I was using Firefox yesterday morning when the problem first occurred. Firefox closed automatically and a message came up warning that the computer had suffered a hard drive failure. I've had a hard drive failure before, and I could tell that this was a phony report. Malwarebytes wouldn't open, and Task Manager was blocked, but I was able to start SuperAntiSpyware and do a scan. It reported a few instances malware, including the blocked Task Manager.
I rebooted as told, but when Windows started, all of my desktop icons were missing, and the Start menu icons were gone too. I got the same phony hard drive failure message (something about scanning the HDD for problems before using this computer), and about 20 other message windows saying "failure to write."
I tried to load Malwarebytes from Safe Mode, but in the Command Prompt it says "access is denied." Unfortunately, I'm unable to run or post any of the necessary reports. What should I do?
Edited by Orange Blossom, 01 December 2011 - 02:41 PM.
Moved to AII. ~ OB