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Fake Hard Drive Failure


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#1 Havl

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Posted 01 December 2011 - 01:41 PM

Hello,

I was using Firefox yesterday morning when the problem first occurred. Firefox closed automatically and a message came up warning that the computer had suffered a hard drive failure. I've had a hard drive failure before, and I could tell that this was a phony report. Malwarebytes wouldn't open, and Task Manager was blocked, but I was able to start SuperAntiSpyware and do a scan. It reported a few instances malware, including the blocked Task Manager.

I rebooted as told, but when Windows started, all of my desktop icons were missing, and the Start menu icons were gone too. I got the same phony hard drive failure message (something about scanning the HDD for problems before using this computer), and about 20 other message windows saying "failure to write."

I tried to load Malwarebytes from Safe Mode, but in the Command Prompt it says "access is denied." Unfortunately, I'm unable to run or post any of the necessary reports. What should I do?

Edited by Orange Blossom, 01 December 2011 - 02:41 PM.
Moved to AII. ~ OB


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#2 Broni

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Posted 02 December 2011 - 01:32 AM

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#3 Havl

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Posted 02 December 2011 - 12:14 PM

Thanks for the reply. I followed the steps and started a new topic here.

#4 Broni

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Posted 02 December 2011 - 08:16 PM

Cool :)

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