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Think i may still have a virus


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2 replies to this topic

#1 Miked1978

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Posted 30 November 2011 - 09:07 PM

I've been trying to kill this virus and I thought I finally got rid of it. It all started a few days ago I noticed i would get redirected to a different website everytime i searched for something. Then i got the privacy protection pop ups and the Vista 2012 Antivirus pop ups that tried to scan my PC.

Well after reading about it on the internet and then finding this lovely website I downloaded aswMBR, fixTDSS and Malwarebytes Anti-Malware which i thought got rid of the virus. I no longer get the popups or the redirects but now when I try to re-enable my virus protection (AVG) and Windows Firewall it will not let me. I also tried to download Microsoft Security Essentials but when I download it and go to the .exe I get an error saying it's not a valid Win32 application.

Also when i tried to view my System Info to try and determine if I had a 32 or 64 bit operating system there is nothing there. It just says Windows Management Files may be moved or missing.

Can anyone please help?

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#2 boopme

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Posted 30 November 2011 - 11:14 PM

Hello, this willl require a deeper look. Please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic explained in step 9,which is here Virus, Trojan, Spyware, and Malware Removal Logs and not in this topic,thanks.
If Gmer won't run,skip it and move on.
Include a link back to this topic.

Let me know if that went well.
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#3 Orange Blossom

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Posted 01 December 2011 - 11:06 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/topic430275.html you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :cherry:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

An ounce of prevention is worth a pound of cure

SpywareBlaster, WinPatrol Plus, ESET Smart Security, Malwarebytes' Anti-Malware, NoScript Firefox ext., Norton noscript




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