfe8-50152f2e3bcb}\MpKsl5985b043.sys
2011-11-30 23:13:24 56200 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{e478f142-7239-4f36-bfe8-50152f2e3bcb}\offreg.dll
2011-11-29 21:45:41 6668624 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{e478f142-7239-4f36-bfe8-50152f2e3bcb}\mpengine.dll
2011-11-29 20:52:23 103400 --s---w- c:\users\damien\appdata\roaming\microsoft\windows\start menu\programs\startup\qimyfpga.exe
2011-11-29 20:52:23 -------- d-----w- c:\users\damien\appdata\local\icumupwj
2011-11-13 00:41:01 -------- d-----w- c:\users\damien\appdata\roaming\SqueezePlay
2011-11-13 00:40:16 -------- d-----w- c:\program files\Squeezebox
2011-11-12 23:03:13 -------- d-----w- c:\program files\Raihan
2011-11-09 20:22:06 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 20:22:05 708608 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-09 20:22:04 2341888 ----a-w- c:\windows\system32\win32k.sys
==================== Find3M ====================
2011-10-20 20:48:10 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
============= FINISH: 20:55:32.49 ===============

Attached Files

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#2 HelpBot


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Posted 06 December 2011 - 04:20 PM

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We need to see some information about what is happening in your machine. Please perform the following scan again:

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#3 dotdph

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Posted 06 December 2011 - 05:56 PM


I have not done anything since the first post (I shut down the computer and waited for some help)
I have tried to run the scans again but failed to do so. GMER scan ends with a blue screen. and I lose data.
I am writing from another computer as going on BC website becomes very difficult (chrome not working any more)

Computer is getting worse at the minute and I feel that the inevitable is coming (i.e. formatting).
Only issues with formatting are:
* not sure if I managed to back-up all the personal data.
* not sure if I can copy my data without spreading the virus (is a copy on CD safe?)
* my operating system has been upgraded twice: from XP to Vista and then to 7. I don't know where the activation key is for the latter...

rest should be fine to recover

Any help/advice would be very much appreciated.

#4 etavares


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Posted 07 December 2011 - 06:49 AM

I'm afraid I have very bad news.

Win32/Ramnit.A is a file infector with IRCBot functionality which infects .exe, and .HTML/HTM files, and opens a back door that compromises your computer. Using this backdoor, a remote attacker can access and instruct the infected computer to download and execute more malicious files. The infected .HTML or .HTM files may be detected as Virus:VBS/Ramnit.A. Win32/Ramnit.A!dll is a related file infector often seen with this infection. It too has IRCBot functionality which infects .exe, .dll and .HTML/HTM files and opens a back door that compromises your computer. This component is injected into the default web browser by Worm:Win32/Ramnit.A which is dropped by a Ramnit infected executable file.

-- Note: As with most malware infections, the threat name may be different depending on the anti-virus or anti-malware program which detected it. Each security vendor uses their own naming conventions to identify various types of malware.
With this particular infection the safest solution and only sure way to remove it effectively is to reformat and reinstall the OS.

Why? The malware injects code in legitimate files similar to the Virut virus and in many cases the infected files (which could number in the thousands) cannot be disinfected properly by your anti-virus. When disinfection is attempted, the files often become corrupted and the system may become unstable or irreparable. The longer Ramnit.A remains on a computer, the more files it infects and corrupts so the degree of infection can vary.

Ramnit is commonly spread via a flash drive (usb, pen, thumb, jump) infection where it copies Worm:Win32/Ramnit.A with a random file name. The infection is often contracted by visiting remote, crack and keygen sites. These type of sites are infested with a smörgåsbord of malware and a major source of system infection.

In my opinion, Ramnit.A is not effectively disinfectable, so your best option is to perform a full reformat as there is no guarantee this infection can be completely removed. In most instances it may have caused so much damage to your system files that it cannot be completely cleaned or repaired. Further, your machine has likely been compromised by the backdoor Trojan and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume the computer is secure even if your anti-virus reports that the malware appears to have been removed.

Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, reformat and reinstall the OS. Please read:

Whenever a system has been compromised by a backdoor payload, it is impossible to know if or how much the backdoor has been used to affect your system...There are only a few ways to return a compromised system to a confident security configuration. These include:
• Reimaging the system
• Restoring the entire system using a full system backup from before the backdoor infection
• Reformatting and reinstalling the system

Backdoors and What They Mean to You

This is what Jesper M. Johansson at Microsoft TechNet has to say: Help: I Got Hacked. Now What Do I Do?.

The only way to clean a compromised system is to flatten and rebuild. That’s right. If you have a system that has been completely compromised, the only thing you can do is to flatten the system (reformat the system disk) and rebuild it from scratch (reinstall Windows and your applications).

There is this program to help find your windows activation key. I have never used it, so I'm not 100% sure it works.

In regards to the backup, we can attempt to back some things up outside of windows, but this virus is a file infector and will spread if it makes it to a new machine. I would immediately scan your NAS with a clean computer with an updated antivirus program.

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#5 dotdph

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Posted 07 December 2011 - 01:14 PM

Hi etavares,

Thank you for the message. I was hoping for a miracle but :( . Formatting is fine; I just need help on the 2 following issues:

First, I need to save some personal data created recently. Nothing much (1Go max maybe), as I regularly back things up, but few personal documents (.doc, .xls, .pdf, .jpg) which I worked on recently.
I understand that the virus will spread to the USB key/CD/DVD when I transfer the files.
But does it mean that my files are inevitably corrupted, or can I scan the CD/USB to clean the files from the formatted computer with an up to date antivirus when transferring back the data?

Secondly, can I scan the NAS from a "clean" Windows operating system computer (with an updated antivirus)? Or is there a risk that if the file infects the computer scanning the NAS?
I am just conscious that I don't have a computer with another operating system and I don't think that my NAS is not powerful enough to run a anti-virus.

Also, unrelated question: would the virus be able to disable/corrupt the integrated webcam or this is not possible? I will find out when formatting the computer but just to now if it could.

Thanks for your help on these matters.


If these questions are not relevant to this forum, please let me know where I should post them.

#6 etavares


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Posted 08 December 2011 - 06:19 AM

We can see if we can clean the files. You should scan with an up to date antivirus after you save the files to CD/DVD/USB flash drive. I would suggest scanning with the reformatted computer as soon as you install an antivirus. THat way, you don't accidentally infect another system if your files are infected. In regards to the NAS, you can scan from a clean system. Just don't open any files from the NAS when you do so.

This virus could impact the webcam if it infected the drivers.

And I'll help you in this forum until you have it formatted and back up and running.

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#7 dotdph

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Posted 11 December 2011 - 06:09 PM

Computer formatted et re-installed.
I scanned the old files and Microsoft Security Essential did not find any infected files; nor antispyware and antimalware scans.

NAS scanned and no infected files either.

System back and running as normal (unless I missed a last check).
I don't think I need help anymore.

thank you for your time.


#8 etavares


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Posted 12 December 2011 - 06:23 AM

You're welcome. Safe surfing!

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#9 etavares


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Posted 17 December 2011 - 07:28 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.

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